Answer users

Customer support skills for AI agents

Find skills for ticket triage, support summarization, knowledge lookup, CRM updates, and response drafting.

Try this task

I need my agent to triage support requests and draft useful replies from product knowledge.

18
Matched
18
Strong trust
18
Install ready
14
Auto allowed
18
500+ stars

Agent should be able to

  • +Read user messages
  • +Find relevant knowledge
  • +Prepare clear next steps

Resolve

Let the agent pick

Returns the best skill, alternatives, install handoff, risk summary, and safety gate.

Text plan

LLM-readable output

Plain text version for Codex, Claude Code, Cursor, and custom agent runtimes.

Browse

Human shortlist

Open the filtered registry view for this workflow and compare candidates manually.

Workflow map

What to build with these skills

01

Classify tickets

02

Draft support replies

03

Update CRM notes

04

Escalate urgent requests

Best first installs

Start with high-signal skills

18 matched skills

Chatwoot

VERIFIED

Open-source live-chat, email support, omni-channel desk. An alternative to Intercom, Zendesk, Salesforce Service Cloud etc. 🔥💬

32K stars89 trust92 auditREVIEWED

Install

Human review before install

Risk

Safe to try

Agent fit

Claude Code + CLI

Updated

Jun 16, 2026

$ npx skills add chatwoot/chatwoot

Freescout

VERIFIED

FreeScout — Free self-hosted help desk & shared mailbox (Zendesk / Help Scout alternative)

4.3K stars91 trust94 auditVERIFIED

Install

Agent install candidate

Risk

Safe to try

Agent fit

Claude Code + CLI

Updated

Jun 16, 2026

$ npx skills add freescout-help-desk/freescout

Helpdesk

VERIFIED

Modern, Streamlined, Free and Open Source Customer Service Software

3.2K stars89 trust94 auditVERIFIED

Install

Agent install candidate

Risk

Safe to try

Agent fit

Claude Code + CLI

Updated

Jun 15, 2026

$ npx skills add frappe/helpdesk

Skill shortlist

More options for this use case

Browse full marketplace

Libredesk

support-automationCoding

Open source, self-hosted omnichannel customer support desk. Live chat, email, and more in a single binary.

Low metadata risk · Allow agent install in a sandbox or low-risk workspace, then promote after one successful narrow task.

2.6K stars91 trust94 audit86 safety

Django Helpdesk

support-automationCoding

A Django application to manage tickets for an internal helpdesk. Formerly known as Jutda Helpdesk.

Low metadata risk · Allow agent install in a sandbox or low-risk workspace, then promote after one successful narrow task.

1.7K stars91 trust94 audit86 safety

Faveo Helpdesk

support-automationCoding

Faveo Open source ticketing system build on Laravel framework

Low metadata risk · Allow agent install in a sandbox or low-risk workspace, then promote after one successful narrow task.

1.2K stars88 trust91 audit83 safety

Rt

support-automationCoding

Request Tracker, an enterprise-grade issue tracking system

Low metadata risk · Allow agent install in a sandbox or low-risk workspace, then promote after one successful narrow task.

1.1K stars89 trust94 audit86 safety

Glpi

support-automationCoding

GLPI is a Free Asset and IT Management Software package, Data center management, ITIL Service Desk, licenses tracking and software auditing.

Low metadata risk · Allow agent install in a sandbox or low-risk workspace, then promote after one successful narrow task.

6.0K stars92 trust95 audit87 safety

Zammad

support-automationCoding

Zammad is a web based open source helpdesk/customer support system.

Low metadata risk · Allow agent install in a sandbox or low-risk workspace, then promote after one successful narrow task.

5.7K stars91 trust94 audit86 safety

Gpt4free

support-automationCoding

The official gpt4free repository | various collection of powerful language models | opus 4.6 gpt 5.3 kimi 2.5 deepseek v3.2 gemini 3

Low metadata risk · Allow agent install in a sandbox or low-risk workspace, then promote after one successful narrow task.

66K stars92 trust94 audit86 safety

Espocrm

growth-marketingMarketing

EspoCRM – Open Source CRM Application

Low metadata risk · Allow agent install in a sandbox or low-risk workspace, then promote after one successful narrow task.

3.1K stars89 trust94 audit86 safety

Twenty

growth-marketingMarketing

The open alternative to Salesforce, designed for AI.

Review before production · Review the audit page, then allow agent install in a sandboxed workflow.

50K stars88 trust92 audit76 safety

Chatbox

support-automationCoding

Powerful AI Client

Low metadata risk · Review the audit page, then allow agent install in a sandboxed workflow.

40K stars92 trust95 audit79 safety

Python Telegram Bot

support-automationCoding

We have made you a wrapper you can't refuse

Low metadata risk · Allow agent install in a sandbox or low-risk workspace, then promote after one successful narrow task.

29K stars92 trust95 audit87 safety

Laravel Crm

growth-marketingMarketing

Free & Opensource Laravel CRM solution for SMEs and Enterprises for complete customer lifecycle management.

Low metadata risk · Allow agent install in a sandbox or low-risk workspace, then promote after one successful narrow task.

23K stars93 trust95 audit87 safety

PHPMailer

productivity-automationCoding

The classic email sending library for PHP

Low metadata risk · Allow agent install in a sandbox or low-risk workspace, then promote after one successful narrow task.

22K stars90 trust92 audit84 safety

CosyVoice

support-automationCoding

Multi-lingual large voice generation model, providing inference, training and deployment full-stack ability.

Low metadata risk · Allow agent install in a sandbox or low-risk workspace, then promote after one successful narrow task.

22K stars92 trust93 audit85 safety

Wuphf

rag-knowledgeResearch

YC S26 | WUPHF is a collaborative office of AI employees who build and maintain their own knowledge base to never lose context for the tasks you give them. Supports Claude Code, Codex, OpenClaw and local LLMs via OpenCode.

Review before production · Review the audit page, then allow agent install in a sandboxed workflow.

1.2K stars87 trust91 audit75 safety

FAQ

How to choose skills for this workflow

These answers are written for both human builders and agents consuming the Registry API.

What are the best AI agent skills for customer support?

Start by comparing Chatwoot, Freescout, Helpdesk. OpenAgentSkill ranks them by workflow fit, GitHub adoption, trust score, safety gate, and install readiness.

Can an AI agent use this page directly?

Yes. Use the linked Registry API prompt to query /api/skills/search with the task: "I need my agent to triage support requests and draft useful replies from product knowledge." and retrieve install handoff links for the top results.

Should I install every recommended skill?

No. Start with the highest-fit skill, test it in a sandbox workflow, and add companion skills only when the task needs extra coverage.