{"query":"customer-research","filters":{"category":null,"platform":null,"track":null,"safety":null,"include_blocked":false,"min_stars":0},"total":1,"skills":[{"rank":1,"match_type":"exact","match_score":99,"raw_match_score":1214.9,"semantic_relevance":100,"ranking_signals":{"retrieval":1179,"semantic":100,"quality":13.9,"projectPopularity":22,"verifiedOutcomes":0,"verifiedSource":0},"slug":"coreyhaines31-customer-research","name":"customer-research","description":"When the user wants to conduct, analyze, or synthesize customer research. Use when the user mentions \"customer research,\" \"ICP research,\" \"talk to customers,\" \"analyze transcripts,\" \"customer interviews,\" \"survey analysis,\" \"support ticket analysis,\" \"voice of customer,\" \"VOC,\" \"build personas,\" \"customer personas,\" \"jobs to be done,\" \"JTBD,\" \"what do customers say,\" \"what are customers struggling with,\" \"Reddit mining,\" \"G2 reviews,\" \"review mining,\" \"digital watering holes,\" \"community research,\" \"forum research,\" \"competitor reviews,\" \"customer sentiment,\" \"PMF survey,\" \"product/market fit survey,\" \"customer interview questions,\" \"interview outreach,\" \"Sales Safari,\" or \"find out why customers churn/convert/buy.\" Use for analyzing existing research assets, mining online sources, AND running primary research (interviews and surveys). For writing copy informed by research, see copywriting. For acting on research to improve pages, see cro.","tagline":"When the user wants to conduct, analyze, or synthesize customer research. Use when the user mentions \"customer research,\" \"ICP research,\" \"talk to customers,\" \"analyze transcripts,\" \"customer interviews,\" \"survey analysis,\" \"support ticket analysis,\" \"voice of customer,\" \"VOC,\" \"","category":"research","tags":["agent-skill"],"author":{"name":"coreyhaines31","verified":false,"url":"https://github.com/coreyhaines31"},"attribution":{"status":"registry_indexed","statusLabel":"Registry indexed","shortLabel":"REGISTRY INDEXED","sourceLabel":"github fast track","sourceDetail":"coreyhaines31/marketingskills","creatorName":"coreyhaines31","creatorUrl":"https://github.com/coreyhaines31","sourceUrl":"https://github.com/coreyhaines31/marketingskills/tree/main/skills/customer-research","indexedBy":"OpenAgentSkill community index","claimUrl":"https://www.openagentskill.com/skills/coreyhaines31-customer-research#claim-this-skill","claimCta":"Claim this skill","trustNote":"This listing was indexed from public sources and is not marked official until a maintainer claim is approved.","publicNote":"Attribution links to the public repository or creator profile. Creators can claim the listing to update ownership signals."},"stats":{"stars":46626,"forks":7268,"verified_installs":0,"install_attempts":0,"successful_runs":0,"total_outcomes":0,"downloads":0,"rating":0,"review_count":0,"quality_score":55.78},"quality":{"score":93,"tier":"excellent","label":"Excellent","summary":"High-confidence pick with strong adoption and healthy maintenance signals.","signals":[{"label":"GitHub stars","value":"47K","tone":"positive"},{"label":"Freshness","value":"3d ago","tone":"positive"},{"label":"Install ready","value":"Yes","tone":"positive"},{"label":"License","value":"MIT","tone":"neutral"}],"warnings":[]},"trust":{"version":"trust-score-v4","score":85,"tier":"strong","label":"Strong shortlist","summary":"Good trust signals with a few areas worth checking before rollout.","recommendedAction":"Test in a sandbox workflow and compare its install path with close alternatives.","dimensions":[{"id":"github_adoption","label":"GitHub adoption","score":100,"weight":0.13,"status":"pass","detail":"47K GitHub stars"},{"id":"repo_activity","label":"Stars/forks activity","score":100,"weight":0.08,"status":"pass","detail":"47K stars, 7.3K forks; issue activity unavailable in current metadata"},{"id":"maintenance","label":"Recent maintenance","score":100,"weight":0.14,"status":"pass","detail":"3d since push"},{"id":"license","label":"License clarity","score":86,"weight":0.09,"status":"pass","detail":"MIT"},{"id":"documentation","label":"README/SKILL.md completeness","score":52,"weight":0.14,"status":"warn","detail":"Public metadata needs stronger README/SKILL.md context"},{"id":"dependency_risk","label":"Dependency/runtime risk","score":90,"weight":0.12,"status":"pass","detail":"no major dependency risk hints in public metadata"},{"id":"installability","label":"Install availability","score":92,"weight":0.1,"status":"pass","detail":"npx skills add coreyhaines31/marketingskills --skill customer-research"},{"id":"install_safety","label":"Install command safety","score":92,"weight":0.1,"status":"pass","detail":"standard package or runtime install path"},{"id":"permission_surface","label":"Permission surface","score":100,"weight":0.07,"status":"pass","detail":"no high-risk permission surface in public metadata"},{"id":"repository","label":"Repository evidence","score":86,"weight":0.04,"status":"pass","detail":"https://github.com/coreyhaines31/marketingskills/tree/main/skills/customer-research"},{"id":"review_status","label":"Review status","score":88,"weight":0.05,"status":"pass","detail":"AI review data available"},{"id":"agent_outcomes","label":"Agent Proven outcomes","score":54,"weight":0.13,"status":"info","detail":"No agent outcome data yet"}],"checks":[{"status":"pass","label":"GitHub adoption","detail":"47K GitHub stars"},{"status":"pass","label":"Stars/forks activity","detail":"47K stars, 7.3K forks; issue activity unavailable in current metadata"},{"status":"pass","label":"Recent maintenance","detail":"3d since push"},{"status":"pass","label":"License clarity","detail":"MIT"},{"status":"warn","label":"README/SKILL.md completeness","detail":"Public metadata needs stronger README/SKILL.md context"},{"status":"pass","label":"Dependency/runtime risk","detail":"no major dependency risk hints in public metadata"},{"status":"pass","label":"Install availability","detail":"npx skills add coreyhaines31/marketingskills --skill customer-research"},{"status":"pass","label":"Install command safety","detail":"standard package or runtime install path"},{"status":"pass","label":"Permission surface","detail":"no high-risk permission surface in public metadata"},{"status":"pass","label":"Repository evidence","detail":"https://github.com/coreyhaines31/marketingskills/tree/main/skills/customer-research"},{"status":"pass","label":"Review status","detail":"AI review data available"},{"status":"info","label":"Agent Proven outcomes","detail":"No agent outcome data yet"},{"status":"warn","label":"Ownership","detail":"No approved owner claim yet"},{"status":"info","label":"OpenAgentSkill usage","detail":"No local usage activity yet"},{"status":"info","label":"Agent outcomes","detail":"No agent outcome data yet"}],"strengths":["AI review approved","Install path is available","Repository evidence is available","Recently maintained repository","Large GitHub adoption signal","Install command has no obvious high-risk pattern"],"warnings":["Financial research output is not financial advice; require human review before any live investment decision.","README/SKILL.md completeness: Public metadata needs stronger README/SKILL.md context"],"evidence":{"stars":"47K GitHub stars","repoActivity":"47K stars, 7.3K forks","lastPushed":"3d since push","license":"MIT","repository":"https://github.com/coreyhaines31/marketingskills/tree/main/skills/customer-research","install":"npx skills add coreyhaines31/marketingskills --skill customer-research","installSafety":"standard package or runtime install path","permissionSurface":"no high-risk permission surface in public metadata","documentation":"Thin public metadata","agentOutcomes":"No agent outcome data yet"},"installReadiness":{"ready":true,"command":"npx skills add coreyhaines31/marketingskills --skill customer-research","policy":"human_review_before_install","label":"Human review before install","notes":["Install path is available","Repository evidence is available","License is declared","No Agent Proven outcome evidence yet","3d since push","Financial domain: human review is required before use in a live investment workflow."]},"agentCompatibility":["Codex","Claude Code","Cursor","OpenAgentSkill CLI"],"riskSummary":{"level":"medium","label":"Review before production","notes":["Financial research output is not financial advice; require human review before any live investment decision.","README/SKILL.md completeness: Public metadata needs stronger README/SKILL.md context"]},"outcomeEvidence":{"total":0,"successes":0,"failures":0,"notRelevant":0,"successRate":null,"installAttempts":0,"riskBlocked":0,"setupRequired":0,"installSuccessRate":null,"avgOutputQuality":null,"avgTimeToUsefulMs":null,"productionOutcomes":0,"humanReviewRequired":0,"recentSuccessRate":null,"recentFailureRate":null,"uniqueAgents":0,"agentProvenScore":0,"agentProvenLabel":"Needs first agent run","lastOutcomeAt":null,"label":"No agent outcome data yet"},"autoInstall":{"allowed":false,"sandboxRequired":true,"policy":"human_review_before_install","reason":"Human review or sandbox validation is required before automatic installation."},"bestFor":["research","agent-skill"],"doNotUseFor":["Production credentials, payments, or irreversible account changes without explicit human review","Sensitive private data before reviewing repository code, license, and permission surface","Automatic installation in a production workspace","Autonomous investment, trading, tax, or suitability decisions without a qualified human review"],"knownRisks":["Financial research output is not financial advice; require human review before any live investment decision.","README/SKILL.md completeness: Public metadata needs stronger README/SKILL.md context"]},"safety":{"score":79,"level":"review_before_install","label":"Review before install","safety_tier":{"tier":"reviewed","label":"Reviewed with permission notes","badge":"REVIEWED","summary":"Usable candidate, but the agent should surface permission and audit notes before installation.","recommended_action":"Require human approval before installing into a real workspace.","auto_install_policy":"review","reasons":["Financial research output is not financial advice; require human review before any live investment decision","79/100 agent safety score"]},"auto_install_allowed":false,"human_review_required":true,"blocked":false,"audit_risk":"needs_review","permission_hints":[{"id":"network","label":"Network access","reason":"Skill likely fetches remote pages, APIs, repositories, or external services.","severity":"medium"}],"policy_warnings":["Financial research output is not financial advice; require human review before any live investment decision"],"constraints_applied":{"max_risk":"medium","needs_install_command":true,"min_stars":0}},"safety_gate":{"tier":"reviewed","label":"Reviewed with permission notes","badge":"REVIEWED","auto_install_policy":"review","auto_install_allowed":false,"human_review_required":true,"blocked":false,"recommended_action":"Require human approval before installing into a real workspace.","reasons":["Financial research output is not financial advice; require human review before any live investment decision","79/100 agent safety score"]},"supply_profile":{"track":{"slug":"research","label":"Research and knowledge work","shortLabel":"Research","description":"Deep research, source comparison, literature review, RAG, knowledge search, and reports."},"scenario":{"label":"Research agents","description":"I need my agent to research a topic, compare sources, and produce a concise report.","useCases":[{"slug":"research-agents","title":"Research agents"},{"slug":"customer-support","title":"Customer support"},{"slug":"browser-automation","title":"Browser automation"}]},"applicableAgents":["Claude Code","CLI","Codex","Cursor"],"install":{"ready":true,"command":"npx skills add coreyhaines31/marketingskills --skill customer-research","primaryTarget":"CLI","targetCount":4},"githubQuality":{"stars":46626,"starsLabel":"47K","forks":7268,"license":"MIT","qualityScore":93,"trustScore":85,"auditScore":91},"maintenance":{"status":"fresh","label":"3d since push","daysSincePush":3,"lastPushedAt":"2026-09-02T07:43:12+00:00"},"risk":{"level":"needs_review","label":"Needs review","requiresReview":true,"notes":["Financial research output is not financial advice; require human review before any live investment decision","Financial research output is not financial advice; require human review before any live investment decision.","README/SKILL.md completeness: Public metadata needs stronger README/SKILL.md context","Needs review"]},"coverageTags":["Research","Research agents","agent-skill"]},"audit":{"audit_score":91,"risk_level":"needs_review","risk_label":"Needs review","warnings":["Financial research output is not financial advice; require human review before any live investment decision","Financial research output is not financial advice; require human review before any live investment decision.","README/SKILL.md completeness: Public metadata needs stronger README/SKILL.md context"]},"decision":{"readiness_score":100,"readiness_label":"Production-ready","headline":"Primary pick for Research agents","role":"Primary pick","primary_fit":"Research agents","best_for":["Research agents workflows","Claude Code teams","teams that value GitHub adoption signals"],"risks":["No OpenAgentSkill engagement data yet"],"next_steps":["Install it in a sandbox agent and run one Research agents task end to end.","Compare output quality, latency, and failure behavior against at least one alternative.","Promote it into production only after reviewing repository permissions, license, and maintenance signals."]},"agent_readable_metadata":{"version":"openagentskill-agent-metadata-v2","skill":{"slug":"coreyhaines31-customer-research","name":"customer-research","description":"When the user wants to conduct, analyze, or synthesize customer research. Use when the user mentions \"customer research,\" \"ICP research,\" \"talk to customers,\" \"analyze transcripts,\" \"customer interviews,\" \"survey analysis,\" \"support ticket analysis,\" \"voice of customer,\" \"VOC,\" \"build personas,\" \"customer personas,\" \"jobs to be done,\" \"JTBD,\" \"what do customers say,\" \"what are customers struggling with,\" \"Reddit mining,\" \"G2 reviews,\" \"review mining,\" \"digital watering holes,\" \"community research,\" \"forum research,\" \"competitor reviews,\" \"customer sentiment,\" \"PMF survey,\" \"product/market fit survey,\" \"customer interview questions,\" \"interview outreach,\" \"Sales Safari,\" or \"find out why customers churn/convert/buy.\" Use for analyzing existing research assets, mining online sources, AND running primary research (interviews and surveys). For writing copy informed by research, see copywriting. For acting on research to improve pages, see cro.","category":"research","url":"https://www.openagentskill.com/skills/coreyhaines31-customer-research","repository":"https://github.com/coreyhaines31/marketingskills/tree/main/skills/customer-research","github_repo":"coreyhaines31/marketingskills"},"suited_tasks":["Research agents workflows","Claude Code teams","teams that value GitHub adoption signals","Search sources","Extract claims","Synthesize findings","Read user messages","Find relevant knowledge"],"suited_agents":["Codex","Claude Code","Cursor","OpenAgentSkill CLI","CLI"],"install":{"command":"npx skills add coreyhaines31/marketingskills --skill customer-research","ready":true,"targets":[{"id":"openagentskill-cli","label":"CLI","kind":"command","value":"npx --yes https://github.com/Leon-Drq/openagentskill/releases/download/cli-v0.3.0/openagentskill-0.3.0.tgz add coreyhaines31-customer-research"},{"id":"codex","label":"Codex","kind":"agent-prompt","value":"Install the \"customer-research\" agent skill from https://github.com/coreyhaines31/marketingskills/tree/main/skills/customer-research. Read its SKILL.md or equivalent instructions first, install only the files needed for this workspace, and summarize any required setup before using it. Skill purpose: When the user wants to conduct, analyze, or synthesize customer research. Use when the user mentions \"customer research,\" \"ICP research,\" \"talk to customers,\" \"analyze transcripts,\" \"customer interviews,\" \"survey analysis,\" \"support ticket analysis,\" \"voice of customer,\" \"VOC,\" \"build personas,\" \"customer personas,\" \"jobs to be done,\" \"JTBD,\" \"what do customers say,\" \"what are customers struggling with,\" \"Reddit mining,\" \"G2 reviews,\" \"review mining,\" \"digital watering holes,\" \"community research,\" \"forum research,\" \"competitor reviews,\" \"customer sentiment,\" \"PMF survey,\" \"product/market fit survey,\" \"customer interview questions,\" \"interview outreach,\" \"Sales Safari,\" or \"find out why customers churn/convert/buy.\" Use for analyzing existing research assets, mining online sources, AND running primary research (interviews and surveys). For writing copy informed by research, see copywriting. For acting on research to improve pages, see cro. After the install attempt, report the result to https://www.openagentskill.com/api/agent/outcome with POST JSON {\"event_id\":\"install_<unique-id>\",\"skill_slug\":\"coreyhaines31-customer-research\",\"task\":\"Install customer-research\",\"agent\":\"codex\",\"outcome\":\"success\",\"install_used\":true}. Replace event_id with a unique value and outcome with success or failed. Report success only after the skill is installed and a minimal verification passes."},{"id":"claude-code","label":"Claude Code","kind":"agent-prompt","value":"Add \"customer-research\" as a Claude Code skill from https://github.com/coreyhaines31/marketingskills/tree/main/skills/customer-research. Inspect the skill instructions, place the reusable skill files in the appropriate local skills location for this project, and report the activation steps. Skill purpose: When the user wants to conduct, analyze, or synthesize customer research. Use when the user mentions \"customer research,\" \"ICP research,\" \"talk to customers,\" \"analyze transcripts,\" \"customer interviews,\" \"survey analysis,\" \"support ticket analysis,\" \"voice of customer,\" \"VOC,\" \"build personas,\" \"customer personas,\" \"jobs to be done,\" \"JTBD,\" \"what do customers say,\" \"what are customers struggling with,\" \"Reddit mining,\" \"G2 reviews,\" \"review mining,\" \"digital watering holes,\" \"community research,\" \"forum research,\" \"competitor reviews,\" \"customer sentiment,\" \"PMF survey,\" \"product/market fit survey,\" \"customer interview questions,\" \"interview outreach,\" \"Sales Safari,\" or \"find out why customers churn/convert/buy.\" Use for analyzing existing research assets, mining online sources, AND running primary research (interviews and surveys). For writing copy informed by research, see copywriting. For acting on research to improve pages, see cro. After the install attempt, report the result to https://www.openagentskill.com/api/agent/outcome with POST JSON {\"event_id\":\"install_<unique-id>\",\"skill_slug\":\"coreyhaines31-customer-research\",\"task\":\"Install customer-research\",\"agent\":\"claude-code\",\"outcome\":\"success\",\"install_used\":true}. Replace event_id with a unique value and outcome with success or failed. Report success only after the skill is installed and a minimal verification passes."},{"id":"cursor","label":"Cursor","kind":"agent-prompt","value":"Turn \"customer-research\" from https://github.com/coreyhaines31/marketingskills/tree/main/skills/customer-research into a reusable Cursor project rule or agent instruction. Preserve the core workflow, adapt paths to this repo, and keep the rule scoped to tasks where it is relevant. Skill purpose: When the user wants to conduct, analyze, or synthesize customer research. Use when the user mentions \"customer research,\" \"ICP research,\" \"talk to customers,\" \"analyze transcripts,\" \"customer interviews,\" \"survey analysis,\" \"support ticket analysis,\" \"voice of customer,\" \"VOC,\" \"build personas,\" \"customer personas,\" \"jobs to be done,\" \"JTBD,\" \"what do customers say,\" \"what are customers struggling with,\" \"Reddit mining,\" \"G2 reviews,\" \"review mining,\" \"digital watering holes,\" \"community research,\" \"forum research,\" \"competitor reviews,\" \"customer sentiment,\" \"PMF survey,\" \"product/market fit survey,\" \"customer interview questions,\" \"interview outreach,\" \"Sales Safari,\" or \"find out why customers churn/convert/buy.\" Use for analyzing existing research assets, mining online sources, AND running primary research (interviews and surveys). For writing copy informed by research, see copywriting. For acting on research to improve pages, see cro. After the install attempt, report the result to https://www.openagentskill.com/api/agent/outcome with POST JSON {\"event_id\":\"install_<unique-id>\",\"skill_slug\":\"coreyhaines31-customer-research\",\"task\":\"Install customer-research\",\"agent\":\"cursor\",\"outcome\":\"success\",\"install_used\":true}. Replace event_id with a unique value and outcome with success or failed. Report success only after the skill is installed and a minimal verification passes."}],"handoff_url":"https://www.openagentskill.com/api/skills/coreyhaines31-customer-research/install","manifest_url":"https://www.openagentskill.com/api/registry/manifest/coreyhaines31-customer-research"},"trust":{"score":85,"label":"Strong shortlist","version":"trust-score-v4","install_policy":"human_review_before_install","evidence":{"stars":"47K GitHub stars","repoActivity":"47K stars, 7.3K forks","lastPushed":"3d since push","license":"MIT","repository":"https://github.com/coreyhaines31/marketingskills/tree/main/skills/customer-research","install":"npx skills add coreyhaines31/marketingskills --skill customer-research","installSafety":"standard package or runtime install path","permissionSurface":"no high-risk permission surface in public metadata","documentation":"Thin public metadata","agentOutcomes":"No agent outcome data yet"},"outcome_evidence":{"total":0,"successes":0,"failures":0,"not_relevant":0,"success_rate":null,"recent_success_rate":null,"recent_failure_rate":null,"install_attempts":0,"install_success_rate":null,"risk_blocked":0,"setup_required":0,"avg_output_quality":null,"production_outcomes":0,"last_outcome_at":null,"label":"No agent outcome data yet"},"auto_install":{"allowed":false,"sandbox_required":true,"reason":"Human review or sandbox validation is required before automatic installation."},"best_for":["research","agent-skill"],"known_risks":["Financial research output is not financial advice; require human review before any live investment decision.","README/SKILL.md completeness: Public metadata needs stronger README/SKILL.md context"]},"agent_proven":{"version":"agent-proven-v1","score":0,"tier":"unproven","label":"Needs first agent run","summary":"No agent outcome reports yet. Use Resolve, run one narrow sandbox task, then report the result.","metrics":{"totalOutcomes":0,"successfulOutcomes":0,"failedOutcomes":0,"installAttempts":0,"installSuccessRate":null,"successRate":null,"recentSuccessRate":null,"recentFailureRate":null,"riskBlocked":0,"setupRequired":0,"notRelevant":0,"avgOutputQuality":null,"avgTimeToUsefulMs":null,"productionOutcomes":0,"humanReviewRequired":0,"uniqueAgents":0,"lastOutcomeAt":null},"signals":[],"penalties":["No real agent outcome evidence yet"]},"audit":{"score":91,"risk_level":"needs_review","risk_label":"Needs review","warnings":["Financial research output is not financial advice; require human review before any live investment decision","Financial research output is not financial advice; require human review before any live investment decision.","README/SKILL.md completeness: Public metadata needs stronger README/SKILL.md context"]},"safety_gate":{"tier":"reviewed","label":"Reviewed with permission notes","auto_install_policy":"review","auto_install_allowed":false,"human_review_required":true,"blocked":false,"recommended_action":"Require human approval before installing into a real workspace."},"quality":{"score":93,"label":"Excellent"},"supply":{"track":"Research and knowledge work","scenario":"Research agents","maintenance":"3d since push","risk":"Needs review"},"alternative_skills":[],"do_not_use_when":["teams that need a vendor-supported SLA","high-compliance environments without internal security review","No OpenAgentSkill engagement data yet","Financial research output is not financial advice; require human review before any live investment decision","Financial research output is not financial advice; require human review before any live investment decision.","README/SKILL.md completeness: Public metadata needs stronger README/SKILL.md context","Production credentials, payments, or irreversible account changes without explicit human review","Sensitive private data before reviewing repository code, license, and permission surface"],"agent_contract":{"task_input":"Use customer-research in an agent workflow","recommended_action":"Require human approval before installing into a real workspace.","install_policy":"review","minimum_review_before_use":["Trust: 85/100 Strong shortlist","Audit: 91/100 Needs review","Safety: 79/100 Review before install","Review repository, license, install command, and permission surface before production use."],"expected_agent_output":{"selected_skill":"coreyhaines31-customer-research (customer-research)","install_command":"npx skills add coreyhaines31/marketingskills --skill customer-research","risk_summary":"Needs review; Reviewed with permission notes; Review before production","verification_result":"Report the smallest successful task, files touched, warnings, and any missing setup."}},"outcome_feedback":{"endpoint":"https://www.openagentskill.com/api/agent/outcome","method":"POST","requires_resolve_event_id":true,"event_id_source":"Use install_receipt.outcome_feedback.event_id or feedback.event_id returned by /api/agent/resolve for the current task.","expected_outcomes":["success","failed","not_relevant","blocked_by_risk","setup_required"],"payload_template":{"event_id":"<install_receipt.outcome_feedback.event_id or feedback.event_id from /api/agent/resolve>","skill_slug":"coreyhaines31-customer-research","task":"Use customer-research in an agent workflow","agent":"codex","outcome":"success","install_used":true,"risk_blocked":false,"setup_required":false,"task_success":true,"output_quality":4,"error_type":null,"human_review_required":false,"workspace":"sandbox","time_to_useful_ms":120000,"notes":"Report the smallest successful task, setup friction, files touched, and risk notes."}},"endpoints":{"web":"https://www.openagentskill.com/skills/coreyhaines31-customer-research","api":"https://www.openagentskill.com/api/agent/skills/coreyhaines31-customer-research","audit":"https://www.openagentskill.com/skills/coreyhaines31-customer-research/audit","eval":"https://www.openagentskill.com/api/agent/evals?slug=coreyhaines31-customer-research&task=Use%20customer-research%20in%20an%20agent%20workflow&max_risk=medium","resolve":"https://www.openagentskill.com/api/agent/resolve?task=Use%20customer-research%20in%20an%20agent%20workflow&agent=codex&max_risk=medium","receipt":"https://www.openagentskill.com/api/agent/receipt?task=Use%20customer-research%20in%20an%20agent%20workflow&agent=codex&max_risk=medium&format=text","install":"https://www.openagentskill.com/api/skills/coreyhaines31-customer-research/install","manifest":"https://www.openagentskill.com/api/registry/manifest/coreyhaines31-customer-research"}},"machine_metadata":{"version":"openagentskill-agent-metadata-v2","skill":{"slug":"coreyhaines31-customer-research","name":"customer-research","description":"When the user wants to conduct, analyze, or synthesize customer research. Use when the user mentions \"customer research,\" \"ICP research,\" \"talk to customers,\" \"analyze transcripts,\" \"customer interviews,\" \"survey analysis,\" \"support ticket analysis,\" \"voice of customer,\" \"VOC,\" \"build personas,\" \"customer personas,\" \"jobs to be done,\" \"JTBD,\" \"what do customers say,\" \"what are customers struggling with,\" \"Reddit mining,\" \"G2 reviews,\" \"review mining,\" \"digital watering holes,\" \"community research,\" \"forum research,\" \"competitor reviews,\" \"customer sentiment,\" \"PMF survey,\" \"product/market fit survey,\" \"customer interview questions,\" \"interview outreach,\" \"Sales Safari,\" or \"find out why customers churn/convert/buy.\" Use for analyzing existing research assets, mining online sources, AND running primary research (interviews and surveys). For writing copy informed by research, see copywriting. For acting on research to improve pages, see cro.","category":"research","url":"https://www.openagentskill.com/skills/coreyhaines31-customer-research","repository":"https://github.com/coreyhaines31/marketingskills/tree/main/skills/customer-research","github_repo":"coreyhaines31/marketingskills"},"suited_tasks":["Research agents workflows","Claude Code teams","teams that value GitHub adoption signals","Search sources","Extract claims","Synthesize findings","Read user messages","Find relevant knowledge"],"suited_agents":["Codex","Claude Code","Cursor","OpenAgentSkill CLI","CLI"],"install":{"command":"npx skills add coreyhaines31/marketingskills --skill customer-research","ready":true,"targets":[{"id":"openagentskill-cli","label":"CLI","kind":"command","value":"npx --yes https://github.com/Leon-Drq/openagentskill/releases/download/cli-v0.3.0/openagentskill-0.3.0.tgz add coreyhaines31-customer-research"},{"id":"codex","label":"Codex","kind":"agent-prompt","value":"Install the \"customer-research\" agent skill from https://github.com/coreyhaines31/marketingskills/tree/main/skills/customer-research. Read its SKILL.md or equivalent instructions first, install only the files needed for this workspace, and summarize any required setup before using it. Skill purpose: When the user wants to conduct, analyze, or synthesize customer research. Use when the user mentions \"customer research,\" \"ICP research,\" \"talk to customers,\" \"analyze transcripts,\" \"customer interviews,\" \"survey analysis,\" \"support ticket analysis,\" \"voice of customer,\" \"VOC,\" \"build personas,\" \"customer personas,\" \"jobs to be done,\" \"JTBD,\" \"what do customers say,\" \"what are customers struggling with,\" \"Reddit mining,\" \"G2 reviews,\" \"review mining,\" \"digital watering holes,\" \"community research,\" \"forum research,\" \"competitor reviews,\" \"customer sentiment,\" \"PMF survey,\" \"product/market fit survey,\" \"customer interview questions,\" \"interview outreach,\" \"Sales Safari,\" or \"find out why customers churn/convert/buy.\" Use for analyzing existing research assets, mining online sources, AND running primary research (interviews and surveys). For writing copy informed by research, see copywriting. For acting on research to improve pages, see cro. After the install attempt, report the result to https://www.openagentskill.com/api/agent/outcome with POST JSON {\"event_id\":\"install_<unique-id>\",\"skill_slug\":\"coreyhaines31-customer-research\",\"task\":\"Install customer-research\",\"agent\":\"codex\",\"outcome\":\"success\",\"install_used\":true}. Replace event_id with a unique value and outcome with success or failed. Report success only after the skill is installed and a minimal verification passes."},{"id":"claude-code","label":"Claude Code","kind":"agent-prompt","value":"Add \"customer-research\" as a Claude Code skill from https://github.com/coreyhaines31/marketingskills/tree/main/skills/customer-research. Inspect the skill instructions, place the reusable skill files in the appropriate local skills location for this project, and report the activation steps. Skill purpose: When the user wants to conduct, analyze, or synthesize customer research. Use when the user mentions \"customer research,\" \"ICP research,\" \"talk to customers,\" \"analyze transcripts,\" \"customer interviews,\" \"survey analysis,\" \"support ticket analysis,\" \"voice of customer,\" \"VOC,\" \"build personas,\" \"customer personas,\" \"jobs to be done,\" \"JTBD,\" \"what do customers say,\" \"what are customers struggling with,\" \"Reddit mining,\" \"G2 reviews,\" \"review mining,\" \"digital watering holes,\" \"community research,\" \"forum research,\" \"competitor reviews,\" \"customer sentiment,\" \"PMF survey,\" \"product/market fit survey,\" \"customer interview questions,\" \"interview outreach,\" \"Sales Safari,\" or \"find out why customers churn/convert/buy.\" Use for analyzing existing research assets, mining online sources, AND running primary research (interviews and surveys). For writing copy informed by research, see copywriting. For acting on research to improve pages, see cro. After the install attempt, report the result to https://www.openagentskill.com/api/agent/outcome with POST JSON {\"event_id\":\"install_<unique-id>\",\"skill_slug\":\"coreyhaines31-customer-research\",\"task\":\"Install customer-research\",\"agent\":\"claude-code\",\"outcome\":\"success\",\"install_used\":true}. Replace event_id with a unique value and outcome with success or failed. Report success only after the skill is installed and a minimal verification passes."},{"id":"cursor","label":"Cursor","kind":"agent-prompt","value":"Turn \"customer-research\" from https://github.com/coreyhaines31/marketingskills/tree/main/skills/customer-research into a reusable Cursor project rule or agent instruction. Preserve the core workflow, adapt paths to this repo, and keep the rule scoped to tasks where it is relevant. Skill purpose: When the user wants to conduct, analyze, or synthesize customer research. Use when the user mentions \"customer research,\" \"ICP research,\" \"talk to customers,\" \"analyze transcripts,\" \"customer interviews,\" \"survey analysis,\" \"support ticket analysis,\" \"voice of customer,\" \"VOC,\" \"build personas,\" \"customer personas,\" \"jobs to be done,\" \"JTBD,\" \"what do customers say,\" \"what are customers struggling with,\" \"Reddit mining,\" \"G2 reviews,\" \"review mining,\" \"digital watering holes,\" \"community research,\" \"forum research,\" \"competitor reviews,\" \"customer sentiment,\" \"PMF survey,\" \"product/market fit survey,\" \"customer interview questions,\" \"interview outreach,\" \"Sales Safari,\" or \"find out why customers churn/convert/buy.\" Use for analyzing existing research assets, mining online sources, AND running primary research (interviews and surveys). For writing copy informed by research, see copywriting. For acting on research to improve pages, see cro. After the install attempt, report the result to https://www.openagentskill.com/api/agent/outcome with POST JSON {\"event_id\":\"install_<unique-id>\",\"skill_slug\":\"coreyhaines31-customer-research\",\"task\":\"Install customer-research\",\"agent\":\"cursor\",\"outcome\":\"success\",\"install_used\":true}. Replace event_id with a unique value and outcome with success or failed. Report success only after the skill is installed and a minimal verification passes."}],"handoff_url":"https://www.openagentskill.com/api/skills/coreyhaines31-customer-research/install","manifest_url":"https://www.openagentskill.com/api/registry/manifest/coreyhaines31-customer-research"},"trust":{"score":85,"label":"Strong shortlist","version":"trust-score-v4","install_policy":"human_review_before_install","evidence":{"stars":"47K GitHub stars","repoActivity":"47K stars, 7.3K forks","lastPushed":"3d since push","license":"MIT","repository":"https://github.com/coreyhaines31/marketingskills/tree/main/skills/customer-research","install":"npx skills add coreyhaines31/marketingskills --skill customer-research","installSafety":"standard package or runtime install path","permissionSurface":"no high-risk permission surface in public metadata","documentation":"Thin public metadata","agentOutcomes":"No agent outcome data yet"},"outcome_evidence":{"total":0,"successes":0,"failures":0,"not_relevant":0,"success_rate":null,"recent_success_rate":null,"recent_failure_rate":null,"install_attempts":0,"install_success_rate":null,"risk_blocked":0,"setup_required":0,"avg_output_quality":null,"production_outcomes":0,"last_outcome_at":null,"label":"No agent outcome data yet"},"auto_install":{"allowed":false,"sandbox_required":true,"reason":"Human review or sandbox validation is required before automatic installation."},"best_for":["research","agent-skill"],"known_risks":["Financial research output is not financial advice; require human review before any live investment decision.","README/SKILL.md completeness: Public metadata needs stronger README/SKILL.md context"]},"agent_proven":{"version":"agent-proven-v1","score":0,"tier":"unproven","label":"Needs first agent run","summary":"No agent outcome reports yet. Use Resolve, run one narrow sandbox task, then report the result.","metrics":{"totalOutcomes":0,"successfulOutcomes":0,"failedOutcomes":0,"installAttempts":0,"installSuccessRate":null,"successRate":null,"recentSuccessRate":null,"recentFailureRate":null,"riskBlocked":0,"setupRequired":0,"notRelevant":0,"avgOutputQuality":null,"avgTimeToUsefulMs":null,"productionOutcomes":0,"humanReviewRequired":0,"uniqueAgents":0,"lastOutcomeAt":null},"signals":[],"penalties":["No real agent outcome evidence yet"]},"audit":{"score":91,"risk_level":"needs_review","risk_label":"Needs review","warnings":["Financial research output is not financial advice; require human review before any live investment decision","Financial research output is not financial advice; require human review before any live investment decision.","README/SKILL.md completeness: Public metadata needs stronger README/SKILL.md context"]},"safety_gate":{"tier":"reviewed","label":"Reviewed with permission notes","auto_install_policy":"review","auto_install_allowed":false,"human_review_required":true,"blocked":false,"recommended_action":"Require human approval before installing into a real workspace."},"quality":{"score":93,"label":"Excellent"},"supply":{"track":"Research and knowledge work","scenario":"Research agents","maintenance":"3d since push","risk":"Needs review"},"alternative_skills":[],"do_not_use_when":["teams that need a vendor-supported SLA","high-compliance environments without internal security review","No OpenAgentSkill engagement data yet","Financial research output is not financial advice; require human review before any live investment decision","Financial research output is not financial advice; require human review before any live investment decision.","README/SKILL.md completeness: Public metadata needs stronger README/SKILL.md context","Production credentials, payments, or irreversible account changes without explicit human review","Sensitive private data before reviewing repository code, license, and permission surface"],"agent_contract":{"task_input":"Use customer-research in an agent workflow","recommended_action":"Require human approval before installing into a real workspace.","install_policy":"review","minimum_review_before_use":["Trust: 85/100 Strong shortlist","Audit: 91/100 Needs review","Safety: 79/100 Review before install","Review repository, license, install command, and permission surface before production use."],"expected_agent_output":{"selected_skill":"coreyhaines31-customer-research (customer-research)","install_command":"npx skills add coreyhaines31/marketingskills --skill customer-research","risk_summary":"Needs review; Reviewed with permission notes; Review before production","verification_result":"Report the smallest successful task, files touched, warnings, and any missing setup."}},"outcome_feedback":{"endpoint":"https://www.openagentskill.com/api/agent/outcome","method":"POST","requires_resolve_event_id":true,"event_id_source":"Use install_receipt.outcome_feedback.event_id or feedback.event_id returned by /api/agent/resolve for the current task.","expected_outcomes":["success","failed","not_relevant","blocked_by_risk","setup_required"],"payload_template":{"event_id":"<install_receipt.outcome_feedback.event_id or feedback.event_id from /api/agent/resolve>","skill_slug":"coreyhaines31-customer-research","task":"Use customer-research in an agent workflow","agent":"codex","outcome":"success","install_used":true,"risk_blocked":false,"setup_required":false,"task_success":true,"output_quality":4,"error_type":null,"human_review_required":false,"workspace":"sandbox","time_to_useful_ms":120000,"notes":"Report the smallest successful task, setup friction, files touched, and risk notes."}},"endpoints":{"web":"https://www.openagentskill.com/skills/coreyhaines31-customer-research","api":"https://www.openagentskill.com/api/agent/skills/coreyhaines31-customer-research","audit":"https://www.openagentskill.com/skills/coreyhaines31-customer-research/audit","eval":"https://www.openagentskill.com/api/agent/evals?slug=coreyhaines31-customer-research&task=Use%20customer-research%20in%20an%20agent%20workflow&max_risk=medium","resolve":"https://www.openagentskill.com/api/agent/resolve?task=Use%20customer-research%20in%20an%20agent%20workflow&agent=codex&max_risk=medium","receipt":"https://www.openagentskill.com/api/agent/receipt?task=Use%20customer-research%20in%20an%20agent%20workflow&agent=codex&max_risk=medium&format=text","install":"https://www.openagentskill.com/api/skills/coreyhaines31-customer-research/install","manifest":"https://www.openagentskill.com/api/registry/manifest/coreyhaines31-customer-research"}},"platforms":["Claude Code"],"use_cases":[{"slug":"research-agents","title":"Research agents","url":"https://www.openagentskill.com/use-cases/research-agents"},{"slug":"customer-support","title":"Customer support","url":"https://www.openagentskill.com/use-cases/customer-support"},{"slug":"browser-automation","title":"Browser automation","url":"https://www.openagentskill.com/use-cases/browser-automation"},{"slug":"github-automation","title":"GitHub automation","url":"https://www.openagentskill.com/use-cases/github-automation"}],"install":"npx skills add coreyhaines31/marketingskills --skill customer-research","install_targets":[{"id":"openagentskill-cli","label":"CLI","title":"OpenAgentSkill CLI","kind":"command","value":"npx --yes https://github.com/Leon-Drq/openagentskill/releases/download/cli-v0.3.0/openagentskill-0.3.0.tgz add coreyhaines31-customer-research","description":"Resolve policy, run the source installer safely, and report a verified install receipt.","copyLabel":"Copy command"},{"id":"codex","label":"Codex","title":"Codex install prompt","kind":"agent-prompt","value":"Install the \"customer-research\" agent skill from https://github.com/coreyhaines31/marketingskills/tree/main/skills/customer-research. Read its SKILL.md or equivalent instructions first, install only the files needed for this workspace, and summarize any required setup before using it. Skill purpose: When the user wants to conduct, analyze, or synthesize customer research. Use when the user mentions \"customer research,\" \"ICP research,\" \"talk to customers,\" \"analyze transcripts,\" \"customer interviews,\" \"survey analysis,\" \"support ticket analysis,\" \"voice of customer,\" \"VOC,\" \"build personas,\" \"customer personas,\" \"jobs to be done,\" \"JTBD,\" \"what do customers say,\" \"what are customers struggling with,\" \"Reddit mining,\" \"G2 reviews,\" \"review mining,\" \"digital watering holes,\" \"community research,\" \"forum research,\" \"competitor reviews,\" \"customer sentiment,\" \"PMF survey,\" \"product/market fit survey,\" \"customer interview questions,\" \"interview outreach,\" \"Sales Safari,\" or \"find out why customers churn/convert/buy.\" Use for analyzing existing research assets, mining online sources, AND running primary research (interviews and surveys). For writing copy informed by research, see copywriting. For acting on research to improve pages, see cro. After the install attempt, report the result to https://www.openagentskill.com/api/agent/outcome with POST JSON {\"event_id\":\"install_<unique-id>\",\"skill_slug\":\"coreyhaines31-customer-research\",\"task\":\"Install customer-research\",\"agent\":\"codex\",\"outcome\":\"success\",\"install_used\":true}. Replace event_id with a unique value and outcome with success or failed. Report success only after the skill is installed and a minimal verification passes.","description":"Give Codex a repo-aware install prompt when the skill is not available through a local CLI.","copyLabel":"Copy prompt"},{"id":"claude-code","label":"Claude Code","title":"Claude Code skill prompt","kind":"agent-prompt","value":"Add \"customer-research\" as a Claude Code skill from https://github.com/coreyhaines31/marketingskills/tree/main/skills/customer-research. Inspect the skill instructions, place the reusable skill files in the appropriate local skills location for this project, and report the activation steps. Skill purpose: When the user wants to conduct, analyze, or synthesize customer research. Use when the user mentions \"customer research,\" \"ICP research,\" \"talk to customers,\" \"analyze transcripts,\" \"customer interviews,\" \"survey analysis,\" \"support ticket analysis,\" \"voice of customer,\" \"VOC,\" \"build personas,\" \"customer personas,\" \"jobs to be done,\" \"JTBD,\" \"what do customers say,\" \"what are customers struggling with,\" \"Reddit mining,\" \"G2 reviews,\" \"review mining,\" \"digital watering holes,\" \"community research,\" \"forum research,\" \"competitor reviews,\" \"customer sentiment,\" \"PMF survey,\" \"product/market fit survey,\" \"customer interview questions,\" \"interview outreach,\" \"Sales Safari,\" or \"find out why customers churn/convert/buy.\" Use for analyzing existing research assets, mining online sources, AND running primary research (interviews and surveys). For writing copy informed by research, see copywriting. For acting on research to improve pages, see cro. After the install attempt, report the result to https://www.openagentskill.com/api/agent/outcome with POST JSON {\"event_id\":\"install_<unique-id>\",\"skill_slug\":\"coreyhaines31-customer-research\",\"task\":\"Install customer-research\",\"agent\":\"claude-code\",\"outcome\":\"success\",\"install_used\":true}. Replace event_id with a unique value and outcome with success or failed. Report success only after the skill is installed and a minimal verification passes.","description":"Use this prompt to ask Claude Code to add the skill and explain the local activation steps.","copyLabel":"Copy prompt"},{"id":"cursor","label":"Cursor","title":"Cursor rule prompt","kind":"agent-prompt","value":"Turn \"customer-research\" from https://github.com/coreyhaines31/marketingskills/tree/main/skills/customer-research into a reusable Cursor project rule or agent instruction. Preserve the core workflow, adapt paths to this repo, and keep the rule scoped to tasks where it is relevant. Skill purpose: When the user wants to conduct, analyze, or synthesize customer research. Use when the user mentions \"customer research,\" \"ICP research,\" \"talk to customers,\" \"analyze transcripts,\" \"customer interviews,\" \"survey analysis,\" \"support ticket analysis,\" \"voice of customer,\" \"VOC,\" \"build personas,\" \"customer personas,\" \"jobs to be done,\" \"JTBD,\" \"what do customers say,\" \"what are customers struggling with,\" \"Reddit mining,\" \"G2 reviews,\" \"review mining,\" \"digital watering holes,\" \"community research,\" \"forum research,\" \"competitor reviews,\" \"customer sentiment,\" \"PMF survey,\" \"product/market fit survey,\" \"customer interview questions,\" \"interview outreach,\" \"Sales Safari,\" or \"find out why customers churn/convert/buy.\" Use for analyzing existing research assets, mining online sources, AND running primary research (interviews and surveys). For writing copy informed by research, see copywriting. For acting on research to improve pages, see cro. After the install attempt, report the result to https://www.openagentskill.com/api/agent/outcome with POST JSON {\"event_id\":\"install_<unique-id>\",\"skill_slug\":\"coreyhaines31-customer-research\",\"task\":\"Install customer-research\",\"agent\":\"cursor\",\"outcome\":\"success\",\"install_used\":true}. Replace event_id with a unique value and outcome with success or failed. Report success only after the skill is installed and a minimal verification passes.","description":"Use this when installing as Cursor project rules or reusable agent instructions.","copyLabel":"Copy prompt"}],"repository":"https://github.com/coreyhaines31/marketingskills/tree/main/skills/customer-research","github_repo":"coreyhaines31/marketingskills","version":"1.0.0","license":"MIT","updated_at":"2026-09-02T22:25:38.732915+00:00","canonical_key":"coreyhaines31/marketingskills#skills/customer-research","recommendation_reasons":["Matches task terms: customer, research","Strong GitHub adoption: 46,626 stars","Install handoff is available","Repository freshness signal is available","Registry match score 99"],"urls":{"web":"https://www.openagentskill.com/skills/coreyhaines31-customer-research","api":"https://www.openagentskill.com/api/agent/skills/coreyhaines31-customer-research","install_api":"https://www.openagentskill.com/api/skills/coreyhaines31-customer-research/install","audit":"https://www.openagentskill.com/skills/coreyhaines31-customer-research/audit","repository":"https://github.com/coreyhaines31/marketingskills/tree/main/skills/customer-research"}}],"meta":{"endpoint":"/api/skills/search","canonical_agent_endpoint":"/api/agent/resolve","ranking_model":"hybrid-v2-task-fit-quality-outcomes","shortlist_policy":"Return one best match plus up to four distinct alternatives; suppress unrelated direct-name matches.","lookup_intent":true,"exact_match_found":true,"match_counts":{"exact":1,"near":0,"related":0},"no_match_message":null,"safety_policy":"Blocked candidates are excluded by default. Pass include_blocked=true only for manual audit workflows.","agent_friendly":true,"api_version":"1.0","generated_at":"2026-09-06T04:52:47.793Z"}}