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Skill purpose: :coffee: :seedling: Trudesk is an open-source help desk/ticketing solution.","description":"Use this when installing as Cursor project rules or reusable agent instructions.","copyLabel":"Copy prompt"}],"repository":"https://github.com/polonel/trudesk","github_repo":"polonel/trudesk","version":"1.0.0","license":"Unknown","updated_at":"2026-06-16T10:06:36.989952+00:00","canonical_key":"polonel/trudesk","recommendation_reasons":["Matches task terms: help, desk","Useful GitHub adoption: 1,489 stars","Install handoff is available","Repository freshness signal is available","Registry match score 31"],"urls":{"web":"https://www.openagentskill.com/skills/polonel-trudesk","api":"https://www.openagentskill.com/api/agent/skills/polonel-trudesk","install_api":"https://www.openagentskill.com/api/skills/polonel-trudesk/install","audit":"https://www.openagentskill.com/skills/polonel-trudesk/audit","repository":"https://github.com/polonel/trudesk"}},{"rank":3,"match_score":27,"raw_match_score":227,"slug":"freescout-help-desk-freescout","name":"Freescout","description":"FreeScout — Free self-hosted help desk & shared mailbox (Zendesk / Help Scout alternative)","tagline":"FreeScout — Free self-hosted help desk & shared mailbox (Zendesk / Help Scout alternative)","category":"support-automation","tags":["customer-support","automation","help-desk","helpdesk","helpdesk-ticketing","helpscout","laravel","osticket-alternative","php","shared-mailboxes"],"author":{"name":"freescout-help-desk","verified":true,"url":"https://github.com/freescout-help-desk"},"attribution":{"status":"community_indexed","statusLabel":"Community indexed","shortLabel":"COMMUNITY INDEXED","sourceLabel":"GitHub star discovery","sourceDetail":"freescout-help-desk/freescout","creatorName":"freescout-help-desk","creatorUrl":"https://github.com/freescout-help-desk","sourceUrl":"https://github.com/freescout-help-desk/freescout","indexedBy":"OpenAgentSkill community index","claimUrl":"https://www.openagentskill.com/skills/freescout-help-desk-freescout#claim-this-skill","claimCta":"Claim this skill","trustNote":"This listing was indexed from public sources and is not marked official until a maintainer claim is approved.","publicNote":"Attribution links to the public repository or creator profile. Creators can claim the listing to update ownership signals."},"stats":{"stars":4342,"forks":678,"downloads":0,"rating":0,"review_count":0,"quality_score":67.16},"quality":{"score":100,"tier":"excellent","label":"Excellent","summary":"High-confidence pick with strong adoption and healthy maintenance signals.","signals":[{"label":"GitHub stars","value":"4.3K","tone":"positive"},{"label":"Freshness","value":"17d ago","tone":"positive"},{"label":"Install ready","value":"Yes","tone":"positive"},{"label":"License","value":"AGPL-3.0","tone":"neutral"}],"warnings":[]},"trust":{"version":"trust-score-v4","score":91,"tier":"production","label":"Production candidate","summary":"Strong OpenAgentSkill Trust Score across adoption, recent maintenance, license clarity, documentation, dependency/runtime risk, install safety, permission surface, and install availability.","recommendedAction":"Shortlist for production use, then run a normal repository and dependency review.","dimensions":[{"id":"github_adoption","label":"GitHub adoption","score":86,"weight":0.13,"status":"pass","detail":"4.3K GitHub stars"},{"id":"repo_activity","label":"Stars/forks activity","score":83,"weight":0.08,"status":"pass","detail":"4.3K stars, 678 forks; issue activity unavailable in current metadata"},{"id":"maintenance","label":"Recent maintenance","score":100,"weight":0.14,"status":"pass","detail":"17d since push"},{"id":"license","label":"License clarity","score":86,"weight":0.09,"status":"pass","detail":"AGPL-3.0"},{"id":"documentation","label":"README/SKILL.md completeness","score":90,"weight":0.14,"status":"pass","detail":"Metadata includes enough usage and workflow context"},{"id":"dependency_risk","label":"Dependency/runtime risk","score":90,"weight":0.12,"status":"pass","detail":"no major dependency risk hints in public metadata"},{"id":"installability","label":"Install availability","score":92,"weight":0.1,"status":"pass","detail":"npx skills add freescout-help-desk/freescout"},{"id":"install_safety","label":"Install command safety","score":92,"weight":0.1,"status":"pass","detail":"standard package or runtime install path"},{"id":"permission_surface","label":"Permission surface","score":86,"weight":0.07,"status":"pass","detail":"filesystem or document access"},{"id":"repository","label":"Repository evidence","score":86,"weight":0.04,"status":"pass","detail":"https://github.com/freescout-help-desk/freescout"},{"id":"review_status","label":"Review status","score":88,"weight":0.05,"status":"pass","detail":"AI review data available"},{"id":"agent_outcomes","label":"Agent Proven outcomes","score":54,"weight":0.13,"status":"info","detail":"No agent outcome data yet"}],"checks":[{"status":"pass","label":"GitHub adoption","detail":"4.3K GitHub stars"},{"status":"pass","label":"Stars/forks activity","detail":"4.3K stars, 678 forks; issue activity unavailable in current metadata"},{"status":"pass","label":"Recent maintenance","detail":"17d since push"},{"status":"pass","label":"License clarity","detail":"AGPL-3.0"},{"status":"pass","label":"README/SKILL.md completeness","detail":"Metadata includes enough usage and workflow context"},{"status":"pass","label":"Dependency/runtime risk","detail":"no major dependency risk hints in public metadata"},{"status":"pass","label":"Install availability","detail":"npx skills add freescout-help-desk/freescout"},{"status":"pass","label":"Install command safety","detail":"standard package or runtime install path"},{"status":"pass","label":"Permission surface","detail":"filesystem or document access"},{"status":"pass","label":"Repository evidence","detail":"https://github.com/freescout-help-desk/freescout"},{"status":"pass","label":"Review status","detail":"AI review data available"},{"status":"info","label":"Agent Proven outcomes","detail":"No agent outcome data yet"},{"status":"pass","label":"Ownership","detail":"Listing manually verified"},{"status":"info","label":"OpenAgentSkill usage","detail":"No local usage activity yet"},{"status":"info","label":"Agent outcomes","detail":"No agent outcome data yet"}],"strengths":["Manually verified listing","AI review approved","Install path is available","Repository evidence is available","Recently maintained repository","Meaningful GitHub adoption signal","Install command has no obvious high-risk pattern"],"warnings":[],"evidence":{"stars":"4.3K GitHub stars","repoActivity":"4.3K stars, 678 forks","lastPushed":"17d since push","license":"AGPL-3.0","repository":"https://github.com/freescout-help-desk/freescout","install":"npx skills add freescout-help-desk/freescout","installSafety":"standard package or runtime install path","permissionSurface":"filesystem or document access","documentation":"Strong README/SKILL.md context","agentOutcomes":"No agent outcome data yet"},"installReadiness":{"ready":true,"command":"npx skills add freescout-help-desk/freescout","policy":"agent_install_candidate","label":"Agent install candidate","notes":["Install path is available","Repository evidence is available","License is declared","No Agent Proven outcome evidence yet","17d since push"]},"agentCompatibility":["PHP","Support Automation","Codex","Claude Code","Cursor","OpenAgentSkill CLI"],"riskSummary":{"level":"low","label":"Low metadata risk","notes":["No major trust warnings detected from available metadata"]},"outcomeEvidence":{"total":0,"successes":0,"failures":0,"notRelevant":0,"successRate":null,"installAttempts":0,"riskBlocked":0,"setupRequired":0,"installSuccessRate":null,"avgOutputQuality":null,"avgTimeToUsefulMs":null,"productionOutcomes":0,"humanReviewRequired":0,"recentSuccessRate":null,"recentFailureRate":null,"uniqueAgents":0,"agentProvenScore":0,"agentProvenLabel":"Needs first agent run","lastOutcomeAt":null,"label":"No agent outcome data yet"},"autoInstall":{"allowed":true,"sandboxRequired":true,"policy":"agent_install_candidate","reason":"Trust Score v4 allows sandbox-first agent installation after normal workspace review."},"bestFor":["support-automation","customer-support","automation","help-desk","helpdesk","helpdesk-ticketing"],"doNotUseFor":["Production credentials, payments, or irreversible account changes without explicit human review","Sensitive private data before reviewing repository code, license, and permission surface"],"knownRisks":[]},"safety":{"score":86,"level":"safe_to_install","label":"Safe to install with normal review","safety_tier":{"tier":"verified","label":"Verified","badge":"VERIFIED","summary":"Strong metadata, audit, install, and review signals. 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Skill purpose: FreeScout — Free self-hosted help desk & shared mailbox (Zendesk / Help Scout alternative)"}],"handoff_url":"https://www.openagentskill.com/api/skills/freescout-help-desk-freescout/install","manifest_url":"https://www.openagentskill.com/api/registry/manifest/freescout-help-desk-freescout"},"trust":{"score":91,"label":"Production candidate","version":"trust-score-v4","install_policy":"agent_install_candidate","evidence":{"stars":"4.3K GitHub stars","repoActivity":"4.3K stars, 678 forks","lastPushed":"17d since push","license":"AGPL-3.0","repository":"https://github.com/freescout-help-desk/freescout","install":"npx skills add freescout-help-desk/freescout","installSafety":"standard package or runtime install path","permissionSurface":"filesystem or document access","documentation":"Strong README/SKILL.md context","agentOutcomes":"No agent outcome data yet"},"outcome_evidence":{"total":0,"successes":0,"failures":0,"not_relevant":0,"success_rate":null,"recent_success_rate":null,"recent_failure_rate":null,"install_attempts":0,"install_success_rate":null,"risk_blocked":0,"setup_required":0,"avg_output_quality":null,"production_outcomes":0,"last_outcome_at":null,"label":"No agent outcome data yet"},"auto_install":{"allowed":true,"sandbox_required":true,"reason":"Trust Score v4 allows sandbox-first agent installation after normal workspace review."},"best_for":["support-automation","customer-support","automation","help-desk","helpdesk","helpdesk-ticketing"],"known_risks":[]},"agent_proven":{"version":"agent-proven-v1","score":0,"tier":"unproven","label":"Needs first agent run","summary":"No agent outcome reports yet. Use Resolve, run one narrow sandbox task, then report the result.","metrics":{"totalOutcomes":0,"successfulOutcomes":0,"failedOutcomes":0,"installAttempts":0,"installSuccessRate":null,"successRate":null,"recentSuccessRate":null,"recentFailureRate":null,"riskBlocked":0,"setupRequired":0,"notRelevant":0,"avgOutputQuality":null,"avgTimeToUsefulMs":null,"productionOutcomes":0,"humanReviewRequired":0,"uniqueAgents":0,"lastOutcomeAt":null},"signals":[],"penalties":["No real agent outcome evidence yet"]},"audit":{"score":94,"risk_level":"safe_to_try","risk_label":"Safe to try","warnings":[]},"safety_gate":{"tier":"verified","label":"Verified","auto_install_policy":"allow","auto_install_allowed":true,"human_review_required":false,"blocked":false,"recommended_action":"Allow agent install in a sandbox or low-risk workspace, then promote after one successful narrow task."},"quality":{"score":100,"label":"Excellent"},"supply":{"track":"Coding and developer agents","scenario":"Coding agents","maintenance":"17d since push","risk":"Safe to try"},"alternative_skills":[],"do_not_use_when":["teams that need a vendor-supported SLA","high-compliance environments without internal security review","No OpenAgentSkill engagement data yet","No major trust warnings detected from available metadata","Production credentials, payments, or irreversible account changes without explicit human review","Sensitive private data before reviewing repository code, license, and permission surface"],"agent_contract":{"task_input":"Use Freescout in an agent workflow","recommended_action":"Allow agent install in a sandbox or low-risk workspace, then promote after one successful narrow task.","install_policy":"allow","minimum_review_before_use":["Trust: 91/100 Production candidate","Audit: 94/100 Safe to try","Safety: 86/100 Safe to install with normal review","Review repository, license, install command, and permission surface before production use."],"expected_agent_output":{"selected_skill":"freescout-help-desk-freescout (Freescout)","install_command":"npx skills add freescout-help-desk/freescout","risk_summary":"Safe to try; 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It is built for transparency and long-term sustainability and is highly tailorable to your organization's needs."},{"id":"cursor","label":"Cursor","kind":"agent-prompt","value":"Turn \"Znuny\" from https://github.com/znuny/Znuny into a reusable Cursor project rule or agent instruction. Preserve the core workflow, adapt paths to this repo, and keep the rule scoped to tasks where it is relevant. Skill purpose: Znuny is a free, open-source, and versatile web-based ticketing system for Customer Service, Help Desk, IT Service Management, and more. It is built for transparency and long-term sustainability and is highly tailorable to your organization's needs."}],"handoff_url":"https://www.openagentskill.com/api/skills/znuny-znuny/install","manifest_url":"https://www.openagentskill.com/api/registry/manifest/znuny-znuny"},"trust":{"score":84,"label":"Strong shortlist","version":"trust-score-v4","install_policy":"human_review_before_install","evidence":{"stars":"571 GitHub stars","repoActivity":"571 stars, 121 forks","lastPushed":"21d since push","license":"GPL-3.0","repository":"https://github.com/znuny/Znuny","install":"npx skills add znuny/Znuny","installSafety":"standard package or runtime install path","permissionSurface":"filesystem or document access","documentation":"Strong README/SKILL.md context","agentOutcomes":"No agent outcome data yet"},"outcome_evidence":{"total":0,"successes":0,"failures":0,"not_relevant":0,"success_rate":null,"recent_success_rate":null,"recent_failure_rate":null,"install_attempts":0,"install_success_rate":null,"risk_blocked":0,"setup_required":0,"avg_output_quality":null,"production_outcomes":0,"last_outcome_at":null,"label":"No agent outcome data yet"},"auto_install":{"allowed":false,"sandbox_required":true,"reason":"Human review or sandbox validation is required before automatic installation."},"best_for":["support-automation","customer-support","automation","customer-care","helpdesk","itsm"],"known_risks":["Quality score needs review"]},"agent_proven":{"version":"agent-proven-v1","score":0,"tier":"unproven","label":"Needs first agent run","summary":"No agent outcome reports yet. Use Resolve, run one narrow sandbox task, then report the result.","metrics":{"totalOutcomes":0,"successfulOutcomes":0,"failedOutcomes":0,"installAttempts":0,"installSuccessRate":null,"successRate":null,"recentSuccessRate":null,"recentFailureRate":null,"riskBlocked":0,"setupRequired":0,"notRelevant":0,"avgOutputQuality":null,"avgTimeToUsefulMs":null,"productionOutcomes":0,"humanReviewRequired":0,"uniqueAgents":0,"lastOutcomeAt":null},"signals":[],"penalties":["No real agent outcome evidence yet"]},"audit":{"score":88,"risk_level":"safe_to_try","risk_label":"Safe to try","warnings":["Quality score needs review"]},"safety_gate":{"tier":"reviewed","label":"Reviewed","auto_install_policy":"review","auto_install_allowed":false,"human_review_required":true,"blocked":false,"recommended_action":"Review the audit page, then allow agent install in a sandboxed workflow."},"quality":{"score":85,"label":"Excellent"},"supply":{"track":"Coding and developer agents","scenario":"Coding agents","maintenance":"21d since push","risk":"Safe to try"},"alternative_skills":[],"do_not_use_when":["teams that need a vendor-supported SLA","high-compliance environments without internal security review","No OpenAgentSkill engagement data yet","Quality score needs review","Production credentials, payments, or irreversible account changes without explicit human review","Sensitive private data before reviewing repository code, license, and permission surface","Automatic installation in a production workspace"],"agent_contract":{"task_input":"Use Znuny in an agent workflow","recommended_action":"Review the audit page, then allow agent install in a sandboxed workflow.","install_policy":"review","minimum_review_before_use":["Trust: 84/100 Strong shortlist","Audit: 88/100 Safe to try","Safety: 72/100 Review before install","Review repository, license, install command, and permission surface before production use."],"expected_agent_output":{"selected_skill":"znuny-znuny (Znuny)","install_command":"npx skills add znuny/Znuny","risk_summary":"Safe to try; Reviewed; Low metadata risk","verification_result":"Report the smallest successful task, files touched, warnings, and any missing setup."}},"outcome_feedback":{"endpoint":"https://www.openagentskill.com/api/agent/outcome","method":"POST","requires_resolve_event_id":true,"event_id_source":"Use install_receipt.outcome_feedback.event_id or feedback.event_id returned by /api/agent/resolve for the current task.","expected_outcomes":["success","failed","not_relevant","blocked_by_risk","setup_required"],"payload_template":{"event_id":"<install_receipt.outcome_feedback.event_id or feedback.event_id from /api/agent/resolve>","skill_slug":"znuny-znuny","task":"Use Znuny in an agent workflow","agent":"codex","outcome":"success","install_used":true,"risk_blocked":false,"setup_required":false,"task_success":true,"output_quality":4,"error_type":null,"human_review_required":false,"workspace":"sandbox","time_to_useful_ms":120000,"notes":"Report the smallest successful task, setup friction, files touched, and risk notes."}},"endpoints":{"web":"https://www.openagentskill.com/skills/znuny-znuny","api":"https://www.openagentskill.com/api/agent/skills/znuny-znuny","audit":"https://www.openagentskill.com/skills/znuny-znuny/audit","eval":"https://www.openagentskill.com/api/agent/evals?slug=znuny-znuny&task=Use%20Znuny%20in%20an%20agent%20workflow&max_risk=medium","resolve":"https://www.openagentskill.com/api/agent/resolve?task=Use%20Znuny%20in%20an%20agent%20workflow&agent=codex&max_risk=medium","receipt":"https://www.openagentskill.com/api/agent/receipt?task=Use%20Znuny%20in%20an%20agent%20workflow&agent=codex&max_risk=medium&format=text","install":"https://www.openagentskill.com/api/skills/znuny-znuny/install","manifest":"https://www.openagentskill.com/api/registry/manifest/znuny-znuny"}},"machine_metadata":{"version":"openagentskill-agent-metadata-v2","skill":{"slug":"znuny-znuny","name":"Znuny","description":"Znuny is a free, open-source, and versatile web-based ticketing system for Customer Service, Help Desk, IT Service Management, and more. It is built for transparency and long-term sustainability and is highly tailorable to your organization's needs.","category":"support-automation","url":"https://www.openagentskill.com/skills/znuny-znuny","repository":"https://github.com/znuny/Znuny","github_repo":"znuny/Znuny"},"suited_tasks":["Customer support workflows","Claude Code teams","teams that value GitHub adoption signals","Read user messages","Find relevant knowledge","Prepare clear next steps","Inspect source files","Explain architecture"],"suited_agents":["Perl","Support Automation","Codex","Claude Code","Cursor","OpenAgentSkill CLI","CLI"],"install":{"command":"npx skills add znuny/Znuny","ready":true,"targets":[{"id":"openagentskill-cli","label":"CLI","kind":"command","value":"npx skills add znuny/Znuny"},{"id":"codex","label":"Codex","kind":"agent-prompt","value":"Install the \"Znuny\" agent skill from https://github.com/znuny/Znuny. Read its SKILL.md or equivalent instructions first, install only the files needed for this workspace, and summarize any required setup before using it. Skill purpose: Znuny is a free, open-source, and versatile web-based ticketing system for Customer Service, Help Desk, IT Service Management, and more. It is built for transparency and long-term sustainability and is highly tailorable to your organization's needs."},{"id":"claude-code","label":"Claude Code","kind":"agent-prompt","value":"Add \"Znuny\" as a Claude Code skill from https://github.com/znuny/Znuny. Inspect the skill instructions, place the reusable skill files in the appropriate local skills location for this project, and report the activation steps. Skill purpose: Znuny is a free, open-source, and versatile web-based ticketing system for Customer Service, Help Desk, IT Service Management, and more. It is built for transparency and long-term sustainability and is highly tailorable to your organization's needs."},{"id":"cursor","label":"Cursor","kind":"agent-prompt","value":"Turn \"Znuny\" from https://github.com/znuny/Znuny into a reusable Cursor project rule or agent instruction. Preserve the core workflow, adapt paths to this repo, and keep the rule scoped to tasks where it is relevant. Skill purpose: Znuny is a free, open-source, and versatile web-based ticketing system for Customer Service, Help Desk, IT Service Management, and more. It is built for transparency and long-term sustainability and is highly tailorable to your organization's needs."}],"handoff_url":"https://www.openagentskill.com/api/skills/znuny-znuny/install","manifest_url":"https://www.openagentskill.com/api/registry/manifest/znuny-znuny"},"trust":{"score":84,"label":"Strong shortlist","version":"trust-score-v4","install_policy":"human_review_before_install","evidence":{"stars":"571 GitHub stars","repoActivity":"571 stars, 121 forks","lastPushed":"21d since push","license":"GPL-3.0","repository":"https://github.com/znuny/Znuny","install":"npx skills add znuny/Znuny","installSafety":"standard package or runtime install path","permissionSurface":"filesystem or document access","documentation":"Strong README/SKILL.md context","agentOutcomes":"No agent outcome data yet"},"outcome_evidence":{"total":0,"successes":0,"failures":0,"not_relevant":0,"success_rate":null,"recent_success_rate":null,"recent_failure_rate":null,"install_attempts":0,"install_success_rate":null,"risk_blocked":0,"setup_required":0,"avg_output_quality":null,"production_outcomes":0,"last_outcome_at":null,"label":"No agent outcome data yet"},"auto_install":{"allowed":false,"sandbox_required":true,"reason":"Human review or sandbox validation is required before automatic installation."},"best_for":["support-automation","customer-support","automation","customer-care","helpdesk","itsm"],"known_risks":["Quality score needs review"]},"agent_proven":{"version":"agent-proven-v1","score":0,"tier":"unproven","label":"Needs first agent run","summary":"No agent outcome reports yet. Use Resolve, run one narrow sandbox task, then report the result.","metrics":{"totalOutcomes":0,"successfulOutcomes":0,"failedOutcomes":0,"installAttempts":0,"installSuccessRate":null,"successRate":null,"recentSuccessRate":null,"recentFailureRate":null,"riskBlocked":0,"setupRequired":0,"notRelevant":0,"avgOutputQuality":null,"avgTimeToUsefulMs":null,"productionOutcomes":0,"humanReviewRequired":0,"uniqueAgents":0,"lastOutcomeAt":null},"signals":[],"penalties":["No real agent outcome evidence yet"]},"audit":{"score":88,"risk_level":"safe_to_try","risk_label":"Safe to try","warnings":["Quality score needs review"]},"safety_gate":{"tier":"reviewed","label":"Reviewed","auto_install_policy":"review","auto_install_allowed":false,"human_review_required":true,"blocked":false,"recommended_action":"Review the audit page, then allow agent install in a sandboxed workflow."},"quality":{"score":85,"label":"Excellent"},"supply":{"track":"Coding and developer agents","scenario":"Coding agents","maintenance":"21d since push","risk":"Safe to try"},"alternative_skills":[],"do_not_use_when":["teams that need a vendor-supported SLA","high-compliance environments without internal security review","No OpenAgentSkill engagement data yet","Quality score needs review","Production credentials, payments, or irreversible account changes without explicit human review","Sensitive private data before reviewing repository code, license, and permission surface","Automatic installation in a production workspace"],"agent_contract":{"task_input":"Use Znuny in an agent workflow","recommended_action":"Review the audit page, then allow agent install in a sandboxed workflow.","install_policy":"review","minimum_review_before_use":["Trust: 84/100 Strong shortlist","Audit: 88/100 Safe to try","Safety: 72/100 Review before install","Review repository, license, install command, and permission surface before production use."],"expected_agent_output":{"selected_skill":"znuny-znuny (Znuny)","install_command":"npx skills add znuny/Znuny","risk_summary":"Safe to try; Reviewed; Low metadata risk","verification_result":"Report the smallest successful task, files touched, warnings, and any missing setup."}},"outcome_feedback":{"endpoint":"https://www.openagentskill.com/api/agent/outcome","method":"POST","requires_resolve_event_id":true,"event_id_source":"Use install_receipt.outcome_feedback.event_id or feedback.event_id returned by /api/agent/resolve for the current task.","expected_outcomes":["success","failed","not_relevant","blocked_by_risk","setup_required"],"payload_template":{"event_id":"<install_receipt.outcome_feedback.event_id or feedback.event_id from /api/agent/resolve>","skill_slug":"znuny-znuny","task":"Use Znuny in an agent workflow","agent":"codex","outcome":"success","install_used":true,"risk_blocked":false,"setup_required":false,"task_success":true,"output_quality":4,"error_type":null,"human_review_required":false,"workspace":"sandbox","time_to_useful_ms":120000,"notes":"Report the smallest successful task, setup friction, files touched, and risk notes."}},"endpoints":{"web":"https://www.openagentskill.com/skills/znuny-znuny","api":"https://www.openagentskill.com/api/agent/skills/znuny-znuny","audit":"https://www.openagentskill.com/skills/znuny-znuny/audit","eval":"https://www.openagentskill.com/api/agent/evals?slug=znuny-znuny&task=Use%20Znuny%20in%20an%20agent%20workflow&max_risk=medium","resolve":"https://www.openagentskill.com/api/agent/resolve?task=Use%20Znuny%20in%20an%20agent%20workflow&agent=codex&max_risk=medium","receipt":"https://www.openagentskill.com/api/agent/receipt?task=Use%20Znuny%20in%20an%20agent%20workflow&agent=codex&max_risk=medium&format=text","install":"https://www.openagentskill.com/api/skills/znuny-znuny/install","manifest":"https://www.openagentskill.com/api/registry/manifest/znuny-znuny"}},"platforms":["Perl","Support Automation","Claude Code"],"use_cases":[{"slug":"customer-support","title":"Customer support","url":"https://www.openagentskill.com/use-cases/customer-support"},{"slug":"coding-agents","title":"Coding agents","url":"https://www.openagentskill.com/use-cases/coding-agents"},{"slug":"rag-knowledge","title":"RAG and knowledge","url":"https://www.openagentskill.com/use-cases/rag-knowledge"},{"slug":"browser-automation","title":"Browser automation","url":"https://www.openagentskill.com/use-cases/browser-automation"}],"install":"npx skills add znuny/Znuny","install_targets":[{"id":"openagentskill-cli","label":"CLI","title":"OpenAgentSkill CLI","kind":"command","value":"npx skills add znuny/Znuny","description":"Use the registry command when your workflow supports the OpenAgentSkill installer.","copyLabel":"Copy command"},{"id":"codex","label":"Codex","title":"Codex install prompt","kind":"agent-prompt","value":"Install the \"Znuny\" agent skill from https://github.com/znuny/Znuny. 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Skill purpose: Znuny is a free, open-source, and versatile web-based ticketing system for Customer Service, Help Desk, IT Service Management, and more. It is built for transparency and long-term sustainability and is highly tailorable to your organization's needs.","description":"Use this prompt to ask Claude Code to add the skill and explain the local activation steps.","copyLabel":"Copy prompt"},{"id":"cursor","label":"Cursor","title":"Cursor rule prompt","kind":"agent-prompt","value":"Turn \"Znuny\" from https://github.com/znuny/Znuny into a reusable Cursor project rule or agent instruction. Preserve the core workflow, adapt paths to this repo, and keep the rule scoped to tasks where it is relevant. Skill purpose: Znuny is a free, open-source, and versatile web-based ticketing system for Customer Service, Help Desk, IT Service Management, and more. It is built for transparency and long-term sustainability and is highly tailorable to your organization's needs.","description":"Use this when installing as Cursor project rules or reusable agent instructions.","copyLabel":"Copy prompt"}],"repository":"https://github.com/znuny/Znuny","github_repo":"znuny/Znuny","version":"1.0.0","license":"GPL-3.0","updated_at":"2026-06-16T10:06:35.604061+00:00","canonical_key":"znuny/znuny","recommendation_reasons":["Matches task terms: help, desk","Useful GitHub adoption: 571 stars","Install handoff is available","Repository freshness signal is available","Registry match score 19"],"urls":{"web":"https://www.openagentskill.com/skills/znuny-znuny","api":"https://www.openagentskill.com/api/agent/skills/znuny-znuny","install_api":"https://www.openagentskill.com/api/skills/znuny-znuny/install","audit":"https://www.openagentskill.com/skills/znuny-znuny/audit","repository":"https://github.com/znuny/Znuny"}},{"rank":7,"match_score":18,"raw_match_score":154.9,"slug":"bytedance-ui-tars-desktop","name":"UI-TARS Desktop","description":"Run multimodal agents that operate desktop interfaces","tagline":"Run multimodal agents that operate desktop interfaces","category":"automation","tags":["desktop-agent","multimodal","computer-use"],"author":{"name":"bytedance","verified":true,"url":"https://github.com/bytedance"},"attribution":{"status":"registry_indexed","statusLabel":"Registry indexed","shortLabel":"REGISTRY INDEXED","sourceLabel":"github star import","sourceDetail":"bytedance/UI-TARS-desktop","creatorName":"bytedance","creatorUrl":"https://github.com/bytedance","sourceUrl":"https://github.com/bytedance/UI-TARS-desktop","indexedBy":"OpenAgentSkill community index","claimUrl":"https://www.openagentskill.com/skills/bytedance-ui-tars-desktop#claim-this-skill","claimCta":"Claim this skill","trustNote":"This listing was indexed from public sources and is not marked official until a maintainer claim is approved.","publicNote":"Attribution links to the public repository or creator profile. Creators can claim the listing to update ownership signals."},"stats":{"stars":36958,"forks":3718,"downloads":0,"rating":0,"review_count":0,"quality_score":75.47},"quality":{"score":100,"tier":"excellent","label":"Excellent","summary":"High-confidence pick with strong adoption and healthy maintenance signals.","signals":[{"label":"GitHub stars","value":"37K","tone":"positive"},{"label":"Freshness","value":"15d ago","tone":"positive"},{"label":"Install ready","value":"Yes","tone":"positive"},{"label":"License","value":"Unknown","tone":"neutral"}],"warnings":[]},"trust":{"version":"trust-score-v4","score":86,"tier":"production","label":"Production candidate","summary":"Strong OpenAgentSkill Trust Score across adoption, recent maintenance, license clarity, documentation, dependency/runtime risk, install safety, permission surface, and install availability.","recommendedAction":"Shortlist for production use, then run a normal repository and dependency review.","dimensions":[{"id":"github_adoption","label":"GitHub adoption","score":100,"weight":0.13,"status":"pass","detail":"37K GitHub stars"},{"id":"repo_activity","label":"Stars/forks activity","score":97,"weight":0.08,"status":"pass","detail":"37K stars, 3.7K forks; issue activity unavailable in current metadata"},{"id":"maintenance","label":"Recent maintenance","score":100,"weight":0.14,"status":"pass","detail":"15d since push"},{"id":"license","label":"License clarity","score":42,"weight":0.09,"status":"warn","detail":"Unknown"},{"id":"documentation","label":"README/SKILL.md completeness","score":50,"weight":0.14,"status":"warn","detail":"Public metadata needs stronger README/SKILL.md context"},{"id":"dependency_risk","label":"Dependency/runtime risk","score":90,"weight":0.12,"status":"pass","detail":"no major dependency risk hints in public metadata"},{"id":"installability","label":"Install availability","score":92,"weight":0.1,"status":"pass","detail":"npx skills add bytedance/UI-TARS-desktop"},{"id":"install_safety","label":"Install command safety","score":92,"weight":0.1,"status":"pass","detail":"standard package or runtime install path"},{"id":"permission_surface","label":"Permission surface","score":100,"weight":0.07,"status":"pass","detail":"no high-risk permission surface in public metadata"},{"id":"repository","label":"Repository evidence","score":86,"weight":0.04,"status":"pass","detail":"https://github.com/bytedance/UI-TARS-desktop"},{"id":"review_status","label":"Review status","score":88,"weight":0.05,"status":"pass","detail":"AI review data available"},{"id":"agent_outcomes","label":"Agent Proven outcomes","score":54,"weight":0.13,"status":"info","detail":"No agent outcome data yet"}],"checks":[{"status":"pass","label":"GitHub adoption","detail":"37K GitHub stars"},{"status":"pass","label":"Stars/forks activity","detail":"37K stars, 3.7K forks; issue activity unavailable in current metadata"},{"status":"pass","label":"Recent maintenance","detail":"15d since push"},{"status":"warn","label":"License clarity","detail":"Unknown"},{"status":"warn","label":"README/SKILL.md completeness","detail":"Public metadata needs stronger README/SKILL.md context"},{"status":"pass","label":"Dependency/runtime risk","detail":"no major dependency risk hints in public metadata"},{"status":"pass","label":"Install availability","detail":"npx skills add bytedance/UI-TARS-desktop"},{"status":"pass","label":"Install command safety","detail":"standard package or runtime install path"},{"status":"pass","label":"Permission surface","detail":"no high-risk permission surface in public metadata"},{"status":"pass","label":"Repository evidence","detail":"https://github.com/bytedance/UI-TARS-desktop"},{"status":"pass","label":"Review status","detail":"AI review data available"},{"status":"info","label":"Agent Proven outcomes","detail":"No agent outcome data yet"},{"status":"pass","label":"Ownership","detail":"Listing manually verified"},{"status":"info","label":"OpenAgentSkill usage","detail":"No local usage activity yet"},{"status":"info","label":"Agent outcomes","detail":"No agent outcome data yet"}],"strengths":["Manually verified listing","AI review approved","Install path is available","Repository evidence is available","Recently maintained repository","Large GitHub adoption signal","Install command has no obvious high-risk pattern"],"warnings":["License is unclear","Documentation summary is thin","License clarity: Unknown","README/SKILL.md completeness: Public metadata needs stronger README/SKILL.md context"],"evidence":{"stars":"37K GitHub stars","repoActivity":"37K stars, 3.7K forks","lastPushed":"15d since push","license":"Unknown","repository":"https://github.com/bytedance/UI-TARS-desktop","install":"npx skills add bytedance/UI-TARS-desktop","installSafety":"standard package or runtime install path","permissionSurface":"no high-risk permission surface in public metadata","documentation":"Thin public metadata","agentOutcomes":"No agent outcome data yet"},"installReadiness":{"ready":true,"command":"npx skills add bytedance/UI-TARS-desktop","policy":"human_review_before_install","label":"Human review before install","notes":["Install path is available","Repository evidence is available","License is unclear","No Agent Proven outcome evidence yet","15d since push"]},"agentCompatibility":["UI-TARS","Desktop","TypeScript","Codex","Claude Code","Cursor"],"riskSummary":{"level":"medium","label":"Review before production","notes":["License is unclear","Documentation summary is thin","License clarity: Unknown","README/SKILL.md completeness: Public metadata needs stronger README/SKILL.md context"]},"outcomeEvidence":{"total":0,"successes":0,"failures":0,"notRelevant":0,"successRate":null,"installAttempts":0,"riskBlocked":0,"setupRequired":0,"installSuccessRate":null,"avgOutputQuality":null,"avgTimeToUsefulMs":null,"productionOutcomes":0,"humanReviewRequired":0,"recentSuccessRate":null,"recentFailureRate":null,"uniqueAgents":0,"agentProvenScore":0,"agentProvenLabel":"Needs first agent run","lastOutcomeAt":null,"label":"No agent outcome data yet"},"autoInstall":{"allowed":false,"sandboxRequired":true,"policy":"human_review_before_install","reason":"Human review or sandbox validation is required before automatic installation."},"bestFor":["automation","desktop-agent","multimodal","computer-use","UI-TARS","Desktop"],"doNotUseFor":["Production credentials, payments, or irreversible account changes without explicit human review","Sensitive private data before reviewing repository code, license, and permission surface","Automatic installation in a production workspace","Commercial reuse before clarifying license terms"],"knownRisks":["License is unclear","Documentation summary is thin","License clarity: Unknown","README/SKILL.md completeness: Public metadata needs stronger README/SKILL.md context"]},"safety":{"score":80,"level":"review_before_install","label":"Review before install","safety_tier":{"tier":"reviewed","label":"Reviewed with permission notes","badge":"REVIEWED","summary":"Usable candidate, but the agent should surface permission and audit notes before installation.","recommended_action":"Require human approval before installing into a real workspace.","auto_install_policy":"review","reasons":["License is unclear","80/100 agent safety score"]},"auto_install_allowed":false,"human_review_required":true,"blocked":false,"audit_risk":"needs_review","permission_hints":[{"id":"network","label":"Network access","reason":"Skill likely fetches remote pages, APIs, repositories, or external 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Read its SKILL.md or equivalent instructions first, install only the files needed for this workspace, and summarize any required setup before using it. Skill purpose: Open-source infrastructure for Computer-Use Agents. Sandboxes, SDKs, and benchmarks to train and evaluate AI agents that can control full desktops (macOS, Linux, Windows).","description":"Give Codex a repo-aware install prompt when the skill is not available through a local CLI.","copyLabel":"Copy prompt"},{"id":"claude-code","label":"Claude Code","title":"Claude Code skill prompt","kind":"agent-prompt","value":"Add \"Cua\" as a Claude Code skill from https://github.com/trycua/cua. Inspect the skill instructions, place the reusable skill files in the appropriate local skills location for this project, and report the activation steps. Skill purpose: Open-source infrastructure for Computer-Use Agents. Sandboxes, SDKs, and benchmarks to train and evaluate AI agents that can control full desktops (macOS, Linux, Windows).","description":"Use this prompt to ask Claude Code to add the skill and explain the local activation steps.","copyLabel":"Copy prompt"},{"id":"cursor","label":"Cursor","title":"Cursor rule prompt","kind":"agent-prompt","value":"Turn \"Cua\" from https://github.com/trycua/cua into a reusable Cursor project rule or agent instruction. Preserve the core workflow, adapt paths to this repo, and keep the rule scoped to tasks where it is relevant. Skill purpose: Open-source infrastructure for Computer-Use Agents. Sandboxes, SDKs, and benchmarks to train and evaluate AI agents that can control full desktops (macOS, Linux, Windows).","description":"Use this when installing as Cursor project rules or reusable agent instructions.","copyLabel":"Copy prompt"}],"repository":"https://github.com/trycua/cua","github_repo":"trycua/cua","version":"1.0.0","license":"MIT","updated_at":"2026-06-25T13:20:56.098444+00:00","canonical_key":"trycua/cua","recommendation_reasons":["Matches task terms: desk","Strong GitHub adoption: 18,942 stars","Quality score 73/100","Install handoff is available","Repository freshness signal is available"],"urls":{"web":"https://www.openagentskill.com/skills/trycua-cua","api":"https://www.openagentskill.com/api/agent/skills/trycua-cua","install_api":"https://www.openagentskill.com/api/skills/trycua-cua/install","audit":"https://www.openagentskill.com/skills/trycua-cua/audit","repository":"https://github.com/trycua/cua"}}],"meta":{"endpoint":"/api/skills/search","canonical_agent_endpoint":"/api/agent/resolve","safety_policy":"Blocked candidates are excluded by default. Pass include_blocked=true only for manual audit workflows.","agent_friendly":true,"api_version":"1.0","generated_at":"2026-07-03T21:13:43.712Z"}}