OpenAgentSkill guide

Best customer support skills for AI agents

Find skills for ticket triage, support summarization, knowledge lookup, CRM updates, and response drafting.

When to use this guide

Start from the job, then shortlist the tools.

Classify tickets

Use quality and freshness signals to decide whether a skill belongs in this workflow.

Draft support replies

Use quality and freshness signals to decide whether a skill belongs in this workflow.

Update CRM notes

Use quality and freshness signals to decide whether a skill belongs in this workflow.

Escalate urgent requests

Use quality and freshness signals to decide whether a skill belongs in this workflow.

Shortlist

Top skills to evaluate

Compare top 4
#1ChatwootExcellent · 10032K stars

Open-source live-chat, email support, omni-channel desk. An alternative to Intercom, Zendesk, Salesforce Service Cloud etc. 🔥💬

Best fit: High-confidence pick with strong adoption and healthy maintenance signals.

#2Gpt4freeExcellent · 10066K stars

The official gpt4free repository | various collection of powerful language models | opus 4.6 gpt 5.3 kimi 2.5 deepseek v3.2 gemini 3

Best fit: High-confidence pick with strong adoption and healthy maintenance signals.

#3TwentyExcellent · 10050K stars

The open alternative to Salesforce, designed for AI.

Best fit: High-confidence pick with strong adoption and healthy maintenance signals.

#4ChatboxExcellent · 10040K stars

Powerful AI Client

Best fit: High-confidence pick with strong adoption and healthy maintenance signals.

#5Python Telegram BotExcellent · 10029K stars

We have made you a wrapper you can't refuse

Best fit: High-confidence pick with strong adoption and healthy maintenance signals.

#6Reverse SkillExcellent · 10026K stars

Reverse Engineering / Authorized Penetration Testing / Security Research Skill Router Pack AI-powered routing + On-demand toolchain bootstrapping + Self-evolving knowledge base Supports Claude Code, Kiro, Cursor, Cline, and other AI coding clients 逆向/渗透/安全技能路由包 - AI 自动路由 + 按需自举工具链 + 自动进化经验库 | 支持 Claude Code / Kiro / Cursor / Cline 等代码 AI 客户端

Best fit: High-confidence pick with strong adoption and healthy maintenance signals.

#7Laravel CrmExcellent · 10023K stars

Free & Opensource Laravel CRM solution for SMEs and Enterprises for complete customer lifecycle management.

Best fit: High-confidence pick with strong adoption and healthy maintenance signals.

#8PHPMailerExcellent · 10022K stars

The classic email sending library for PHP

Best fit: High-confidence pick with strong adoption and healthy maintenance signals.

#9CosyVoiceExcellent · 10022K stars

Multi-lingual large voice generation model, providing inference, training and deployment full-stack ability.

Best fit: High-confidence pick with strong adoption and healthy maintenance signals.

#10ChatALLExcellent · 10016K stars

Concurrently chat with ChatGPT, Bing Chat, Bard, Alpaca, Vicuna, Claude, ChatGLM, MOSS, 讯飞星火, 文心一言 and more, discover the best answers

Best fit: High-confidence pick with strong adoption and healthy maintenance signals.