shopify-admin-gift-card-issuance: Workflow Automation for AI Agents | OpenAgentSkill

Overview

Issue Shopify gift cards (store credit) to customers as a goodwill gesture, post-return incentive, or loyalty reward.

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Purpose

Issues Shopify native gift cards to customers programmatically — as goodwill for a delayed shipment, as store credit instead of a cash refund, or as a loyalty reward. Uses Shopify's built-in gift card system; no 3rd-party app required. Gift cards issued here are redeemable at checkout exactly like manual gift cards. Note: giftCardCreate is available on all Shopify plans but may require the store to have gift cards enabled in settings.

Prerequisites

shopify auth login --store <domain>
API scopes: read_customers, write_gift_cards
Gift cards must be enabled in Shopify admin → Settings → Gift cards

Parameters

Parameter	Type	Required	Default	Description
store	string	yes	—	Store domain (e.g., mystore.myshopify.com)
format	string	no	human	Output format: `human` or `json`
dry_run	bool	no	false	Preview operations without executing mutations
customer_email	string	yes*	—	Customer email to look up and associate with the gift card
customer_id	string	yes*	—	Customer GID (alternative to email)
amount	float	yes	—	Gift card value in the store's default currency
reason	string	no	—	Internal note logged on the gift card (e.g., `"Goodwill: delayed shipment #1042"`)
expires_on	string	no	—	Expiry date in ISO 8601 (e.g., `2026-12-31`); if omitted, gift card does not expire
tag_customer	string	no	—	Optional tag to add to the customer record (e.g., `goodwill-issued`)

*One of customer_email or customer_id is required.

Safety

⚠️ Step 2 executes giftCardCreate which issues real monetary value against your store. Gift cards cannot be deleted once created — they can only be disabled. Run with dry_run: true to confirm the customer, amount, and expiry before committing. Verify the amount carefully — issued value is immediately redeemable at checkout.

Workflow Steps

OPERATION: customer — query Inputs: Look up by customer_email (using customers search) or directly by customer_id Expected output: Customer id, firstName, lastName, email; confirm customer exists before issuing
OPERATION: giftCardCreate — mutation Inputs: input.initialValue, input.customerId, input.expiresOn (optional), input.note (reason) Expected output: giftCard.id, giftCard.code, giftCard.balance, giftCard.expiresOn, userErrors

GraphQL Operations

# customer:query — validated against api_version 2025-01
query CustomerByEmail($query: String!) {
  customers(first: 1, query: $query) {
    edges {
      node {
        id
        firstName
        lastName
        defaultEmailAddress {
          emailAddress
        }
        tags
      }
    }
  }
}

# giftCardCreate:mutation — validated against api_version 2025-01
mutation GiftCardCreate($input: GiftCardCreateInput!) {
  giftCardCreate(input: $input) {
    giftCard {
      id
      code
      balance {
        amount
        currencyCode
      }
      expiresOn
      note
      customer {
        id
      }
    }
    userErrors {
      field
      message
    }
  }
}

Session Tracking

Claude MUST emit the following output at each stage. This is mandatory.

On start, emit:

╔══════════════════════════════════════════════╗
║  SKILL: gift-card-issuance                   ║
║  Store: <store domain>                       ║
║  Started: <YYYY-MM-DD HH:MM UTC>             ║
╚══════════════════════════════════════════════╝

After each step, emit:

[N/TOTAL] <QUERY|MUTATION>  <OperationName>
          → Params: <brief summary of key inputs>
          → Result: <count or outcome>

If dry_run: true, prefix every mutation step with [DRY RUN] and do not execute it.

On completion, emit:

For format: human (default):

══════════════════════════════════════════════
OUTCOME SUMMARY
  Customer:        <name> (<email>)
  Gift card code:  <code>
  Amount:          <amount> <currency>
  Expires:         <date or "Does not expire">
  Errors:          0
  Output:          none
══════════════════════════════════════════════

For format: json, emit:

{
  "skill": "gift-card-issuance",
  "store": "<domain>",
  "started_at": "<ISO8601>",
  "completed_at": "<ISO8601>",
  "dry_run": false,
  "steps": [
    { "step": 1, "operation": "CustomerByEmail", "type": "query", "params_summary": "email <email>", "result_summary": "customer <id>", "skipped": false },
    { "step": 2, "operation": "GiftCardCreate", "type": "mutation", "params_summary": "amount <amount>, customer <id>", "result_summary": "gift card <code>", "skipped": false }
  ],
  "outcome": {
    "customer_id": "<id>",
    "customer_email": "<email>",
    "gift_card_id": "<id>",
    "gift_card_code": "<code>",
    "amount": "<amount>",
    "currency": "<currency>",
    "expires_on": "<date or null>",
    "errors": 0,
    "output_file": null
  }
}

Output Format

No CSV. The session summary reports the gift card code and amount inline. The support agent copies the code to share with the customer.

Gift card issued:
  Customer:  Jane Smith (jane@example.com)
  Code:      ABCD-EFGH-IJKL-MNOP
  Value:     $25.00 USD
  Expires:   2026-12-31 (or "Does not expire")
  Note:      Goodwill: delayed shipment #1042

Error Handling

Error	Cause	Recovery
Customer not found	Email doesn't match any customer	Verify email; guest checkout customers may not have a customer record
`userErrors` from giftCardCreate	Invalid amount (≤ 0) or missing required field	Verify `amount` is a positive number
Gift cards not enabled	Store settings don't allow gift cards	Enable in Shopify admin → Settings → Gift cards
`write_gift_cards` scope missing	Auth was done without this scope	Re-run `shopify store auth` with `write_gift_cards` scope

Best Practices

Always run dry_run: true to confirm customer lookup succeeds and amount is correct before issuing.
Always include a reason note — it appears in the gift card record and helps your team audit issuances later.
Set tag_customer: goodwill-issued to track which customers have received goodwill gift cards — combine with loyalty-segment-export to monitor their subsequent purchase behavior.
Use expires_on for promotional gift cards (e.g., holiday campaigns) to create urgency; omit for goodwill issuances so the customer feels the gesture is genuine.
For batch issuances (e.g., a service outage affecting 100 customers), loop through a customer list using format: json to capture each gift card code for your records.

View source ↗

File metadata

name: shopify-admin-gift-card-issuance
role: conversion-optimization
description: "Issue Shopify gift cards (store credit) to customers as a goodwill gesture, post-return incentive, or loyalty reward."
toolkit: shopify-admin, shopify-admin-execution
api_version: "2025-01"
graphql_operations:
  - customer:query
  - giftCardCreate:mutation
status: stable
compatibility: Claude Code, Cursor, Codex, Gemini CLI

View original text

---
name: shopify-admin-gift-card-issuance
role: conversion-optimization
description: "Issue Shopify gift cards (store credit) to customers as a goodwill gesture, post-return incentive, or loyalty reward."
toolkit: shopify-admin, shopify-admin-execution
api_version: "2025-01"
graphql_operations:
  - customer:query
  - giftCardCreate:mutation
status: stable
compatibility: Claude Code, Cursor, Codex, Gemini CLI
---

## Purpose
Issues Shopify native gift cards to customers programmatically — as goodwill for a delayed shipment, as store credit instead of a cash refund, or as a loyalty reward. Uses Shopify's built-in gift card system; no 3rd-party app required. Gift cards issued here are redeemable at checkout exactly like manual gift cards. Note: `giftCardCreate` is available on all Shopify plans but may require the store to have gift cards enabled in settings.

## Prerequisites
- `shopify auth login --store <domain>`
- API scopes: `read_customers`, `write_gift_cards`
- Gift cards must be enabled in Shopify admin → Settings → Gift cards

## Parameters

| Parameter | Type | Required | Default | Description |
|-----------|------|----------|---------|-------------|
| store | string | yes | — | Store domain (e.g., mystore.myshopify.com) |
| format | string | no | human | Output format: `human` or `json` |
| dry_run | bool | no | false | Preview operations without executing mutations |
| customer_email | string | yes* | — | Customer email to look up and associate with the gift card |
| customer_id | string | yes* | — | Customer GID (alternative to email) |
| amount | float | yes | — | Gift card value in the store's default currency |
| reason | string | no | — | Internal note logged on the gift card (e.g., `"Goodwill: delayed shipment #1042"`) |
| expires_on | string | no | — | Expiry date in ISO 8601 (e.g., `2026-12-31`); if omitted, gift card does not expire |
| tag_customer | string | no | — | Optional tag to add to the customer record (e.g., `goodwill-issued`) |

*One of `customer_email` or `customer_id` is required.

## Safety

> ⚠️ Step 2 executes `giftCardCreate` which issues real monetary value against your store. Gift cards cannot be deleted once created — they can only be disabled. Run with `dry_run: true` to confirm the customer, amount, and expiry before committing. Verify the amount carefully — issued value is immediately redeemable at checkout.

## Workflow Steps

1. **OPERATION:** `customer` — query
   **Inputs:** Look up by `customer_email` (using customers search) or directly by `customer_id`
   **Expected output:** Customer `id`, `firstName`, `lastName`, `email`; confirm customer exists before issuing

2. **OPERATION:** `giftCardCreate` — mutation
   **Inputs:** `input.initialValue`, `input.customerId`, `input.expiresOn` (optional), `input.note` (reason)
   **Expected output:** `giftCard.id`, `giftCard.code`, `giftCard.balance`, `giftCard.expiresOn`, `userErrors`

## GraphQL Operations

```graphql
# customer:query — validated against api_version 2025-01
query CustomerByEmail($query: String!) {
  customers(first: 1, query: $query) {
    edges {
      node {
        id
        firstName
        lastName
        defaultEmailAddress {
          emailAddress
        }
        tags
      }
    }
  }
}
```

```graphql
# giftCardCreate:mutation — validated against api_version 2025-01
mutation GiftCardCreate($input: GiftCardCreateInput!) {
  giftCardCreate(input: $input) {
    giftCard {
      id
      code
      balance {
        amount
        currencyCode
      }
      expiresOn
      note
      customer {
        id
      }
    }
    userErrors {
      field
      message
    }
  }
}
```

## Session Tracking

**Claude MUST emit the following output at each stage. This is mandatory.**

**On start**, emit:
```
╔══════════════════════════════════════════════╗
║  SKILL: gift-card-issuance                   ║
║  Store: <store domain>                       ║
║  Started: <YYYY-MM-DD HH:MM UTC>             ║
╚══════════════════════════════════════════════╝
```

**After each step**, emit:
```
[N/TOTAL] <QUERY|MUTATION>  <OperationName>
          → Params: <brief summary of key inputs>
          → Result: <count or outcome>
```

If `dry_run: true`, prefix every mutation step with `[DRY RUN]` and do not execute it.

**On completion**, emit:

For `format: human` (default):
```
══════════════════════════════════════════════
OUTCOME SUMMARY
  Customer:        <name> (<email>)
  Gift card code:  <code>
  Amount:          <amount> <currency>
  Expires:         <date or "Does not expire">
  Errors:          0
  Output:          none
══════════════════════════════════════════════
```

For `format: json`, emit:
```json
{
  "skill": "gift-card-issuance",
  "store": "<domain>",
  "started_at": "<ISO8601>",
  "completed_at": "<ISO8601>",
  "dry_run": false,
  "steps": [
    { "step": 1, "operation": "CustomerByEmail", "type": "query", "params_summary": "email <email>", "result_summary": "customer <id>", "skipped": false },
    { "step": 2, "operation": "GiftCardCreate", "type": "mutation", "params_summary": "amount <amount>, customer <id>", "result_summary": "gift card <code>", "skipped": false }
  ],
  "outcome": {
    "customer_id": "<id>",
    "customer_email": "<email>",
    "gift_card_id": "<id>",
    "gift_card_code": "<code>",
    "amount": "<amount>",
    "currency": "<currency>",
    "expires_on": "<date or null>",
    "errors": 0,
    "output_file": null
  }
}
```

## Output Format
No CSV. The session summary reports the gift card code and amount inline. The support agent copies the code to share with the customer.

```
Gift card issued:
  Customer:  Jane Smith (jane@example.com)
  Code:      ABCD-EFGH-IJKL-MNOP
  Value:     $25.00 USD
  Expires:   2026-12-31 (or "Does not expire")
  Note:      Goodwill: delayed shipment #1042
```

## Error Handling
| Error | Cause | Recovery |
|-------|-------|----------|
| Customer not found | Email doesn't match any customer | Verify email; guest checkout customers may not have a customer record |
| `userErrors` from giftCardCreate | Invalid amount (≤ 0) or missing required field | Verify `amount` is a positive number |
| Gift cards not enabled | Store settings don't allow gift cards | Enable in Shopify admin → Settings → Gift cards |
| `write_gift_cards` scope missing | Auth was done without this scope | Re-run `shopify store auth` with `write_gift_cards` scope |

## Best Practices
1. Always run `dry_run: true` to confirm customer lookup succeeds and amount is correct before issuing.
2. Always include a `reason` note — it appears in the gift card record and helps your team audit issuances later.
3. Set `tag_customer: goodwill-issued` to track which customers have received goodwill gift cards — combine with `loyalty-segment-export` to monitor their subsequent purchase behavior.
4. Use `expires_on` for promotional gift cards (e.g., holiday campaigns) to create urgency; omit for goodwill issuances so the customer feels the gesture is genuine.
5. For batch issuances (e.g., a service outage affecting 100 customers), loop through a customer list using `format: json` to capture each gift card code for your records.

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Source & trust

Indexed

Repository metadata and review signals are advisory. Popularity, source discovery and successful execution are different facts.

License: MIT
Version: 1.0.0
Last GitHub push: Aug 14, 2026
Registry updated: Sep 4, 2026
Instruction path: skills/conversion-optimization/shopify-admin-gift-card-issuance/SKILL.md @ 6765cb4f436b

Version reported in registry metadata; check source releases before relying on it.

Quality

69/100

Promising

Trust

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Sandbox only

Audit

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Needs review

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More details

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    "scenario": "GitHub automation",
    "maintenance": "28d since push",
    "risk": "Needs review"
  },
  "alternative_skills": [],
  "do_not_use_when": [
    "teams that need a vendor-supported SLA",
    "high-compliance environments without internal security review",
    "No OpenAgentSkill engagement data yet",
    "High-risk permission hints: Shell or command execution, Secrets or environment access",
    "Dependency or permission surface needs review",
    "Permission surface may require sandboxing",
    "Quality score needs review",
    "Permission surface needs review: secrets or environment access, shell or command execution"
  ],
  "agent_contract": {
    "task_input": "Use shopify-admin-gift-card-issuance in an agent workflow",
    "recommended_action": "Do not auto-install. Inspect the source, dependencies, and permission surface first.",
    "install_policy": "block",
    "minimum_review_before_use": [
      "Trust: 73/100 Strong shortlist",
      "Audit: 78/100 Needs review",
      "Safety: 34/100 Avoid automatic install",
      "Review repository, license, install command, and permission surface before production use."
    ],
    "expected_agent_output": {
      "selected_skill": "40rty-ai-shopify-admin-gift-card-issuance (shopify-admin-gift-card-issuance)",
      "install_command": "npx skills add 40RTY-ai/shopify-admin-skills --skill shopify-admin-gift-card-issuance",
      "risk_summary": "Needs review; Blocked for auto-install; Review before production",
      "verification_result": "Report the smallest successful task, files touched, warnings, and any missing setup."
    }
  },
  "outcome_feedback": {
    "endpoint": "https://www.openagentskill.com/api/agent/outcome",
    "method": "POST",
    "requires_resolve_event_id": true,
    "event_id_source": "Use install_receipt.outcome_feedback.event_id or feedback.event_id returned by /api/agent/resolve for the current task.",
    "expected_outcomes": [
      "success",
      "failed",
      "not_relevant",
      "blocked_by_risk",
      "setup_required"
    ],
    "payload_template": {
      "event_id": "<install_receipt.outcome_feedback.event_id or feedback.event_id from /api/agent/resolve>",
      "skill_slug": "40rty-ai-shopify-admin-gift-card-issuance",
      "task": "Use shopify-admin-gift-card-issuance in an agent workflow",
      "agent": "codex",
      "outcome": "success",
      "install_used": true,
      "risk_blocked": false,
      "setup_required": false,
      "task_success": true,
      "output_quality": 4,
      "error_type": null,
      "human_review_required": false,
      "workspace": "sandbox",
      "time_to_useful_ms": 120000,
      "notes": "Report the smallest successful task, setup friction, files touched, and risk notes."
    }
  },
  "endpoints": {
    "web": "https://www.openagentskill.com/skills/40rty-ai-shopify-admin-gift-card-issuance",
    "api": "https://www.openagentskill.com/api/agent/skills/40rty-ai-shopify-admin-gift-card-issuance",
    "audit": "https://www.openagentskill.com/skills/40rty-ai-shopify-admin-gift-card-issuance/audit",
    "eval": "https://www.openagentskill.com/api/agent/evals?slug=40rty-ai-shopify-admin-gift-card-issuance&task=Use%20shopify-admin-gift-card-issuance%20in%20an%20agent%20workflow&max_risk=medium",
    "resolve": "https://www.openagentskill.com/api/agent/resolve?task=Use%20shopify-admin-gift-card-issuance%20in%20an%20agent%20workflow&agent=codex&max_risk=medium",
    "receipt": "https://www.openagentskill.com/api/agent/receipt?task=Use%20shopify-admin-gift-card-issuance%20in%20an%20agent%20workflow&agent=codex&max_risk=medium&format=text",
    "install": "https://www.openagentskill.com/api/skills/40rty-ai-shopify-admin-gift-card-issuance/install",
    "manifest": "https://www.openagentskill.com/api/registry/manifest/40rty-ai-shopify-admin-gift-card-issuance"
  }
}

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Creator: 40RTY-ai
Source: 40RTY-ai/shopify-admin-skills
Indexed by: OpenAgentSkill community index

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