Skill audit report
customer-support-agent Audit report.
Construction d'agents de support client intelligents avec knowledge base, escalade et personnalisation. Se déclenche avec "agent support", "chatbot support", "customer support agent", "agent service client", "helpdesk agent", "FAQ bot", "support automatique", "ticket agent". Also triggers on "customer service bot".
OpenAgentSkill Trust Score
OpenAgentSkill Trust Score
The Trust Score helps an agent decide whether a skill is safe enough to shortlist before installation.
GitHub adoption
FAIL30
22 GitHub stars
Stars/forks activity
FAIL32
22 stars, 7 forks; issue activity unavailable in current metadata
Recent maintenance
PASS88
2mo since push
License clarity
PASS86
MIT
README/SKILL.md completeness
PASS86
Metadata includes enough usage and workflow context
Dependency/runtime risk
INFO64
credential or environment access, network or browser surface
Install availability
PASS92
npx skills add khalilbenaz/claude-skills-collection --skill customer-support-agent
Install command safety
PASS92
standard package or runtime install path
Permission surface
WARN60
secrets or environment access, network or browser access
Repository evidence
PASS86
https://github.com/khalilbenaz/claude-skills-collection/tree/main/agent-skills/customer-support-agent
Review status
PASS88
AI review data available
Agent Proven outcomes
INFO54
No agent outcome data yet
Checks
Install and adoption review
Install path
92
npx skills add khalilbenaz/claude-skills-collection --skill customer-support-agent
Repository
88
https://github.com/khalilbenaz/claude-skills-collection/tree/main/agent-skills/customer-support-agent
License
86
MIT
Maintenance
88
2mo since push
AI review
88
Approved with no listed issues
README/SKILL.md completeness
86
Usable description available
Dependency risk
64
credential or environment access, network or browser surface
Install command safety
92
standard package or runtime install path
Permission surface
60
secrets or environment access, network or browser access
Stars/forks activity
32
22 stars, 7 forks; issue activity unavailable in current metadata
Adoption
42
22 GitHub stars
Financial decision safety
58
Research-only use: do not treat output as financial advice or execute a position without human approval.
Warnings
- Permission surface may require sandboxing
- Financial research output is not financial advice; require human review before any live investment decision
- Low GitHub adoption signal
- Financial research output is not financial advice; require human review before any live investment decision.
- Quality score needs review
- Permission surface needs review: secrets or environment access, network or browser access
- GitHub adoption: 22 GitHub stars
- Stars/forks activity: 22 stars, 7 forks; issue activity unavailable in current metadata
- Permission surface: secrets or environment access, network or browser access
Method
This report combines public metadata, AI review output, repository freshness, install readiness, OpenAgentSkill events, quality scoring, trust checks, and the agent safety gate. It is not a full source-code security review.
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