{"query":"Helpdesk Laravel","filters":{"category":null,"platform":null,"track":null,"safety":null,"include_blocked":false,"min_stars":0},"total":10,"skills":[{"rank":1,"match_type":"exact","match_score":99,"raw_match_score":1065.3,"semantic_relevance":100,"slug":"ruswan-helpdesk-laravel","name":"Helpdesk Laravel","description":"A Helpdesk System with multiple admins, units, and roles based on Laravel and Filament","tagline":"A Helpdesk System with multiple admins, units, and roles based on Laravel and Filament","category":"support-automation","tags":["helpdesk","support","automation","customer-support","helpdesk-ticketing","ticket","ticketing","ticketing-system","php","github"],"author":{"name":"ruswan","verified":false,"url":"https://github.com/ruswan"},"attribution":{"status":"community_indexed","statusLabel":"Community indexed","shortLabel":"COMMUNITY INDEXED","sourceLabel":"GitHub star discovery","sourceDetail":"ruswan/helpdesk-laravel","creatorName":"ruswan","creatorUrl":"https://github.com/ruswan","sourceUrl":"https://github.com/ruswan/helpdesk-laravel","indexedBy":"OpenAgentSkill community index","claimUrl":"https://www.openagentskill.com/skills/ruswan-helpdesk-laravel#claim-this-skill","claimCta":"Claim this skill","trustNote":"This listing was indexed from public sources and is not marked official until a maintainer claim is approved.","publicNote":"Attribution links to the public repository or creator profile. Creators can claim the listing to update ownership signals."},"stats":{"stars":102,"forks":51,"verified_installs":0,"install_attempts":0,"successful_runs":0,"total_outcomes":0,"downloads":0,"rating":0,"review_count":0,"quality_score":40.79},"quality":{"score":61,"tier":"promising","label":"Promising","summary":"Useful candidate, but compare it with alternatives before adopting.","signals":[{"label":"GitHub stars","value":"102","tone":"neutral"},{"label":"Freshness","value":"4mo ago","tone":"positive"},{"label":"Install ready","value":"Yes","tone":"positive"},{"label":"License","value":"MIT","tone":"neutral"}],"warnings":[]},"trust":{"version":"trust-score-v4","score":77,"tier":"strong","label":"Strong shortlist","summary":"Good trust signals with a few areas worth checking before rollout.","recommendedAction":"Test in a sandbox workflow and compare its install path with close alternatives.","dimensions":[{"id":"github_adoption","label":"GitHub 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Inspect the skill instructions, place the reusable skill files in the appropriate local skills location for this project, and report the activation steps. Skill purpose: A Helpdesk System with multiple admins, units, and roles based on Laravel and Filament After the install attempt, report the result to https://www.openagentskill.com/api/agent/outcome with POST JSON {\"event_id\":\"install_<unique-id>\",\"skill_slug\":\"ruswan-helpdesk-laravel\",\"task\":\"Install Helpdesk Laravel\",\"agent\":\"claude-code\",\"outcome\":\"success\",\"install_used\":true}. Replace event_id with a unique value and outcome with success or failed. Report success only after the skill is installed and a minimal verification passes."},{"id":"cursor","label":"Cursor","kind":"agent-prompt","value":"Turn \"Helpdesk Laravel\" from https://github.com/ruswan/helpdesk-laravel into a reusable Cursor project rule or agent instruction. 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Report success only after the skill is installed and a minimal verification passes."}],"handoff_url":"https://www.openagentskill.com/api/skills/ruswan-helpdesk-laravel/install","manifest_url":"https://www.openagentskill.com/api/registry/manifest/ruswan-helpdesk-laravel"},"trust":{"score":77,"label":"Strong shortlist","version":"trust-score-v4","install_policy":"human_review_before_install","evidence":{"stars":"102 GitHub stars","repoActivity":"102 stars, 51 forks","lastPushed":"4mo since push","license":"MIT","repository":"https://github.com/ruswan/helpdesk-laravel","install":"npx skills add ruswan/helpdesk-laravel","installSafety":"standard package or runtime install path","permissionSurface":"no high-risk permission surface in public metadata","documentation":"Usable metadata, review docs","agentOutcomes":"No agent outcome data yet"},"outcome_evidence":{"total":0,"successes":0,"failures":0,"not_relevant":0,"success_rate":null,"recent_success_rate":null,"recent_failure_rate":null,"install_attempts":0,"install_success_rate":null,"risk_blocked":0,"setup_required":0,"avg_output_quality":null,"production_outcomes":0,"last_outcome_at":null,"label":"No agent outcome data yet"},"auto_install":{"allowed":false,"sandbox_required":true,"reason":"Human review or sandbox validation is required before automatic installation."},"best_for":["support-automation","helpdesk","support","automation","customer-support","helpdesk-ticketing"],"known_risks":["Quality score needs review","Documentation summary is thin"]},"agent_proven":{"version":"agent-proven-v1","score":0,"tier":"unproven","label":"Needs first agent run","summary":"No agent outcome reports yet. Use Resolve, run one narrow sandbox task, then report the result.","metrics":{"totalOutcomes":0,"successfulOutcomes":0,"failedOutcomes":0,"installAttempts":0,"installSuccessRate":null,"successRate":null,"recentSuccessRate":null,"recentFailureRate":null,"riskBlocked":0,"setupRequired":0,"notRelevant":0,"avgOutputQuality":null,"avgTimeToUsefulMs":null,"productionOutcomes":0,"humanReviewRequired":0,"uniqueAgents":0,"lastOutcomeAt":null},"signals":[],"penalties":["No real agent outcome evidence yet"]},"audit":{"score":76,"risk_level":"needs_review","risk_label":"Needs review","warnings":["Documentation summary is thin","Quality score needs review"]},"safety_gate":{"tier":"reviewed","label":"Reviewed with permission notes","auto_install_policy":"review","auto_install_allowed":false,"human_review_required":true,"blocked":false,"recommended_action":"Require human approval before installing into a real workspace."},"quality":{"score":61,"label":"Promising"},"supply":{"track":"Coding and developer agents","scenario":"GitHub automation","maintenance":"4mo since push","risk":"Needs review"},"alternative_skills":[],"do_not_use_when":["teams that need a vendor-supported SLA","high-compliance environments without internal security review","No OpenAgentSkill engagement data yet","Documentation summary is thin","Quality score needs review","Production credentials, payments, or irreversible account changes without explicit human review","Sensitive private data before reviewing repository code, license, and permission surface","Automatic installation in a production workspace"],"agent_contract":{"task_input":"Use Helpdesk Laravel in an agent workflow","recommended_action":"Require human approval before installing into a real workspace.","install_policy":"review","minimum_review_before_use":["Trust: 77/100 Strong shortlist","Audit: 76/100 Needs review","Safety: 64/100 Review before install","Review repository, license, install command, and permission surface before production use."],"expected_agent_output":{"selected_skill":"ruswan-helpdesk-laravel (Helpdesk Laravel)","install_command":"npx skills add ruswan/helpdesk-laravel","risk_summary":"Needs review; Reviewed with permission notes; Review before production","verification_result":"Report the smallest successful task, files touched, warnings, and any missing setup."}},"outcome_feedback":{"endpoint":"https://www.openagentskill.com/api/agent/outcome","method":"POST","requires_resolve_event_id":true,"event_id_source":"Use install_receipt.outcome_feedback.event_id or feedback.event_id returned by /api/agent/resolve for the current task.","expected_outcomes":["success","failed","not_relevant","blocked_by_risk","setup_required"],"payload_template":{"event_id":"<install_receipt.outcome_feedback.event_id or feedback.event_id from /api/agent/resolve>","skill_slug":"ruswan-helpdesk-laravel","task":"Use Helpdesk Laravel in an agent workflow","agent":"codex","outcome":"success","install_used":true,"risk_blocked":false,"setup_required":false,"task_success":true,"output_quality":4,"error_type":null,"human_review_required":false,"workspace":"sandbox","time_to_useful_ms":120000,"notes":"Report the smallest successful task, setup friction, files touched, and risk notes."}},"endpoints":{"web":"https://www.openagentskill.com/skills/ruswan-helpdesk-laravel","api":"https://www.openagentskill.com/api/agent/skills/ruswan-helpdesk-laravel","audit":"https://www.openagentskill.com/skills/ruswan-helpdesk-laravel/audit","eval":"https://www.openagentskill.com/api/agent/evals?slug=ruswan-helpdesk-laravel&task=Use%20Helpdesk%20Laravel%20in%20an%20agent%20workflow&max_risk=medium","resolve":"https://www.openagentskill.com/api/agent/resolve?task=Use%20Helpdesk%20Laravel%20in%20an%20agent%20workflow&agent=codex&max_risk=medium","receipt":"https://www.openagentskill.com/api/agent/receipt?task=Use%20Helpdesk%20Laravel%20in%20an%20agent%20workflow&agent=codex&max_risk=medium&format=text","install":"https://www.openagentskill.com/api/skills/ruswan-helpdesk-laravel/install","manifest":"https://www.openagentskill.com/api/registry/manifest/ruswan-helpdesk-laravel"}},"platforms":["PHP","Helpdesk"],"use_cases":[{"slug":"customer-support","title":"Customer support","url":"https://www.openagentskill.com/use-cases/customer-support"},{"slug":"github-automation","title":"GitHub automation","url":"https://www.openagentskill.com/use-cases/github-automation"},{"slug":"coding-agents","title":"Coding agents","url":"https://www.openagentskill.com/use-cases/coding-agents"},{"slug":"browser-automation","title":"Browser automation","url":"https://www.openagentskill.com/use-cases/browser-automation"}],"install":"npx skills add ruswan/helpdesk-laravel","install_targets":[{"id":"openagentskill-cli","label":"CLI","title":"OpenAgentSkill CLI","kind":"command","value":"npx --yes https://github.com/Leon-Drq/openagentskill/releases/download/cli-v0.2.1/openagentskill-0.2.1.tgz install ruswan-helpdesk-laravel","description":"Resolve policy, run the source installer safely, and report a verified install receipt.","copyLabel":"Copy command"},{"id":"codex","label":"Codex","title":"Codex install prompt","kind":"agent-prompt","value":"Install the \"Helpdesk Laravel\" agent skill from https://github.com/ruswan/helpdesk-laravel. Read its SKILL.md or equivalent instructions first, install only the files needed for this workspace, and summarize any required setup before using it. Skill purpose: A Helpdesk System with multiple admins, units, and roles based on Laravel and Filament After the install attempt, report the result to https://www.openagentskill.com/api/agent/outcome with POST JSON {\"event_id\":\"install_<unique-id>\",\"skill_slug\":\"ruswan-helpdesk-laravel\",\"task\":\"Install Helpdesk Laravel\",\"agent\":\"codex\",\"outcome\":\"success\",\"install_used\":true}. Replace event_id with a unique value and outcome with success or failed. Report success only after the skill is installed and a minimal verification passes.","description":"Give Codex a repo-aware install prompt when the skill is not available through a local CLI.","copyLabel":"Copy prompt"},{"id":"claude-code","label":"Claude Code","title":"Claude Code skill prompt","kind":"agent-prompt","value":"Add \"Helpdesk Laravel\" as a Claude Code skill from https://github.com/ruswan/helpdesk-laravel. Inspect the skill instructions, place the reusable skill files in the appropriate local skills location for this project, and report the activation steps. Skill purpose: A Helpdesk System with multiple admins, units, and roles based on Laravel and Filament After the install attempt, report the result to https://www.openagentskill.com/api/agent/outcome with POST JSON {\"event_id\":\"install_<unique-id>\",\"skill_slug\":\"ruswan-helpdesk-laravel\",\"task\":\"Install Helpdesk Laravel\",\"agent\":\"claude-code\",\"outcome\":\"success\",\"install_used\":true}. Replace event_id with a unique value and outcome with success or failed. Report success only after the skill is installed and a minimal verification passes.","description":"Use this prompt to ask Claude Code to add the skill and explain the local activation steps.","copyLabel":"Copy prompt"},{"id":"cursor","label":"Cursor","title":"Cursor rule prompt","kind":"agent-prompt","value":"Turn \"Helpdesk Laravel\" from https://github.com/ruswan/helpdesk-laravel into a reusable Cursor project rule or agent instruction. Preserve the core workflow, adapt paths to this repo, and keep the rule scoped to tasks where it is relevant. Skill purpose: A Helpdesk System with multiple admins, units, and roles based on Laravel and Filament After the install attempt, report the result to https://www.openagentskill.com/api/agent/outcome with POST JSON {\"event_id\":\"install_<unique-id>\",\"skill_slug\":\"ruswan-helpdesk-laravel\",\"task\":\"Install Helpdesk Laravel\",\"agent\":\"cursor\",\"outcome\":\"success\",\"install_used\":true}. Replace event_id with a unique value and outcome with success or failed. Report success only after the skill is installed and a minimal verification passes.","description":"Use this when installing as Cursor project rules or reusable agent instructions.","copyLabel":"Copy prompt"}],"repository":"https://github.com/ruswan/helpdesk-laravel","github_repo":"ruswan/helpdesk-laravel","version":"1.0.0","license":"MIT","updated_at":"2026-08-18T17:22:21.819119+00:00","canonical_key":"ruswan/helpdesk-laravel","recommendation_reasons":["Matches task terms: helpdesk, laravel","Install handoff is available","Repository freshness signal is available","Registry match score 99"],"urls":{"web":"https://www.openagentskill.com/skills/ruswan-helpdesk-laravel","api":"https://www.openagentskill.com/api/agent/skills/ruswan-helpdesk-laravel","install_api":"https://www.openagentskill.com/api/skills/ruswan-helpdesk-laravel/install","audit":"https://www.openagentskill.com/skills/ruswan-helpdesk-laravel/audit","repository":"https://github.com/ruswan/helpdesk-laravel"}},{"rank":2,"match_type":"related","match_score":44,"raw_match_score":478.5,"semantic_relevance":100,"slug":"coderflexx-laravel-ticket","name":"Laravel Ticket","description":"A full-featured support ticket system for Laravel with Eloquent models and a clean API","tagline":"A full-featured support ticket system for Laravel with Eloquent models and a clean API","category":"support-automation","tags":["customer-support","automation","eloquent","helpdesk","laravel","laravel-package","php","support-ticket","ticketing-system","tickets"],"author":{"name":"coderflexx","verified":false,"url":"https://github.com/coderflexx"},"attribution":{"status":"community_indexed","statusLabel":"Community indexed","shortLabel":"COMMUNITY INDEXED","sourceLabel":"GitHub star discovery","sourceDetail":"coderflexx/laravel-ticket","creatorName":"coderflexx","creatorUrl":"https://github.com/coderflexx","sourceUrl":"https://github.com/coderflexx/laravel-ticket","indexedBy":"OpenAgentSkill community index","claimUrl":"https://www.openagentskill.com/skills/coderflexx-laravel-ticket#claim-this-skill","claimCta":"Claim this skill","trustNote":"This listing was indexed from public sources and is not marked official until a maintainer claim is approved.","publicNote":"Attribution links to the public repository or creator profile. Creators can claim the listing to update ownership signals."},"stats":{"stars":439,"forks":82,"verified_installs":0,"install_attempts":0,"successful_runs":0,"total_outcomes":0,"downloads":0,"rating":0,"review_count":0,"quality_score":49.2},"quality":{"score":72,"tier":"strong","label":"Strong","summary":"Solid option that is likely worth shortlisting for production workflows.","signals":[{"label":"GitHub stars","value":"439","tone":"neutral"},{"label":"Freshness","value":"2mo ago","tone":"positive"},{"label":"Install ready","value":"Yes","tone":"positive"},{"label":"License","value":"MIT","tone":"neutral"}],"warnings":[]},"trust":{"version":"trust-score-v4","score":77,"tier":"strong","label":"Strong shortlist","summary":"Good trust signals with a few areas worth checking before rollout.","recommendedAction":"Test in a sandbox workflow and compare its install path with close alternatives.","dimensions":[{"id":"github_adoption","label":"GitHub adoption","score":62,"weight":0.13,"status":"info","detail":"439 GitHub stars"},{"id":"repo_activity","label":"Stars/forks activity","score":62,"weight":0.08,"status":"info","detail":"439 stars, 82 forks; issue activity unavailable in current metadata"},{"id":"maintenance","label":"Recent maintenance","score":88,"weight":0.14,"status":"pass","detail":"2mo since push"},{"id":"license","label":"License clarity","score":86,"weight":0.09,"status":"pass","detail":"MIT"},{"id":"documentation","label":"README/SKILL.md completeness","score":66,"weight":0.14,"status":"info","detail":"Public metadata needs stronger README/SKILL.md context"},{"id":"dependency_risk","label":"Dependency/runtime risk","score":82,"weight":0.12,"status":"pass","detail":"network or browser surface"},{"id":"installability","label":"Install availability","score":92,"weight":0.1,"status":"pass","detail":"npx skills add coderflexx/laravel-ticket"},{"id":"install_safety","label":"Install command safety","score":92,"weight":0.1,"status":"pass","detail":"standard package or runtime install path"},{"id":"permission_surface","label":"Permission surface","score":86,"weight":0.07,"status":"pass","detail":"network or browser access"},{"id":"repository","label":"Repository evidence","score":86,"weight":0.04,"status":"pass","detail":"https://github.com/coderflexx/laravel-ticket"},{"id":"review_status","label":"Review status","score":88,"weight":0.05,"status":"pass","detail":"AI review data available"},{"id":"agent_outcomes","label":"Agent Proven outcomes","score":54,"weight":0.13,"status":"info","detail":"No agent outcome data yet"}],"checks":[{"status":"info","label":"GitHub adoption","detail":"439 GitHub stars"},{"status":"info","label":"Stars/forks activity","detail":"439 stars, 82 forks; issue activity unavailable in current metadata"},{"status":"pass","label":"Recent maintenance","detail":"2mo since push"},{"status":"pass","label":"License clarity","detail":"MIT"},{"status":"info","label":"README/SKILL.md completeness","detail":"Public metadata needs stronger README/SKILL.md context"},{"status":"pass","label":"Dependency/runtime risk","detail":"network or browser surface"},{"status":"pass","label":"Install availability","detail":"npx skills add coderflexx/laravel-ticket"},{"status":"pass","label":"Install command safety","detail":"standard package or runtime install path"},{"status":"pass","label":"Permission surface","detail":"network or browser access"},{"status":"pass","label":"Repository evidence","detail":"https://github.com/coderflexx/laravel-ticket"},{"status":"pass","label":"Review status","detail":"AI review data available"},{"status":"info","label":"Agent Proven outcomes","detail":"No agent outcome data yet"},{"status":"warn","label":"Ownership","detail":"No approved owner claim yet"},{"status":"info","label":"OpenAgentSkill usage","detail":"No local usage activity yet"},{"status":"info","label":"Agent 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installation."},"bestFor":["support-automation","customer-support","automation","eloquent","helpdesk","laravel"],"doNotUseFor":["Production credentials, payments, or irreversible account changes without explicit human review","Sensitive private data before reviewing repository code, license, and permission surface","Automatic installation in a production workspace"],"knownRisks":["Quality score needs review","Documentation summary is thin"]},"safety":{"score":68,"level":"review_before_install","label":"Review before install","safety_tier":{"tier":"reviewed","label":"Reviewed with permission notes","badge":"REVIEWED","summary":"Usable candidate, but the agent should surface permission and audit notes before installation.","recommended_action":"Require human approval before installing into a real workspace.","auto_install_policy":"review","reasons":["Documentation summary is thin","68/100 agent safety score"]},"auto_install_allowed":false,"human_review_required":true,"blocked":false,"audit_risk":"needs_review","permission_hints":[{"id":"network","label":"Network access","reason":"Skill likely fetches remote pages, APIs, repositories, or external services.","severity":"medium"}],"policy_warnings":["Documentation summary is thin"],"constraints_applied":{"max_risk":"medium","needs_install_command":true,"min_stars":0}},"safety_gate":{"tier":"reviewed","label":"Reviewed with permission notes","badge":"REVIEWED","auto_install_policy":"review","auto_install_allowed":false,"human_review_required":true,"blocked":false,"recommended_action":"Require human approval before installing into a real workspace.","reasons":["Documentation summary is thin","68/100 agent safety score"]},"supply_profile":{"track":{"slug":"coding","label":"Coding and developer agents","shortLabel":"Coding","description":"Code review, repo analysis, testing, CI, GitHub, DevOps, and developer workflow skills."},"scenario":{"label":"Coding agents","description":"I need a coding agent that can understand a repository, edit code, and review pull requests.","useCases":[{"slug":"customer-support","title":"Customer support"},{"slug":"coding-agents","title":"Coding agents"},{"slug":"browser-automation","title":"Browser automation"}]},"applicableAgents":["CLI","Codex","Claude Code","Cursor","PHP"],"install":{"ready":true,"command":"npx skills add coderflexx/laravel-ticket","primaryTarget":"CLI","targetCount":4},"githubQuality":{"stars":439,"starsLabel":"439","forks":82,"license":"MIT","qualityScore":72,"trustScore":77,"auditScore":80},"maintenance":{"status":"active","label":"2mo since push","daysSincePush":64,"lastPushedAt":"2026-06-19T11:40:31+00:00"},"risk":{"level":"needs_review","label":"Needs review","requiresReview":true,"notes":["Documentation summary is thin","Quality score needs review","Needs review"]},"coverageTags":["Coding","Coding agents","support-automation","customer-support","automation","eloquent","helpdesk","laravel"]},"audit":{"audit_score":80,"risk_level":"needs_review","risk_label":"Needs review","warnings":["Documentation summary is thin","Quality score needs review"]},"decision":{"readiness_score":71,"readiness_label":"Prototype first","headline":"Fallback candidate for Customer support","role":"Fallback candidate","primary_fit":"Customer support","best_for":["Customer support workflows","general agent builders","builders willing to evaluate younger projects"],"risks":["No OpenAgentSkill engagement data yet"],"next_steps":["Install it in a sandbox agent and run one Customer support task end to end.","Compare output quality, latency, and failure behavior against at least one alternative.","Promote it into production only after reviewing repository permissions, license, and maintenance signals."]},"agent_readable_metadata":{"version":"openagentskill-agent-metadata-v2","skill":{"slug":"coderflexx-laravel-ticket","name":"Laravel Ticket","description":"A full-featured support ticket system for Laravel with Eloquent models and a clean API","category":"support-automation","url":"https://www.openagentskill.com/skills/coderflexx-laravel-ticket","repository":"https://github.com/coderflexx/laravel-ticket","github_repo":"coderflexx/laravel-ticket"},"suited_tasks":["Customer support workflows","general agent builders","builders willing to evaluate younger projects","Read user messages","Find relevant knowledge","Prepare clear next steps","Inspect source files","Explain architecture"],"suited_agents":["PHP","Support Automation","Codex","Claude Code","Cursor","OpenAgentSkill CLI","CLI"],"install":{"command":"npx skills add coderflexx/laravel-ticket","ready":true,"targets":[{"id":"openagentskill-cli","label":"CLI","kind":"command","value":"npx --yes https://github.com/Leon-Drq/openagentskill/releases/download/cli-v0.2.1/openagentskill-0.2.1.tgz install coderflexx-laravel-ticket"},{"id":"codex","label":"Codex","kind":"agent-prompt","value":"Install the \"Laravel Ticket\" agent skill from https://github.com/coderflexx/laravel-ticket. Read its SKILL.md or equivalent instructions first, install only the files needed for this workspace, and summarize any required setup before using it. Skill purpose: A full-featured support ticket system for Laravel with Eloquent models and a clean API After the install attempt, report the result to https://www.openagentskill.com/api/agent/outcome with POST JSON {\"event_id\":\"install_<unique-id>\",\"skill_slug\":\"coderflexx-laravel-ticket\",\"task\":\"Install Laravel Ticket\",\"agent\":\"codex\",\"outcome\":\"success\",\"install_used\":true}. Replace event_id with a unique value and outcome with success or failed. Report success only after the skill is installed and a minimal verification passes."},{"id":"claude-code","label":"Claude Code","kind":"agent-prompt","value":"Add \"Laravel Ticket\" as a Claude Code skill from https://github.com/coderflexx/laravel-ticket. Inspect the skill instructions, place the reusable skill files in the appropriate local skills location for this project, and report the activation steps. Skill purpose: A full-featured support ticket system for Laravel with Eloquent models and a clean API After the install attempt, report the result to https://www.openagentskill.com/api/agent/outcome with POST JSON {\"event_id\":\"install_<unique-id>\",\"skill_slug\":\"coderflexx-laravel-ticket\",\"task\":\"Install Laravel Ticket\",\"agent\":\"claude-code\",\"outcome\":\"success\",\"install_used\":true}. Replace event_id with a unique value and outcome with success or failed. Report success only after the skill is installed and a minimal verification passes."},{"id":"cursor","label":"Cursor","kind":"agent-prompt","value":"Turn \"Laravel Ticket\" from https://github.com/coderflexx/laravel-ticket into a reusable Cursor project rule or agent instruction. Preserve the core workflow, adapt paths to this repo, and keep the rule scoped to tasks where it is relevant. Skill purpose: A full-featured support ticket system for Laravel with Eloquent models and a clean API After the install attempt, report the result to https://www.openagentskill.com/api/agent/outcome with POST JSON {\"event_id\":\"install_<unique-id>\",\"skill_slug\":\"coderflexx-laravel-ticket\",\"task\":\"Install Laravel Ticket\",\"agent\":\"cursor\",\"outcome\":\"success\",\"install_used\":true}. Replace event_id with a unique value and outcome with success or failed. Report success only after the skill is installed and a minimal verification passes."}],"handoff_url":"https://www.openagentskill.com/api/skills/coderflexx-laravel-ticket/install","manifest_url":"https://www.openagentskill.com/api/registry/manifest/coderflexx-laravel-ticket"},"trust":{"score":77,"label":"Strong shortlist","version":"trust-score-v4","install_policy":"human_review_before_install","evidence":{"stars":"439 GitHub stars","repoActivity":"439 stars, 82 forks","lastPushed":"2mo since push","license":"MIT","repository":"https://github.com/coderflexx/laravel-ticket","install":"npx skills add coderflexx/laravel-ticket","installSafety":"standard package or runtime install path","permissionSurface":"network or browser access","documentation":"Usable metadata, review docs","agentOutcomes":"No agent outcome data yet"},"outcome_evidence":{"total":0,"successes":0,"failures":0,"not_relevant":0,"success_rate":null,"recent_success_rate":null,"recent_failure_rate":null,"install_attempts":0,"install_success_rate":null,"risk_blocked":0,"setup_required":0,"avg_output_quality":null,"production_outcomes":0,"last_outcome_at":null,"label":"No agent outcome data yet"},"auto_install":{"allowed":false,"sandbox_required":true,"reason":"Human review or sandbox validation is required before automatic installation."},"best_for":["support-automation","customer-support","automation","eloquent","helpdesk","laravel"],"known_risks":["Quality score needs review","Documentation summary is thin"]},"agent_proven":{"version":"agent-proven-v1","score":0,"tier":"unproven","label":"Needs first agent run","summary":"No agent outcome reports yet. Use Resolve, run one narrow sandbox task, then report the result.","metrics":{"totalOutcomes":0,"successfulOutcomes":0,"failedOutcomes":0,"installAttempts":0,"installSuccessRate":null,"successRate":null,"recentSuccessRate":null,"recentFailureRate":null,"riskBlocked":0,"setupRequired":0,"notRelevant":0,"avgOutputQuality":null,"avgTimeToUsefulMs":null,"productionOutcomes":0,"humanReviewRequired":0,"uniqueAgents":0,"lastOutcomeAt":null},"signals":[],"penalties":["No real agent outcome evidence yet"]},"audit":{"score":80,"risk_level":"needs_review","risk_label":"Needs review","warnings":["Documentation summary is thin","Quality score needs review"]},"safety_gate":{"tier":"reviewed","label":"Reviewed with permission notes","auto_install_policy":"review","auto_install_allowed":false,"human_review_required":true,"blocked":false,"recommended_action":"Require human approval before installing into a real workspace."},"quality":{"score":72,"label":"Strong"},"supply":{"track":"Coding and developer agents","scenario":"Coding agents","maintenance":"2mo since push","risk":"Needs review"},"alternative_skills":[],"do_not_use_when":["teams that need a vendor-supported SLA","high-compliance environments without internal security review","No OpenAgentSkill engagement data yet","Documentation summary is thin","Quality score needs review","Production credentials, payments, or irreversible account changes without explicit human review","Sensitive private data before reviewing repository code, license, and permission surface","Automatic installation in a production workspace"],"agent_contract":{"task_input":"Use Laravel Ticket in an agent workflow","recommended_action":"Require human approval before installing into a real workspace.","install_policy":"review","minimum_review_before_use":["Trust: 77/100 Strong shortlist","Audit: 80/100 Needs review","Safety: 68/100 Review before install","Review repository, license, install command, and permission surface before production use."],"expected_agent_output":{"selected_skill":"coderflexx-laravel-ticket (Laravel Ticket)","install_command":"npx skills add coderflexx/laravel-ticket","risk_summary":"Needs review; 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Preserve the core workflow, adapt paths to this repo, and keep the rule scoped to tasks where it is relevant. Skill purpose: A Django application to manage tickets for an internal helpdesk. Formerly known as Jutda Helpdesk. After the install attempt, report the result to https://www.openagentskill.com/api/agent/outcome with POST JSON {\"event_id\":\"install_<unique-id>\",\"skill_slug\":\"django-helpdesk-django-helpdesk\",\"task\":\"Install Django Helpdesk\",\"agent\":\"cursor\",\"outcome\":\"success\",\"install_used\":true}. Replace event_id with a unique value and outcome with success or failed. 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Inspect the skill instructions, place the reusable skill files in the appropriate local skills location for this project, and report the activation steps. Skill purpose: A Django application to manage tickets for an internal helpdesk. Formerly known as Jutda Helpdesk. After the install attempt, report the result to https://www.openagentskill.com/api/agent/outcome with POST JSON {\"event_id\":\"install_<unique-id>\",\"skill_slug\":\"django-helpdesk-django-helpdesk\",\"task\":\"Install Django Helpdesk\",\"agent\":\"claude-code\",\"outcome\":\"success\",\"install_used\":true}. Replace event_id with a unique value and outcome with success or failed. Report success only after the skill is installed and a minimal verification passes."},{"id":"cursor","label":"Cursor","kind":"agent-prompt","value":"Turn \"Django Helpdesk\" from https://github.com/django-helpdesk/django-helpdesk into a reusable Cursor project rule or agent instruction. 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Report success only after the skill is installed and a minimal verification passes."}],"handoff_url":"https://www.openagentskill.com/api/skills/django-helpdesk-django-helpdesk/install","manifest_url":"https://www.openagentskill.com/api/registry/manifest/django-helpdesk-django-helpdesk"},"trust":{"score":88,"label":"Production candidate","version":"trust-score-v4","install_policy":"agent_install_candidate","evidence":{"stars":"1.7K GitHub stars","repoActivity":"1.7K stars, 681 forks","lastPushed":"2mo since push","license":"BSD-3-Clause","repository":"https://github.com/django-helpdesk/django-helpdesk","install":"npx skills add django-helpdesk/django-helpdesk","installSafety":"standard package or runtime install path","permissionSurface":"no high-risk permission surface in public metadata","documentation":"Usable metadata, review docs","agentOutcomes":"No agent outcome data yet"},"outcome_evidence":{"total":0,"successes":0,"failures":0,"not_relevant":0,"success_rate":null,"recent_success_rate":null,"recent_failure_rate":null,"install_attempts":0,"install_success_rate":null,"risk_blocked":0,"setup_required":0,"avg_output_quality":null,"production_outcomes":0,"last_outcome_at":null,"label":"No agent outcome data yet"},"auto_install":{"allowed":true,"sandbox_required":true,"reason":"Trust Score v4 allows sandbox-first agent installation after normal workspace review."},"best_for":["support-automation","helpdesk","support","automation","customer-support","agile"],"known_risks":["Documentation summary is thin"]},"agent_proven":{"version":"agent-proven-v1","score":0,"tier":"unproven","label":"Needs first agent run","summary":"No agent outcome reports yet. Use Resolve, run one narrow sandbox task, then report the result.","metrics":{"totalOutcomes":0,"successfulOutcomes":0,"failedOutcomes":0,"installAttempts":0,"installSuccessRate":null,"successRate":null,"recentSuccessRate":null,"recentFailureRate":null,"riskBlocked":0,"setupRequired":0,"notRelevant":0,"avgOutputQuality":null,"avgTimeToUsefulMs":null,"productionOutcomes":0,"humanReviewRequired":0,"uniqueAgents":0,"lastOutcomeAt":null},"signals":[],"penalties":["No real agent outcome evidence yet"]},"audit":{"score":89,"risk_level":"safe_to_try","risk_label":"Safe to try","warnings":["Documentation summary is thin"]},"safety_gate":{"tier":"reviewed","label":"Reviewed","auto_install_policy":"review","auto_install_allowed":false,"human_review_required":true,"blocked":false,"recommended_action":"Review the audit page, then allow agent install in a sandboxed workflow."},"quality":{"score":92,"label":"Excellent"},"supply":{"track":"Coding and developer agents","scenario":"Testing and QA","maintenance":"2mo since push","risk":"Safe to try"},"alternative_skills":[],"do_not_use_when":["teams that need a vendor-supported SLA","high-compliance environments without internal security review","No OpenAgentSkill engagement data yet","Documentation summary is thin","Production credentials, payments, or irreversible account changes without explicit human review","Sensitive private data before reviewing repository code, license, and permission surface"],"agent_contract":{"task_input":"Use Django Helpdesk in an agent workflow","recommended_action":"Review the audit page, then allow agent install in a sandboxed workflow.","install_policy":"review","minimum_review_before_use":["Trust: 88/100 Production candidate","Audit: 89/100 Safe to try","Safety: 77/100 Review before install","Review repository, license, install command, and permission surface before production use."],"expected_agent_output":{"selected_skill":"django-helpdesk-django-helpdesk (Django Helpdesk)","install_command":"npx skills add django-helpdesk/django-helpdesk","risk_summary":"Safe to try; 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Skill purpose: A Django application to manage tickets for an internal helpdesk. Formerly known as Jutda Helpdesk. After the install attempt, report the result to https://www.openagentskill.com/api/agent/outcome with POST JSON {\"event_id\":\"install_<unique-id>\",\"skill_slug\":\"django-helpdesk-django-helpdesk\",\"task\":\"Install Django Helpdesk\",\"agent\":\"cursor\",\"outcome\":\"success\",\"install_used\":true}. Replace event_id with a unique value and outcome with success or failed. 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Creators can claim the listing to update ownership signals."},"stats":{"stars":139,"forks":32,"verified_installs":0,"install_attempts":0,"successful_runs":0,"total_outcomes":0,"downloads":0,"rating":0,"review_count":0,"quality_score":33.72},"quality":{"score":42,"tier":"review","label":"Needs review","summary":"Inspect the repository carefully before adding it to an agent workflow.","signals":[{"label":"GitHub stars","value":"139","tone":"neutral"},{"label":"Freshness","value":"5y ago","tone":"warning"},{"label":"Install ready","value":"Yes","tone":"positive"},{"label":"License","value":"MIT","tone":"neutral"}],"warnings":["Repository looks stale"]},"trust":{"version":"trust-score-v4","score":70,"tier":"review","label":"Manual review","summary":"Potentially useful, but at least one trust signal needs human inspection.","recommendedAction":"Inspect the repository, license, and recent activity before connecting it to agent workflows.","dimensions":[{"id":"github_adoption","label":"GitHub adoption","score":62,"weight":0.13,"status":"info","detail":"139 GitHub stars"},{"id":"repo_activity","label":"Stars/forks activity","score":57,"weight":0.08,"status":"warn","detail":"139 stars, 32 forks; issue activity unavailable in current metadata"},{"id":"maintenance","label":"Recent maintenance","score":22,"weight":0.14,"status":"fail","detail":"5y since push"},{"id":"license","label":"License clarity","score":86,"weight":0.09,"status":"pass","detail":"MIT"},{"id":"documentation","label":"README/SKILL.md completeness","score":66,"weight":0.14,"status":"info","detail":"Public metadata needs stronger README/SKILL.md context"},{"id":"dependency_risk","label":"Dependency/runtime risk","score":90,"weight":0.12,"status":"pass","detail":"no major dependency risk hints in public metadata"},{"id":"installability","label":"Install availability","score":92,"weight":0.1,"status":"pass","detail":"npx skills add classiebit/addchat-laravel"},{"id":"install_safety","label":"Install command safety","score":92,"weight":0.1,"status":"pass","detail":"standard package or runtime install path"},{"id":"permission_surface","label":"Permission surface","score":100,"weight":0.07,"status":"pass","detail":"no high-risk permission surface in public metadata"},{"id":"repository","label":"Repository evidence","score":86,"weight":0.04,"status":"pass","detail":"https://github.com/classiebit/addchat-laravel"},{"id":"review_status","label":"Review status","score":88,"weight":0.05,"status":"pass","detail":"AI review data available"},{"id":"agent_outcomes","label":"Agent Proven outcomes","score":54,"weight":0.13,"status":"info","detail":"No agent outcome data yet"}],"checks":[{"status":"info","label":"GitHub adoption","detail":"139 GitHub stars"},{"status":"warn","label":"Stars/forks activity","detail":"139 stars, 32 forks; issue activity unavailable in current metadata"},{"status":"fail","label":"Recent maintenance","detail":"5y since push"},{"status":"pass","label":"License clarity","detail":"MIT"},{"status":"info","label":"README/SKILL.md completeness","detail":"Public metadata needs stronger README/SKILL.md context"},{"status":"pass","label":"Dependency/runtime risk","detail":"no major dependency risk hints in public metadata"},{"status":"pass","label":"Install availability","detail":"npx skills add classiebit/addchat-laravel"},{"status":"pass","label":"Install command safety","detail":"standard package or runtime install path"},{"status":"pass","label":"Permission surface","detail":"no high-risk permission surface in public metadata"},{"status":"pass","label":"Repository evidence","detail":"https://github.com/classiebit/addchat-laravel"},{"status":"pass","label":"Review status","detail":"AI review data available"},{"status":"info","label":"Agent Proven outcomes","detail":"No agent outcome data yet"},{"status":"warn","label":"Ownership","detail":"No approved owner claim yet"},{"status":"info","label":"OpenAgentSkill usage","detail":"No local usage activity yet"},{"status":"info","label":"Agent outcomes","detail":"No agent outcome data yet"}],"strengths":["AI review approved","Install path is available","Repository evidence is available","Install command has no obvious high-risk pattern"],"warnings":["Repository looks stale","Quality score needs review","Documentation summary is thin","Stars/forks activity: 139 stars, 32 forks; 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issue activity unavailable in current metadata","Recent maintenance: 5y since push"]},"outcomeEvidence":{"total":0,"successes":0,"failures":0,"notRelevant":0,"successRate":null,"installAttempts":0,"riskBlocked":0,"setupRequired":0,"installSuccessRate":null,"avgOutputQuality":null,"avgTimeToUsefulMs":null,"productionOutcomes":0,"humanReviewRequired":0,"recentSuccessRate":null,"recentFailureRate":null,"uniqueAgents":0,"agentProvenScore":0,"agentProvenLabel":"Needs first agent run","lastOutcomeAt":null,"label":"No agent outcome data yet"},"autoInstall":{"allowed":false,"sandboxRequired":true,"policy":"human_review_before_install","reason":"Human review or sandbox validation is required before automatic installation."},"bestFor":["support-automation","customer-support","automation","addchat-laravel","addchat-lite","chat"],"doNotUseFor":["Production credentials, payments, or irreversible account changes without explicit human review","Sensitive private data before reviewing repository code, license, and permission surface","Automatic installation in a production workspace"],"knownRisks":["Repository looks stale","Quality score needs review","Documentation summary is thin","Stars/forks activity: 139 stars, 32 forks; issue activity unavailable in current metadata","Recent maintenance: 5y since push"]},"safety":{"score":49,"level":"avoid_auto_install","label":"Avoid automatic install","safety_tier":{"tier":"experimental","label":"Experimental","badge":"EXPERIMENTAL","summary":"Sparse or mixed signals. Useful for discovery, but not for autonomous installation.","recommended_action":"Test manually in an isolated workspace and compare against safer alternatives.","auto_install_policy":"review","reasons":["Repository appears stale","49/100 agent safety score"]},"auto_install_allowed":false,"human_review_required":true,"blocked":false,"audit_risk":"needs_review","permission_hints":[{"id":"network","label":"Network access","reason":"Skill likely fetches remote pages, APIs, repositories, or external services.","severity":"medium"}],"policy_warnings":["Repository appears stale"],"constraints_applied":{"max_risk":"medium","needs_install_command":true,"min_stars":0}},"safety_gate":{"tier":"experimental","label":"Experimental","badge":"EXPERIMENTAL","auto_install_policy":"review","auto_install_allowed":false,"human_review_required":true,"blocked":false,"recommended_action":"Test manually in an isolated workspace and compare against safer alternatives.","reasons":["Repository appears stale","49/100 agent safety score"]},"supply_profile":{"track":{"slug":"data","label":"Data, BI, and analytics","shortLabel":"Data","description":"CSV, SQL, notebooks, dashboards, data pipelines, BI, ETL, and spreadsheet analysis."},"scenario":{"label":"Customer support","description":"I need my agent to triage support requests and draft useful replies from product knowledge.","useCases":[{"slug":"customer-support","title":"Customer support"},{"slug":"local-desktop","title":"Local desktop"},{"slug":"browser-automation","title":"Browser automation"}]},"applicableAgents":["CLI","Codex","Claude Code","Cursor","CSS"],"install":{"ready":true,"command":"npx skills add classiebit/addchat-laravel","primaryTarget":"CLI","targetCount":4},"githubQuality":{"stars":139,"starsLabel":"139","forks":32,"license":"MIT","qualityScore":42,"trustScore":70,"auditScore":61},"maintenance":{"status":"stale","label":"5y since push","daysSincePush":1968,"lastPushedAt":"2021-04-02T13:30:00+00:00"},"risk":{"level":"needs_review","label":"Needs review","requiresReview":true,"notes":["Repository appears stale","Repository looks stale","Quality score needs review","Documentation summary is thin","Stars/forks activity: 139 stars, 32 forks; issue activity unavailable in current metadata"]},"coverageTags":["Data","Customer support","support-automation","customer-support","automation","addchat-laravel","addchat-lite","chat"]},"audit":{"audit_score":61,"risk_level":"needs_review","risk_label":"Needs review","warnings":["Repository appears stale","Repository looks stale","Quality score needs review","Documentation summary is thin","Stars/forks activity: 139 stars, 32 forks; issue activity unavailable in current metadata"]},"decision":{"readiness_score":32,"readiness_label":"Needs manual review","headline":"Needs validation for Customer support","role":"Needs validation","primary_fit":"Customer support","best_for":["Customer support workflows","general agent builders","builders willing to evaluate younger projects"],"risks":["Repository looks stale","No OpenAgentSkill engagement data yet"],"next_steps":["Install it in a sandbox agent and run one Customer support task end to end.","Compare output quality, latency, and failure behavior against at least one alternative.","Promote it into production only after reviewing repository permissions, license, and maintenance signals."]},"agent_readable_metadata":{"version":"openagentskill-agent-metadata-v2","skill":{"slug":"classiebit-addchat-laravel","name":"Addchat Laravel","description":"AddChat Laravel is a Laravel chat package. Live chat widget for Laravel that also includes multi-user chat, group permissions, customer support chat & more.","category":"support-automation","url":"https://www.openagentskill.com/skills/classiebit-addchat-laravel","repository":"https://github.com/classiebit/addchat-laravel","github_repo":"classiebit/addchat-laravel"},"suited_tasks":["Customer support workflows","general agent builders","builders willing to evaluate younger projects","Read user messages","Find relevant knowledge","Prepare clear next steps","Navigate local resources","Run repeatable desktop actions"],"suited_agents":["CSS","Support Automation","Codex","Claude Code","Cursor","OpenAgentSkill CLI","CLI"],"install":{"command":"npx skills add classiebit/addchat-laravel","ready":true,"targets":[{"id":"openagentskill-cli","label":"CLI","kind":"command","value":"npx --yes https://github.com/Leon-Drq/openagentskill/releases/download/cli-v0.2.1/openagentskill-0.2.1.tgz install classiebit-addchat-laravel"},{"id":"codex","label":"Codex","kind":"agent-prompt","value":"Install the \"Addchat Laravel\" agent skill from https://github.com/classiebit/addchat-laravel. Read its SKILL.md or equivalent instructions first, install only the files needed for this workspace, and summarize any required setup before using it. Skill purpose: AddChat Laravel is a Laravel chat package. Live chat widget for Laravel that also includes multi-user chat, group permissions, customer support chat & more. After the install attempt, report the result to https://www.openagentskill.com/api/agent/outcome with POST JSON {\"event_id\":\"install_<unique-id>\",\"skill_slug\":\"classiebit-addchat-laravel\",\"task\":\"Install Addchat Laravel\",\"agent\":\"codex\",\"outcome\":\"success\",\"install_used\":true}. Replace event_id with a unique value and outcome with success or failed. Report success only after the skill is installed and a minimal verification passes."},{"id":"claude-code","label":"Claude Code","kind":"agent-prompt","value":"Add \"Addchat Laravel\" as a Claude Code skill from https://github.com/classiebit/addchat-laravel. Inspect the skill instructions, place the reusable skill files in the appropriate local skills location for this project, and report the activation steps. Skill purpose: AddChat Laravel is a Laravel chat package. Live chat widget for Laravel that also includes multi-user chat, group permissions, customer support chat & more. After the install attempt, report the result to https://www.openagentskill.com/api/agent/outcome with POST JSON {\"event_id\":\"install_<unique-id>\",\"skill_slug\":\"classiebit-addchat-laravel\",\"task\":\"Install Addchat Laravel\",\"agent\":\"claude-code\",\"outcome\":\"success\",\"install_used\":true}. Replace event_id with a unique value and outcome with success or failed. Report success only after the skill is installed and a minimal verification passes."},{"id":"cursor","label":"Cursor","kind":"agent-prompt","value":"Turn \"Addchat Laravel\" from https://github.com/classiebit/addchat-laravel into a reusable Cursor project rule or agent instruction. Preserve the core workflow, adapt paths to this repo, and keep the rule scoped to tasks where it is relevant. Skill purpose: AddChat Laravel is a Laravel chat package. Live chat widget for Laravel that also includes multi-user chat, group permissions, customer support chat & more. After the install attempt, report the result to https://www.openagentskill.com/api/agent/outcome with POST JSON {\"event_id\":\"install_<unique-id>\",\"skill_slug\":\"classiebit-addchat-laravel\",\"task\":\"Install Addchat Laravel\",\"agent\":\"cursor\",\"outcome\":\"success\",\"install_used\":true}. Replace event_id with a unique value and outcome with success or failed. Report success only after the skill is installed and a minimal verification passes."}],"handoff_url":"https://www.openagentskill.com/api/skills/classiebit-addchat-laravel/install","manifest_url":"https://www.openagentskill.com/api/registry/manifest/classiebit-addchat-laravel"},"trust":{"score":70,"label":"Manual review","version":"trust-score-v4","install_policy":"human_review_before_install","evidence":{"stars":"139 GitHub stars","repoActivity":"139 stars, 32 forks","lastPushed":"5y since push","license":"MIT","repository":"https://github.com/classiebit/addchat-laravel","install":"npx skills add classiebit/addchat-laravel","installSafety":"standard package or runtime install path","permissionSurface":"no high-risk permission surface in public metadata","documentation":"Usable metadata, review docs","agentOutcomes":"No agent outcome data yet"},"outcome_evidence":{"total":0,"successes":0,"failures":0,"not_relevant":0,"success_rate":null,"recent_success_rate":null,"recent_failure_rate":null,"install_attempts":0,"install_success_rate":null,"risk_blocked":0,"setup_required":0,"avg_output_quality":null,"production_outcomes":0,"last_outcome_at":null,"label":"No agent outcome data yet"},"auto_install":{"allowed":false,"sandbox_required":true,"reason":"Human review or sandbox validation is required before automatic installation."},"best_for":["support-automation","customer-support","automation","addchat-laravel","addchat-lite","chat"],"known_risks":["Repository looks stale","Quality score needs review","Documentation summary is thin","Stars/forks activity: 139 stars, 32 forks; issue activity unavailable in current metadata","Recent maintenance: 5y since push"]},"agent_proven":{"version":"agent-proven-v1","score":0,"tier":"unproven","label":"Needs first agent run","summary":"No agent outcome reports yet. 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Read its SKILL.md or equivalent instructions first, install only the files needed for this workspace, and summarize any required setup before using it. Skill purpose: AddChat Laravel is a Laravel chat package. Live chat widget for Laravel that also includes multi-user chat, group permissions, customer support chat & more. After the install attempt, report the result to https://www.openagentskill.com/api/agent/outcome with POST JSON {\"event_id\":\"install_<unique-id>\",\"skill_slug\":\"classiebit-addchat-laravel\",\"task\":\"Install Addchat Laravel\",\"agent\":\"codex\",\"outcome\":\"success\",\"install_used\":true}. Replace event_id with a unique value and outcome with success or failed. Report success only after the skill is installed and a minimal verification passes."},{"id":"claude-code","label":"Claude Code","kind":"agent-prompt","value":"Add \"Addchat Laravel\" as a Claude Code skill from https://github.com/classiebit/addchat-laravel. Inspect the skill instructions, place the reusable skill files in the appropriate local skills location for this project, and report the activation steps. Skill purpose: AddChat Laravel is a Laravel chat package. Live chat widget for Laravel that also includes multi-user chat, group permissions, customer support chat & more. After the install attempt, report the result to https://www.openagentskill.com/api/agent/outcome with POST JSON {\"event_id\":\"install_<unique-id>\",\"skill_slug\":\"classiebit-addchat-laravel\",\"task\":\"Install Addchat Laravel\",\"agent\":\"claude-code\",\"outcome\":\"success\",\"install_used\":true}. Replace event_id with a unique value and outcome with success or failed. Report success only after the skill is installed and a minimal verification passes."},{"id":"cursor","label":"Cursor","kind":"agent-prompt","value":"Turn \"Addchat Laravel\" from https://github.com/classiebit/addchat-laravel into a reusable Cursor project rule or agent instruction. Preserve the core workflow, adapt paths to this repo, and keep the rule scoped to tasks where it is relevant. Skill purpose: AddChat Laravel is a Laravel chat package. Live chat widget for Laravel that also includes multi-user chat, group permissions, customer support chat & more. After the install attempt, report the result to https://www.openagentskill.com/api/agent/outcome with POST JSON {\"event_id\":\"install_<unique-id>\",\"skill_slug\":\"classiebit-addchat-laravel\",\"task\":\"Install Addchat Laravel\",\"agent\":\"cursor\",\"outcome\":\"success\",\"install_used\":true}. Replace event_id with a unique value and outcome with success or failed. Report success only after the skill is installed and a minimal verification passes."}],"handoff_url":"https://www.openagentskill.com/api/skills/classiebit-addchat-laravel/install","manifest_url":"https://www.openagentskill.com/api/registry/manifest/classiebit-addchat-laravel"},"trust":{"score":70,"label":"Manual review","version":"trust-score-v4","install_policy":"human_review_before_install","evidence":{"stars":"139 GitHub stars","repoActivity":"139 stars, 32 forks","lastPushed":"5y since push","license":"MIT","repository":"https://github.com/classiebit/addchat-laravel","install":"npx skills add classiebit/addchat-laravel","installSafety":"standard package or runtime install path","permissionSurface":"no high-risk permission surface in public metadata","documentation":"Usable metadata, review docs","agentOutcomes":"No agent outcome data yet"},"outcome_evidence":{"total":0,"successes":0,"failures":0,"not_relevant":0,"success_rate":null,"recent_success_rate":null,"recent_failure_rate":null,"install_attempts":0,"install_success_rate":null,"risk_blocked":0,"setup_required":0,"avg_output_quality":null,"production_outcomes":0,"last_outcome_at":null,"label":"No agent outcome data yet"},"auto_install":{"allowed":false,"sandbox_required":true,"reason":"Human review or sandbox validation is required before automatic installation."},"best_for":["support-automation","customer-support","automation","addchat-laravel","addchat-lite","chat"],"known_risks":["Repository looks stale","Quality score needs review","Documentation summary is thin","Stars/forks activity: 139 stars, 32 forks; issue activity unavailable in current metadata","Recent maintenance: 5y since push"]},"agent_proven":{"version":"agent-proven-v1","score":0,"tier":"unproven","label":"Needs first agent run","summary":"No agent outcome reports yet. Use Resolve, run one narrow sandbox task, then report the result.","metrics":{"totalOutcomes":0,"successfulOutcomes":0,"failedOutcomes":0,"installAttempts":0,"installSuccessRate":null,"successRate":null,"recentSuccessRate":null,"recentFailureRate":null,"riskBlocked":0,"setupRequired":0,"notRelevant":0,"avgOutputQuality":null,"avgTimeToUsefulMs":null,"productionOutcomes":0,"humanReviewRequired":0,"uniqueAgents":0,"lastOutcomeAt":null},"signals":[],"penalties":["No real agent outcome evidence yet"]},"audit":{"score":61,"risk_level":"needs_review","risk_label":"Needs review","warnings":["Repository appears stale","Repository looks stale","Quality score needs review","Documentation summary is thin","Stars/forks activity: 139 stars, 32 forks; issue activity unavailable in current metadata","Recent maintenance: 5y since push"]},"safety_gate":{"tier":"experimental","label":"Experimental","auto_install_policy":"review","auto_install_allowed":false,"human_review_required":true,"blocked":false,"recommended_action":"Test manually in an isolated workspace and compare against safer alternatives."},"quality":{"score":42,"label":"Needs review"},"supply":{"track":"Data, BI, and analytics","scenario":"Customer support","maintenance":"5y since push","risk":"Needs review"},"alternative_skills":[],"do_not_use_when":["teams that require actively maintained dependencies","production agents without a repository review","Repository looks stale","No OpenAgentSkill engagement data yet","Repository appears stale","Quality score needs review","Documentation summary is thin","Stars/forks activity: 139 stars, 32 forks; issue activity unavailable in current metadata"],"agent_contract":{"task_input":"Use Addchat Laravel in an agent workflow","recommended_action":"Test manually in an isolated workspace and compare against safer alternatives.","install_policy":"review","minimum_review_before_use":["Trust: 70/100 Manual review","Audit: 61/100 Needs review","Safety: 49/100 Avoid automatic install","Review repository, license, install command, and permission surface before production use."],"expected_agent_output":{"selected_skill":"classiebit-addchat-laravel (Addchat Laravel)","install_command":"npx skills add classiebit/addchat-laravel","risk_summary":"Needs review; Experimental; Review before production","verification_result":"Report the smallest successful task, files touched, warnings, and any missing setup."}},"outcome_feedback":{"endpoint":"https://www.openagentskill.com/api/agent/outcome","method":"POST","requires_resolve_event_id":true,"event_id_source":"Use install_receipt.outcome_feedback.event_id or feedback.event_id returned by /api/agent/resolve for the current task.","expected_outcomes":["success","failed","not_relevant","blocked_by_risk","setup_required"],"payload_template":{"event_id":"<install_receipt.outcome_feedback.event_id or feedback.event_id from /api/agent/resolve>","skill_slug":"classiebit-addchat-laravel","task":"Use Addchat Laravel in an agent workflow","agent":"codex","outcome":"success","install_used":true,"risk_blocked":false,"setup_required":false,"task_success":true,"output_quality":4,"error_type":null,"human_review_required":false,"workspace":"sandbox","time_to_useful_ms":120000,"notes":"Report the smallest successful task, setup friction, files touched, and risk notes."}},"endpoints":{"web":"https://www.openagentskill.com/skills/classiebit-addchat-laravel","api":"https://www.openagentskill.com/api/agent/skills/classiebit-addchat-laravel","audit":"https://www.openagentskill.com/skills/classiebit-addchat-laravel/audit","eval":"https://www.openagentskill.com/api/agent/evals?slug=classiebit-addchat-laravel&task=Use%20Addchat%20Laravel%20in%20an%20agent%20workflow&max_risk=medium","resolve":"https://www.openagentskill.com/api/agent/resolve?task=Use%20Addchat%20Laravel%20in%20an%20agent%20workflow&agent=codex&max_risk=medium","receipt":"https://www.openagentskill.com/api/agent/receipt?task=Use%20Addchat%20Laravel%20in%20an%20agent%20workflow&agent=codex&max_risk=medium&format=text","install":"https://www.openagentskill.com/api/skills/classiebit-addchat-laravel/install","manifest":"https://www.openagentskill.com/api/registry/manifest/classiebit-addchat-laravel"}},"platforms":["CSS","Support Automation"],"use_cases":[{"slug":"customer-support","title":"Customer support","url":"https://www.openagentskill.com/use-cases/customer-support"},{"slug":"local-desktop","title":"Local desktop","url":"https://www.openagentskill.com/use-cases/local-desktop"},{"slug":"browser-automation","title":"Browser automation","url":"https://www.openagentskill.com/use-cases/browser-automation"},{"slug":"workflow-automation","title":"Workflow automation","url":"https://www.openagentskill.com/use-cases/workflow-automation"}],"install":"npx skills add classiebit/addchat-laravel","install_targets":[{"id":"openagentskill-cli","label":"CLI","title":"OpenAgentSkill CLI","kind":"command","value":"npx --yes https://github.com/Leon-Drq/openagentskill/releases/download/cli-v0.2.1/openagentskill-0.2.1.tgz install classiebit-addchat-laravel","description":"Resolve policy, run the source installer safely, and report a verified install receipt.","copyLabel":"Copy command"},{"id":"codex","label":"Codex","title":"Codex install prompt","kind":"agent-prompt","value":"Install the \"Addchat Laravel\" agent skill from https://github.com/classiebit/addchat-laravel. Read its SKILL.md or equivalent instructions first, install only the files needed for this workspace, and summarize any required setup before using it. Skill purpose: AddChat Laravel is a Laravel chat package. Live chat widget for Laravel that also includes multi-user chat, group permissions, customer support chat & more. After the install attempt, report the result to https://www.openagentskill.com/api/agent/outcome with POST JSON {\"event_id\":\"install_<unique-id>\",\"skill_slug\":\"classiebit-addchat-laravel\",\"task\":\"Install Addchat Laravel\",\"agent\":\"codex\",\"outcome\":\"success\",\"install_used\":true}. Replace event_id with a unique value and outcome with success or failed. Report success only after the skill is installed and a minimal verification passes.","description":"Give Codex a repo-aware install prompt when the skill is not available through a local CLI.","copyLabel":"Copy prompt"},{"id":"claude-code","label":"Claude Code","title":"Claude Code skill prompt","kind":"agent-prompt","value":"Add \"Addchat Laravel\" as a Claude Code skill from https://github.com/classiebit/addchat-laravel. Inspect the skill instructions, place the reusable skill files in the appropriate local skills location for this project, and report the activation steps. Skill purpose: AddChat Laravel is a Laravel chat package. Live chat widget for Laravel that also includes multi-user chat, group permissions, customer support chat & more. After the install attempt, report the result to https://www.openagentskill.com/api/agent/outcome with POST JSON {\"event_id\":\"install_<unique-id>\",\"skill_slug\":\"classiebit-addchat-laravel\",\"task\":\"Install Addchat Laravel\",\"agent\":\"claude-code\",\"outcome\":\"success\",\"install_used\":true}. Replace event_id with a unique value and outcome with success or failed. Report success only after the skill is installed and a minimal verification passes.","description":"Use this prompt to ask Claude Code to add the skill and explain the local activation steps.","copyLabel":"Copy prompt"},{"id":"cursor","label":"Cursor","title":"Cursor rule prompt","kind":"agent-prompt","value":"Turn \"Addchat Laravel\" from https://github.com/classiebit/addchat-laravel into a reusable Cursor project rule or agent instruction. Preserve the core workflow, adapt paths to this repo, and keep the rule scoped to tasks where it is relevant. Skill purpose: AddChat Laravel is a Laravel chat package. Live chat widget for Laravel that also includes multi-user chat, group permissions, customer support chat & more. After the install attempt, report the result to https://www.openagentskill.com/api/agent/outcome with POST JSON {\"event_id\":\"install_<unique-id>\",\"skill_slug\":\"classiebit-addchat-laravel\",\"task\":\"Install Addchat Laravel\",\"agent\":\"cursor\",\"outcome\":\"success\",\"install_used\":true}. Replace event_id with a unique value and outcome with success or failed. Report success only after the skill is installed and a minimal verification passes.","description":"Use this when installing as Cursor project rules or reusable agent instructions.","copyLabel":"Copy prompt"}],"repository":"https://github.com/classiebit/addchat-laravel","github_repo":"classiebit/addchat-laravel","version":"1.0.0","license":"MIT","updated_at":"2026-08-18T17:22:21.819119+00:00","canonical_key":"classiebit/addchat-laravel","recommendation_reasons":["Matches task terms: helpdesk, laravel","Install handoff is available","Repository freshness signal is available","Registry match score 41"],"urls":{"web":"https://www.openagentskill.com/skills/classiebit-addchat-laravel","api":"https://www.openagentskill.com/api/agent/skills/classiebit-addchat-laravel","install_api":"https://www.openagentskill.com/api/skills/classiebit-addchat-laravel/install","audit":"https://www.openagentskill.com/skills/classiebit-addchat-laravel/audit","repository":"https://github.com/classiebit/addchat-laravel"}},{"rank":5,"match_type":"related","match_score":41,"raw_match_score":437.6,"semantic_relevance":64,"slug":"faveosuite-faveo-helpdesk","name":"Faveo Helpdesk","description":"Faveo Open source ticketing system build on Laravel framework","tagline":"Faveo Open source ticketing system build on Laravel framework","category":"support-automation","tags":["customer-support","automation","helpdesk","helpdesk-ticketing","ticketing-system","php","github"],"author":{"name":"faveosuite","verified":true,"url":"https://github.com/faveosuite"},"attribution":{"status":"community_indexed","statusLabel":"Community indexed","shortLabel":"COMMUNITY INDEXED","sourceLabel":"GitHub star discovery","sourceDetail":"faveosuite/faveo-helpdesk","creatorName":"faveosuite","creatorUrl":"https://github.com/faveosuite","sourceUrl":"https://github.com/faveosuite/faveo-helpdesk","indexedBy":"OpenAgentSkill community index","claimUrl":"https://www.openagentskill.com/skills/faveosuite-faveo-helpdesk#claim-this-skill","claimCta":"Claim this skill","trustNote":"This listing was indexed from public sources and is not marked official until a maintainer claim is approved.","publicNote":"Attribution links to the public repository or creator profile. Creators can claim the listing to update ownership signals."},"stats":{"stars":1238,"forks":595,"verified_installs":0,"install_attempts":0,"successful_runs":0,"total_outcomes":0,"downloads":0,"rating":0,"review_count":0,"quality_score":60.35},"quality":{"score":90,"tier":"excellent","label":"Excellent","summary":"High-confidence pick with strong adoption and healthy maintenance signals.","signals":[{"label":"GitHub stars","value":"1.2K","tone":"positive"},{"label":"Freshness","value":"3mo ago","tone":"positive"},{"label":"Install ready","value":"Yes","tone":"positive"},{"label":"License","value":"OSL-3.0","tone":"neutral"}],"warnings":[]},"trust":{"version":"trust-score-v4","score":86,"tier":"production","label":"Production candidate","summary":"Strong OpenAgentSkill Trust Score across adoption, recent maintenance, license clarity, documentation, dependency/runtime risk, install safety, permission surface, and install availability.","recommendedAction":"Shortlist for production use, then run a normal repository and dependency review.","dimensions":[{"id":"github_adoption","label":"GitHub adoption","score":86,"weight":0.13,"status":"pass","detail":"1.2K GitHub stars"},{"id":"repo_activity","label":"Stars/forks activity","score":83,"weight":0.08,"status":"pass","detail":"1.2K stars, 595 forks; issue activity unavailable in current metadata"},{"id":"maintenance","label":"Recent maintenance","score":88,"weight":0.14,"status":"pass","detail":"3mo since push"},{"id":"license","label":"License clarity","score":86,"weight":0.09,"status":"pass","detail":"OSL-3.0"},{"id":"documentation","label":"README/SKILL.md completeness","score":50,"weight":0.14,"status":"warn","detail":"Public metadata needs stronger README/SKILL.md context"},{"id":"dependency_risk","label":"Dependency/runtime risk","score":90,"weight":0.12,"status":"pass","detail":"no major dependency risk hints in public metadata"},{"id":"installability","label":"Install availability","score":92,"weight":0.1,"status":"pass","detail":"npx skills add faveosuite/faveo-helpdesk"},{"id":"install_safety","label":"Install command safety","score":92,"weight":0.1,"status":"pass","detail":"standard package or runtime install path"},{"id":"permission_surface","label":"Permission surface","score":100,"weight":0.07,"status":"pass","detail":"no high-risk permission surface in public metadata"},{"id":"repository","label":"Repository evidence","score":86,"weight":0.04,"status":"pass","detail":"https://github.com/faveosuite/faveo-helpdesk"},{"id":"review_status","label":"Review status","score":88,"weight":0.05,"status":"pass","detail":"AI review data available"},{"id":"agent_outcomes","label":"Agent Proven outcomes","score":54,"weight":0.13,"status":"info","detail":"No agent outcome data yet"}],"checks":[{"status":"pass","label":"GitHub adoption","detail":"1.2K GitHub stars"},{"status":"pass","label":"Stars/forks activity","detail":"1.2K stars, 595 forks; issue activity unavailable in current metadata"},{"status":"pass","label":"Recent maintenance","detail":"3mo since push"},{"status":"pass","label":"License clarity","detail":"OSL-3.0"},{"status":"warn","label":"README/SKILL.md completeness","detail":"Public metadata needs stronger README/SKILL.md context"},{"status":"pass","label":"Dependency/runtime risk","detail":"no major dependency risk hints in public metadata"},{"status":"pass","label":"Install availability","detail":"npx skills add faveosuite/faveo-helpdesk"},{"status":"pass","label":"Install command safety","detail":"standard package or runtime install path"},{"status":"pass","label":"Permission surface","detail":"no high-risk permission surface in public metadata"},{"status":"pass","label":"Repository evidence","detail":"https://github.com/faveosuite/faveo-helpdesk"},{"status":"pass","label":"Review status","detail":"AI review data available"},{"status":"info","label":"Agent Proven outcomes","detail":"No agent outcome data yet"},{"status":"pass","label":"Ownership","detail":"Listing manually verified"},{"status":"info","label":"OpenAgentSkill usage","detail":"No local usage activity yet"},{"status":"info","label":"Agent outcomes","detail":"No agent outcome data yet"}],"strengths":["Manually verified listing","AI review approved","Install path is available","Repository evidence is available","Recently maintained repository","Meaningful GitHub adoption signal","Install command has no obvious high-risk pattern"],"warnings":["Documentation summary is thin","README/SKILL.md completeness: Public metadata needs stronger README/SKILL.md context"],"evidence":{"stars":"1.2K GitHub stars","repoActivity":"1.2K stars, 595 forks","lastPushed":"3mo since push","license":"OSL-3.0","repository":"https://github.com/faveosuite/faveo-helpdesk","install":"npx skills add faveosuite/faveo-helpdesk","installSafety":"standard package or runtime install path","permissionSurface":"no high-risk permission surface in public metadata","documentation":"Thin public metadata","agentOutcomes":"No agent outcome data yet"},"installReadiness":{"ready":true,"command":"npx skills add faveosuite/faveo-helpdesk","policy":"agent_install_candidate","label":"Agent install candidate","notes":["Install path is available","Repository evidence is available","License is declared","No Agent Proven outcome evidence yet","3mo since push"]},"agentCompatibility":["PHP","Support Automation","Codex","Claude Code","Cursor","OpenAgentSkill CLI"],"riskSummary":{"level":"medium","label":"Review before production","notes":["Documentation summary is thin","README/SKILL.md completeness: Public metadata needs stronger README/SKILL.md context"]},"outcomeEvidence":{"total":0,"successes":0,"failures":0,"notRelevant":0,"successRate":null,"installAttempts":0,"riskBlocked":0,"setupRequired":0,"installSuccessRate":null,"avgOutputQuality":null,"avgTimeToUsefulMs":null,"productionOutcomes":0,"humanReviewRequired":0,"recentSuccessRate":null,"recentFailureRate":null,"uniqueAgents":0,"agentProvenScore":0,"agentProvenLabel":"Needs first agent run","lastOutcomeAt":null,"label":"No agent outcome data yet"},"autoInstall":{"allowed":true,"sandboxRequired":true,"policy":"agent_install_candidate","reason":"Trust Score v4 allows sandbox-first agent installation after normal workspace review."},"bestFor":["support-automation","customer-support","automation","helpdesk","helpdesk-ticketing","ticketing-system"],"doNotUseFor":["Production credentials, payments, or irreversible account changes without explicit human review","Sensitive private data before reviewing repository code, license, and permission surface"],"knownRisks":["Documentation summary is thin","README/SKILL.md completeness: Public metadata needs stronger README/SKILL.md context"]},"safety":{"score":76,"level":"review_before_install","label":"Review before install","safety_tier":{"tier":"reviewed","label":"Reviewed","badge":"REVIEWED","summary":"Good audit and safety signals with no high-risk permission hints in public metadata.","recommended_action":"Review the audit page, then allow agent install in a sandboxed workflow.","auto_install_policy":"review","reasons":["Safe-to-try audit","76/100 agent safety score"]},"auto_install_allowed":false,"human_review_required":true,"blocked":false,"audit_risk":"safe_to_try","permission_hints":[{"id":"network","label":"Network access","reason":"Skill likely fetches remote pages, APIs, repositories, or external services.","severity":"medium"}],"policy_warnings":["Documentation summary is thin"],"constraints_applied":{"max_risk":"medium","needs_install_command":true,"min_stars":0}},"safety_gate":{"tier":"reviewed","label":"Reviewed","badge":"REVIEWED","auto_install_policy":"review","auto_install_allowed":false,"human_review_required":true,"blocked":false,"recommended_action":"Review the audit page, then allow agent install in a sandboxed workflow.","reasons":["Safe-to-try audit","76/100 agent safety score"]},"supply_profile":{"track":{"slug":"coding","label":"Coding and developer agents","shortLabel":"Coding","description":"Code review, repo analysis, testing, CI, GitHub, DevOps, and developer workflow skills."},"scenario":{"label":"GitHub automation","description":"I need my agent to triage GitHub issues, review pull requests, and summarize repository changes.","useCases":[{"slug":"customer-support","title":"Customer support"},{"slug":"browser-automation","title":"Browser automation"},{"slug":"github-automation","title":"GitHub automation"}]},"applicableAgents":["CLI","Codex","Claude Code","Cursor","PHP"],"install":{"ready":true,"command":"npx skills add faveosuite/faveo-helpdesk","primaryTarget":"CLI","targetCount":4},"githubQuality":{"stars":1238,"starsLabel":"1.2K","forks":595,"license":"OSL-3.0","qualityScore":90,"trustScore":86,"auditScore":88},"maintenance":{"status":"active","label":"3mo since push","daysSincePush":86,"lastPushedAt":"2026-05-28T04:24:21+00:00"},"risk":{"level":"safe_to_try","label":"Safe to try","requiresReview":true,"notes":["Documentation summary is thin","README/SKILL.md completeness: Public metadata needs stronger README/SKILL.md context"]},"coverageTags":["Coding","GitHub automation","support-automation","customer-support","automation","helpdesk","helpdesk-ticketing","ticketing-system"]},"audit":{"audit_score":88,"risk_level":"safe_to_try","risk_label":"Safe to try","warnings":["Documentation summary is thin","README/SKILL.md completeness: Public metadata needs stronger README/SKILL.md context"]},"decision":{"readiness_score":100,"readiness_label":"Production-ready","headline":"Primary pick for Customer support","role":"Primary pick","primary_fit":"Customer support","best_for":["Customer support workflows","general agent builders","teams that value GitHub adoption signals"],"risks":["No OpenAgentSkill engagement data yet"],"next_steps":["Install it in a sandbox agent and run one Customer support task end to end.","Compare output quality, latency, and failure behavior against at least one alternative.","Promote it into production only after reviewing repository permissions, license, and maintenance signals."]},"agent_readable_metadata":{"version":"openagentskill-agent-metadata-v2","skill":{"slug":"faveosuite-faveo-helpdesk","name":"Faveo Helpdesk","description":"Faveo Open source ticketing system build on Laravel framework","category":"support-automation","url":"https://www.openagentskill.com/skills/faveosuite-faveo-helpdesk","repository":"https://github.com/faveosuite/faveo-helpdesk","github_repo":"faveosuite/faveo-helpdesk"},"suited_tasks":["Customer support workflows","general agent builders","teams that value GitHub adoption signals","Read user messages","Find relevant knowledge","Prepare clear next steps","Navigate pages","Click and type safely"],"suited_agents":["PHP","Support Automation","Codex","Claude Code","Cursor","OpenAgentSkill CLI","CLI"],"install":{"command":"npx skills add faveosuite/faveo-helpdesk","ready":true,"targets":[{"id":"openagentskill-cli","label":"CLI","kind":"command","value":"npx --yes https://github.com/Leon-Drq/openagentskill/releases/download/cli-v0.2.1/openagentskill-0.2.1.tgz install faveosuite-faveo-helpdesk"},{"id":"codex","label":"Codex","kind":"agent-prompt","value":"Install the \"Faveo Helpdesk\" agent skill from https://github.com/faveosuite/faveo-helpdesk. Read its SKILL.md or equivalent instructions first, install only the files needed for this workspace, and summarize any required setup before using it. Skill purpose: Faveo Open source ticketing system build on Laravel framework After the install attempt, report the result to https://www.openagentskill.com/api/agent/outcome with POST JSON {\"event_id\":\"install_<unique-id>\",\"skill_slug\":\"faveosuite-faveo-helpdesk\",\"task\":\"Install Faveo Helpdesk\",\"agent\":\"codex\",\"outcome\":\"success\",\"install_used\":true}. Replace event_id with a unique value and outcome with success or failed. Report success only after the skill is installed and a minimal verification passes."},{"id":"claude-code","label":"Claude Code","kind":"agent-prompt","value":"Add \"Faveo Helpdesk\" as a Claude Code skill from https://github.com/faveosuite/faveo-helpdesk. Inspect the skill instructions, place the reusable skill files in the appropriate local skills location for this project, and report the activation steps. Skill purpose: Faveo Open source ticketing system build on Laravel framework After the install attempt, report the result to https://www.openagentskill.com/api/agent/outcome with POST JSON {\"event_id\":\"install_<unique-id>\",\"skill_slug\":\"faveosuite-faveo-helpdesk\",\"task\":\"Install Faveo Helpdesk\",\"agent\":\"claude-code\",\"outcome\":\"success\",\"install_used\":true}. Replace event_id with a unique value and outcome with success or failed. Report success only after the skill is installed and a minimal verification passes."},{"id":"cursor","label":"Cursor","kind":"agent-prompt","value":"Turn \"Faveo Helpdesk\" from https://github.com/faveosuite/faveo-helpdesk into a reusable Cursor project rule or agent instruction. Preserve the core workflow, adapt paths to this repo, and keep the rule scoped to tasks where it is relevant. Skill purpose: Faveo Open source ticketing system build on Laravel framework After the install attempt, report the result to https://www.openagentskill.com/api/agent/outcome with POST JSON {\"event_id\":\"install_<unique-id>\",\"skill_slug\":\"faveosuite-faveo-helpdesk\",\"task\":\"Install Faveo Helpdesk\",\"agent\":\"cursor\",\"outcome\":\"success\",\"install_used\":true}. Replace event_id with a unique value and outcome with success or failed. Report success only after the skill is installed and a minimal verification passes."}],"handoff_url":"https://www.openagentskill.com/api/skills/faveosuite-faveo-helpdesk/install","manifest_url":"https://www.openagentskill.com/api/registry/manifest/faveosuite-faveo-helpdesk"},"trust":{"score":86,"label":"Production candidate","version":"trust-score-v4","install_policy":"agent_install_candidate","evidence":{"stars":"1.2K GitHub stars","repoActivity":"1.2K stars, 595 forks","lastPushed":"3mo since push","license":"OSL-3.0","repository":"https://github.com/faveosuite/faveo-helpdesk","install":"npx skills add faveosuite/faveo-helpdesk","installSafety":"standard package or runtime install path","permissionSurface":"no high-risk permission surface in public metadata","documentation":"Thin public metadata","agentOutcomes":"No agent outcome data yet"},"outcome_evidence":{"total":0,"successes":0,"failures":0,"not_relevant":0,"success_rate":null,"recent_success_rate":null,"recent_failure_rate":null,"install_attempts":0,"install_success_rate":null,"risk_blocked":0,"setup_required":0,"avg_output_quality":null,"production_outcomes":0,"last_outcome_at":null,"label":"No agent outcome data yet"},"auto_install":{"allowed":true,"sandbox_required":true,"reason":"Trust Score v4 allows sandbox-first agent installation after normal workspace review."},"best_for":["support-automation","customer-support","automation","helpdesk","helpdesk-ticketing","ticketing-system"],"known_risks":["Documentation summary is thin","README/SKILL.md completeness: Public metadata needs stronger README/SKILL.md context"]},"agent_proven":{"version":"agent-proven-v1","score":0,"tier":"unproven","label":"Needs first agent run","summary":"No agent outcome reports yet. Use Resolve, run one narrow sandbox task, then report the result.","metrics":{"totalOutcomes":0,"successfulOutcomes":0,"failedOutcomes":0,"installAttempts":0,"installSuccessRate":null,"successRate":null,"recentSuccessRate":null,"recentFailureRate":null,"riskBlocked":0,"setupRequired":0,"notRelevant":0,"avgOutputQuality":null,"avgTimeToUsefulMs":null,"productionOutcomes":0,"humanReviewRequired":0,"uniqueAgents":0,"lastOutcomeAt":null},"signals":[],"penalties":["No real agent outcome evidence yet"]},"audit":{"score":88,"risk_level":"safe_to_try","risk_label":"Safe to try","warnings":["Documentation summary is thin","README/SKILL.md completeness: Public metadata needs stronger README/SKILL.md context"]},"safety_gate":{"tier":"reviewed","label":"Reviewed","auto_install_policy":"review","auto_install_allowed":false,"human_review_required":true,"blocked":false,"recommended_action":"Review the audit page, then allow agent install in a sandboxed workflow."},"quality":{"score":90,"label":"Excellent"},"supply":{"track":"Coding and developer agents","scenario":"GitHub automation","maintenance":"3mo since push","risk":"Safe to try"},"alternative_skills":[],"do_not_use_when":["teams that need a vendor-supported SLA","high-compliance environments without internal security review","No OpenAgentSkill engagement data yet","Documentation summary is thin","README/SKILL.md completeness: Public metadata needs stronger README/SKILL.md context","Production credentials, payments, or irreversible account changes without explicit human review","Sensitive private data before reviewing repository code, license, and permission surface"],"agent_contract":{"task_input":"Use Faveo Helpdesk in an agent workflow","recommended_action":"Review the audit page, then allow agent install in a sandboxed workflow.","install_policy":"review","minimum_review_before_use":["Trust: 86/100 Production candidate","Audit: 88/100 Safe to try","Safety: 76/100 Review before install","Review repository, license, install command, and permission surface before production use."],"expected_agent_output":{"selected_skill":"faveosuite-faveo-helpdesk (Faveo Helpdesk)","install_command":"npx skills add faveosuite/faveo-helpdesk","risk_summary":"Safe to try; Reviewed; Review before production","verification_result":"Report the smallest successful task, files touched, warnings, and any missing setup."}},"outcome_feedback":{"endpoint":"https://www.openagentskill.com/api/agent/outcome","method":"POST","requires_resolve_event_id":true,"event_id_source":"Use install_receipt.outcome_feedback.event_id or feedback.event_id returned by /api/agent/resolve for the current task.","expected_outcomes":["success","failed","not_relevant","blocked_by_risk","setup_required"],"payload_template":{"event_id":"<install_receipt.outcome_feedback.event_id or feedback.event_id from /api/agent/resolve>","skill_slug":"faveosuite-faveo-helpdesk","task":"Use Faveo Helpdesk in an agent workflow","agent":"codex","outcome":"success","install_used":true,"risk_blocked":false,"setup_required":false,"task_success":true,"output_quality":4,"error_type":null,"human_review_required":false,"workspace":"sandbox","time_to_useful_ms":120000,"notes":"Report the smallest successful task, setup friction, files touched, and risk notes."}},"endpoints":{"web":"https://www.openagentskill.com/skills/faveosuite-faveo-helpdesk","api":"https://www.openagentskill.com/api/agent/skills/faveosuite-faveo-helpdesk","audit":"https://www.openagentskill.com/skills/faveosuite-faveo-helpdesk/audit","eval":"https://www.openagentskill.com/api/agent/evals?slug=faveosuite-faveo-helpdesk&task=Use%20Faveo%20Helpdesk%20in%20an%20agent%20workflow&max_risk=medium","resolve":"https://www.openagentskill.com/api/agent/resolve?task=Use%20Faveo%20Helpdesk%20in%20an%20agent%20workflow&agent=codex&max_risk=medium","receipt":"https://www.openagentskill.com/api/agent/receipt?task=Use%20Faveo%20Helpdesk%20in%20an%20agent%20workflow&agent=codex&max_risk=medium&format=text","install":"https://www.openagentskill.com/api/skills/faveosuite-faveo-helpdesk/install","manifest":"https://www.openagentskill.com/api/registry/manifest/faveosuite-faveo-helpdesk"}},"machine_metadata":{"version":"openagentskill-agent-metadata-v2","skill":{"slug":"faveosuite-faveo-helpdesk","name":"Faveo Helpdesk","description":"Faveo Open source ticketing system build on Laravel framework","category":"support-automation","url":"https://www.openagentskill.com/skills/faveosuite-faveo-helpdesk","repository":"https://github.com/faveosuite/faveo-helpdesk","github_repo":"faveosuite/faveo-helpdesk"},"suited_tasks":["Customer support workflows","general agent builders","teams that value GitHub adoption signals","Read user messages","Find relevant knowledge","Prepare clear next steps","Navigate pages","Click and type safely"],"suited_agents":["PHP","Support Automation","Codex","Claude Code","Cursor","OpenAgentSkill CLI","CLI"],"install":{"command":"npx skills add faveosuite/faveo-helpdesk","ready":true,"targets":[{"id":"openagentskill-cli","label":"CLI","kind":"command","value":"npx --yes https://github.com/Leon-Drq/openagentskill/releases/download/cli-v0.2.1/openagentskill-0.2.1.tgz install faveosuite-faveo-helpdesk"},{"id":"codex","label":"Codex","kind":"agent-prompt","value":"Install the \"Faveo Helpdesk\" agent skill from https://github.com/faveosuite/faveo-helpdesk. Read its SKILL.md or equivalent instructions first, install only the files needed for this workspace, and summarize any required setup before using it. Skill purpose: Faveo Open source ticketing system build on Laravel framework After the install attempt, report the result to https://www.openagentskill.com/api/agent/outcome with POST JSON {\"event_id\":\"install_<unique-id>\",\"skill_slug\":\"faveosuite-faveo-helpdesk\",\"task\":\"Install Faveo Helpdesk\",\"agent\":\"codex\",\"outcome\":\"success\",\"install_used\":true}. Replace event_id with a unique value and outcome with success or failed. Report success only after the skill is installed and a minimal verification passes."},{"id":"claude-code","label":"Claude Code","kind":"agent-prompt","value":"Add \"Faveo Helpdesk\" as a Claude Code skill from https://github.com/faveosuite/faveo-helpdesk. Inspect the skill instructions, place the reusable skill files in the appropriate local skills location for this project, and report the activation steps. Skill purpose: Faveo Open source ticketing system build on Laravel framework After the install attempt, report the result to https://www.openagentskill.com/api/agent/outcome with POST JSON {\"event_id\":\"install_<unique-id>\",\"skill_slug\":\"faveosuite-faveo-helpdesk\",\"task\":\"Install Faveo Helpdesk\",\"agent\":\"claude-code\",\"outcome\":\"success\",\"install_used\":true}. Replace event_id with a unique value and outcome with success or failed. Report success only after the skill is installed and a minimal verification passes."},{"id":"cursor","label":"Cursor","kind":"agent-prompt","value":"Turn \"Faveo Helpdesk\" from https://github.com/faveosuite/faveo-helpdesk into a reusable Cursor project rule or agent instruction. Preserve the core workflow, adapt paths to this repo, and keep the rule scoped to tasks where it is relevant. Skill purpose: Faveo Open source ticketing system build on Laravel framework After the install attempt, report the result to https://www.openagentskill.com/api/agent/outcome with POST JSON {\"event_id\":\"install_<unique-id>\",\"skill_slug\":\"faveosuite-faveo-helpdesk\",\"task\":\"Install Faveo Helpdesk\",\"agent\":\"cursor\",\"outcome\":\"success\",\"install_used\":true}. Replace event_id with a unique value and outcome with success or failed. Report success only after the skill is installed and a minimal verification passes."}],"handoff_url":"https://www.openagentskill.com/api/skills/faveosuite-faveo-helpdesk/install","manifest_url":"https://www.openagentskill.com/api/registry/manifest/faveosuite-faveo-helpdesk"},"trust":{"score":86,"label":"Production candidate","version":"trust-score-v4","install_policy":"agent_install_candidate","evidence":{"stars":"1.2K GitHub stars","repoActivity":"1.2K stars, 595 forks","lastPushed":"3mo since push","license":"OSL-3.0","repository":"https://github.com/faveosuite/faveo-helpdesk","install":"npx skills add faveosuite/faveo-helpdesk","installSafety":"standard package or runtime install path","permissionSurface":"no high-risk permission surface in public metadata","documentation":"Thin public metadata","agentOutcomes":"No agent outcome data yet"},"outcome_evidence":{"total":0,"successes":0,"failures":0,"not_relevant":0,"success_rate":null,"recent_success_rate":null,"recent_failure_rate":null,"install_attempts":0,"install_success_rate":null,"risk_blocked":0,"setup_required":0,"avg_output_quality":null,"production_outcomes":0,"last_outcome_at":null,"label":"No agent outcome data yet"},"auto_install":{"allowed":true,"sandbox_required":true,"reason":"Trust Score v4 allows sandbox-first agent installation after normal workspace review."},"best_for":["support-automation","customer-support","automation","helpdesk","helpdesk-ticketing","ticketing-system"],"known_risks":["Documentation summary is thin","README/SKILL.md completeness: Public metadata needs stronger README/SKILL.md context"]},"agent_proven":{"version":"agent-proven-v1","score":0,"tier":"unproven","label":"Needs first agent run","summary":"No agent outcome reports yet. Use Resolve, run one narrow sandbox task, then report the result.","metrics":{"totalOutcomes":0,"successfulOutcomes":0,"failedOutcomes":0,"installAttempts":0,"installSuccessRate":null,"successRate":null,"recentSuccessRate":null,"recentFailureRate":null,"riskBlocked":0,"setupRequired":0,"notRelevant":0,"avgOutputQuality":null,"avgTimeToUsefulMs":null,"productionOutcomes":0,"humanReviewRequired":0,"uniqueAgents":0,"lastOutcomeAt":null},"signals":[],"penalties":["No real agent outcome evidence yet"]},"audit":{"score":88,"risk_level":"safe_to_try","risk_label":"Safe to try","warnings":["Documentation summary is thin","README/SKILL.md completeness: Public metadata needs stronger README/SKILL.md context"]},"safety_gate":{"tier":"reviewed","label":"Reviewed","auto_install_policy":"review","auto_install_allowed":false,"human_review_required":true,"blocked":false,"recommended_action":"Review the audit page, then allow agent install in a sandboxed workflow."},"quality":{"score":90,"label":"Excellent"},"supply":{"track":"Coding and developer agents","scenario":"GitHub automation","maintenance":"3mo since push","risk":"Safe to try"},"alternative_skills":[],"do_not_use_when":["teams that need a vendor-supported SLA","high-compliance environments without internal security review","No OpenAgentSkill engagement data yet","Documentation summary is thin","README/SKILL.md completeness: Public metadata needs stronger README/SKILL.md context","Production credentials, payments, or irreversible account changes without explicit human review","Sensitive private data before reviewing repository code, license, and permission surface"],"agent_contract":{"task_input":"Use Faveo Helpdesk in an agent workflow","recommended_action":"Review the audit page, then allow agent install in a sandboxed workflow.","install_policy":"review","minimum_review_before_use":["Trust: 86/100 Production candidate","Audit: 88/100 Safe to try","Safety: 76/100 Review before install","Review repository, license, install command, and permission surface before production use."],"expected_agent_output":{"selected_skill":"faveosuite-faveo-helpdesk (Faveo Helpdesk)","install_command":"npx skills add faveosuite/faveo-helpdesk","risk_summary":"Safe to try; Reviewed; Review before production","verification_result":"Report the smallest successful task, files touched, warnings, and any missing setup."}},"outcome_feedback":{"endpoint":"https://www.openagentskill.com/api/agent/outcome","method":"POST","requires_resolve_event_id":true,"event_id_source":"Use install_receipt.outcome_feedback.event_id or feedback.event_id returned by /api/agent/resolve for the current task.","expected_outcomes":["success","failed","not_relevant","blocked_by_risk","setup_required"],"payload_template":{"event_id":"<install_receipt.outcome_feedback.event_id or feedback.event_id from /api/agent/resolve>","skill_slug":"faveosuite-faveo-helpdesk","task":"Use Faveo Helpdesk in an agent workflow","agent":"codex","outcome":"success","install_used":true,"risk_blocked":false,"setup_required":false,"task_success":true,"output_quality":4,"error_type":null,"human_review_required":false,"workspace":"sandbox","time_to_useful_ms":120000,"notes":"Report the smallest successful task, setup friction, files touched, and risk notes."}},"endpoints":{"web":"https://www.openagentskill.com/skills/faveosuite-faveo-helpdesk","api":"https://www.openagentskill.com/api/agent/skills/faveosuite-faveo-helpdesk","audit":"https://www.openagentskill.com/skills/faveosuite-faveo-helpdesk/audit","eval":"https://www.openagentskill.com/api/agent/evals?slug=faveosuite-faveo-helpdesk&task=Use%20Faveo%20Helpdesk%20in%20an%20agent%20workflow&max_risk=medium","resolve":"https://www.openagentskill.com/api/agent/resolve?task=Use%20Faveo%20Helpdesk%20in%20an%20agent%20workflow&agent=codex&max_risk=medium","receipt":"https://www.openagentskill.com/api/agent/receipt?task=Use%20Faveo%20Helpdesk%20in%20an%20agent%20workflow&agent=codex&max_risk=medium&format=text","install":"https://www.openagentskill.com/api/skills/faveosuite-faveo-helpdesk/install","manifest":"https://www.openagentskill.com/api/registry/manifest/faveosuite-faveo-helpdesk"}},"platforms":["PHP","Support Automation"],"use_cases":[{"slug":"customer-support","title":"Customer support","url":"https://www.openagentskill.com/use-cases/customer-support"},{"slug":"browser-automation","title":"Browser automation","url":"https://www.openagentskill.com/use-cases/browser-automation"},{"slug":"github-automation","title":"GitHub automation","url":"https://www.openagentskill.com/use-cases/github-automation"},{"slug":"coding-agents","title":"Coding agents","url":"https://www.openagentskill.com/use-cases/coding-agents"}],"install":"npx skills add faveosuite/faveo-helpdesk","install_targets":[{"id":"openagentskill-cli","label":"CLI","title":"OpenAgentSkill CLI","kind":"command","value":"npx --yes https://github.com/Leon-Drq/openagentskill/releases/download/cli-v0.2.1/openagentskill-0.2.1.tgz install faveosuite-faveo-helpdesk","description":"Resolve policy, run the source installer safely, and report a verified install receipt.","copyLabel":"Copy command"},{"id":"codex","label":"Codex","title":"Codex install prompt","kind":"agent-prompt","value":"Install the \"Faveo Helpdesk\" agent skill from https://github.com/faveosuite/faveo-helpdesk. Read its SKILL.md or equivalent instructions first, install only the files needed for this workspace, and summarize any required setup before using it. Skill purpose: Faveo Open source ticketing system build on Laravel framework After the install attempt, report the result to https://www.openagentskill.com/api/agent/outcome with POST JSON {\"event_id\":\"install_<unique-id>\",\"skill_slug\":\"faveosuite-faveo-helpdesk\",\"task\":\"Install Faveo Helpdesk\",\"agent\":\"codex\",\"outcome\":\"success\",\"install_used\":true}. Replace event_id with a unique value and outcome with success or failed. Report success only after the skill is installed and a minimal verification passes.","description":"Give Codex a repo-aware install prompt when the skill is not available through a local CLI.","copyLabel":"Copy prompt"},{"id":"claude-code","label":"Claude Code","title":"Claude Code skill prompt","kind":"agent-prompt","value":"Add \"Faveo Helpdesk\" as a Claude Code skill from https://github.com/faveosuite/faveo-helpdesk. Inspect the skill instructions, place the reusable skill files in the appropriate local skills location for this project, and report the activation steps. Skill purpose: Faveo Open source ticketing system build on Laravel framework After the install attempt, report the result to https://www.openagentskill.com/api/agent/outcome with POST JSON {\"event_id\":\"install_<unique-id>\",\"skill_slug\":\"faveosuite-faveo-helpdesk\",\"task\":\"Install Faveo Helpdesk\",\"agent\":\"claude-code\",\"outcome\":\"success\",\"install_used\":true}. Replace event_id with a unique value and outcome with success or failed. Report success only after the skill is installed and a minimal verification passes.","description":"Use this prompt to ask Claude Code to add the skill and explain the local activation steps.","copyLabel":"Copy prompt"},{"id":"cursor","label":"Cursor","title":"Cursor rule prompt","kind":"agent-prompt","value":"Turn \"Faveo Helpdesk\" from https://github.com/faveosuite/faveo-helpdesk into a reusable Cursor project rule or agent instruction. Preserve the core workflow, adapt paths to this repo, and keep the rule scoped to tasks where it is relevant. Skill purpose: Faveo Open source ticketing system build on Laravel framework After the install attempt, report the result to https://www.openagentskill.com/api/agent/outcome with POST JSON {\"event_id\":\"install_<unique-id>\",\"skill_slug\":\"faveosuite-faveo-helpdesk\",\"task\":\"Install Faveo Helpdesk\",\"agent\":\"cursor\",\"outcome\":\"success\",\"install_used\":true}. Replace event_id with a unique value and outcome with success or failed. Report success only after the skill is installed and a minimal verification passes.","description":"Use this when installing as Cursor project rules or reusable agent instructions.","copyLabel":"Copy prompt"}],"repository":"https://github.com/faveosuite/faveo-helpdesk","github_repo":"faveosuite/faveo-helpdesk","version":"1.0.0","license":"OSL-3.0","updated_at":"2026-08-18T17:22:21.819119+00:00","canonical_key":"faveosuite/faveo-helpdesk","recommendation_reasons":["Matches task terms: helpdesk, laravel","Useful GitHub adoption: 1,238 stars","Install handoff is available","Repository freshness signal is available","Registry match score 41"],"urls":{"web":"https://www.openagentskill.com/skills/faveosuite-faveo-helpdesk","api":"https://www.openagentskill.com/api/agent/skills/faveosuite-faveo-helpdesk","install_api":"https://www.openagentskill.com/api/skills/faveosuite-faveo-helpdesk/install","audit":"https://www.openagentskill.com/skills/faveosuite-faveo-helpdesk/audit","repository":"https://github.com/faveosuite/faveo-helpdesk"}},{"rank":6,"match_type":"related","match_score":40,"raw_match_score":435.5,"semantic_relevance":52,"slug":"ritesh-1918-helpdesk-ai","name":"HELPDESK.AI","description":"A full-stack AI helpdesk platform that uses machine learning, NLP, and OCR to automatically analyze support requests, detect similar incidents, and help teams resolve technical issues faster.","tagline":"A full-stack AI helpdesk platform that uses machine learning, NLP, and OCR to automatically analyze support requests, detect similar incidents, and help teams resolve technical issues faster.","category":"support-automation","tags":["helpdesk","support","automation","customer-support","ai","fastapi","girlscript-summer-of-code","gssoc","gssoc26","helpdesk-ticketing"],"author":{"name":"ritesh-1918","verified":false,"url":"https://github.com/ritesh-1918"},"attribution":{"status":"community_indexed","statusLabel":"Community indexed","shortLabel":"COMMUNITY INDEXED","sourceLabel":"GitHub star discovery","sourceDetail":"ritesh-1918/HELPDESK.AI","creatorName":"ritesh-1918","creatorUrl":"https://github.com/ritesh-1918","sourceUrl":"https://github.com/ritesh-1918/HELPDESK.AI","indexedBy":"OpenAgentSkill community index","claimUrl":"https://www.openagentskill.com/skills/ritesh-1918-helpdesk-ai#claim-this-skill","claimCta":"Claim this skill","trustNote":"This listing was indexed from public sources and is not marked official until a maintainer claim is approved.","publicNote":"Attribution links to the public repository or creator profile. Creators can claim the listing to update ownership signals."},"stats":{"stars":157,"forks":265,"verified_installs":0,"install_attempts":0,"successful_runs":0,"total_outcomes":0,"downloads":0,"rating":0,"review_count":0,"quality_score":46.09},"quality":{"score":67,"tier":"promising","label":"Promising","summary":"Useful candidate, but compare it with alternatives before adopting.","signals":[{"label":"GitHub stars","value":"157","tone":"neutral"},{"label":"Freshness","value":"2mo ago","tone":"positive"},{"label":"Install ready","value":"Yes","tone":"positive"},{"label":"License","value":"MIT","tone":"neutral"}],"warnings":[]},"trust":{"version":"trust-score-v4","score":79,"tier":"strong","label":"Strong shortlist","summary":"Good trust signals with a few areas worth checking before rollout.","recommendedAction":"Test in a sandbox workflow and compare its install path with close alternatives.","dimensions":[{"id":"github_adoption","label":"GitHub adoption","score":62,"weight":0.13,"status":"info","detail":"157 GitHub stars"},{"id":"repo_activity","label":"Stars/forks activity","score":68,"weight":0.08,"status":"info","detail":"157 stars, 265 forks; issue activity unavailable in current metadata"},{"id":"maintenance","label":"Recent maintenance","score":88,"weight":0.14,"status":"pass","detail":"2mo since push"},{"id":"license","label":"License clarity","score":86,"weight":0.09,"status":"pass","detail":"MIT"},{"id":"documentation","label":"README/SKILL.md completeness","score":66,"weight":0.14,"status":"info","detail":"Public metadata needs stronger README/SKILL.md context"},{"id":"dependency_risk","label":"Dependency/runtime risk","score":90,"weight":0.12,"status":"pass","detail":"no major dependency risk hints in public metadata"},{"id":"installability","label":"Install availability","score":92,"weight":0.1,"status":"pass","detail":"npx skills add ritesh-1918/HELPDESK.AI"},{"id":"install_safety","label":"Install command safety","score":92,"weight":0.1,"status":"pass","detail":"standard package or runtime install path"},{"id":"permission_surface","label":"Permission surface","score":100,"weight":0.07,"status":"pass","detail":"no high-risk permission surface in public metadata"},{"id":"repository","label":"Repository evidence","score":86,"weight":0.04,"status":"pass","detail":"https://github.com/ritesh-1918/HELPDESK.AI"},{"id":"review_status","label":"Review status","score":88,"weight":0.05,"status":"pass","detail":"AI review data available"},{"id":"agent_outcomes","label":"Agent Proven outcomes","score":54,"weight":0.13,"status":"info","detail":"No agent outcome data yet"}],"checks":[{"status":"info","label":"GitHub adoption","detail":"157 GitHub stars"},{"status":"info","label":"Stars/forks activity","detail":"157 stars, 265 forks; issue activity unavailable in current metadata"},{"status":"pass","label":"Recent maintenance","detail":"2mo since push"},{"status":"pass","label":"License clarity","detail":"MIT"},{"status":"info","label":"README/SKILL.md completeness","detail":"Public metadata needs stronger README/SKILL.md context"},{"status":"pass","label":"Dependency/runtime risk","detail":"no major dependency risk hints in public metadata"},{"status":"pass","label":"Install availability","detail":"npx skills add ritesh-1918/HELPDESK.AI"},{"status":"pass","label":"Install command safety","detail":"standard package or runtime install path"},{"status":"pass","label":"Permission surface","detail":"no high-risk permission surface in public metadata"},{"status":"pass","label":"Repository evidence","detail":"https://github.com/ritesh-1918/HELPDESK.AI"},{"status":"pass","label":"Review status","detail":"AI review data available"},{"status":"info","label":"Agent Proven outcomes","detail":"No agent outcome data yet"},{"status":"warn","label":"Ownership","detail":"No approved owner claim yet"},{"status":"info","label":"OpenAgentSkill usage","detail":"No local usage activity yet"},{"status":"info","label":"Agent outcomes","detail":"No agent outcome data yet"}],"strengths":["AI review approved","Install path is available","Repository evidence is available","Recently maintained repository","Install command has no obvious high-risk pattern"],"warnings":["Quality score needs review","Documentation summary is thin"],"evidence":{"stars":"157 GitHub stars","repoActivity":"157 stars, 265 forks","lastPushed":"2mo since push","license":"MIT","repository":"https://github.com/ritesh-1918/HELPDESK.AI","install":"npx skills add ritesh-1918/HELPDESK.AI","installSafety":"standard package or runtime install path","permissionSurface":"no high-risk permission surface in public metadata","documentation":"Usable metadata, review docs","agentOutcomes":"No agent outcome data yet"},"installReadiness":{"ready":true,"command":"npx skills add ritesh-1918/HELPDESK.AI","policy":"human_review_before_install","label":"Human review before install","notes":["Install path is 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installation."},"bestFor":["support-automation","helpdesk","support","automation","customer-support","ai"],"doNotUseFor":["Production credentials, payments, or irreversible account changes without explicit human review","Sensitive private data before reviewing repository code, license, and permission surface","Automatic installation in a production workspace"],"knownRisks":["Quality score needs review","Documentation summary is thin"]},"safety":{"score":68,"level":"review_before_install","label":"Review before install","safety_tier":{"tier":"reviewed","label":"Reviewed with permission notes","badge":"REVIEWED","summary":"Usable candidate, but the agent should surface permission and audit notes before installation.","recommended_action":"Require human approval before installing into a real workspace.","auto_install_policy":"review","reasons":["Quality score needs review","68/100 agent safety score"]},"auto_install_allowed":false,"human_review_required":true,"blocked":false,"audit_risk":"needs_review","permission_hints":[{"id":"network","label":"Network access","reason":"Skill likely fetches remote pages, APIs, repositories, or external services.","severity":"medium"}],"policy_warnings":["Quality score needs review"],"constraints_applied":{"max_risk":"medium","needs_install_command":true,"min_stars":0}},"safety_gate":{"tier":"reviewed","label":"Reviewed with permission notes","badge":"REVIEWED","auto_install_policy":"review","auto_install_allowed":false,"human_review_required":true,"blocked":false,"recommended_action":"Require human approval before installing into a real workspace.","reasons":["Quality score needs review","68/100 agent safety score"]},"supply_profile":{"track":{"slug":"coding","label":"Coding and developer agents","shortLabel":"Coding","description":"Code review, repo analysis, testing, CI, GitHub, DevOps, and developer workflow skills."},"scenario":{"label":"GitHub automation","description":"I need my agent to triage GitHub issues, review pull requests, and summarize repository changes.","useCases":[{"slug":"customer-support","title":"Customer support"},{"slug":"browser-automation","title":"Browser automation"},{"slug":"github-automation","title":"GitHub automation"}]},"applicableAgents":["CLI","Codex","Claude Code","Cursor","JavaScript"],"install":{"ready":true,"command":"npx skills add ritesh-1918/HELPDESK.AI","primaryTarget":"CLI","targetCount":4},"githubQuality":{"stars":157,"starsLabel":"157","forks":265,"license":"MIT","qualityScore":67,"trustScore":79,"auditScore":80},"maintenance":{"status":"active","label":"2mo since push","daysSincePush":74,"lastPushedAt":"2026-06-09T20:09:18+00:00"},"risk":{"level":"needs_review","label":"Needs review","requiresReview":true,"notes":["Quality score needs review","Documentation summary is thin","Needs review"]},"coverageTags":["Coding","GitHub automation","support-automation","helpdesk","support","automation","customer-support","ai"]},"audit":{"audit_score":80,"risk_level":"needs_review","risk_label":"Needs review","warnings":["Quality score needs review","Documentation summary is thin"]},"decision":{"readiness_score":66,"readiness_label":"Prototype first","headline":"Fallback candidate for Customer support","role":"Fallback candidate","primary_fit":"Customer support","best_for":["Customer support workflows","general agent builders","builders willing to evaluate younger projects"],"risks":["No OpenAgentSkill engagement data yet"],"next_steps":["Install it in a sandbox agent and run one Customer support task end to end.","Compare output quality, latency, and failure behavior against at least one alternative.","Promote it into production only after reviewing repository permissions, license, and maintenance signals."]},"agent_readable_metadata":{"version":"openagentskill-agent-metadata-v2","skill":{"slug":"ritesh-1918-helpdesk-ai","name":"HELPDESK.AI","description":"A full-stack AI helpdesk platform that uses machine learning, NLP, and OCR to automatically analyze support requests, detect similar incidents, and help teams resolve technical issues faster.","category":"support-automation","url":"https://www.openagentskill.com/skills/ritesh-1918-helpdesk-ai","repository":"https://github.com/ritesh-1918/HELPDESK.AI","github_repo":"ritesh-1918/HELPDESK.AI"},"suited_tasks":["Customer support workflows","general agent builders","builders willing to evaluate younger projects","Read user messages","Find relevant knowledge","Prepare clear next steps","Navigate pages","Click and type safely"],"suited_agents":["JavaScript","Helpdesk","Codex","Claude Code","Cursor","OpenAgentSkill CLI","CLI"],"install":{"command":"npx skills add ritesh-1918/HELPDESK.AI","ready":true,"targets":[{"id":"openagentskill-cli","label":"CLI","kind":"command","value":"npx --yes https://github.com/Leon-Drq/openagentskill/releases/download/cli-v0.2.1/openagentskill-0.2.1.tgz install ritesh-1918-helpdesk-ai"},{"id":"codex","label":"Codex","kind":"agent-prompt","value":"Install the \"HELPDESK.AI\" agent skill from https://github.com/ritesh-1918/HELPDESK.AI. Read its SKILL.md or equivalent instructions first, install only the files needed for this workspace, and summarize any required setup before using it. Skill purpose: A full-stack AI helpdesk platform that uses machine learning, NLP, and OCR to automatically analyze support requests, detect similar incidents, and help teams resolve technical issues faster. After the install attempt, report the result to https://www.openagentskill.com/api/agent/outcome with POST JSON {\"event_id\":\"install_<unique-id>\",\"skill_slug\":\"ritesh-1918-helpdesk-ai\",\"task\":\"Install HELPDESK.AI\",\"agent\":\"codex\",\"outcome\":\"success\",\"install_used\":true}. Replace event_id with a unique value and outcome with success or failed. Report success only after the skill is installed and a minimal verification passes."},{"id":"claude-code","label":"Claude Code","kind":"agent-prompt","value":"Add \"HELPDESK.AI\" as a Claude Code skill from https://github.com/ritesh-1918/HELPDESK.AI. Inspect the skill instructions, place the reusable skill files in the appropriate local skills location for this project, and report the activation steps. Skill purpose: A full-stack AI helpdesk platform that uses machine learning, NLP, and OCR to automatically analyze support requests, detect similar incidents, and help teams resolve technical issues faster. After the install attempt, report the result to https://www.openagentskill.com/api/agent/outcome with POST JSON {\"event_id\":\"install_<unique-id>\",\"skill_slug\":\"ritesh-1918-helpdesk-ai\",\"task\":\"Install HELPDESK.AI\",\"agent\":\"claude-code\",\"outcome\":\"success\",\"install_used\":true}. Replace event_id with a unique value and outcome with success or failed. Report success only after the skill is installed and a minimal verification passes."},{"id":"cursor","label":"Cursor","kind":"agent-prompt","value":"Turn \"HELPDESK.AI\" from https://github.com/ritesh-1918/HELPDESK.AI into a reusable Cursor project rule or agent instruction. Preserve the core workflow, adapt paths to this repo, and keep the rule scoped to tasks where it is relevant. Skill purpose: A full-stack AI helpdesk platform that uses machine learning, NLP, and OCR to automatically analyze support requests, detect similar incidents, and help teams resolve technical issues faster. After the install attempt, report the result to https://www.openagentskill.com/api/agent/outcome with POST JSON {\"event_id\":\"install_<unique-id>\",\"skill_slug\":\"ritesh-1918-helpdesk-ai\",\"task\":\"Install HELPDESK.AI\",\"agent\":\"cursor\",\"outcome\":\"success\",\"install_used\":true}. Replace event_id with a unique value and outcome with success or failed. Report success only after the skill is installed and a minimal verification passes."}],"handoff_url":"https://www.openagentskill.com/api/skills/ritesh-1918-helpdesk-ai/install","manifest_url":"https://www.openagentskill.com/api/registry/manifest/ritesh-1918-helpdesk-ai"},"trust":{"score":79,"label":"Strong shortlist","version":"trust-score-v4","install_policy":"human_review_before_install","evidence":{"stars":"157 GitHub stars","repoActivity":"157 stars, 265 forks","lastPushed":"2mo since push","license":"MIT","repository":"https://github.com/ritesh-1918/HELPDESK.AI","install":"npx skills add ritesh-1918/HELPDESK.AI","installSafety":"standard package or runtime install path","permissionSurface":"no high-risk permission surface in public metadata","documentation":"Usable metadata, review docs","agentOutcomes":"No agent outcome data yet"},"outcome_evidence":{"total":0,"successes":0,"failures":0,"not_relevant":0,"success_rate":null,"recent_success_rate":null,"recent_failure_rate":null,"install_attempts":0,"install_success_rate":null,"risk_blocked":0,"setup_required":0,"avg_output_quality":null,"production_outcomes":0,"last_outcome_at":null,"label":"No agent outcome data yet"},"auto_install":{"allowed":false,"sandbox_required":true,"reason":"Human review or sandbox validation is required before automatic installation."},"best_for":["support-automation","helpdesk","support","automation","customer-support","ai"],"known_risks":["Quality score needs review","Documentation summary is thin"]},"agent_proven":{"version":"agent-proven-v1","score":0,"tier":"unproven","label":"Needs first agent run","summary":"No agent outcome reports yet. Use Resolve, run one narrow sandbox task, then report the result.","metrics":{"totalOutcomes":0,"successfulOutcomes":0,"failedOutcomes":0,"installAttempts":0,"installSuccessRate":null,"successRate":null,"recentSuccessRate":null,"recentFailureRate":null,"riskBlocked":0,"setupRequired":0,"notRelevant":0,"avgOutputQuality":null,"avgTimeToUsefulMs":null,"productionOutcomes":0,"humanReviewRequired":0,"uniqueAgents":0,"lastOutcomeAt":null},"signals":[],"penalties":["No real agent outcome evidence yet"]},"audit":{"score":80,"risk_level":"needs_review","risk_label":"Needs review","warnings":["Quality score needs review","Documentation summary is thin"]},"safety_gate":{"tier":"reviewed","label":"Reviewed with permission notes","auto_install_policy":"review","auto_install_allowed":false,"human_review_required":true,"blocked":false,"recommended_action":"Require human approval before installing into a real workspace."},"quality":{"score":67,"label":"Promising"},"supply":{"track":"Coding and developer agents","scenario":"GitHub automation","maintenance":"2mo since push","risk":"Needs review"},"alternative_skills":[],"do_not_use_when":["teams that need a vendor-supported SLA","high-compliance environments without internal security review","No OpenAgentSkill engagement data yet","Quality score needs review","Documentation summary is thin","Production credentials, payments, or irreversible account changes without explicit human review","Sensitive private data before reviewing repository code, license, and permission surface","Automatic installation in a production workspace"],"agent_contract":{"task_input":"Use HELPDESK.AI in an agent workflow","recommended_action":"Require human approval before installing into a real workspace.","install_policy":"review","minimum_review_before_use":["Trust: 79/100 Strong shortlist","Audit: 80/100 Needs review","Safety: 68/100 Review before install","Review repository, license, install command, and permission surface before production use."],"expected_agent_output":{"selected_skill":"ritesh-1918-helpdesk-ai (HELPDESK.AI)","install_command":"npx skills add ritesh-1918/HELPDESK.AI","risk_summary":"Needs review; Reviewed with permission notes; Review before production","verification_result":"Report the smallest successful task, files touched, warnings, and any missing setup."}},"outcome_feedback":{"endpoint":"https://www.openagentskill.com/api/agent/outcome","method":"POST","requires_resolve_event_id":true,"event_id_source":"Use install_receipt.outcome_feedback.event_id or feedback.event_id returned by /api/agent/resolve for the current task.","expected_outcomes":["success","failed","not_relevant","blocked_by_risk","setup_required"],"payload_template":{"event_id":"<install_receipt.outcome_feedback.event_id or feedback.event_id from /api/agent/resolve>","skill_slug":"ritesh-1918-helpdesk-ai","task":"Use HELPDESK.AI in an agent workflow","agent":"codex","outcome":"success","install_used":true,"risk_blocked":false,"setup_required":false,"task_success":true,"output_quality":4,"error_type":null,"human_review_required":false,"workspace":"sandbox","time_to_useful_ms":120000,"notes":"Report the smallest successful task, setup friction, files touched, and risk notes."}},"endpoints":{"web":"https://www.openagentskill.com/skills/ritesh-1918-helpdesk-ai","api":"https://www.openagentskill.com/api/agent/skills/ritesh-1918-helpdesk-ai","audit":"https://www.openagentskill.com/skills/ritesh-1918-helpdesk-ai/audit","eval":"https://www.openagentskill.com/api/agent/evals?slug=ritesh-1918-helpdesk-ai&task=Use%20HELPDESK.AI%20in%20an%20agent%20workflow&max_risk=medium","resolve":"https://www.openagentskill.com/api/agent/resolve?task=Use%20HELPDESK.AI%20in%20an%20agent%20workflow&agent=codex&max_risk=medium","receipt":"https://www.openagentskill.com/api/agent/receipt?task=Use%20HELPDESK.AI%20in%20an%20agent%20workflow&agent=codex&max_risk=medium&format=text","install":"https://www.openagentskill.com/api/skills/ritesh-1918-helpdesk-ai/install","manifest":"https://www.openagentskill.com/api/registry/manifest/ritesh-1918-helpdesk-ai"}},"machine_metadata":{"version":"openagentskill-agent-metadata-v2","skill":{"slug":"ritesh-1918-helpdesk-ai","name":"HELPDESK.AI","description":"A full-stack AI helpdesk platform that uses machine learning, NLP, and OCR to automatically analyze support requests, detect similar incidents, and help teams resolve technical issues faster.","category":"support-automation","url":"https://www.openagentskill.com/skills/ritesh-1918-helpdesk-ai","repository":"https://github.com/ritesh-1918/HELPDESK.AI","github_repo":"ritesh-1918/HELPDESK.AI"},"suited_tasks":["Customer support workflows","general agent builders","builders willing to evaluate younger projects","Read user messages","Find relevant knowledge","Prepare clear next steps","Navigate pages","Click and type safely"],"suited_agents":["JavaScript","Helpdesk","Codex","Claude Code","Cursor","OpenAgentSkill CLI","CLI"],"install":{"command":"npx skills add ritesh-1918/HELPDESK.AI","ready":true,"targets":[{"id":"openagentskill-cli","label":"CLI","kind":"command","value":"npx --yes https://github.com/Leon-Drq/openagentskill/releases/download/cli-v0.2.1/openagentskill-0.2.1.tgz install ritesh-1918-helpdesk-ai"},{"id":"codex","label":"Codex","kind":"agent-prompt","value":"Install the \"HELPDESK.AI\" agent skill from https://github.com/ritesh-1918/HELPDESK.AI. Read its SKILL.md or equivalent instructions first, install only the files needed for this workspace, and summarize any required setup before using it. Skill purpose: A full-stack AI helpdesk platform that uses machine learning, NLP, and OCR to automatically analyze support requests, detect similar incidents, and help teams resolve technical issues faster. After the install attempt, report the result to https://www.openagentskill.com/api/agent/outcome with POST JSON {\"event_id\":\"install_<unique-id>\",\"skill_slug\":\"ritesh-1918-helpdesk-ai\",\"task\":\"Install HELPDESK.AI\",\"agent\":\"codex\",\"outcome\":\"success\",\"install_used\":true}. Replace event_id with a unique value and outcome with success or failed. Report success only after the skill is installed and a minimal verification passes."},{"id":"claude-code","label":"Claude Code","kind":"agent-prompt","value":"Add \"HELPDESK.AI\" as a Claude Code skill from https://github.com/ritesh-1918/HELPDESK.AI. Inspect the skill instructions, place the reusable skill files in the appropriate local skills location for this project, and report the activation steps. Skill purpose: A full-stack AI helpdesk platform that uses machine learning, NLP, and OCR to automatically analyze support requests, detect similar incidents, and help teams resolve technical issues faster. After the install attempt, report the result to https://www.openagentskill.com/api/agent/outcome with POST JSON {\"event_id\":\"install_<unique-id>\",\"skill_slug\":\"ritesh-1918-helpdesk-ai\",\"task\":\"Install HELPDESK.AI\",\"agent\":\"claude-code\",\"outcome\":\"success\",\"install_used\":true}. Replace event_id with a unique value and outcome with success or failed. Report success only after the skill is installed and a minimal verification passes."},{"id":"cursor","label":"Cursor","kind":"agent-prompt","value":"Turn \"HELPDESK.AI\" from https://github.com/ritesh-1918/HELPDESK.AI into a reusable Cursor project rule or agent instruction. Preserve the core workflow, adapt paths to this repo, and keep the rule scoped to tasks where it is relevant. Skill purpose: A full-stack AI helpdesk platform that uses machine learning, NLP, and OCR to automatically analyze support requests, detect similar incidents, and help teams resolve technical issues faster. After the install attempt, report the result to https://www.openagentskill.com/api/agent/outcome with POST JSON {\"event_id\":\"install_<unique-id>\",\"skill_slug\":\"ritesh-1918-helpdesk-ai\",\"task\":\"Install HELPDESK.AI\",\"agent\":\"cursor\",\"outcome\":\"success\",\"install_used\":true}. Replace event_id with a unique value and outcome with success or failed. Report success only after the skill is installed and a minimal verification passes."}],"handoff_url":"https://www.openagentskill.com/api/skills/ritesh-1918-helpdesk-ai/install","manifest_url":"https://www.openagentskill.com/api/registry/manifest/ritesh-1918-helpdesk-ai"},"trust":{"score":79,"label":"Strong shortlist","version":"trust-score-v4","install_policy":"human_review_before_install","evidence":{"stars":"157 GitHub stars","repoActivity":"157 stars, 265 forks","lastPushed":"2mo since push","license":"MIT","repository":"https://github.com/ritesh-1918/HELPDESK.AI","install":"npx skills add ritesh-1918/HELPDESK.AI","installSafety":"standard package or runtime install path","permissionSurface":"no high-risk permission surface in public metadata","documentation":"Usable metadata, review docs","agentOutcomes":"No agent outcome data yet"},"outcome_evidence":{"total":0,"successes":0,"failures":0,"not_relevant":0,"success_rate":null,"recent_success_rate":null,"recent_failure_rate":null,"install_attempts":0,"install_success_rate":null,"risk_blocked":0,"setup_required":0,"avg_output_quality":null,"production_outcomes":0,"last_outcome_at":null,"label":"No agent outcome data yet"},"auto_install":{"allowed":false,"sandbox_required":true,"reason":"Human review or sandbox validation is required before automatic installation."},"best_for":["support-automation","helpdesk","support","automation","customer-support","ai"],"known_risks":["Quality score needs review","Documentation summary is thin"]},"agent_proven":{"version":"agent-proven-v1","score":0,"tier":"unproven","label":"Needs first agent run","summary":"No agent outcome reports yet. Use Resolve, run one narrow sandbox task, then report the result.","metrics":{"totalOutcomes":0,"successfulOutcomes":0,"failedOutcomes":0,"installAttempts":0,"installSuccessRate":null,"successRate":null,"recentSuccessRate":null,"recentFailureRate":null,"riskBlocked":0,"setupRequired":0,"notRelevant":0,"avgOutputQuality":null,"avgTimeToUsefulMs":null,"productionOutcomes":0,"humanReviewRequired":0,"uniqueAgents":0,"lastOutcomeAt":null},"signals":[],"penalties":["No real agent outcome evidence yet"]},"audit":{"score":80,"risk_level":"needs_review","risk_label":"Needs review","warnings":["Quality score needs review","Documentation summary is thin"]},"safety_gate":{"tier":"reviewed","label":"Reviewed with permission notes","auto_install_policy":"review","auto_install_allowed":false,"human_review_required":true,"blocked":false,"recommended_action":"Require human approval before installing into a real workspace."},"quality":{"score":67,"label":"Promising"},"supply":{"track":"Coding and developer agents","scenario":"GitHub automation","maintenance":"2mo since push","risk":"Needs review"},"alternative_skills":[],"do_not_use_when":["teams that need a vendor-supported SLA","high-compliance environments without internal security review","No OpenAgentSkill engagement data yet","Quality score needs review","Documentation summary is thin","Production credentials, payments, or irreversible account changes without explicit human review","Sensitive private data before reviewing repository code, license, and permission surface","Automatic installation in a production workspace"],"agent_contract":{"task_input":"Use HELPDESK.AI in an agent workflow","recommended_action":"Require human approval before installing into a real workspace.","install_policy":"review","minimum_review_before_use":["Trust: 79/100 Strong shortlist","Audit: 80/100 Needs review","Safety: 68/100 Review before install","Review repository, license, install command, and permission surface before production use."],"expected_agent_output":{"selected_skill":"ritesh-1918-helpdesk-ai (HELPDESK.AI)","install_command":"npx skills add ritesh-1918/HELPDESK.AI","risk_summary":"Needs review; Reviewed with permission notes; Review before production","verification_result":"Report the smallest successful task, files touched, warnings, and any missing setup."}},"outcome_feedback":{"endpoint":"https://www.openagentskill.com/api/agent/outcome","method":"POST","requires_resolve_event_id":true,"event_id_source":"Use install_receipt.outcome_feedback.event_id or feedback.event_id returned by /api/agent/resolve for the current task.","expected_outcomes":["success","failed","not_relevant","blocked_by_risk","setup_required"],"payload_template":{"event_id":"<install_receipt.outcome_feedback.event_id or feedback.event_id from /api/agent/resolve>","skill_slug":"ritesh-1918-helpdesk-ai","task":"Use HELPDESK.AI in an agent workflow","agent":"codex","outcome":"success","install_used":true,"risk_blocked":false,"setup_required":false,"task_success":true,"output_quality":4,"error_type":null,"human_review_required":false,"workspace":"sandbox","time_to_useful_ms":120000,"notes":"Report the smallest successful task, setup friction, files touched, and risk notes."}},"endpoints":{"web":"https://www.openagentskill.com/skills/ritesh-1918-helpdesk-ai","api":"https://www.openagentskill.com/api/agent/skills/ritesh-1918-helpdesk-ai","audit":"https://www.openagentskill.com/skills/ritesh-1918-helpdesk-ai/audit","eval":"https://www.openagentskill.com/api/agent/evals?slug=ritesh-1918-helpdesk-ai&task=Use%20HELPDESK.AI%20in%20an%20agent%20workflow&max_risk=medium","resolve":"https://www.openagentskill.com/api/agent/resolve?task=Use%20HELPDESK.AI%20in%20an%20agent%20workflow&agent=codex&max_risk=medium","receipt":"https://www.openagentskill.com/api/agent/receipt?task=Use%20HELPDESK.AI%20in%20an%20agent%20workflow&agent=codex&max_risk=medium&format=text","install":"https://www.openagentskill.com/api/skills/ritesh-1918-helpdesk-ai/install","manifest":"https://www.openagentskill.com/api/registry/manifest/ritesh-1918-helpdesk-ai"}},"platforms":["JavaScript","Helpdesk"],"use_cases":[{"slug":"customer-support","title":"Customer support","url":"https://www.openagentskill.com/use-cases/customer-support"},{"slug":"browser-automation","title":"Browser automation","url":"https://www.openagentskill.com/use-cases/browser-automation"},{"slug":"github-automation","title":"GitHub automation","url":"https://www.openagentskill.com/use-cases/github-automation"},{"slug":"coding-agents","title":"Coding agents","url":"https://www.openagentskill.com/use-cases/coding-agents"}],"install":"npx skills add ritesh-1918/HELPDESK.AI","install_targets":[{"id":"openagentskill-cli","label":"CLI","title":"OpenAgentSkill CLI","kind":"command","value":"npx --yes https://github.com/Leon-Drq/openagentskill/releases/download/cli-v0.2.1/openagentskill-0.2.1.tgz install ritesh-1918-helpdesk-ai","description":"Resolve policy, run the source installer safely, and report a verified install receipt.","copyLabel":"Copy command"},{"id":"codex","label":"Codex","title":"Codex install prompt","kind":"agent-prompt","value":"Install the \"HELPDESK.AI\" agent skill from https://github.com/ritesh-1918/HELPDESK.AI. Read its SKILL.md or equivalent instructions first, install only the files needed for this workspace, and summarize any required setup before using it. Skill purpose: A full-stack AI helpdesk platform that uses machine learning, NLP, and OCR to automatically analyze support requests, detect similar incidents, and help teams resolve technical issues faster. After the install attempt, report the result to https://www.openagentskill.com/api/agent/outcome with POST JSON {\"event_id\":\"install_<unique-id>\",\"skill_slug\":\"ritesh-1918-helpdesk-ai\",\"task\":\"Install HELPDESK.AI\",\"agent\":\"codex\",\"outcome\":\"success\",\"install_used\":true}. Replace event_id with a unique value and outcome with success or failed. Report success only after the skill is installed and a minimal verification passes.","description":"Give Codex a repo-aware install prompt when the skill is not available through a local CLI.","copyLabel":"Copy prompt"},{"id":"claude-code","label":"Claude Code","title":"Claude Code skill prompt","kind":"agent-prompt","value":"Add \"HELPDESK.AI\" as a Claude Code skill from https://github.com/ritesh-1918/HELPDESK.AI. Inspect the skill instructions, place the reusable skill files in the appropriate local skills location for this project, and report the activation steps. Skill purpose: A full-stack AI helpdesk platform that uses machine learning, NLP, and OCR to automatically analyze support requests, detect similar incidents, and help teams resolve technical issues faster. After the install attempt, report the result to https://www.openagentskill.com/api/agent/outcome with POST JSON {\"event_id\":\"install_<unique-id>\",\"skill_slug\":\"ritesh-1918-helpdesk-ai\",\"task\":\"Install HELPDESK.AI\",\"agent\":\"claude-code\",\"outcome\":\"success\",\"install_used\":true}. Replace event_id with a unique value and outcome with success or failed. Report success only after the skill is installed and a minimal verification passes.","description":"Use this prompt to ask Claude Code to add the skill and explain the local activation steps.","copyLabel":"Copy prompt"},{"id":"cursor","label":"Cursor","title":"Cursor rule prompt","kind":"agent-prompt","value":"Turn \"HELPDESK.AI\" from https://github.com/ritesh-1918/HELPDESK.AI into a reusable Cursor project rule or agent instruction. Preserve the core workflow, adapt paths to this repo, and keep the rule scoped to tasks where it is relevant. Skill purpose: A full-stack AI helpdesk platform that uses machine learning, NLP, and OCR to automatically analyze support requests, detect similar incidents, and help teams resolve technical issues faster. After the install attempt, report the result to https://www.openagentskill.com/api/agent/outcome with POST JSON {\"event_id\":\"install_<unique-id>\",\"skill_slug\":\"ritesh-1918-helpdesk-ai\",\"task\":\"Install HELPDESK.AI\",\"agent\":\"cursor\",\"outcome\":\"success\",\"install_used\":true}. Replace event_id with a unique value and outcome with success or failed. Report success only after the skill is installed and a minimal verification passes.","description":"Use this when installing as Cursor project rules or reusable agent instructions.","copyLabel":"Copy prompt"}],"repository":"https://github.com/ritesh-1918/HELPDESK.AI","github_repo":"ritesh-1918/HELPDESK.AI","version":"1.0.0","license":"MIT","updated_at":"2026-08-18T17:22:21.819119+00:00","canonical_key":"ritesh-1918/helpdesk.ai","recommendation_reasons":["Matches task terms: helpdesk","Install handoff is available","Repository freshness signal is available","Registry match score 40"],"urls":{"web":"https://www.openagentskill.com/skills/ritesh-1918-helpdesk-ai","api":"https://www.openagentskill.com/api/agent/skills/ritesh-1918-helpdesk-ai","install_api":"https://www.openagentskill.com/api/skills/ritesh-1918-helpdesk-ai/install","audit":"https://www.openagentskill.com/skills/ritesh-1918-helpdesk-ai/audit","repository":"https://github.com/ritesh-1918/HELPDESK.AI"}},{"rank":7,"match_type":"related","match_score":40,"raw_match_score":435.2,"semantic_relevance":52,"slug":"jfqd-redmine-helpdesk","name":"Redmine Helpdesk","description":"Lightweight helpdesk plugin for redmine.","tagline":"Lightweight helpdesk plugin for redmine.","category":"support-automation","tags":["helpdesk","support","automation","customer-support","redmine","redmine-helpdesk","ruby","github"],"author":{"name":"jfqd","verified":false,"url":"https://github.com/jfqd"},"attribution":{"status":"community_indexed","statusLabel":"Community indexed","shortLabel":"COMMUNITY INDEXED","sourceLabel":"GitHub star discovery","sourceDetail":"jfqd/redmine_helpdesk","creatorName":"jfqd","creatorUrl":"https://github.com/jfqd","sourceUrl":"https://github.com/jfqd/redmine_helpdesk","indexedBy":"OpenAgentSkill community index","claimUrl":"https://www.openagentskill.com/skills/jfqd-redmine-helpdesk#claim-this-skill","claimCta":"Claim this skill","trustNote":"This listing was indexed from public sources and is not marked official until a maintainer claim is approved.","publicNote":"Attribution links to the public repository or creator profile. Creators can claim the listing to update ownership signals."},"stats":{"stars":200,"forks":103,"verified_installs":0,"install_attempts":0,"successful_runs":0,"total_outcomes":0,"downloads":0,"rating":0,"review_count":0,"quality_score":42.82},"quality":{"score":64,"tier":"promising","label":"Promising","summary":"Useful candidate, but compare it with alternatives before adopting.","signals":[{"label":"GitHub stars","value":"200","tone":"neutral"},{"label":"Freshness","value":"5mo ago","tone":"positive"},{"label":"Install ready","value":"Yes","tone":"positive"},{"label":"License","value":"MIT","tone":"neutral"}],"warnings":[]},"trust":{"version":"trust-score-v4","score":75,"tier":"strong","label":"Strong shortlist","summary":"Good trust signals with a few areas worth checking before rollout.","recommendedAction":"Test in a sandbox workflow and compare its install path with close alternatives.","dimensions":[{"id":"github_adoption","label":"GitHub adoption","score":62,"weight":0.13,"status":"info","detail":"200 GitHub stars"},{"id":"repo_activity","label":"Stars/forks activity","score":62,"weight":0.08,"status":"info","detail":"200 stars, 103 forks; issue activity unavailable in current metadata"},{"id":"maintenance","label":"Recent maintenance","score":76,"weight":0.14,"status":"info","detail":"5mo since push"},{"id":"license","label":"License clarity","score":86,"weight":0.09,"status":"pass","detail":"MIT"},{"id":"documentation","label":"README/SKILL.md completeness","score":50,"weight":0.14,"status":"warn","detail":"Public metadata needs stronger README/SKILL.md context"},{"id":"dependency_risk","label":"Dependency/runtime risk","score":90,"weight":0.12,"status":"pass","detail":"no major dependency risk hints in public metadata"},{"id":"installability","label":"Install availability","score":92,"weight":0.1,"status":"pass","detail":"npx skills add jfqd/redmine_helpdesk"},{"id":"install_safety","label":"Install command safety","score":92,"weight":0.1,"status":"pass","detail":"standard package or runtime install path"},{"id":"permission_surface","label":"Permission surface","score":100,"weight":0.07,"status":"pass","detail":"no high-risk permission surface in public metadata"},{"id":"repository","label":"Repository evidence","score":86,"weight":0.04,"status":"pass","detail":"https://github.com/jfqd/redmine_helpdesk"},{"id":"review_status","label":"Review status","score":88,"weight":0.05,"status":"pass","detail":"AI review data available"},{"id":"agent_outcomes","label":"Agent Proven outcomes","score":54,"weight":0.13,"status":"info","detail":"No agent outcome data yet"}],"checks":[{"status":"info","label":"GitHub adoption","detail":"200 GitHub stars"},{"status":"info","label":"Stars/forks activity","detail":"200 stars, 103 forks; issue activity unavailable in current metadata"},{"status":"info","label":"Recent maintenance","detail":"5mo since push"},{"status":"pass","label":"License 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yet"},{"status":"info","label":"Agent outcomes","detail":"No agent outcome data yet"}],"strengths":["AI review approved","Install path is available","Repository evidence is available","Install command has no obvious high-risk pattern"],"warnings":["Quality score needs review","Documentation summary is thin","README/SKILL.md completeness: Public metadata needs stronger README/SKILL.md context"],"evidence":{"stars":"200 GitHub stars","repoActivity":"200 stars, 103 forks","lastPushed":"5mo since push","license":"MIT","repository":"https://github.com/jfqd/redmine_helpdesk","install":"npx skills add jfqd/redmine_helpdesk","installSafety":"standard package or runtime install path","permissionSurface":"no high-risk permission surface in public metadata","documentation":"Thin public metadata","agentOutcomes":"No agent outcome data yet"},"installReadiness":{"ready":true,"command":"npx skills add jfqd/redmine_helpdesk","policy":"human_review_before_install","label":"Human review before install","notes":["Install path is available","Repository evidence is available","License is declared","No Agent Proven outcome evidence yet","5mo since push"]},"agentCompatibility":["Ruby","Helpdesk","Codex","Claude Code","Cursor","OpenAgentSkill CLI"],"riskSummary":{"level":"medium","label":"Review before production","notes":["Quality score needs review","Documentation summary is thin","README/SKILL.md completeness: Public metadata needs stronger README/SKILL.md context"]},"outcomeEvidence":{"total":0,"successes":0,"failures":0,"notRelevant":0,"successRate":null,"installAttempts":0,"riskBlocked":0,"setupRequired":0,"installSuccessRate":null,"avgOutputQuality":null,"avgTimeToUsefulMs":null,"productionOutcomes":0,"humanReviewRequired":0,"recentSuccessRate":null,"recentFailureRate":null,"uniqueAgents":0,"agentProvenScore":0,"agentProvenLabel":"Needs first agent run","lastOutcomeAt":null,"label":"No agent outcome data 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installation.","recommended_action":"Require human approval before installing into a real workspace.","auto_install_policy":"review","reasons":["Documentation summary is thin","64/100 agent safety score"]},"auto_install_allowed":false,"human_review_required":true,"blocked":false,"audit_risk":"needs_review","permission_hints":[{"id":"network","label":"Network access","reason":"Skill likely fetches remote pages, APIs, repositories, or external services.","severity":"medium"}],"policy_warnings":["Documentation summary is thin"],"constraints_applied":{"max_risk":"medium","needs_install_command":true,"min_stars":0}},"safety_gate":{"tier":"reviewed","label":"Reviewed with permission notes","badge":"REVIEWED","auto_install_policy":"review","auto_install_allowed":false,"human_review_required":true,"blocked":false,"recommended_action":"Require human approval before installing into a real workspace.","reasons":["Documentation summary is thin","64/100 agent safety score"]},"supply_profile":{"track":{"slug":"coding","label":"Coding and developer agents","shortLabel":"Coding","description":"Code review, repo analysis, testing, CI, GitHub, DevOps, and developer workflow skills."},"scenario":{"label":"GitHub automation","description":"I need my agent to triage GitHub issues, review pull requests, and summarize repository changes.","useCases":[{"slug":"customer-support","title":"Customer support"},{"slug":"github-automation","title":"GitHub automation"},{"slug":"coding-agents","title":"Coding agents"}]},"applicableAgents":["CLI","Codex","Claude Code","Cursor","Ruby"],"install":{"ready":true,"command":"npx skills add jfqd/redmine_helpdesk","primaryTarget":"CLI","targetCount":4},"githubQuality":{"stars":200,"starsLabel":"200","forks":103,"license":"MIT","qualityScore":64,"trustScore":75,"auditScore":76},"maintenance":{"status":"active","label":"5mo since push","daysSincePush":163,"lastPushedAt":"2026-03-12T10:15:30+00:00"},"risk":{"level":"needs_review","label":"Needs review","requiresReview":true,"notes":["Documentation summary is thin","Quality score needs review","README/SKILL.md completeness: Public metadata needs stronger README/SKILL.md context","Needs review"]},"coverageTags":["Coding","GitHub automation","support-automation","helpdesk","support","automation","customer-support","redmine"]},"audit":{"audit_score":76,"risk_level":"needs_review","risk_label":"Needs review","warnings":["Documentation summary is thin","Quality score needs review","README/SKILL.md completeness: Public metadata needs stronger README/SKILL.md context"]},"decision":{"readiness_score":63,"readiness_label":"Prototype first","headline":"Fallback candidate for Customer support","role":"Fallback candidate","primary_fit":"Customer support","best_for":["Customer support workflows","general agent builders","builders willing to evaluate younger projects"],"risks":["No OpenAgentSkill engagement data yet"],"next_steps":["Install it in a sandbox agent and run one Customer support task end to end.","Compare output quality, latency, and failure behavior against at least one alternative.","Promote it into production only after reviewing repository permissions, license, and maintenance signals."]},"agent_readable_metadata":{"version":"openagentskill-agent-metadata-v2","skill":{"slug":"jfqd-redmine-helpdesk","name":"Redmine Helpdesk","description":"Lightweight helpdesk plugin for redmine.","category":"support-automation","url":"https://www.openagentskill.com/skills/jfqd-redmine-helpdesk","repository":"https://github.com/jfqd/redmine_helpdesk","github_repo":"jfqd/redmine_helpdesk"},"suited_tasks":["Customer support workflows","general agent builders","builders willing to evaluate younger projects","Read user messages","Find relevant knowledge","Prepare clear next steps","Inspect repository metadata","Compare code changes"],"suited_agents":["Ruby","Helpdesk","Codex","Claude Code","Cursor","OpenAgentSkill CLI","CLI"],"install":{"command":"npx skills add jfqd/redmine_helpdesk","ready":true,"targets":[{"id":"openagentskill-cli","label":"CLI","kind":"command","value":"npx --yes https://github.com/Leon-Drq/openagentskill/releases/download/cli-v0.2.1/openagentskill-0.2.1.tgz install jfqd-redmine-helpdesk"},{"id":"codex","label":"Codex","kind":"agent-prompt","value":"Install the \"Redmine Helpdesk\" agent skill from https://github.com/jfqd/redmine_helpdesk. Read its SKILL.md or equivalent instructions first, install only the files needed for this workspace, and summarize any required setup before using it. Skill purpose: Lightweight helpdesk plugin for redmine. After the install attempt, report the result to https://www.openagentskill.com/api/agent/outcome with POST JSON {\"event_id\":\"install_<unique-id>\",\"skill_slug\":\"jfqd-redmine-helpdesk\",\"task\":\"Install Redmine Helpdesk\",\"agent\":\"codex\",\"outcome\":\"success\",\"install_used\":true}. Replace event_id with a unique value and outcome with success or failed. Report success only after the skill is installed and a minimal verification passes."},{"id":"claude-code","label":"Claude Code","kind":"agent-prompt","value":"Add \"Redmine Helpdesk\" as a Claude Code skill from https://github.com/jfqd/redmine_helpdesk. Inspect the skill instructions, place the reusable skill files in the appropriate local skills location for this project, and report the activation steps. Skill purpose: Lightweight helpdesk plugin for redmine. After the install attempt, report the result to https://www.openagentskill.com/api/agent/outcome with POST JSON {\"event_id\":\"install_<unique-id>\",\"skill_slug\":\"jfqd-redmine-helpdesk\",\"task\":\"Install Redmine Helpdesk\",\"agent\":\"claude-code\",\"outcome\":\"success\",\"install_used\":true}. Replace event_id with a unique value and outcome with success or failed. Report success only after the skill is installed and a minimal verification passes."},{"id":"cursor","label":"Cursor","kind":"agent-prompt","value":"Turn \"Redmine Helpdesk\" from https://github.com/jfqd/redmine_helpdesk into a reusable Cursor project rule or agent instruction. Preserve the core workflow, adapt paths to this repo, and keep the rule scoped to tasks where it is relevant. Skill purpose: Lightweight helpdesk plugin for redmine. After the install attempt, report the result to https://www.openagentskill.com/api/agent/outcome with POST JSON {\"event_id\":\"install_<unique-id>\",\"skill_slug\":\"jfqd-redmine-helpdesk\",\"task\":\"Install Redmine Helpdesk\",\"agent\":\"cursor\",\"outcome\":\"success\",\"install_used\":true}. Replace event_id with a unique value and outcome with success or failed. Report success only after the skill is installed and a minimal verification passes."}],"handoff_url":"https://www.openagentskill.com/api/skills/jfqd-redmine-helpdesk/install","manifest_url":"https://www.openagentskill.com/api/registry/manifest/jfqd-redmine-helpdesk"},"trust":{"score":75,"label":"Strong shortlist","version":"trust-score-v4","install_policy":"human_review_before_install","evidence":{"stars":"200 GitHub stars","repoActivity":"200 stars, 103 forks","lastPushed":"5mo since push","license":"MIT","repository":"https://github.com/jfqd/redmine_helpdesk","install":"npx skills add jfqd/redmine_helpdesk","installSafety":"standard package or runtime install path","permissionSurface":"no high-risk permission surface in public metadata","documentation":"Thin public metadata","agentOutcomes":"No agent outcome data yet"},"outcome_evidence":{"total":0,"successes":0,"failures":0,"not_relevant":0,"success_rate":null,"recent_success_rate":null,"recent_failure_rate":null,"install_attempts":0,"install_success_rate":null,"risk_blocked":0,"setup_required":0,"avg_output_quality":null,"production_outcomes":0,"last_outcome_at":null,"label":"No agent outcome data yet"},"auto_install":{"allowed":false,"sandbox_required":true,"reason":"Human review or sandbox validation is required before automatic installation."},"best_for":["support-automation","helpdesk","support","automation","customer-support","redmine"],"known_risks":["Quality score needs review","Documentation summary is thin","README/SKILL.md completeness: Public metadata needs stronger README/SKILL.md context"]},"agent_proven":{"version":"agent-proven-v1","score":0,"tier":"unproven","label":"Needs first agent run","summary":"No agent outcome reports yet. Use Resolve, run one narrow sandbox task, then report the result.","metrics":{"totalOutcomes":0,"successfulOutcomes":0,"failedOutcomes":0,"installAttempts":0,"installSuccessRate":null,"successRate":null,"recentSuccessRate":null,"recentFailureRate":null,"riskBlocked":0,"setupRequired":0,"notRelevant":0,"avgOutputQuality":null,"avgTimeToUsefulMs":null,"productionOutcomes":0,"humanReviewRequired":0,"uniqueAgents":0,"lastOutcomeAt":null},"signals":[],"penalties":["No real agent outcome evidence yet"]},"audit":{"score":76,"risk_level":"needs_review","risk_label":"Needs review","warnings":["Documentation summary is thin","Quality score needs review","README/SKILL.md completeness: Public metadata needs stronger README/SKILL.md context"]},"safety_gate":{"tier":"reviewed","label":"Reviewed with permission notes","auto_install_policy":"review","auto_install_allowed":false,"human_review_required":true,"blocked":false,"recommended_action":"Require human approval before installing into a real workspace."},"quality":{"score":64,"label":"Promising"},"supply":{"track":"Coding and developer agents","scenario":"GitHub automation","maintenance":"5mo since push","risk":"Needs review"},"alternative_skills":[],"do_not_use_when":["teams that need a vendor-supported SLA","high-compliance environments without internal security review","No OpenAgentSkill engagement data yet","Documentation summary is thin","Quality score needs review","README/SKILL.md completeness: Public metadata needs stronger README/SKILL.md context","Production credentials, payments, or irreversible account changes without explicit human review","Sensitive private data before reviewing repository code, license, and permission surface"],"agent_contract":{"task_input":"Use Redmine Helpdesk in an agent workflow","recommended_action":"Require human approval before installing into a real workspace.","install_policy":"review","minimum_review_before_use":["Trust: 75/100 Strong shortlist","Audit: 76/100 Needs review","Safety: 64/100 Review before install","Review repository, license, install command, and permission surface before production use."],"expected_agent_output":{"selected_skill":"jfqd-redmine-helpdesk (Redmine Helpdesk)","install_command":"npx skills add jfqd/redmine_helpdesk","risk_summary":"Needs review; Reviewed with permission notes; Review before production","verification_result":"Report the smallest successful task, files touched, warnings, and any missing setup."}},"outcome_feedback":{"endpoint":"https://www.openagentskill.com/api/agent/outcome","method":"POST","requires_resolve_event_id":true,"event_id_source":"Use install_receipt.outcome_feedback.event_id or feedback.event_id returned by /api/agent/resolve for the current task.","expected_outcomes":["success","failed","not_relevant","blocked_by_risk","setup_required"],"payload_template":{"event_id":"<install_receipt.outcome_feedback.event_id or feedback.event_id from /api/agent/resolve>","skill_slug":"jfqd-redmine-helpdesk","task":"Use Redmine Helpdesk in an agent workflow","agent":"codex","outcome":"success","install_used":true,"risk_blocked":false,"setup_required":false,"task_success":true,"output_quality":4,"error_type":null,"human_review_required":false,"workspace":"sandbox","time_to_useful_ms":120000,"notes":"Report the smallest successful task, setup friction, files touched, and risk notes."}},"endpoints":{"web":"https://www.openagentskill.com/skills/jfqd-redmine-helpdesk","api":"https://www.openagentskill.com/api/agent/skills/jfqd-redmine-helpdesk","audit":"https://www.openagentskill.com/skills/jfqd-redmine-helpdesk/audit","eval":"https://www.openagentskill.com/api/agent/evals?slug=jfqd-redmine-helpdesk&task=Use%20Redmine%20Helpdesk%20in%20an%20agent%20workflow&max_risk=medium","resolve":"https://www.openagentskill.com/api/agent/resolve?task=Use%20Redmine%20Helpdesk%20in%20an%20agent%20workflow&agent=codex&max_risk=medium","receipt":"https://www.openagentskill.com/api/agent/receipt?task=Use%20Redmine%20Helpdesk%20in%20an%20agent%20workflow&agent=codex&max_risk=medium&format=text","install":"https://www.openagentskill.com/api/skills/jfqd-redmine-helpdesk/install","manifest":"https://www.openagentskill.com/api/registry/manifest/jfqd-redmine-helpdesk"}},"machine_metadata":{"version":"openagentskill-agent-metadata-v2","skill":{"slug":"jfqd-redmine-helpdesk","name":"Redmine Helpdesk","description":"Lightweight helpdesk plugin for redmine.","category":"support-automation","url":"https://www.openagentskill.com/skills/jfqd-redmine-helpdesk","repository":"https://github.com/jfqd/redmine_helpdesk","github_repo":"jfqd/redmine_helpdesk"},"suited_tasks":["Customer support workflows","general agent builders","builders willing to evaluate younger projects","Read user messages","Find relevant knowledge","Prepare clear next steps","Inspect repository metadata","Compare code changes"],"suited_agents":["Ruby","Helpdesk","Codex","Claude Code","Cursor","OpenAgentSkill CLI","CLI"],"install":{"command":"npx skills add jfqd/redmine_helpdesk","ready":true,"targets":[{"id":"openagentskill-cli","label":"CLI","kind":"command","value":"npx --yes https://github.com/Leon-Drq/openagentskill/releases/download/cli-v0.2.1/openagentskill-0.2.1.tgz install jfqd-redmine-helpdesk"},{"id":"codex","label":"Codex","kind":"agent-prompt","value":"Install the \"Redmine Helpdesk\" agent skill from https://github.com/jfqd/redmine_helpdesk. Read its SKILL.md or equivalent instructions first, install only the files needed for this workspace, and summarize any required setup before using it. Skill purpose: Lightweight helpdesk plugin for redmine. After the install attempt, report the result to https://www.openagentskill.com/api/agent/outcome with POST JSON {\"event_id\":\"install_<unique-id>\",\"skill_slug\":\"jfqd-redmine-helpdesk\",\"task\":\"Install Redmine Helpdesk\",\"agent\":\"codex\",\"outcome\":\"success\",\"install_used\":true}. Replace event_id with a unique value and outcome with success or failed. Report success only after the skill is installed and a minimal verification passes."},{"id":"claude-code","label":"Claude Code","kind":"agent-prompt","value":"Add \"Redmine Helpdesk\" as a Claude Code skill from https://github.com/jfqd/redmine_helpdesk. Inspect the skill instructions, place the reusable skill files in the appropriate local skills location for this project, and report the activation steps. Skill purpose: Lightweight helpdesk plugin for redmine. After the install attempt, report the result to https://www.openagentskill.com/api/agent/outcome with POST JSON {\"event_id\":\"install_<unique-id>\",\"skill_slug\":\"jfqd-redmine-helpdesk\",\"task\":\"Install Redmine Helpdesk\",\"agent\":\"claude-code\",\"outcome\":\"success\",\"install_used\":true}. Replace event_id with a unique value and outcome with success or failed. Report success only after the skill is installed and a minimal verification passes."},{"id":"cursor","label":"Cursor","kind":"agent-prompt","value":"Turn \"Redmine Helpdesk\" from https://github.com/jfqd/redmine_helpdesk into a reusable Cursor project rule or agent instruction. Preserve the core workflow, adapt paths to this repo, and keep the rule scoped to tasks where it is relevant. Skill purpose: Lightweight helpdesk plugin for redmine. After the install attempt, report the result to https://www.openagentskill.com/api/agent/outcome with POST JSON {\"event_id\":\"install_<unique-id>\",\"skill_slug\":\"jfqd-redmine-helpdesk\",\"task\":\"Install Redmine Helpdesk\",\"agent\":\"cursor\",\"outcome\":\"success\",\"install_used\":true}. Replace event_id with a unique value and outcome with success or failed. Report success only after the skill is installed and a minimal verification passes."}],"handoff_url":"https://www.openagentskill.com/api/skills/jfqd-redmine-helpdesk/install","manifest_url":"https://www.openagentskill.com/api/registry/manifest/jfqd-redmine-helpdesk"},"trust":{"score":75,"label":"Strong shortlist","version":"trust-score-v4","install_policy":"human_review_before_install","evidence":{"stars":"200 GitHub stars","repoActivity":"200 stars, 103 forks","lastPushed":"5mo since push","license":"MIT","repository":"https://github.com/jfqd/redmine_helpdesk","install":"npx skills add jfqd/redmine_helpdesk","installSafety":"standard package or runtime install path","permissionSurface":"no high-risk permission surface in public metadata","documentation":"Thin public metadata","agentOutcomes":"No agent outcome data yet"},"outcome_evidence":{"total":0,"successes":0,"failures":0,"not_relevant":0,"success_rate":null,"recent_success_rate":null,"recent_failure_rate":null,"install_attempts":0,"install_success_rate":null,"risk_blocked":0,"setup_required":0,"avg_output_quality":null,"production_outcomes":0,"last_outcome_at":null,"label":"No agent outcome data yet"},"auto_install":{"allowed":false,"sandbox_required":true,"reason":"Human review or sandbox validation is required before automatic installation."},"best_for":["support-automation","helpdesk","support","automation","customer-support","redmine"],"known_risks":["Quality score needs review","Documentation summary is thin","README/SKILL.md completeness: Public metadata needs stronger README/SKILL.md context"]},"agent_proven":{"version":"agent-proven-v1","score":0,"tier":"unproven","label":"Needs first agent run","summary":"No agent outcome reports yet. Use Resolve, run one narrow sandbox task, then report the result.","metrics":{"totalOutcomes":0,"successfulOutcomes":0,"failedOutcomes":0,"installAttempts":0,"installSuccessRate":null,"successRate":null,"recentSuccessRate":null,"recentFailureRate":null,"riskBlocked":0,"setupRequired":0,"notRelevant":0,"avgOutputQuality":null,"avgTimeToUsefulMs":null,"productionOutcomes":0,"humanReviewRequired":0,"uniqueAgents":0,"lastOutcomeAt":null},"signals":[],"penalties":["No real agent outcome evidence yet"]},"audit":{"score":76,"risk_level":"needs_review","risk_label":"Needs review","warnings":["Documentation summary is thin","Quality score needs review","README/SKILL.md completeness: Public metadata needs stronger README/SKILL.md context"]},"safety_gate":{"tier":"reviewed","label":"Reviewed with permission notes","auto_install_policy":"review","auto_install_allowed":false,"human_review_required":true,"blocked":false,"recommended_action":"Require human approval before installing into a real workspace."},"quality":{"score":64,"label":"Promising"},"supply":{"track":"Coding and developer agents","scenario":"GitHub automation","maintenance":"5mo since push","risk":"Needs review"},"alternative_skills":[],"do_not_use_when":["teams that need a vendor-supported SLA","high-compliance environments without internal security review","No OpenAgentSkill engagement data yet","Documentation summary is thin","Quality score needs review","README/SKILL.md completeness: Public metadata needs stronger README/SKILL.md context","Production credentials, payments, or irreversible account changes without explicit human review","Sensitive private data before reviewing repository code, license, and permission surface"],"agent_contract":{"task_input":"Use Redmine Helpdesk in an agent workflow","recommended_action":"Require human approval before installing into a real workspace.","install_policy":"review","minimum_review_before_use":["Trust: 75/100 Strong shortlist","Audit: 76/100 Needs review","Safety: 64/100 Review before install","Review repository, license, install command, and permission surface before production use."],"expected_agent_output":{"selected_skill":"jfqd-redmine-helpdesk (Redmine Helpdesk)","install_command":"npx skills add jfqd/redmine_helpdesk","risk_summary":"Needs review; Reviewed with permission notes; Review before production","verification_result":"Report the smallest successful task, files touched, warnings, and any missing setup."}},"outcome_feedback":{"endpoint":"https://www.openagentskill.com/api/agent/outcome","method":"POST","requires_resolve_event_id":true,"event_id_source":"Use install_receipt.outcome_feedback.event_id or feedback.event_id returned by /api/agent/resolve for the current task.","expected_outcomes":["success","failed","not_relevant","blocked_by_risk","setup_required"],"payload_template":{"event_id":"<install_receipt.outcome_feedback.event_id or feedback.event_id from /api/agent/resolve>","skill_slug":"jfqd-redmine-helpdesk","task":"Use Redmine Helpdesk in an agent workflow","agent":"codex","outcome":"success","install_used":true,"risk_blocked":false,"setup_required":false,"task_success":true,"output_quality":4,"error_type":null,"human_review_required":false,"workspace":"sandbox","time_to_useful_ms":120000,"notes":"Report the smallest successful task, setup friction, files touched, and risk notes."}},"endpoints":{"web":"https://www.openagentskill.com/skills/jfqd-redmine-helpdesk","api":"https://www.openagentskill.com/api/agent/skills/jfqd-redmine-helpdesk","audit":"https://www.openagentskill.com/skills/jfqd-redmine-helpdesk/audit","eval":"https://www.openagentskill.com/api/agent/evals?slug=jfqd-redmine-helpdesk&task=Use%20Redmine%20Helpdesk%20in%20an%20agent%20workflow&max_risk=medium","resolve":"https://www.openagentskill.com/api/agent/resolve?task=Use%20Redmine%20Helpdesk%20in%20an%20agent%20workflow&agent=codex&max_risk=medium","receipt":"https://www.openagentskill.com/api/agent/receipt?task=Use%20Redmine%20Helpdesk%20in%20an%20agent%20workflow&agent=codex&max_risk=medium&format=text","install":"https://www.openagentskill.com/api/skills/jfqd-redmine-helpdesk/install","manifest":"https://www.openagentskill.com/api/registry/manifest/jfqd-redmine-helpdesk"}},"platforms":["Ruby","Helpdesk"],"use_cases":[{"slug":"customer-support","title":"Customer support","url":"https://www.openagentskill.com/use-cases/customer-support"},{"slug":"github-automation","title":"GitHub automation","url":"https://www.openagentskill.com/use-cases/github-automation"},{"slug":"coding-agents","title":"Coding agents","url":"https://www.openagentskill.com/use-cases/coding-agents"},{"slug":"browser-automation","title":"Browser automation","url":"https://www.openagentskill.com/use-cases/browser-automation"}],"install":"npx skills add jfqd/redmine_helpdesk","install_targets":[{"id":"openagentskill-cli","label":"CLI","title":"OpenAgentSkill CLI","kind":"command","value":"npx --yes https://github.com/Leon-Drq/openagentskill/releases/download/cli-v0.2.1/openagentskill-0.2.1.tgz install jfqd-redmine-helpdesk","description":"Resolve policy, run the source installer safely, and report a verified install receipt.","copyLabel":"Copy command"},{"id":"codex","label":"Codex","title":"Codex install prompt","kind":"agent-prompt","value":"Install the \"Redmine Helpdesk\" agent skill from https://github.com/jfqd/redmine_helpdesk. Read its SKILL.md or equivalent instructions first, install only the files needed for this workspace, and summarize any required setup before using it. Skill purpose: Lightweight helpdesk plugin for redmine. After the install attempt, report the result to https://www.openagentskill.com/api/agent/outcome with POST JSON {\"event_id\":\"install_<unique-id>\",\"skill_slug\":\"jfqd-redmine-helpdesk\",\"task\":\"Install Redmine Helpdesk\",\"agent\":\"codex\",\"outcome\":\"success\",\"install_used\":true}. Replace event_id with a unique value and outcome with success or failed. Report success only after the skill is installed and a minimal verification passes.","description":"Give Codex a repo-aware install prompt when the skill is not available through a local CLI.","copyLabel":"Copy prompt"},{"id":"claude-code","label":"Claude Code","title":"Claude Code skill prompt","kind":"agent-prompt","value":"Add \"Redmine Helpdesk\" as a Claude Code skill from https://github.com/jfqd/redmine_helpdesk. Inspect the skill instructions, place the reusable skill files in the appropriate local skills location for this project, and report the activation steps. Skill purpose: Lightweight helpdesk plugin for redmine. After the install attempt, report the result to https://www.openagentskill.com/api/agent/outcome with POST JSON {\"event_id\":\"install_<unique-id>\",\"skill_slug\":\"jfqd-redmine-helpdesk\",\"task\":\"Install Redmine Helpdesk\",\"agent\":\"claude-code\",\"outcome\":\"success\",\"install_used\":true}. Replace event_id with a unique value and outcome with success or failed. Report success only after the skill is installed and a minimal verification passes.","description":"Use this prompt to ask Claude Code to add the skill and explain the local activation steps.","copyLabel":"Copy prompt"},{"id":"cursor","label":"Cursor","title":"Cursor rule prompt","kind":"agent-prompt","value":"Turn \"Redmine Helpdesk\" from https://github.com/jfqd/redmine_helpdesk into a reusable Cursor project rule or agent instruction. Preserve the core workflow, adapt paths to this repo, and keep the rule scoped to tasks where it is relevant. Skill purpose: Lightweight helpdesk plugin for redmine. After the install attempt, report the result to https://www.openagentskill.com/api/agent/outcome with POST JSON {\"event_id\":\"install_<unique-id>\",\"skill_slug\":\"jfqd-redmine-helpdesk\",\"task\":\"Install Redmine Helpdesk\",\"agent\":\"cursor\",\"outcome\":\"success\",\"install_used\":true}. Replace event_id with a unique value and outcome with success or failed. Report success only after the skill is installed and a minimal verification passes.","description":"Use this when installing as Cursor project rules or reusable agent instructions.","copyLabel":"Copy prompt"}],"repository":"https://github.com/jfqd/redmine_helpdesk","github_repo":"jfqd/redmine_helpdesk","version":"1.0.0","license":"MIT","updated_at":"2026-08-18T17:22:21.819119+00:00","canonical_key":"jfqd/redmine_helpdesk","recommendation_reasons":["Matches task terms: helpdesk","Install handoff is available","Repository freshness signal is available","Registry match score 40"],"urls":{"web":"https://www.openagentskill.com/skills/jfqd-redmine-helpdesk","api":"https://www.openagentskill.com/api/agent/skills/jfqd-redmine-helpdesk","install_api":"https://www.openagentskill.com/api/skills/jfqd-redmine-helpdesk/install","audit":"https://www.openagentskill.com/skills/jfqd-redmine-helpdesk/audit","repository":"https://github.com/jfqd/redmine_helpdesk"}},{"rank":8,"match_type":"related","match_score":36,"raw_match_score":392.6,"semantic_relevance":52,"slug":"helpyio-helpy","name":"Helpy","description":"Helpy is a modern, open source helpdesk customer support application. Features include knowledgebase, community discussions and support tickets integrated with email.","tagline":"Helpy is a modern, open source helpdesk customer support application. Features include knowledgebase, community discussions and support tickets integrated with email.","category":"support-automation","tags":["helpdesk","support","automation","customer-support","forum","hacktoberfest","knowledge-base","ticketing","ruby","github"],"author":{"name":"helpyio","verified":true,"url":"https://github.com/helpyio"},"attribution":{"status":"community_indexed","statusLabel":"Community indexed","shortLabel":"COMMUNITY INDEXED","sourceLabel":"GitHub star discovery","sourceDetail":"helpyio/helpy","creatorName":"helpyio","creatorUrl":"https://github.com/helpyio","sourceUrl":"https://github.com/helpyio/helpy","indexedBy":"OpenAgentSkill community index","claimUrl":"https://www.openagentskill.com/skills/helpyio-helpy#claim-this-skill","claimCta":"Claim this skill","trustNote":"This listing was indexed from public sources and is not marked official until a maintainer claim is approved.","publicNote":"Attribution links to the public repository or creator profile. Creators can claim the listing to update ownership signals."},"stats":{"stars":2483,"forks":488,"verified_installs":0,"install_attempts":0,"successful_runs":0,"total_outcomes":0,"downloads":0,"rating":0,"review_count":0,"quality_score":50.47},"quality":{"score":68,"tier":"promising","label":"Promising","summary":"Useful candidate, but compare it with alternatives before adopting.","signals":[{"label":"GitHub stars","value":"2.5K","tone":"positive"},{"label":"Freshness","value":"3y ago","tone":"warning"},{"label":"Install ready","value":"Yes","tone":"positive"},{"label":"License","value":"MIT","tone":"neutral"}],"warnings":["Repository looks stale"]},"trust":{"version":"trust-score-v4","score":80,"tier":"strong","label":"Strong shortlist","summary":"Good trust signals with a few areas worth checking before rollout.","recommendedAction":"Test in a sandbox workflow and compare its install path with close alternatives.","dimensions":[{"id":"github_adoption","label":"GitHub adoption","score":86,"weight":0.13,"status":"pass","detail":"2.5K GitHub stars"},{"id":"repo_activity","label":"Stars/forks activity","score":83,"weight":0.08,"status":"pass","detail":"2.5K stars, 488 forks; issue activity unavailable in current metadata"},{"id":"maintenance","label":"Recent maintenance","score":22,"weight":0.14,"status":"fail","detail":"3y since push"},{"id":"license","label":"License clarity","score":86,"weight":0.09,"status":"pass","detail":"MIT"},{"id":"documentation","label":"README/SKILL.md completeness","score":66,"weight":0.14,"status":"info","detail":"Public metadata needs stronger README/SKILL.md context"},{"id":"dependency_risk","label":"Dependency/runtime risk","score":90,"weight":0.12,"status":"pass","detail":"no major dependency risk hints in public metadata"},{"id":"installability","label":"Install availability","score":92,"weight":0.1,"status":"pass","detail":"npx skills add helpyio/helpy"},{"id":"install_safety","label":"Install command safety","score":92,"weight":0.1,"status":"pass","detail":"standard package or runtime install path"},{"id":"permission_surface","label":"Permission surface","score":100,"weight":0.07,"status":"pass","detail":"no high-risk permission surface in public metadata"},{"id":"repository","label":"Repository evidence","score":86,"weight":0.04,"status":"pass","detail":"https://github.com/helpyio/helpy"},{"id":"review_status","label":"Review status","score":88,"weight":0.05,"status":"pass","detail":"AI review data available"},{"id":"agent_outcomes","label":"Agent Proven outcomes","score":54,"weight":0.13,"status":"info","detail":"No agent outcome data yet"}],"checks":[{"status":"pass","label":"GitHub adoption","detail":"2.5K GitHub stars"},{"status":"pass","label":"Stars/forks activity","detail":"2.5K stars, 488 forks; issue activity unavailable in current metadata"},{"status":"fail","label":"Recent maintenance","detail":"3y since push"},{"status":"pass","label":"License clarity","detail":"MIT"},{"status":"info","label":"README/SKILL.md completeness","detail":"Public metadata needs stronger README/SKILL.md context"},{"status":"pass","label":"Dependency/runtime risk","detail":"no major dependency risk hints in public metadata"},{"status":"pass","label":"Install availability","detail":"npx skills add helpyio/helpy"},{"status":"pass","label":"Install command safety","detail":"standard package or runtime install path"},{"status":"pass","label":"Permission surface","detail":"no high-risk permission surface in public metadata"},{"status":"pass","label":"Repository evidence","detail":"https://github.com/helpyio/helpy"},{"status":"pass","label":"Review status","detail":"AI review data available"},{"status":"info","label":"Agent Proven outcomes","detail":"No agent outcome data yet"},{"status":"pass","label":"Ownership","detail":"Listing manually verified"},{"status":"info","label":"OpenAgentSkill usage","detail":"No local usage activity yet"},{"status":"info","label":"Agent outcomes","detail":"No agent outcome data yet"}],"strengths":["Manually verified listing","AI review approved","Install path is available","Repository evidence is available","Meaningful GitHub adoption signal","Install command has no obvious high-risk pattern"],"warnings":["Repository looks stale","Quality score needs review","Documentation summary is thin","Recent maintenance: 3y since push"],"evidence":{"stars":"2.5K GitHub stars","repoActivity":"2.5K stars, 488 forks","lastPushed":"3y since push","license":"MIT","repository":"https://github.com/helpyio/helpy","install":"npx skills add helpyio/helpy","installSafety":"standard package or runtime install path","permissionSurface":"no high-risk permission surface in public metadata","documentation":"Usable metadata, review docs","agentOutcomes":"No agent outcome data yet"},"installReadiness":{"ready":true,"command":"npx skills add helpyio/helpy","policy":"human_review_before_install","label":"Human review before install","notes":["Install path is available","Repository evidence is available","License is declared","No Agent Proven outcome evidence yet","3y since push"]},"agentCompatibility":["Ruby","Helpdesk","Codex","Claude Code","Cursor","OpenAgentSkill CLI"],"riskSummary":{"level":"medium","label":"Review before production","notes":["Repository looks stale","Quality score needs review","Documentation summary is thin","Recent maintenance: 3y since push"]},"outcomeEvidence":{"total":0,"successes":0,"failures":0,"notRelevant":0,"successRate":null,"installAttempts":0,"riskBlocked":0,"setupRequired":0,"installSuccessRate":null,"avgOutputQuality":null,"avgTimeToUsefulMs":null,"productionOutcomes":0,"humanReviewRequired":0,"recentSuccessRate":null,"recentFailureRate":null,"uniqueAgents":0,"agentProvenScore":0,"agentProvenLabel":"Needs first agent run","lastOutcomeAt":null,"label":"No agent outcome data yet"},"autoInstall":{"allowed":false,"sandboxRequired":true,"policy":"human_review_before_install","reason":"Human review or sandbox validation is required before automatic installation."},"bestFor":["support-automation","helpdesk","support","automation","customer-support","forum"],"doNotUseFor":["Production credentials, payments, or irreversible account changes without explicit human review","Sensitive private data before reviewing repository code, license, and permission surface","Automatic installation in a production workspace"],"knownRisks":["Repository looks stale","Quality score needs review","Documentation summary is thin","Recent maintenance: 3y since push"]},"safety":{"score":59,"level":"review_before_install","label":"Review before install","safety_tier":{"tier":"reviewed","label":"Reviewed with permission notes","badge":"REVIEWED","summary":"Usable candidate, but the agent should surface permission and audit notes before installation.","recommended_action":"Require human approval before installing into a real workspace.","auto_install_policy":"review","reasons":["Repository appears stale","59/100 agent safety score"]},"auto_install_allowed":false,"human_review_required":true,"blocked":false,"audit_risk":"needs_review","permission_hints":[{"id":"network","label":"Network access","reason":"Skill likely fetches remote pages, APIs, repositories, or external services.","severity":"medium"}],"policy_warnings":["Repository appears stale"],"constraints_applied":{"max_risk":"medium","needs_install_command":true,"min_stars":0}},"safety_gate":{"tier":"reviewed","label":"Reviewed with permission notes","badge":"REVIEWED","auto_install_policy":"review","auto_install_allowed":false,"human_review_required":true,"blocked":false,"recommended_action":"Require human approval before installing into a real workspace.","reasons":["Repository appears stale","59/100 agent safety score"]},"supply_profile":{"track":{"slug":"coding","label":"Coding and developer agents","shortLabel":"Coding","description":"Code review, repo analysis, testing, CI, GitHub, DevOps, and developer workflow skills."},"scenario":{"label":"GitHub automation","description":"I need my agent to triage GitHub issues, review pull requests, and summarize repository changes.","useCases":[{"slug":"customer-support","title":"Customer support"},{"slug":"workflow-automation","title":"Workflow automation"},{"slug":"github-automation","title":"GitHub automation"}]},"applicableAgents":["CLI","Codex","Claude Code","Cursor","Ruby"],"install":{"ready":true,"command":"npx skills add helpyio/helpy","primaryTarget":"CLI","targetCount":4},"githubQuality":{"stars":2483,"starsLabel":"2.5K","forks":488,"license":"MIT","qualityScore":68,"trustScore":80,"auditScore":71},"maintenance":{"status":"stale","label":"3y since push","daysSincePush":1262,"lastPushedAt":"2023-03-08T21:42:10+00:00"},"risk":{"level":"needs_review","label":"Needs review","requiresReview":true,"notes":["Repository appears stale","Repository looks stale","Quality score needs review","Documentation summary is thin","Recent maintenance: 3y since push"]},"coverageTags":["Coding","GitHub automation","support-automation","helpdesk","support","automation","customer-support","forum"]},"audit":{"audit_score":71,"risk_level":"needs_review","risk_label":"Needs review","warnings":["Repository appears stale","Repository looks stale","Quality score needs review","Documentation summary is thin","Recent maintenance: 3y since push"]},"decision":{"readiness_score":70,"readiness_label":"Prototype first","headline":"Fallback candidate for Customer support","role":"Fallback candidate","primary_fit":"Customer support","best_for":["Customer support workflows","general agent builders","teams that value GitHub adoption signals"],"risks":["Repository looks stale","No OpenAgentSkill engagement data yet"],"next_steps":["Install it in a sandbox agent and run one Customer support task end to end.","Compare output quality, latency, and failure behavior against at least one alternative.","Promote it into production only after reviewing repository permissions, license, and maintenance signals."]},"agent_readable_metadata":{"version":"openagentskill-agent-metadata-v2","skill":{"slug":"helpyio-helpy","name":"Helpy","description":"Helpy is a modern, open source helpdesk customer support application. Features include knowledgebase, community discussions and support tickets integrated with email.","category":"support-automation","url":"https://www.openagentskill.com/skills/helpyio-helpy","repository":"https://github.com/helpyio/helpy","github_repo":"helpyio/helpy"},"suited_tasks":["Customer support workflows","general agent builders","teams that value GitHub adoption signals","Read user messages","Find relevant knowledge","Prepare clear next steps","Move data between tools","Transform files"],"suited_agents":["Ruby","Helpdesk","Codex","Claude Code","Cursor","OpenAgentSkill CLI","CLI"],"install":{"command":"npx skills add helpyio/helpy","ready":true,"targets":[{"id":"openagentskill-cli","label":"CLI","kind":"command","value":"npx --yes https://github.com/Leon-Drq/openagentskill/releases/download/cli-v0.2.1/openagentskill-0.2.1.tgz install helpyio-helpy"},{"id":"codex","label":"Codex","kind":"agent-prompt","value":"Install the \"Helpy\" agent skill from https://github.com/helpyio/helpy. Read its SKILL.md or equivalent instructions first, install only the files needed for this workspace, and summarize any required setup before using it. Skill purpose: Helpy is a modern, open source helpdesk customer support application. Features include knowledgebase, community discussions and support tickets integrated with email. After the install attempt, report the result to https://www.openagentskill.com/api/agent/outcome with POST JSON {\"event_id\":\"install_<unique-id>\",\"skill_slug\":\"helpyio-helpy\",\"task\":\"Install Helpy\",\"agent\":\"codex\",\"outcome\":\"success\",\"install_used\":true}. Replace event_id with a unique value and outcome with success or failed. Report success only after the skill is installed and a minimal verification passes."},{"id":"claude-code","label":"Claude Code","kind":"agent-prompt","value":"Add \"Helpy\" as a Claude Code skill from https://github.com/helpyio/helpy. Inspect the skill instructions, place the reusable skill files in the appropriate local skills location for this project, and report the activation steps. Skill purpose: Helpy is a modern, open source helpdesk customer support application. Features include knowledgebase, community discussions and support tickets integrated with email. After the install attempt, report the result to https://www.openagentskill.com/api/agent/outcome with POST JSON {\"event_id\":\"install_<unique-id>\",\"skill_slug\":\"helpyio-helpy\",\"task\":\"Install Helpy\",\"agent\":\"claude-code\",\"outcome\":\"success\",\"install_used\":true}. Replace event_id with a unique value and outcome with success or failed. Report success only after the skill is installed and a minimal verification passes."},{"id":"cursor","label":"Cursor","kind":"agent-prompt","value":"Turn \"Helpy\" from https://github.com/helpyio/helpy into a reusable Cursor project rule or agent instruction. Preserve the core workflow, adapt paths to this repo, and keep the rule scoped to tasks where it is relevant. Skill purpose: Helpy is a modern, open source helpdesk customer support application. Features include knowledgebase, community discussions and support tickets integrated with email. After the install attempt, report the result to https://www.openagentskill.com/api/agent/outcome with POST JSON {\"event_id\":\"install_<unique-id>\",\"skill_slug\":\"helpyio-helpy\",\"task\":\"Install Helpy\",\"agent\":\"cursor\",\"outcome\":\"success\",\"install_used\":true}. Replace event_id with a unique value and outcome with success or failed. Report success only after the skill is installed and a minimal verification passes."}],"handoff_url":"https://www.openagentskill.com/api/skills/helpyio-helpy/install","manifest_url":"https://www.openagentskill.com/api/registry/manifest/helpyio-helpy"},"trust":{"score":80,"label":"Strong shortlist","version":"trust-score-v4","install_policy":"human_review_before_install","evidence":{"stars":"2.5K GitHub stars","repoActivity":"2.5K stars, 488 forks","lastPushed":"3y since push","license":"MIT","repository":"https://github.com/helpyio/helpy","install":"npx skills add helpyio/helpy","installSafety":"standard package or runtime install path","permissionSurface":"no high-risk permission surface in public metadata","documentation":"Usable metadata, review docs","agentOutcomes":"No agent outcome data yet"},"outcome_evidence":{"total":0,"successes":0,"failures":0,"not_relevant":0,"success_rate":null,"recent_success_rate":null,"recent_failure_rate":null,"install_attempts":0,"install_success_rate":null,"risk_blocked":0,"setup_required":0,"avg_output_quality":null,"production_outcomes":0,"last_outcome_at":null,"label":"No agent outcome data yet"},"auto_install":{"allowed":false,"sandbox_required":true,"reason":"Human review or sandbox validation is required before automatic installation."},"best_for":["support-automation","helpdesk","support","automation","customer-support","forum"],"known_risks":["Repository looks stale","Quality score needs review","Documentation summary is thin","Recent maintenance: 3y since push"]},"agent_proven":{"version":"agent-proven-v1","score":0,"tier":"unproven","label":"Needs first agent run","summary":"No agent outcome reports yet. 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Creators can claim the listing to update ownership signals."},"stats":{"stars":19026,"forks":563,"verified_installs":0,"install_attempts":0,"successful_runs":0,"total_outcomes":0,"downloads":0,"rating":0,"review_count":0,"quality_score":62.16},"quality":{"score":92,"tier":"excellent","label":"Excellent","summary":"High-confidence pick with strong adoption and healthy maintenance signals.","signals":[{"label":"GitHub stars","value":"19K","tone":"positive"},{"label":"Freshness","value":"11mo ago","tone":"positive"},{"label":"Install ready","value":"Yes","tone":"positive"},{"label":"License","value":"OSL-3.0","tone":"neutral"}],"warnings":[]},"trust":{"version":"trust-score-v4","score":86,"tier":"production","label":"Production candidate","summary":"Strong OpenAgentSkill Trust Score across adoption, recent maintenance, license clarity, documentation, dependency/runtime risk, install safety, permission surface, and install availability.","recommendedAction":"Shortlist for production use, 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score"]},"auto_install_allowed":false,"human_review_required":true,"blocked":false,"audit_risk":"safe_to_try","permission_hints":[{"id":"network","label":"Network access","reason":"Skill likely fetches remote pages, APIs, repositories, or external services.","severity":"medium"}],"policy_warnings":["Documentation summary is thin"],"constraints_applied":{"max_risk":"medium","needs_install_command":true,"min_stars":0}},"safety_gate":{"tier":"reviewed","label":"Reviewed","badge":"REVIEWED","auto_install_policy":"review","auto_install_allowed":false,"human_review_required":true,"blocked":false,"recommended_action":"Review the audit page, then allow agent install in a sandboxed workflow.","reasons":["Safe-to-try audit","73/100 agent safety score"]},"supply_profile":{"track":{"slug":"research","label":"Research and knowledge work","shortLabel":"Research","description":"Deep research, source comparison, literature review, RAG, knowledge search, and reports."},"scenario":{"label":"RAG and 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knowledge","support-automation","customer-support","automation","agent-privilege","backbonejs","docker-runtime"]},"audit":{"audit_score":85,"risk_level":"safe_to_try","risk_label":"Safe to try","warnings":["Documentation summary is thin"]},"decision":{"readiness_score":94,"readiness_label":"Production-ready","headline":"Primary pick for Customer support","role":"Primary pick","primary_fit":"Customer support","best_for":["Customer support workflows","general agent builders","teams that value GitHub adoption signals"],"risks":["No OpenAgentSkill engagement data yet"],"next_steps":["Install it in a sandbox agent and run one Customer support task end to end.","Compare output quality, latency, and failure behavior against at least one alternative.","Promote it into production only after reviewing repository permissions, license, and maintenance signals."]},"agent_readable_metadata":{"version":"openagentskill-agent-metadata-v2","skill":{"slug":"uvdesk-community-skeleton","name":"Community Skeleton","description":"UVdesk Open Source Community Helpdesk is a comprehensive ticketing support system designed for everyone, offering robust features to streamline customer support and collaboration.","category":"support-automation","url":"https://www.openagentskill.com/skills/uvdesk-community-skeleton","repository":"https://github.com/uvdesk/community-skeleton","github_repo":"uvdesk/community-skeleton"},"suited_tasks":["Customer support workflows","general agent builders","teams that value GitHub adoption signals","Read user messages","Find relevant knowledge","Prepare clear next steps","Move data between tools","Transform files"],"suited_agents":["CSS","Support Automation","Codex","Claude Code","Cursor","OpenAgentSkill CLI","CLI"],"install":{"command":"npx skills add uvdesk/community-skeleton","ready":true,"targets":[{"id":"openagentskill-cli","label":"CLI","kind":"command","value":"npx --yes https://github.com/Leon-Drq/openagentskill/releases/download/cli-v0.2.1/openagentskill-0.2.1.tgz install uvdesk-community-skeleton"},{"id":"codex","label":"Codex","kind":"agent-prompt","value":"Install the \"Community Skeleton\" agent skill from https://github.com/uvdesk/community-skeleton. Read its SKILL.md or equivalent instructions first, install only the files needed for this workspace, and summarize any required setup before using it. Skill purpose: UVdesk Open Source Community Helpdesk is a comprehensive ticketing support system designed for everyone, offering robust features to streamline customer support and collaboration. After the install attempt, report the result to https://www.openagentskill.com/api/agent/outcome with POST JSON {\"event_id\":\"install_<unique-id>\",\"skill_slug\":\"uvdesk-community-skeleton\",\"task\":\"Install Community Skeleton\",\"agent\":\"codex\",\"outcome\":\"success\",\"install_used\":true}. Replace event_id with a unique value and outcome with success or failed. Report success only after the skill is installed and a minimal verification passes."},{"id":"claude-code","label":"Claude Code","kind":"agent-prompt","value":"Add \"Community Skeleton\" as a Claude Code skill from https://github.com/uvdesk/community-skeleton. Inspect the skill instructions, place the reusable skill files in the appropriate local skills location for this project, and report the activation steps. Skill purpose: UVdesk Open Source Community Helpdesk is a comprehensive ticketing support system designed for everyone, offering robust features to streamline customer support and collaboration. After the install attempt, report the result to https://www.openagentskill.com/api/agent/outcome with POST JSON {\"event_id\":\"install_<unique-id>\",\"skill_slug\":\"uvdesk-community-skeleton\",\"task\":\"Install Community Skeleton\",\"agent\":\"claude-code\",\"outcome\":\"success\",\"install_used\":true}. Replace event_id with a unique value and outcome with success or failed. Report success only after the skill is installed and a minimal verification passes."},{"id":"cursor","label":"Cursor","kind":"agent-prompt","value":"Turn \"Community Skeleton\" from https://github.com/uvdesk/community-skeleton into a reusable Cursor project rule or agent instruction. Preserve the core workflow, adapt paths to this repo, and keep the rule scoped to tasks where it is relevant. Skill purpose: UVdesk Open Source Community Helpdesk is a comprehensive ticketing support system designed for everyone, offering robust features to streamline customer support and collaboration. After the install attempt, report the result to https://www.openagentskill.com/api/agent/outcome with POST JSON {\"event_id\":\"install_<unique-id>\",\"skill_slug\":\"uvdesk-community-skeleton\",\"task\":\"Install Community Skeleton\",\"agent\":\"cursor\",\"outcome\":\"success\",\"install_used\":true}. Replace event_id with a unique value and outcome with success or failed. Report success only after the skill is installed and a minimal verification passes."}],"handoff_url":"https://www.openagentskill.com/api/skills/uvdesk-community-skeleton/install","manifest_url":"https://www.openagentskill.com/api/registry/manifest/uvdesk-community-skeleton"},"trust":{"score":86,"label":"Production candidate","version":"trust-score-v4","install_policy":"agent_install_candidate","evidence":{"stars":"19K GitHub stars","repoActivity":"19K stars, 563 forks","lastPushed":"11mo since push","license":"OSL-3.0","repository":"https://github.com/uvdesk/community-skeleton","install":"npx skills add uvdesk/community-skeleton","installSafety":"standard package or runtime install path","permissionSurface":"no high-risk permission surface in public metadata","documentation":"Usable metadata, review docs","agentOutcomes":"No agent outcome data yet"},"outcome_evidence":{"total":0,"successes":0,"failures":0,"not_relevant":0,"success_rate":null,"recent_success_rate":null,"recent_failure_rate":null,"install_attempts":0,"install_success_rate":null,"risk_blocked":0,"setup_required":0,"avg_output_quality":null,"production_outcomes":0,"last_outcome_at":null,"label":"No agent outcome data yet"},"auto_install":{"allowed":true,"sandbox_required":true,"reason":"Trust Score v4 allows sandbox-first agent installation after normal workspace review."},"best_for":["support-automation","customer-support","automation","agent-privilege","backbonejs","docker-runtime"],"known_risks":["Documentation summary is thin"]},"agent_proven":{"version":"agent-proven-v1","score":0,"tier":"unproven","label":"Needs first agent run","summary":"No agent outcome reports yet. Use Resolve, run one narrow sandbox task, then report the result.","metrics":{"totalOutcomes":0,"successfulOutcomes":0,"failedOutcomes":0,"installAttempts":0,"installSuccessRate":null,"successRate":null,"recentSuccessRate":null,"recentFailureRate":null,"riskBlocked":0,"setupRequired":0,"notRelevant":0,"avgOutputQuality":null,"avgTimeToUsefulMs":null,"productionOutcomes":0,"humanReviewRequired":0,"uniqueAgents":0,"lastOutcomeAt":null},"signals":[],"penalties":["No real agent outcome evidence yet"]},"audit":{"score":85,"risk_level":"safe_to_try","risk_label":"Safe to try","warnings":["Documentation summary is thin"]},"safety_gate":{"tier":"reviewed","label":"Reviewed","auto_install_policy":"review","auto_install_allowed":false,"human_review_required":true,"blocked":false,"recommended_action":"Review the audit page, then allow agent install in a sandboxed workflow."},"quality":{"score":92,"label":"Excellent"},"supply":{"track":"Research and knowledge work","scenario":"RAG and knowledge","maintenance":"11mo since push","risk":"Safe to try"},"alternative_skills":[],"do_not_use_when":["teams that need a vendor-supported SLA","high-compliance environments without internal security review","No OpenAgentSkill engagement data yet","Documentation summary is thin","Production credentials, payments, or irreversible account changes without explicit human review","Sensitive private data before reviewing repository code, license, and permission surface"],"agent_contract":{"task_input":"Use Community Skeleton in an agent workflow","recommended_action":"Review the audit page, then allow agent install in a sandboxed workflow.","install_policy":"review","minimum_review_before_use":["Trust: 86/100 Production candidate","Audit: 85/100 Safe to try","Safety: 73/100 Review before install","Review repository, license, install command, and permission surface before production use."],"expected_agent_output":{"selected_skill":"uvdesk-community-skeleton (Community Skeleton)","install_command":"npx skills add uvdesk/community-skeleton","risk_summary":"Safe to try; Reviewed; Low metadata risk","verification_result":"Report the smallest successful task, files touched, warnings, and any missing setup."}},"outcome_feedback":{"endpoint":"https://www.openagentskill.com/api/agent/outcome","method":"POST","requires_resolve_event_id":true,"event_id_source":"Use install_receipt.outcome_feedback.event_id or feedback.event_id returned by /api/agent/resolve for the current task.","expected_outcomes":["success","failed","not_relevant","blocked_by_risk","setup_required"],"payload_template":{"event_id":"<install_receipt.outcome_feedback.event_id or feedback.event_id from /api/agent/resolve>","skill_slug":"uvdesk-community-skeleton","task":"Use Community Skeleton in an agent workflow","agent":"codex","outcome":"success","install_used":true,"risk_blocked":false,"setup_required":false,"task_success":true,"output_quality":4,"error_type":null,"human_review_required":false,"workspace":"sandbox","time_to_useful_ms":120000,"notes":"Report the smallest successful task, setup friction, files touched, and risk notes."}},"endpoints":{"web":"https://www.openagentskill.com/skills/uvdesk-community-skeleton","api":"https://www.openagentskill.com/api/agent/skills/uvdesk-community-skeleton","audit":"https://www.openagentskill.com/skills/uvdesk-community-skeleton/audit","eval":"https://www.openagentskill.com/api/agent/evals?slug=uvdesk-community-skeleton&task=Use%20Community%20Skeleton%20in%20an%20agent%20workflow&max_risk=medium","resolve":"https://www.openagentskill.com/api/agent/resolve?task=Use%20Community%20Skeleton%20in%20an%20agent%20workflow&agent=codex&max_risk=medium","receipt":"https://www.openagentskill.com/api/agent/receipt?task=Use%20Community%20Skeleton%20in%20an%20agent%20workflow&agent=codex&max_risk=medium&format=text","install":"https://www.openagentskill.com/api/skills/uvdesk-community-skeleton/install","manifest":"https://www.openagentskill.com/api/registry/manifest/uvdesk-community-skeleton"}},"machine_metadata":{"version":"openagentskill-agent-metadata-v2","skill":{"slug":"uvdesk-community-skeleton","name":"Community Skeleton","description":"UVdesk Open Source Community Helpdesk is a comprehensive ticketing support system designed for everyone, offering robust features to streamline customer support and collaboration.","category":"support-automation","url":"https://www.openagentskill.com/skills/uvdesk-community-skeleton","repository":"https://github.com/uvdesk/community-skeleton","github_repo":"uvdesk/community-skeleton"},"suited_tasks":["Customer support workflows","general agent builders","teams that value GitHub adoption signals","Read user messages","Find relevant knowledge","Prepare clear next steps","Move data between tools","Transform files"],"suited_agents":["CSS","Support Automation","Codex","Claude Code","Cursor","OpenAgentSkill CLI","CLI"],"install":{"command":"npx skills add uvdesk/community-skeleton","ready":true,"targets":[{"id":"openagentskill-cli","label":"CLI","kind":"command","value":"npx --yes https://github.com/Leon-Drq/openagentskill/releases/download/cli-v0.2.1/openagentskill-0.2.1.tgz install uvdesk-community-skeleton"},{"id":"codex","label":"Codex","kind":"agent-prompt","value":"Install the \"Community Skeleton\" agent skill from https://github.com/uvdesk/community-skeleton. Read its SKILL.md or equivalent instructions first, install only the files needed for this workspace, and summarize any required setup before using it. Skill purpose: UVdesk Open Source Community Helpdesk is a comprehensive ticketing support system designed for everyone, offering robust features to streamline customer support and collaboration. After the install attempt, report the result to https://www.openagentskill.com/api/agent/outcome with POST JSON {\"event_id\":\"install_<unique-id>\",\"skill_slug\":\"uvdesk-community-skeleton\",\"task\":\"Install Community Skeleton\",\"agent\":\"codex\",\"outcome\":\"success\",\"install_used\":true}. Replace event_id with a unique value and outcome with success or failed. Report success only after the skill is installed and a minimal verification passes."},{"id":"claude-code","label":"Claude Code","kind":"agent-prompt","value":"Add \"Community Skeleton\" as a Claude Code skill from https://github.com/uvdesk/community-skeleton. Inspect the skill instructions, place the reusable skill files in the appropriate local skills location for this project, and report the activation steps. Skill purpose: UVdesk Open Source Community Helpdesk is a comprehensive ticketing support system designed for everyone, offering robust features to streamline customer support and collaboration. After the install attempt, report the result to https://www.openagentskill.com/api/agent/outcome with POST JSON {\"event_id\":\"install_<unique-id>\",\"skill_slug\":\"uvdesk-community-skeleton\",\"task\":\"Install Community Skeleton\",\"agent\":\"claude-code\",\"outcome\":\"success\",\"install_used\":true}. Replace event_id with a unique value and outcome with success or failed. Report success only after the skill is installed and a minimal verification passes."},{"id":"cursor","label":"Cursor","kind":"agent-prompt","value":"Turn \"Community Skeleton\" from https://github.com/uvdesk/community-skeleton into a reusable Cursor project rule or agent instruction. Preserve the core workflow, adapt paths to this repo, and keep the rule scoped to tasks where it is relevant. Skill purpose: UVdesk Open Source Community Helpdesk is a comprehensive ticketing support system designed for everyone, offering robust features to streamline customer support and collaboration. After the install attempt, report the result to https://www.openagentskill.com/api/agent/outcome with POST JSON {\"event_id\":\"install_<unique-id>\",\"skill_slug\":\"uvdesk-community-skeleton\",\"task\":\"Install Community Skeleton\",\"agent\":\"cursor\",\"outcome\":\"success\",\"install_used\":true}. Replace event_id with a unique value and outcome with success or failed. Report success only after the skill is installed and a minimal verification passes."}],"handoff_url":"https://www.openagentskill.com/api/skills/uvdesk-community-skeleton/install","manifest_url":"https://www.openagentskill.com/api/registry/manifest/uvdesk-community-skeleton"},"trust":{"score":86,"label":"Production candidate","version":"trust-score-v4","install_policy":"agent_install_candidate","evidence":{"stars":"19K GitHub stars","repoActivity":"19K stars, 563 forks","lastPushed":"11mo since push","license":"OSL-3.0","repository":"https://github.com/uvdesk/community-skeleton","install":"npx skills add uvdesk/community-skeleton","installSafety":"standard package or runtime install path","permissionSurface":"no high-risk permission surface in public metadata","documentation":"Usable metadata, review docs","agentOutcomes":"No agent outcome data yet"},"outcome_evidence":{"total":0,"successes":0,"failures":0,"not_relevant":0,"success_rate":null,"recent_success_rate":null,"recent_failure_rate":null,"install_attempts":0,"install_success_rate":null,"risk_blocked":0,"setup_required":0,"avg_output_quality":null,"production_outcomes":0,"last_outcome_at":null,"label":"No agent outcome data yet"},"auto_install":{"allowed":true,"sandbox_required":true,"reason":"Trust Score v4 allows sandbox-first agent installation after normal workspace review."},"best_for":["support-automation","customer-support","automation","agent-privilege","backbonejs","docker-runtime"],"known_risks":["Documentation summary is thin"]},"agent_proven":{"version":"agent-proven-v1","score":0,"tier":"unproven","label":"Needs first agent run","summary":"No agent outcome reports yet. Use Resolve, run one narrow sandbox task, then report the result.","metrics":{"totalOutcomes":0,"successfulOutcomes":0,"failedOutcomes":0,"installAttempts":0,"installSuccessRate":null,"successRate":null,"recentSuccessRate":null,"recentFailureRate":null,"riskBlocked":0,"setupRequired":0,"notRelevant":0,"avgOutputQuality":null,"avgTimeToUsefulMs":null,"productionOutcomes":0,"humanReviewRequired":0,"uniqueAgents":0,"lastOutcomeAt":null},"signals":[],"penalties":["No real agent outcome evidence yet"]},"audit":{"score":85,"risk_level":"safe_to_try","risk_label":"Safe to try","warnings":["Documentation summary is thin"]},"safety_gate":{"tier":"reviewed","label":"Reviewed","auto_install_policy":"review","auto_install_allowed":false,"human_review_required":true,"blocked":false,"recommended_action":"Review the audit page, then allow agent install in a sandboxed workflow."},"quality":{"score":92,"label":"Excellent"},"supply":{"track":"Research and knowledge work","scenario":"RAG and knowledge","maintenance":"11mo since push","risk":"Safe to try"},"alternative_skills":[],"do_not_use_when":["teams that need a vendor-supported SLA","high-compliance environments without internal security review","No OpenAgentSkill engagement data yet","Documentation summary is thin","Production credentials, payments, or irreversible account changes without explicit human review","Sensitive private data before reviewing repository code, license, and permission surface"],"agent_contract":{"task_input":"Use Community Skeleton in an agent workflow","recommended_action":"Review the audit page, then allow agent install in a sandboxed workflow.","install_policy":"review","minimum_review_before_use":["Trust: 86/100 Production candidate","Audit: 85/100 Safe to try","Safety: 73/100 Review before install","Review repository, license, install command, and permission surface before production use."],"expected_agent_output":{"selected_skill":"uvdesk-community-skeleton (Community Skeleton)","install_command":"npx skills add uvdesk/community-skeleton","risk_summary":"Safe to try; Reviewed; Low metadata risk","verification_result":"Report the smallest successful task, files touched, warnings, and any missing setup."}},"outcome_feedback":{"endpoint":"https://www.openagentskill.com/api/agent/outcome","method":"POST","requires_resolve_event_id":true,"event_id_source":"Use install_receipt.outcome_feedback.event_id or feedback.event_id returned by /api/agent/resolve for the current task.","expected_outcomes":["success","failed","not_relevant","blocked_by_risk","setup_required"],"payload_template":{"event_id":"<install_receipt.outcome_feedback.event_id or feedback.event_id from /api/agent/resolve>","skill_slug":"uvdesk-community-skeleton","task":"Use Community Skeleton in an agent workflow","agent":"codex","outcome":"success","install_used":true,"risk_blocked":false,"setup_required":false,"task_success":true,"output_quality":4,"error_type":null,"human_review_required":false,"workspace":"sandbox","time_to_useful_ms":120000,"notes":"Report the smallest successful task, setup friction, files touched, and risk notes."}},"endpoints":{"web":"https://www.openagentskill.com/skills/uvdesk-community-skeleton","api":"https://www.openagentskill.com/api/agent/skills/uvdesk-community-skeleton","audit":"https://www.openagentskill.com/skills/uvdesk-community-skeleton/audit","eval":"https://www.openagentskill.com/api/agent/evals?slug=uvdesk-community-skeleton&task=Use%20Community%20Skeleton%20in%20an%20agent%20workflow&max_risk=medium","resolve":"https://www.openagentskill.com/api/agent/resolve?task=Use%20Community%20Skeleton%20in%20an%20agent%20workflow&agent=codex&max_risk=medium","receipt":"https://www.openagentskill.com/api/agent/receipt?task=Use%20Community%20Skeleton%20in%20an%20agent%20workflow&agent=codex&max_risk=medium&format=text","install":"https://www.openagentskill.com/api/skills/uvdesk-community-skeleton/install","manifest":"https://www.openagentskill.com/api/registry/manifest/uvdesk-community-skeleton"}},"platforms":["CSS","Support Automation"],"use_cases":[{"slug":"customer-support","title":"Customer support","url":"https://www.openagentskill.com/use-cases/customer-support"},{"slug":"workflow-automation","title":"Workflow automation","url":"https://www.openagentskill.com/use-cases/workflow-automation"},{"slug":"local-desktop","title":"Local desktop","url":"https://www.openagentskill.com/use-cases/local-desktop"},{"slug":"rag-knowledge","title":"RAG and knowledge","url":"https://www.openagentskill.com/use-cases/rag-knowledge"}],"install":"npx skills add uvdesk/community-skeleton","install_targets":[{"id":"openagentskill-cli","label":"CLI","title":"OpenAgentSkill CLI","kind":"command","value":"npx --yes https://github.com/Leon-Drq/openagentskill/releases/download/cli-v0.2.1/openagentskill-0.2.1.tgz install uvdesk-community-skeleton","description":"Resolve policy, run the source installer safely, and report a verified install receipt.","copyLabel":"Copy command"},{"id":"codex","label":"Codex","title":"Codex install prompt","kind":"agent-prompt","value":"Install the \"Community Skeleton\" agent skill from https://github.com/uvdesk/community-skeleton. Read its SKILL.md or equivalent instructions first, install only the files needed for this workspace, and summarize any required setup before using it. Skill purpose: UVdesk Open Source Community Helpdesk is a comprehensive ticketing support system designed for everyone, offering robust features to streamline customer support and collaboration. After the install attempt, report the result to https://www.openagentskill.com/api/agent/outcome with POST JSON {\"event_id\":\"install_<unique-id>\",\"skill_slug\":\"uvdesk-community-skeleton\",\"task\":\"Install Community Skeleton\",\"agent\":\"codex\",\"outcome\":\"success\",\"install_used\":true}. Replace event_id with a unique value and outcome with success or failed. Report success only after the skill is installed and a minimal verification passes.","description":"Give Codex a repo-aware install prompt when the skill is not available through a local CLI.","copyLabel":"Copy prompt"},{"id":"claude-code","label":"Claude Code","title":"Claude Code skill prompt","kind":"agent-prompt","value":"Add \"Community Skeleton\" as a Claude Code skill from https://github.com/uvdesk/community-skeleton. Inspect the skill instructions, place the reusable skill files in the appropriate local skills location for this project, and report the activation steps. Skill purpose: UVdesk Open Source Community Helpdesk is a comprehensive ticketing support system designed for everyone, offering robust features to streamline customer support and collaboration. After the install attempt, report the result to https://www.openagentskill.com/api/agent/outcome with POST JSON {\"event_id\":\"install_<unique-id>\",\"skill_slug\":\"uvdesk-community-skeleton\",\"task\":\"Install Community Skeleton\",\"agent\":\"claude-code\",\"outcome\":\"success\",\"install_used\":true}. Replace event_id with a unique value and outcome with success or failed. Report success only after the skill is installed and a minimal verification passes.","description":"Use this prompt to ask Claude Code to add the skill and explain the local activation steps.","copyLabel":"Copy prompt"},{"id":"cursor","label":"Cursor","title":"Cursor rule prompt","kind":"agent-prompt","value":"Turn \"Community Skeleton\" from https://github.com/uvdesk/community-skeleton into a reusable Cursor project rule or agent instruction. Preserve the core workflow, adapt paths to this repo, and keep the rule scoped to tasks where it is relevant. Skill purpose: UVdesk Open Source Community Helpdesk is a comprehensive ticketing support system designed for everyone, offering robust features to streamline customer support and collaboration. After the install attempt, report the result to https://www.openagentskill.com/api/agent/outcome with POST JSON {\"event_id\":\"install_<unique-id>\",\"skill_slug\":\"uvdesk-community-skeleton\",\"task\":\"Install Community Skeleton\",\"agent\":\"cursor\",\"outcome\":\"success\",\"install_used\":true}. Replace event_id with a unique value and outcome with success or failed. Report success only after the skill is installed and a minimal verification passes.","description":"Use this when installing as Cursor project rules or reusable agent instructions.","copyLabel":"Copy prompt"}],"repository":"https://github.com/uvdesk/community-skeleton","github_repo":"uvdesk/community-skeleton","version":"1.0.0","license":"OSL-3.0","updated_at":"2026-08-18T17:22:21.819119+00:00","canonical_key":"uvdesk/community-skeleton","recommendation_reasons":["Matches task terms: helpdesk","Strong GitHub adoption: 19,026 stars","Install handoff is available","Repository freshness signal is available","Registry match score 33"],"urls":{"web":"https://www.openagentskill.com/skills/uvdesk-community-skeleton","api":"https://www.openagentskill.com/api/agent/skills/uvdesk-community-skeleton","install_api":"https://www.openagentskill.com/api/skills/uvdesk-community-skeleton/install","audit":"https://www.openagentskill.com/skills/uvdesk-community-skeleton/audit","repository":"https://github.com/uvdesk/community-skeleton"}},{"rank":10,"match_type":"related","match_score":18,"raw_match_score":197.4,"semantic_relevance":52,"slug":"webasyst-webasyst-framework","name":"Webasyst Framework","description":"Webasyst PHP/JS Framework: CRM, CMS, ecommerce, helpdesk, teamwork, automation, cloud apps for business.","tagline":"Webasyst PHP/JS Framework: CRM, CMS, ecommerce, helpdesk, teamwork, automation, cloud apps for business.","category":"growth-marketing","tags":["crm","sales","automation","marketing-seo","app-backend","erp","php-framework","smb","team-platform","php"],"author":{"name":"webasyst","verified":false,"url":"https://github.com/webasyst"},"attribution":{"status":"community_indexed","statusLabel":"Community indexed","shortLabel":"COMMUNITY INDEXED","sourceLabel":"GitHub star discovery","sourceDetail":"webasyst/webasyst-framework","creatorName":"webasyst","creatorUrl":"https://github.com/webasyst","sourceUrl":"https://github.com/webasyst/webasyst-framework","indexedBy":"OpenAgentSkill community index","claimUrl":"https://www.openagentskill.com/skills/webasyst-webasyst-framework#claim-this-skill","claimCta":"Claim this skill","trustNote":"This listing was indexed from public sources and is not marked official until a maintainer claim is approved.","publicNote":"Attribution links to the public repository or creator profile. Creators can claim the listing to update ownership signals."},"stats":{"stars":304,"forks":203,"verified_installs":0,"install_attempts":0,"successful_runs":0,"total_outcomes":0,"downloads":0,"rating":0,"review_count":0,"quality_score":48.09},"quality":{"score":70,"tier":"strong","label":"Strong","summary":"Solid option that is likely worth shortlisting for production workflows.","signals":[{"label":"GitHub stars","value":"304","tone":"neutral"},{"label":"Freshness","value":"2mo ago","tone":"positive"},{"label":"Install ready","value":"Yes","tone":"positive"},{"label":"License","value":"LGPL-3.0","tone":"neutral"}],"warnings":[]},"trust":{"version":"trust-score-v4","score":78,"tier":"strong","label":"Strong shortlist","summary":"Good trust signals with a few areas worth checking before rollout.","recommendedAction":"Test in a sandbox workflow and compare its install path with close alternatives.","dimensions":[{"id":"github_adoption","label":"GitHub 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Report success only after the skill is installed and a minimal verification passes.","description":"Give Codex a repo-aware install prompt when the skill is not available through a local CLI.","copyLabel":"Copy prompt"},{"id":"claude-code","label":"Claude Code","title":"Claude Code skill prompt","kind":"agent-prompt","value":"Add \"Webasyst Framework\" as a Claude Code skill from https://github.com/webasyst/webasyst-framework. Inspect the skill instructions, place the reusable skill files in the appropriate local skills location for this project, and report the activation steps. Skill purpose: Webasyst PHP/JS Framework: CRM, CMS, ecommerce, helpdesk, teamwork, automation, cloud apps for business. After the install attempt, report the result to https://www.openagentskill.com/api/agent/outcome with POST JSON {\"event_id\":\"install_<unique-id>\",\"skill_slug\":\"webasyst-webasyst-framework\",\"task\":\"Install Webasyst Framework\",\"agent\":\"claude-code\",\"outcome\":\"success\",\"install_used\":true}. Replace event_id with a unique value and outcome with success or failed. Report success only after the skill is installed and a minimal verification passes.","description":"Use this prompt to ask Claude Code to add the skill and explain the local activation steps.","copyLabel":"Copy prompt"},{"id":"cursor","label":"Cursor","title":"Cursor rule prompt","kind":"agent-prompt","value":"Turn \"Webasyst Framework\" from https://github.com/webasyst/webasyst-framework into a reusable Cursor project rule or agent instruction. Preserve the core workflow, adapt paths to this repo, and keep the rule scoped to tasks where it is relevant. Skill purpose: Webasyst PHP/JS Framework: CRM, CMS, ecommerce, helpdesk, teamwork, automation, cloud apps for business. After the install attempt, report the result to https://www.openagentskill.com/api/agent/outcome with POST JSON {\"event_id\":\"install_<unique-id>\",\"skill_slug\":\"webasyst-webasyst-framework\",\"task\":\"Install Webasyst Framework\",\"agent\":\"cursor\",\"outcome\":\"success\",\"install_used\":true}. Replace event_id with a unique value and outcome with success or failed. Report success only after the skill is installed and a minimal verification passes.","description":"Use this when installing as Cursor project rules or reusable agent instructions.","copyLabel":"Copy prompt"}],"repository":"https://github.com/webasyst/webasyst-framework","github_repo":"webasyst/webasyst-framework","version":"1.0.0","license":"LGPL-3.0","updated_at":"2026-08-18T17:22:21.819119+00:00","canonical_key":"webasyst/webasyst-framework","recommendation_reasons":["Matches task terms: helpdesk","Install handoff is available","Repository freshness signal is available","Registry match score 18"],"urls":{"web":"https://www.openagentskill.com/skills/webasyst-webasyst-framework","api":"https://www.openagentskill.com/api/agent/skills/webasyst-webasyst-framework","install_api":"https://www.openagentskill.com/api/skills/webasyst-webasyst-framework/install","audit":"https://www.openagentskill.com/skills/webasyst-webasyst-framework/audit","repository":"https://github.com/webasyst/webasyst-framework"}}],"meta":{"endpoint":"/api/skills/search","canonical_agent_endpoint":"/api/agent/resolve","lookup_intent":false,"exact_match_found":true,"match_counts":{"exact":1,"near":0,"related":9},"no_match_message":null,"safety_policy":"Blocked candidates are excluded by default. Pass include_blocked=true only for manual audit workflows.","agent_friendly":true,"api_version":"1.0","generated_at":"2026-08-22T21:02:40.789Z"}}