{"task":"Use Redmine Helpdesk","agent":"codex","constraints":{"max_risk":"medium","needs_install_command":true,"min_stars":0},"feedback":{"event_id":"resolve_c05597dc-e6a7-4a23-912b-353243a4b1ce","outcome_api":"https://www.openagentskill.com/api/agent/outcome","method":"POST","selected_skill_slug":"jfqd-redmine-helpdesk","selected_skill_name":"Redmine Helpdesk","alternative_skill_slugs":["django-helpdesk-django-helpdesk","ritesh-1918-helpdesk-ai","ruswan-helpdesk-laravel","faveosuite-faveo-helpdesk"],"expected_outcomes":["success","failed","not_relevant","blocked_by_risk","setup_required"],"report_after":["After trying the selected skill, report whether it solved the task.","Mark blocked_by_risk when audit, license, credentials, shell, or network risk prevents safe use.","Mark setup_required when the skill looks relevant but needs missing keys, data, or manual configuration.","Mark not_relevant when the selected skill does not match the task after inspection.","Include output_quality, error_type, workspace, human_review_required, evidence_url, and time_to_useful_ms when available."],"json_example":{"event_id":"resolve_c05597dc-e6a7-4a23-912b-353243a4b1ce","skill_slug":"jfqd-redmine-helpdesk","task":"Use Redmine Helpdesk","agent":"codex","outcome":"success","install_used":true,"risk_blocked":false,"setup_required":false,"task_success":true,"output_quality":4,"error_type":null,"human_review_required":false,"workspace":"sandbox","time_to_useful_ms":120000,"notes":"Solved the task in a sandbox workflow."},"cli_example":"npx --yes https://github.com/Leon-Drq/openagentskill/releases/download/cli-v0.2.1/openagentskill-0.2.1.tgz outcome \"resolve_c05597dc-e6a7-4a23-912b-353243a4b1ce\" --skill \"jfqd-redmine-helpdesk\" --task \"Use Redmine Helpdesk\" --agent \"codex\" --outcome success"},"agent_feedback_loop":{"version":"openagentskill-agent-feedback-loop-v3","status":"active","purpose":"Report the result of one resolved skill run so Trust Score v5 and future Resolve rankings learn from real use.","event_id":"resolve_c05597dc-e6a7-4a23-912b-353243a4b1ce","selected_skill_slug":"jfqd-redmine-helpdesk","selected_skill_name":"Redmine Helpdesk","endpoint":"https://www.openagentskill.com/api/agent/outcome","method":"POST","idempotency":"Retrying the same event_id updates the previous outcome.","dry_run":{"supported":true,"instruction":"Set dry_run=true to validate a payload before wiring a new agent integration."},"expected_outcomes":["success","failed","not_relevant","blocked_by_risk","setup_required"],"error_types":["install_failed","runtime_error","not_relevant","permission_blocked","risk_blocked","setup_required","low_quality_output","missing_dependency","timeout","other"],"workspaces":["sandbox","local","ci","production","unknown"],"quality_fields":["task_success","output_quality","error_type","human_review_required","used_in_production","workspace","evidence_url"],"payload_template":{"event_id":"resolve_c05597dc-e6a7-4a23-912b-353243a4b1ce","skill_slug":"jfqd-redmine-helpdesk","task":"Use Redmine Helpdesk","agent":"codex","outcome":"success","install_used":true,"risk_blocked":false,"setup_required":false,"task_success":true,"output_quality":4,"error_type":null,"human_review_required":false,"workspace":"sandbox","time_to_useful_ms":120000,"notes":"Solved the task in a sandbox workflow."},"cli_example":"npx --yes https://github.com/Leon-Drq/openagentskill/releases/download/cli-v0.2.1/openagentskill-0.2.1.tgz outcome \"resolve_c05597dc-e6a7-4a23-912b-353243a4b1ce\" --skill \"jfqd-redmine-helpdesk\" --task \"Use Redmine Helpdesk\" --agent \"codex\" --outcome success","ranking_inputs_updated":["Trust Score v5 outcome confidence","Resolve ranking outcome evidence","Skill detail outcome signal block","Outcome leaderboard"]},"install_receipt":{"version":"openagentskill-install-receipt-v1","receipt_id":"receipt_c05597dc-e6a7-4a23-912b-353243a4b1ce","resolve_event_id":"resolve_c05597dc-e6a7-4a23-912b-353243a4b1ce","generated_at":"2026-08-22T19:44:18.807Z","task":"Use Redmine Helpdesk","agent":"codex","constraints":{"max_risk":"medium","needs_install_command":true,"min_stars":0},"urls":{"web":"https://www.openagentskill.com/resolve?task=Use+Redmine+Helpdesk&agent=codex&max_risk=medium","json":"https://www.openagentskill.com/api/agent/receipt?task=Use+Redmine+Helpdesk&agent=codex&max_risk=medium","text":"https://www.openagentskill.com/api/agent/receipt?task=Use+Redmine+Helpdesk&agent=codex&max_risk=medium&format=text","resolve_json":"https://www.openagentskill.com/api/agent/resolve?task=Use+Redmine+Helpdesk&agent=codex&max_risk=medium","resolve_text":"https://www.openagentskill.com/api/agent/resolve?task=Use+Redmine+Helpdesk&agent=codex&max_risk=medium&format=text"},"selected_skill":{"slug":"jfqd-redmine-helpdesk","name":"Redmine Helpdesk","description":"Lightweight helpdesk plugin for redmine.","category":"support-automation","url":"https://www.openagentskill.com/skills/jfqd-redmine-helpdesk","api_url":"https://www.openagentskill.com/api/agent/skills/jfqd-redmine-helpdesk","audit_url":"https://www.openagentskill.com/skills/jfqd-redmine-helpdesk/audit","eval_url":"https://www.openagentskill.com/api/agent/evals?slug=jfqd-redmine-helpdesk&task=Use%20Redmine%20Helpdesk&max_risk=medium","install_api_url":"https://www.openagentskill.com/api/skills/jfqd-redmine-helpdesk/install","repository":"https://github.com/jfqd/redmine_helpdesk"},"install":{"command":"npx skills add jfqd/redmine_helpdesk","target":"codex","label":"Codex install prompt","kind":"agent-prompt","value":"Install the \"Redmine Helpdesk\" agent skill from https://github.com/jfqd/redmine_helpdesk. Read its SKILL.md or equivalent instructions first, install only the files needed for this workspace, and summarize any required setup before using it. Skill purpose: Lightweight helpdesk plugin for redmine. After the install attempt, report the result to https://www.openagentskill.com/api/agent/outcome with POST JSON {\"event_id\":\"install_<unique-id>\",\"skill_slug\":\"jfqd-redmine-helpdesk\",\"task\":\"Install Redmine Helpdesk\",\"agent\":\"codex\",\"outcome\":\"success\",\"install_used\":true}. Replace event_id with a unique value and outcome with success or failed. Report success only after the skill is installed and a minimal verification passes.","ready":true,"policy":"review","auto_install_allowed":false,"human_review_required":true,"sandbox_first":true,"blocked":false},"decision":{"recommendation":"Require human approval before installing into a real workspace.","why_selected":["Matches task terms: redmine, helpdesk","Install handoff is available","Repository freshness signal is available","Registry match score 64","Fallback candidate for Customer support","67/100 Trust Score","0/100 Agent Proven Score","76/100 audit score"],"suited_tasks":["Customer support workflows","general agent builders","builders willing to evaluate younger projects","Read user messages","Find relevant knowledge","Prepare clear next steps","Inspect repository metadata","Compare code changes"],"suited_agents":["Ruby","Helpdesk","Codex","Claude Code","Cursor","OpenAgentSkill CLI","CLI"]},"trust":{"score":67,"label":"Sandbox only","version":"trust-score-v5","base_score":75,"outcome_confidence":0,"outcome_signal":"No agent outcome data yet","outcome_total":0,"outcome_success_rate":null,"decision":{"install_policy":"human_review_before_install","auto_install_allowed":false,"human_review_required":true,"sandbox_first":true,"agent_action":"Compare alternatives before installing.","reasoning":["67/100 Trust Score v5","75/100 Trust Score v4 baseline","Needs more real agent outcomes before unattended install","Install path is available","Review before production"],"review_required_when":["The workspace contains production secrets, payments, private customer data, or irreversible actions.","The install command requests shell, network, credential, database, or broad filesystem access.","Outcome evidence is missing, recently failed, or required human review.","Production credentials, payments, or irreversible account changes without explicit human review","Sensitive private data before reviewing repository code, license, and permission surface","Automatic installation in a production workspace"]},"outcome_loop":{"version":"openagentskill-agent-outcome-v3","required_after_install":true,"endpoint":"/api/agent/outcome","method":"POST","event_id_source":"feedback.event_id, install_receipt.resolve_event_id, or decision_packet.outcome_feedback.event_id","expected_outcomes":["success","failed","not_relevant","blocked_by_risk","setup_required"],"required_fields":["event_id","skill_slug","task"],"quality_fields":["task_success","output_quality","error_type","human_review_required","used_in_production","workspace","evidence_url","time_to_useful_ms"],"ranking_inputs_updated":["Trust Score v5 outcome confidence","Agent Proven Score","Resolve ranking task-fit evidence","Skill detail machine-readable metadata","Outcome leaderboard"]}},"agent_proven":{"score":0,"label":"Needs first agent run","summary":"No agent outcome reports yet. Use Resolve, run one narrow sandbox task, then report the result.","metrics":{"totalOutcomes":0,"successRate":null,"recentSuccessRate":null,"recentFailureRate":null,"installAttempts":0,"installSuccessRate":null,"riskBlocked":0,"setupRequired":0,"avgOutputQuality":null,"productionOutcomes":0}},"risk":{"level":"Needs review","safety_tier":"Reviewed with permission notes","safety_score":64,"audit_score":76,"notes":["Documentation summary is thin","Quality score needs review","README/SKILL.md completeness: Public metadata needs stronger README/SKILL.md context","64/100 agent safety score"],"do_not_use_when":["teams that need a vendor-supported SLA","high-compliance environments without internal security review","No OpenAgentSkill engagement data yet","Documentation summary is thin","Quality score needs review","README/SKILL.md completeness: Public metadata needs stronger README/SKILL.md context","Production credentials, payments, or irreversible account changes without explicit human review","Sensitive private data before reviewing repository code, license, and permission surface"],"minimum_review_before_use":["Trust: 75/100 Strong shortlist","Audit: 76/100 Needs review","Safety: 64/100 Review before install","Review repository, license, install command, and permission surface before production use."]},"alternatives":[{"slug":"django-helpdesk-django-helpdesk","name":"Django Helpdesk","url":"https://www.openagentskill.com/skills/django-helpdesk-django-helpdesk","audit_url":"https://www.openagentskill.com/skills/django-helpdesk-django-helpdesk/audit","install_command":"npx skills add django-helpdesk/django-helpdesk","trust_score":88,"audit_score":89,"safety_score":77,"reason":"Matches task terms: helpdesk","policy":"review"},{"slug":"ritesh-1918-helpdesk-ai","name":"HELPDESK.AI","url":"https://www.openagentskill.com/skills/ritesh-1918-helpdesk-ai","audit_url":"https://www.openagentskill.com/skills/ritesh-1918-helpdesk-ai/audit","install_command":"npx skills add ritesh-1918/HELPDESK.AI","trust_score":79,"audit_score":80,"safety_score":68,"reason":"Matches task terms: helpdesk","policy":"review"},{"slug":"ruswan-helpdesk-laravel","name":"Helpdesk Laravel","url":"https://www.openagentskill.com/skills/ruswan-helpdesk-laravel","audit_url":"https://www.openagentskill.com/skills/ruswan-helpdesk-laravel/audit","install_command":"npx skills add ruswan/helpdesk-laravel","trust_score":77,"audit_score":76,"safety_score":64,"reason":"Matches task terms: helpdesk","policy":"review"},{"slug":"faveosuite-faveo-helpdesk","name":"Faveo Helpdesk","url":"https://www.openagentskill.com/skills/faveosuite-faveo-helpdesk","audit_url":"https://www.openagentskill.com/skills/faveosuite-faveo-helpdesk/audit","install_command":"npx skills add faveosuite/faveo-helpdesk","trust_score":86,"audit_score":88,"safety_score":76,"reason":"Matches task terms: helpdesk","policy":"review"}],"outcome_feedback":{"event_id":"resolve_c05597dc-e6a7-4a23-912b-353243a4b1ce","endpoint":"https://www.openagentskill.com/api/agent/outcome","method":"POST","expected_outcomes":["success","failed","not_relevant","blocked_by_risk","setup_required"],"payload_template":{"event_id":"resolve_c05597dc-e6a7-4a23-912b-353243a4b1ce","skill_slug":"jfqd-redmine-helpdesk","task":"Use Redmine Helpdesk","agent":"codex","outcome":"success","install_used":true,"risk_blocked":false,"setup_required":false,"task_success":true,"output_quality":4,"error_type":null,"human_review_required":false,"workspace":"sandbox","time_to_useful_ms":120000,"notes":"Solved the task in a sandbox workflow."},"dry_run_payload":{"event_id":"resolve_c05597dc-e6a7-4a23-912b-353243a4b1ce","skill_slug":"jfqd-redmine-helpdesk","task":"Use Redmine Helpdesk","agent":"codex","outcome":"success","install_used":true,"risk_blocked":false,"setup_required":false,"task_success":true,"output_quality":4,"error_type":null,"human_review_required":false,"workspace":"sandbox","time_to_useful_ms":120000,"notes":"Solved the task in a sandbox workflow.","dry_run":true},"cli_example":"npx --yes https://github.com/Leon-Drq/openagentskill/releases/download/cli-v0.2.1/openagentskill-0.2.1.tgz outcome \"resolve_c05597dc-e6a7-4a23-912b-353243a4b1ce\" --skill \"jfqd-redmine-helpdesk\" --task \"Use Redmine Helpdesk\" --agent \"codex\" --outcome success","instruction":"After one narrow sandbox run, report success, failed, not_relevant, blocked_by_risk, or setup_required so Trust Score v5 and future agent rankings learn from real usage."},"next_steps":["Read the audit page: https://www.openagentskill.com/skills/jfqd-redmine-helpdesk/audit","Fetch the pre-install eval: https://www.openagentskill.com/api/agent/evals?slug=jfqd-redmine-helpdesk&task=Use%20Redmine%20Helpdesk&max_risk=medium","Do not auto-install yet. Ask for human review before running: npx skills add jfqd/redmine_helpdesk","Run one narrow task with no production secrets or irreversible side effects.","Report the result to https://www.openagentskill.com/api/agent/outcome using event_id resolve_c05597dc-e6a7-4a23-912b-353243a4b1ce."],"stable_fields":["receipt_id","selected_skill","install","trust","risk","alternatives","outcome_feedback","next_steps"],"freshness_policy":"Re-resolve before production use or after 24 hours to refresh trust, audit, and outcome signals."},"recommendation":{"task":"Use Redmine Helpdesk","agent":"codex","best_skill":{"slug":"jfqd-redmine-helpdesk","name":"Redmine Helpdesk","description":"Lightweight helpdesk plugin for redmine.","category":"support-automation","url":"https://www.openagentskill.com/skills/jfqd-redmine-helpdesk","api_url":"https://www.openagentskill.com/api/agent/skills/jfqd-redmine-helpdesk","audit_url":"https://www.openagentskill.com/skills/jfqd-redmine-helpdesk/audit","eval_url":"https://www.openagentskill.com/api/agent/evals?slug=jfqd-redmine-helpdesk&task=Use%20Redmine%20Helpdesk&max_risk=medium","repository":"https://github.com/jfqd/redmine_helpdesk"},"install":{"command":"npx skills add jfqd/redmine_helpdesk","target":"codex","label":"Codex install prompt","kind":"agent-prompt","value":"Install the \"Redmine Helpdesk\" agent skill from https://github.com/jfqd/redmine_helpdesk. Read its SKILL.md or equivalent instructions first, install only the files needed for this workspace, and summarize any required setup before using it. Skill purpose: Lightweight helpdesk plugin for redmine. After the install attempt, report the result to https://www.openagentskill.com/api/agent/outcome with POST JSON {\"event_id\":\"install_<unique-id>\",\"skill_slug\":\"jfqd-redmine-helpdesk\",\"task\":\"Install Redmine Helpdesk\",\"agent\":\"codex\",\"outcome\":\"success\",\"install_used\":true}. Replace event_id with a unique value and outcome with success or failed. Report success only after the skill is installed and a minimal verification passes.","install_api":"https://www.openagentskill.com/api/skills/jfqd-redmine-helpdesk/install","ready":true,"review_required":true,"auto_install_allowed":false,"policy":"review"},"why_recommended":["Matches task terms: redmine, helpdesk","Install handoff is available","Repository freshness signal is available","Registry match score 64","Fallback candidate for Customer support","67/100 OpenAgentSkill Trust Score v5","76/100 audit score","64/100 safety score"],"trust_score_v5":{"score":67,"base_score":75,"outcome_confidence":0,"tier":"review","label":"Sandbox only","version":"trust-score-v5","install_policy":"human_review_before_install","decision":{"install_policy":"human_review_before_install","auto_install_allowed":false,"human_review_required":true,"sandbox_first":true,"agent_action":"Compare alternatives before installing.","reasoning":["67/100 Trust Score v5","75/100 Trust Score v4 baseline","Needs more real agent outcomes before unattended install","Install path is available","Review before production"],"review_required_when":["The workspace contains production secrets, payments, private customer data, or irreversible actions.","The install command requests shell, network, credential, database, or broad filesystem access.","Outcome evidence is missing, recently failed, or required human review.","Production credentials, payments, or irreversible account changes without explicit human review","Sensitive private data before reviewing repository code, license, and permission surface","Automatic installation in a production workspace"]},"evidence":{"stars":"200 GitHub stars","repoActivity":"200 stars, 103 forks","lastPushed":"5mo since push","license":"MIT","repository":"https://github.com/jfqd/redmine_helpdesk","install":"npx skills add jfqd/redmine_helpdesk","installSafety":"standard package or runtime install path","permissionSurface":"no high-risk permission surface in public metadata","documentation":"Thin public metadata","agentOutcomes":"No agent outcome data yet","agentProvenScore":0,"outcomeConfidence":"0%","installPolicy":"human_review_before_install"},"agent_compatibility":["Ruby","Helpdesk","Codex","Claude Code","Cursor","OpenAgentSkill CLI"],"risk":{"level":"medium","label":"Review before production","notes":["Quality score needs review","Documentation summary is thin","README/SKILL.md completeness: Public metadata needs stronger README/SKILL.md context"]},"outcomes":{"total":0,"successes":0,"failures":0,"notRelevant":0,"successRate":null,"installAttempts":0,"riskBlocked":0,"setupRequired":0,"installSuccessRate":null,"avgOutputQuality":null,"avgTimeToUsefulMs":null,"productionOutcomes":0,"humanReviewRequired":0,"recentSuccessRate":null,"recentFailureRate":null,"uniqueAgents":0,"agentProvenScore":0,"agentProvenLabel":"Needs first agent run","lastOutcomeAt":null,"label":"No agent outcome data yet"},"auto_install":{"allowed":false,"sandboxRequired":true,"policy":"human_review_before_install","reason":"Compare alternatives before installing."},"outcome_loop":{"version":"openagentskill-agent-outcome-v3","required_after_install":true,"endpoint":"/api/agent/outcome","method":"POST","event_id_source":"feedback.event_id, install_receipt.resolve_event_id, or decision_packet.outcome_feedback.event_id","expected_outcomes":["success","failed","not_relevant","blocked_by_risk","setup_required"],"required_fields":["event_id","skill_slug","task"],"quality_fields":["task_success","output_quality","error_type","human_review_required","used_in_production","workspace","evidence_url","time_to_useful_ms"],"ranking_inputs_updated":["Trust Score v5 outcome confidence","Agent Proven Score","Resolve ranking task-fit evidence","Skill detail machine-readable metadata","Outcome leaderboard"]},"agent_contract":{"suited_tasks":["support-automation","helpdesk","support","automation","customer-support","redmine"],"suited_agents":["Ruby","Helpdesk","Codex","Claude Code","Cursor","OpenAgentSkill CLI"],"install_command":"npx skills add jfqd/redmine_helpdesk","trust_score":67,"trust_version":"trust-score-v5","risk_level":"medium","do_not_use_when":["Production credentials, payments, or irreversible account changes without explicit human review","Sensitive private data before reviewing repository code, license, and permission surface","Automatic installation in a production workspace"],"before_install":["Read the audit page and machine-readable metadata.","Confirm the install command, license, and permission surface fit the workspace.","Get explicit human approval or choose an alternative before installing."],"after_run":["Report the outcome to /api/agent/outcome using the resolve event id.","Include output_quality, workspace, human_review_required, and evidence_url when available.","Re-resolve before broad production rollout."]},"best_for":["support-automation","helpdesk","support","automation","customer-support","redmine"],"do_not_use_for":["Production credentials, payments, or irreversible account changes without explicit human review","Sensitive private data before reviewing repository code, license, and permission surface","Automatic installation in a production workspace"],"known_risks":["Quality score needs review","Documentation summary is thin","README/SKILL.md completeness: Public metadata needs stronger README/SKILL.md context"],"backward_compatible":{"trust_score_v4":{"version":"trust-score-v4","score":75,"tier":"strong","label":"Strong shortlist","summary":"Good trust signals with a few areas worth checking before rollout."}}},"trust_score_v4":{"score":75,"tier":"strong","label":"Strong shortlist","version":"trust-score-v4","install_policy":"human_review_before_install","evidence":{"stars":"200 GitHub stars","repoActivity":"200 stars, 103 forks","lastPushed":"5mo since push","license":"MIT","repository":"https://github.com/jfqd/redmine_helpdesk","install":"npx skills add jfqd/redmine_helpdesk","installSafety":"standard package or runtime install path","permissionSurface":"no high-risk permission surface in public metadata","documentation":"Thin public metadata","agentOutcomes":"No agent outcome data yet"},"agent_compatibility":["Ruby","Helpdesk","Codex","Claude Code","Cursor","OpenAgentSkill CLI"],"risk":{"level":"medium","label":"Review before production","notes":["Quality score needs review","Documentation summary is thin","README/SKILL.md completeness: Public metadata needs stronger README/SKILL.md context"]},"outcomes":{"total":0,"successes":0,"failures":0,"notRelevant":0,"successRate":null,"installAttempts":0,"riskBlocked":0,"setupRequired":0,"installSuccessRate":null,"avgOutputQuality":null,"avgTimeToUsefulMs":null,"productionOutcomes":0,"humanReviewRequired":0,"recentSuccessRate":null,"recentFailureRate":null,"uniqueAgents":0,"agentProvenScore":0,"agentProvenLabel":"Needs first agent run","lastOutcomeAt":null,"label":"No agent outcome data yet"},"auto_install":{"allowed":false,"sandboxRequired":true,"policy":"human_review_before_install","reason":"Human review or sandbox validation is required before automatic installation."},"best_for":["support-automation","helpdesk","support","automation","customer-support","redmine"],"do_not_use_for":["Production credentials, payments, or irreversible account changes without explicit human review","Sensitive private data before reviewing repository code, license, and permission surface","Automatic installation in a production workspace"],"known_risks":["Quality score needs review","Documentation summary is thin","README/SKILL.md completeness: Public metadata needs stronger README/SKILL.md context"]},"trust_score_v3":{"score":75,"tier":"strong","label":"Strong shortlist","version":"trust-score-v4","install_policy":"human_review_before_install","evidence":{"stars":"200 GitHub stars","repoActivity":"200 stars, 103 forks","lastPushed":"5mo since push","license":"MIT","repository":"https://github.com/jfqd/redmine_helpdesk","install":"npx skills add jfqd/redmine_helpdesk","installSafety":"standard package or runtime install path","permissionSurface":"no high-risk permission surface in public metadata","documentation":"Thin public metadata","agentOutcomes":"No agent outcome data yet"},"agent_compatibility":["Ruby","Helpdesk","Codex","Claude Code","Cursor","OpenAgentSkill CLI"],"risk":{"level":"medium","label":"Review before production","notes":["Quality score needs review","Documentation summary is thin","README/SKILL.md completeness: Public metadata needs stronger README/SKILL.md context"]}},"trust_score_v2":{"score":75,"tier":"strong","label":"Strong shortlist","version":"trust-score-v4","install_policy":"human_review_before_install","evidence":{"stars":"200 GitHub stars","repoActivity":"200 stars, 103 forks","lastPushed":"5mo since push","license":"MIT","repository":"https://github.com/jfqd/redmine_helpdesk","install":"npx skills add jfqd/redmine_helpdesk","installSafety":"standard package or runtime install path","permissionSurface":"no high-risk permission surface in public metadata","documentation":"Thin public metadata","agentOutcomes":"No agent outcome data yet"},"agent_compatibility":["Ruby","Helpdesk","Codex","Claude Code","Cursor","OpenAgentSkill CLI"],"risk":{"level":"medium","label":"Review before production","notes":["Quality score needs review","Documentation summary is thin","README/SKILL.md completeness: Public metadata needs stronger README/SKILL.md context"]}},"risk":{"level":"Needs review","safety_tier":"Reviewed with permission notes","safety":"64/100 Review before install","trust":"75/100 Strong shortlist","notes":["Documentation summary is thin","Quality score needs review","README/SKILL.md completeness: Public metadata needs stronger README/SKILL.md context"]},"safety_gate":{"tier":"reviewed","label":"Reviewed with permission notes","badge":"REVIEWED","auto_install_policy":"review","auto_install_allowed":false,"human_review_required":true,"blocked":false,"recommended_action":"Require human approval before installing into a real workspace.","reasons":["Documentation summary is thin","64/100 agent safety score"]},"machine_metadata":{"version":"openagentskill-agent-metadata-v2","skill":{"slug":"jfqd-redmine-helpdesk","name":"Redmine Helpdesk","description":"Lightweight helpdesk plugin for redmine.","category":"support-automation","url":"https://www.openagentskill.com/skills/jfqd-redmine-helpdesk","repository":"https://github.com/jfqd/redmine_helpdesk","github_repo":"jfqd/redmine_helpdesk"},"suited_tasks":["Customer support workflows","general agent builders","builders willing to evaluate younger projects","Read user messages","Find relevant knowledge","Prepare clear next steps","Inspect repository metadata","Compare code changes"],"suited_agents":["Ruby","Helpdesk","Codex","Claude Code","Cursor","OpenAgentSkill CLI","CLI"],"install":{"command":"npx skills add jfqd/redmine_helpdesk","ready":true,"targets":[{"id":"openagentskill-cli","label":"CLI","kind":"command","value":"npx --yes https://github.com/Leon-Drq/openagentskill/releases/download/cli-v0.2.1/openagentskill-0.2.1.tgz install jfqd-redmine-helpdesk"},{"id":"codex","label":"Codex","kind":"agent-prompt","value":"Install the \"Redmine Helpdesk\" agent skill from https://github.com/jfqd/redmine_helpdesk. Read its SKILL.md or equivalent instructions first, install only the files needed for this workspace, and summarize any required setup before using it. Skill purpose: Lightweight helpdesk plugin for redmine. After the install attempt, report the result to https://www.openagentskill.com/api/agent/outcome with POST JSON {\"event_id\":\"install_<unique-id>\",\"skill_slug\":\"jfqd-redmine-helpdesk\",\"task\":\"Install Redmine Helpdesk\",\"agent\":\"codex\",\"outcome\":\"success\",\"install_used\":true}. Replace event_id with a unique value and outcome with success or failed. Report success only after the skill is installed and a minimal verification passes."},{"id":"claude-code","label":"Claude Code","kind":"agent-prompt","value":"Add \"Redmine Helpdesk\" as a Claude Code skill from https://github.com/jfqd/redmine_helpdesk. Inspect the skill instructions, place the reusable skill files in the appropriate local skills location for this project, and report the activation steps. Skill purpose: Lightweight helpdesk plugin for redmine. After the install attempt, report the result to https://www.openagentskill.com/api/agent/outcome with POST JSON {\"event_id\":\"install_<unique-id>\",\"skill_slug\":\"jfqd-redmine-helpdesk\",\"task\":\"Install Redmine Helpdesk\",\"agent\":\"claude-code\",\"outcome\":\"success\",\"install_used\":true}. Replace event_id with a unique value and outcome with success or failed. Report success only after the skill is installed and a minimal verification passes."},{"id":"cursor","label":"Cursor","kind":"agent-prompt","value":"Turn \"Redmine Helpdesk\" from https://github.com/jfqd/redmine_helpdesk into a reusable Cursor project rule or agent instruction. Preserve the core workflow, adapt paths to this repo, and keep the rule scoped to tasks where it is relevant. Skill purpose: Lightweight helpdesk plugin for redmine. After the install attempt, report the result to https://www.openagentskill.com/api/agent/outcome with POST JSON {\"event_id\":\"install_<unique-id>\",\"skill_slug\":\"jfqd-redmine-helpdesk\",\"task\":\"Install Redmine Helpdesk\",\"agent\":\"cursor\",\"outcome\":\"success\",\"install_used\":true}. Replace event_id with a unique value and outcome with success or failed. Report success only after the skill is installed and a minimal verification passes."}],"handoff_url":"https://www.openagentskill.com/api/skills/jfqd-redmine-helpdesk/install","manifest_url":"https://www.openagentskill.com/api/registry/manifest/jfqd-redmine-helpdesk"},"trust":{"score":75,"label":"Strong shortlist","version":"trust-score-v4","install_policy":"human_review_before_install","evidence":{"stars":"200 GitHub stars","repoActivity":"200 stars, 103 forks","lastPushed":"5mo since push","license":"MIT","repository":"https://github.com/jfqd/redmine_helpdesk","install":"npx skills add jfqd/redmine_helpdesk","installSafety":"standard package or runtime install path","permissionSurface":"no high-risk permission surface in public metadata","documentation":"Thin public metadata","agentOutcomes":"No agent outcome data yet"},"outcome_evidence":{"total":0,"successes":0,"failures":0,"not_relevant":0,"success_rate":null,"recent_success_rate":null,"recent_failure_rate":null,"install_attempts":0,"install_success_rate":null,"risk_blocked":0,"setup_required":0,"avg_output_quality":null,"production_outcomes":0,"last_outcome_at":null,"label":"No agent outcome data yet"},"auto_install":{"allowed":false,"sandbox_required":true,"reason":"Human review or sandbox validation is required before automatic installation."},"best_for":["support-automation","helpdesk","support","automation","customer-support","redmine"],"known_risks":["Quality score needs review","Documentation summary is thin","README/SKILL.md completeness: Public metadata needs stronger README/SKILL.md context"]},"agent_proven":{"version":"agent-proven-v1","score":0,"tier":"unproven","label":"Needs first agent run","summary":"No agent outcome reports yet. Use Resolve, run one narrow sandbox task, then report the result.","metrics":{"totalOutcomes":0,"successfulOutcomes":0,"failedOutcomes":0,"installAttempts":0,"installSuccessRate":null,"successRate":null,"recentSuccessRate":null,"recentFailureRate":null,"riskBlocked":0,"setupRequired":0,"notRelevant":0,"avgOutputQuality":null,"avgTimeToUsefulMs":null,"productionOutcomes":0,"humanReviewRequired":0,"uniqueAgents":0,"lastOutcomeAt":null},"signals":[],"penalties":["No real agent outcome evidence yet"]},"audit":{"score":76,"risk_level":"needs_review","risk_label":"Needs review","warnings":["Documentation summary is thin","Quality score needs review","README/SKILL.md completeness: Public metadata needs stronger README/SKILL.md context"]},"safety_gate":{"tier":"reviewed","label":"Reviewed with permission notes","auto_install_policy":"review","auto_install_allowed":false,"human_review_required":true,"blocked":false,"recommended_action":"Require human approval before installing into a real workspace."},"quality":{"score":64,"label":"Promising"},"supply":{"track":"Coding and developer agents","scenario":"GitHub automation","maintenance":"5mo since push","risk":"Needs review"},"alternative_skills":[],"do_not_use_when":["teams that need a vendor-supported SLA","high-compliance environments without internal security review","No OpenAgentSkill engagement data yet","Documentation summary is thin","Quality score needs review","README/SKILL.md completeness: Public metadata needs stronger README/SKILL.md context","Production credentials, payments, or irreversible account changes without explicit human review","Sensitive private data before reviewing repository code, license, and permission surface"],"agent_contract":{"task_input":"Use Redmine Helpdesk","recommended_action":"Require human approval before installing into a real workspace.","install_policy":"review","minimum_review_before_use":["Trust: 75/100 Strong shortlist","Audit: 76/100 Needs review","Safety: 64/100 Review before install","Review repository, license, install command, and permission surface before production use."],"expected_agent_output":{"selected_skill":"jfqd-redmine-helpdesk (Redmine Helpdesk)","install_command":"npx skills add jfqd/redmine_helpdesk","risk_summary":"Needs review; Reviewed with permission notes; Review before production","verification_result":"Report the smallest successful task, files touched, warnings, and any missing setup."}},"outcome_feedback":{"endpoint":"https://www.openagentskill.com/api/agent/outcome","method":"POST","requires_resolve_event_id":true,"event_id_source":"Use install_receipt.outcome_feedback.event_id or feedback.event_id returned by /api/agent/resolve for the current task.","expected_outcomes":["success","failed","not_relevant","blocked_by_risk","setup_required"],"payload_template":{"event_id":"<install_receipt.outcome_feedback.event_id or feedback.event_id from /api/agent/resolve>","skill_slug":"jfqd-redmine-helpdesk","task":"Use Redmine Helpdesk","agent":"codex","outcome":"success","install_used":true,"risk_blocked":false,"setup_required":false,"task_success":true,"output_quality":4,"error_type":null,"human_review_required":false,"workspace":"sandbox","time_to_useful_ms":120000,"notes":"Report the smallest successful task, setup friction, files touched, and risk notes."}},"endpoints":{"web":"https://www.openagentskill.com/skills/jfqd-redmine-helpdesk","api":"https://www.openagentskill.com/api/agent/skills/jfqd-redmine-helpdesk","audit":"https://www.openagentskill.com/skills/jfqd-redmine-helpdesk/audit","eval":"https://www.openagentskill.com/api/agent/evals?slug=jfqd-redmine-helpdesk&task=Use%20Redmine%20Helpdesk&max_risk=medium","resolve":"https://www.openagentskill.com/api/agent/resolve?task=Use%20Redmine%20Helpdesk&agent=codex&max_risk=medium","receipt":"https://www.openagentskill.com/api/agent/receipt?task=Use%20Redmine%20Helpdesk&agent=codex&max_risk=medium&format=text","install":"https://www.openagentskill.com/api/skills/jfqd-redmine-helpdesk/install","manifest":"https://www.openagentskill.com/api/registry/manifest/jfqd-redmine-helpdesk"}},"agent_contract":{"version":"openagentskill-resolve-contract-v2","input_task":"Use Redmine Helpdesk","recommended_skill_slug":"jfqd-redmine-helpdesk","recommended_skill_name":"Redmine Helpdesk","install_command":"npx skills add jfqd/redmine_helpdesk","install_policy":"review","auto_install_allowed":false,"human_review_required":true,"audit_url":"https://www.openagentskill.com/skills/jfqd-redmine-helpdesk/audit","eval_url":"https://www.openagentskill.com/api/agent/evals?slug=jfqd-redmine-helpdesk&task=Use%20Redmine%20Helpdesk&max_risk=medium","skill_api_url":"https://www.openagentskill.com/api/agent/skills/jfqd-redmine-helpdesk","do_not_use_when":["teams that need a vendor-supported SLA","high-compliance environments without internal security review","No OpenAgentSkill engagement data yet","Documentation summary is thin","Quality score needs review","README/SKILL.md completeness: Public metadata needs stronger README/SKILL.md context","Production credentials, payments, or irreversible account changes without explicit human review","Sensitive private data before reviewing repository code, license, and permission surface"],"minimum_review_before_use":["Trust: 75/100 Strong shortlist","Audit: 76/100 Needs review","Safety: 64/100 Review before install","Review repository, license, install command, and permission surface before production use."],"expected_agent_output":{"selected_skill":"jfqd-redmine-helpdesk (Redmine Helpdesk)","install_command":"npx skills add jfqd/redmine_helpdesk","risk_summary":"Needs review; Reviewed with permission notes; Review before production","verification_result":"Report the smallest successful task, files touched, warnings, and any missing setup."}},"supply_asset":{"track":{"slug":"coding","label":"Coding and developer agents","shortLabel":"Coding","description":"Code review, repo analysis, testing, CI, GitHub, DevOps, and developer workflow skills."},"scenario":{"label":"GitHub automation","description":"I need my agent to triage GitHub issues, review pull requests, and summarize repository changes.","useCases":[{"slug":"customer-support","title":"Customer support"},{"slug":"github-automation","title":"GitHub automation"},{"slug":"coding-agents","title":"Coding agents"}]},"maintenance":{"status":"active","label":"5mo since push","daysSincePush":163,"lastPushedAt":"2026-03-12T10:15:30+00:00"},"github_quality":{"stars":200,"starsLabel":"200","forks":103,"license":"MIT","qualityScore":64,"trustScore":75,"auditScore":76},"coverage_tags":["Coding","GitHub automation","support-automation","helpdesk","support","automation","customer-support","redmine"]},"alternatives":[{"slug":"django-helpdesk-django-helpdesk","name":"Django Helpdesk","url":"https://www.openagentskill.com/skills/django-helpdesk-django-helpdesk","install_command":"npx skills add django-helpdesk/django-helpdesk","trust_score":88,"audit_score":89,"safety_score":77,"why_consider":"Matches task terms: helpdesk","risk":{"level":"Safe to try","safety_tier":"Reviewed","safety":"77/100 Review before install","trust":"88/100 Production candidate","notes":["Documentation summary is thin"]}},{"slug":"ritesh-1918-helpdesk-ai","name":"HELPDESK.AI","url":"https://www.openagentskill.com/skills/ritesh-1918-helpdesk-ai","install_command":"npx skills add ritesh-1918/HELPDESK.AI","trust_score":79,"audit_score":80,"safety_score":68,"why_consider":"Matches task terms: helpdesk","risk":{"level":"Needs review","safety_tier":"Reviewed with permission notes","safety":"68/100 Review before install","trust":"79/100 Strong shortlist","notes":["Quality score needs review","Documentation summary is thin"]}},{"slug":"ruswan-helpdesk-laravel","name":"Helpdesk Laravel","url":"https://www.openagentskill.com/skills/ruswan-helpdesk-laravel","install_command":"npx skills add ruswan/helpdesk-laravel","trust_score":77,"audit_score":76,"safety_score":64,"why_consider":"Matches task terms: helpdesk","risk":{"level":"Needs review","safety_tier":"Reviewed with permission notes","safety":"64/100 Review before install","trust":"77/100 Strong shortlist","notes":["Documentation summary is thin","Quality score needs review"]}},{"slug":"faveosuite-faveo-helpdesk","name":"Faveo Helpdesk","url":"https://www.openagentskill.com/skills/faveosuite-faveo-helpdesk","install_command":"npx skills add faveosuite/faveo-helpdesk","trust_score":86,"audit_score":88,"safety_score":76,"why_consider":"Matches task terms: helpdesk","risk":{"level":"Safe to try","safety_tier":"Reviewed","safety":"76/100 Review before install","trust":"86/100 Production candidate","notes":["Documentation summary is thin","README/SKILL.md completeness: Public metadata needs stronger README/SKILL.md context"]}}],"decision_packet":{"version":"openagentskill-agent-decision-packet-v1","task":"Use Redmine Helpdesk","agent":"codex","selected_skill":{"slug":"jfqd-redmine-helpdesk","name":"Redmine Helpdesk","url":"https://www.openagentskill.com/skills/jfqd-redmine-helpdesk","api_url":"https://www.openagentskill.com/api/agent/skills/jfqd-redmine-helpdesk","audit_url":"https://www.openagentskill.com/skills/jfqd-redmine-helpdesk/audit","repository":"https://github.com/jfqd/redmine_helpdesk"},"suited_tasks":["Customer support workflows","general agent builders","builders willing to evaluate younger projects","Read user messages","Find relevant knowledge","Prepare clear next steps","Inspect repository metadata","Compare code changes"],"suited_agents":["Ruby","Helpdesk","Codex","Claude Code","Cursor","OpenAgentSkill CLI","CLI"],"install":{"command":"npx skills add jfqd/redmine_helpdesk","target":"codex","label":"Codex install prompt","policy":"review","auto_install_allowed":false,"human_review_required":true,"sandbox_first":true},"trust":{"score":67,"label":"Sandbox only","version":"trust-score-v5","base_score":75,"outcome_confidence":0,"decision":{"install_policy":"human_review_before_install","auto_install_allowed":false,"human_review_required":true,"sandbox_first":true,"agent_action":"Compare alternatives before installing.","reasoning":["67/100 Trust Score v5","75/100 Trust Score v4 baseline","Needs more real agent outcomes before unattended install","Install path is available","Review before production"],"review_required_when":["The workspace contains production secrets, payments, private customer data, or irreversible actions.","The install command requests shell, network, credential, database, or broad filesystem access.","Outcome evidence is missing, recently failed, or required human review.","Production credentials, payments, or irreversible account changes without explicit human review","Sensitive private data before reviewing repository code, license, and permission surface","Automatic installation in a production workspace"]},"dimensions":[{"id":"github_adoption","label":"GitHub adoption","score":62,"status":"info","detail":"200 GitHub stars"},{"id":"repo_activity","label":"Stars/forks activity","score":62,"status":"info","detail":"200 stars, 103 forks; issue activity unavailable in current metadata"},{"id":"maintenance","label":"Recent maintenance","score":76,"status":"info","detail":"5mo since push"},{"id":"license","label":"License clarity","score":86,"status":"pass","detail":"MIT"},{"id":"documentation","label":"README/SKILL.md completeness","score":50,"status":"warn","detail":"Public metadata needs stronger README/SKILL.md context"},{"id":"dependency_risk","label":"Dependency/runtime risk","score":90,"status":"pass","detail":"no major dependency risk hints in public metadata"},{"id":"installability","label":"Install availability","score":92,"status":"pass","detail":"npx skills add jfqd/redmine_helpdesk"},{"id":"install_safety","label":"Install command safety","score":92,"status":"pass","detail":"standard package or runtime install path"},{"id":"permission_surface","label":"Permission surface","score":100,"status":"pass","detail":"no high-risk permission surface in public metadata"},{"id":"repository","label":"Repository evidence","score":86,"status":"pass","detail":"https://github.com/jfqd/redmine_helpdesk"},{"id":"review_status","label":"Review status","score":88,"status":"pass","detail":"AI review data available"},{"id":"agent_outcomes","label":"Agent Proven outcomes","score":54,"status":"info","detail":"No agent outcome data yet"}]},"risk":{"level":"Needs review","audit_label":"Needs review","safety":"64/100 Review before install","trust":"75/100 Strong shortlist","safety_tier":"Reviewed with permission notes","notes":["Documentation summary is thin","Quality score needs review","README/SKILL.md completeness: Public metadata needs stronger README/SKILL.md context"],"do_not_use_when":["teams that need a vendor-supported SLA","high-compliance environments without internal security review","No OpenAgentSkill engagement data yet","Documentation summary is thin","Quality score needs review","README/SKILL.md completeness: Public metadata needs stronger README/SKILL.md context","Production credentials, payments, or irreversible account changes without explicit human review","Sensitive private data before reviewing repository code, license, and permission surface"],"minimum_review_before_use":["Trust: 75/100 Strong shortlist","Audit: 76/100 Needs review","Safety: 64/100 Review before install","Review repository, license, install command, and permission surface before production use."]},"alternatives":[{"slug":"django-helpdesk-django-helpdesk","name":"Django Helpdesk","url":"https://www.openagentskill.com/skills/django-helpdesk-django-helpdesk","install_command":"npx skills add django-helpdesk/django-helpdesk","trust_score":88,"audit_score":89,"safety_score":77,"why_consider":"Matches task terms: helpdesk","risk":{"level":"Safe to try","safety_tier":"Reviewed","safety":"77/100 Review before install","trust":"88/100 Production candidate","notes":["Documentation summary is thin"]}},{"slug":"ritesh-1918-helpdesk-ai","name":"HELPDESK.AI","url":"https://www.openagentskill.com/skills/ritesh-1918-helpdesk-ai","install_command":"npx skills add ritesh-1918/HELPDESK.AI","trust_score":79,"audit_score":80,"safety_score":68,"why_consider":"Matches task terms: helpdesk","risk":{"level":"Needs review","safety_tier":"Reviewed with permission notes","safety":"68/100 Review before install","trust":"79/100 Strong shortlist","notes":["Quality score needs review","Documentation summary is thin"]}},{"slug":"ruswan-helpdesk-laravel","name":"Helpdesk Laravel","url":"https://www.openagentskill.com/skills/ruswan-helpdesk-laravel","install_command":"npx skills add ruswan/helpdesk-laravel","trust_score":77,"audit_score":76,"safety_score":64,"why_consider":"Matches task terms: helpdesk","risk":{"level":"Needs review","safety_tier":"Reviewed with permission notes","safety":"64/100 Review before install","trust":"77/100 Strong shortlist","notes":["Documentation summary is thin","Quality score needs review"]}},{"slug":"faveosuite-faveo-helpdesk","name":"Faveo Helpdesk","url":"https://www.openagentskill.com/skills/faveosuite-faveo-helpdesk","install_command":"npx skills add faveosuite/faveo-helpdesk","trust_score":86,"audit_score":88,"safety_score":76,"why_consider":"Matches task terms: helpdesk","risk":{"level":"Safe to try","safety_tier":"Reviewed","safety":"76/100 Review before install","trust":"86/100 Production candidate","notes":["Documentation summary is thin","README/SKILL.md completeness: Public metadata needs stronger README/SKILL.md context"]}}],"outcome_feedback":{"event_id":"resolve_c05597dc-e6a7-4a23-912b-353243a4b1ce","endpoint":"https://www.openagentskill.com/api/agent/outcome","method":"POST","expected_outcomes":["success","failed","not_relevant","blocked_by_risk","setup_required"],"payload_template":{"event_id":"resolve_c05597dc-e6a7-4a23-912b-353243a4b1ce","skill_slug":"jfqd-redmine-helpdesk","task":"Use Redmine Helpdesk","agent":"codex","outcome":"success","install_used":true,"risk_blocked":false,"setup_required":false,"task_success":true,"output_quality":4,"error_type":null,"human_review_required":false,"workspace":"sandbox","time_to_useful_ms":120000,"notes":"Solved the task in a sandbox workflow."},"cli_example":"npx --yes https://github.com/Leon-Drq/openagentskill/releases/download/cli-v0.2.1/openagentskill-0.2.1.tgz outcome \"resolve_c05597dc-e6a7-4a23-912b-353243a4b1ce\" --skill \"jfqd-redmine-helpdesk\" --task \"Use Redmine Helpdesk\" --agent \"codex\" --outcome success"},"next_agent_action":"Ask for human approval or choose a safer alternative before installing.","stable_fields":["decision_packet.selected_skill","decision_packet.install","decision_packet.risk.do_not_use_when","decision_packet.alternatives","decision_packet.outcome_feedback","decision_packet.trust.decision"]},"agent_instruction":"Use Redmine Helpdesk for: Use Redmine Helpdesk\nReview audit: https://www.openagentskill.com/skills/jfqd-redmine-helpdesk/audit\nAsk for human approval before installing: npx skills add jfqd/redmine_helpdesk\nIf the audit or policy warnings are unacceptable, choose one of the alternatives."},"recommendation_lanes":{"best_match":{"rank":1,"match_score":64,"raw_match_score":523.2,"semantic_relevance":64,"skill":{"slug":"jfqd-redmine-helpdesk","name":"Redmine Helpdesk","description":"Lightweight helpdesk plugin for redmine.","category":"support-automation","github_stars":200,"created_at":"2026-06-21T07:04:58.108148+00:00","updated_at":"2026-03-12T10:15:30+00:00","repository":"https://github.com/jfqd/redmine_helpdesk","github_repo":"jfqd/redmine_helpdesk"},"recommendation_reasons":["Matches task terms: redmine, helpdesk","Install handoff is available","Repository freshness signal is available","Registry match score 64"],"supply_profile":{"track":{"slug":"coding","label":"Coding and developer agents","shortLabel":"Coding","description":"Code review, repo analysis, testing, CI, GitHub, DevOps, and developer workflow skills."},"scenario":{"label":"GitHub automation","description":"I need my agent to triage GitHub issues, review pull requests, and summarize repository changes.","useCases":[{"slug":"customer-support","title":"Customer support"},{"slug":"github-automation","title":"GitHub automation"},{"slug":"coding-agents","title":"Coding agents"}]},"applicableAgents":["CLI","Codex","Claude Code","Cursor","Ruby"],"install":{"ready":true,"command":"npx skills add jfqd/redmine_helpdesk","primaryTarget":"CLI","targetCount":4},"githubQuality":{"stars":200,"starsLabel":"200","forks":103,"license":"MIT","qualityScore":64,"trustScore":75,"auditScore":76},"maintenance":{"status":"active","label":"5mo since push","daysSincePush":163,"lastPushedAt":"2026-03-12T10:15:30+00:00"},"risk":{"level":"needs_review","label":"Needs review","requiresReview":true,"notes":["Documentation summary is thin","Quality score needs review","README/SKILL.md completeness: Public metadata needs stronger README/SKILL.md context","Needs review"]},"coverageTags":["Coding","GitHub automation","support-automation","helpdesk","support","automation","customer-support","redmine"]},"quality":{"score":64,"tier":"promising","label":"Promising","summary":"Useful candidate, but compare it with alternatives before adopting.","signals":[{"label":"GitHub stars","value":"200","tone":"neutral"},{"label":"Freshness","value":"5mo ago","tone":"positive"},{"label":"Install ready","value":"Yes","tone":"positive"},{"label":"License","value":"MIT","tone":"neutral"}],"warnings":[]},"trust":{"version":"trust-score-v4","score":75,"tier":"strong","label":"Strong shortlist","summary":"Good trust signals with a few areas worth checking before rollout.","recommendedAction":"Test in a sandbox workflow and compare its install path with close alternatives.","dimensions":[{"id":"github_adoption","label":"GitHub adoption","score":62,"weight":0.13,"status":"info","detail":"200 GitHub stars"},{"id":"repo_activity","label":"Stars/forks activity","score":62,"weight":0.08,"status":"info","detail":"200 stars, 103 forks; issue activity unavailable in current metadata"},{"id":"maintenance","label":"Recent maintenance","score":76,"weight":0.14,"status":"info","detail":"5mo since push"},{"id":"license","label":"License clarity","score":86,"weight":0.09,"status":"pass","detail":"MIT"},{"id":"documentation","label":"README/SKILL.md completeness","score":50,"weight":0.14,"status":"warn","detail":"Public metadata needs stronger README/SKILL.md context"},{"id":"dependency_risk","label":"Dependency/runtime risk","score":90,"weight":0.12,"status":"pass","detail":"no major dependency risk hints in public metadata"},{"id":"installability","label":"Install availability","score":92,"weight":0.1,"status":"pass","detail":"npx skills add jfqd/redmine_helpdesk"},{"id":"install_safety","label":"Install command safety","score":92,"weight":0.1,"status":"pass","detail":"standard package or runtime install path"},{"id":"permission_surface","label":"Permission surface","score":100,"weight":0.07,"status":"pass","detail":"no high-risk permission surface in public metadata"},{"id":"repository","label":"Repository evidence","score":86,"weight":0.04,"status":"pass","detail":"https://github.com/jfqd/redmine_helpdesk"},{"id":"review_status","label":"Review status","score":88,"weight":0.05,"status":"pass","detail":"AI review data available"},{"id":"agent_outcomes","label":"Agent Proven outcomes","score":54,"weight":0.13,"status":"info","detail":"No agent outcome data yet"}],"checks":[{"status":"info","label":"GitHub adoption","detail":"200 GitHub stars"},{"status":"info","label":"Stars/forks activity","detail":"200 stars, 103 forks; issue activity unavailable in current metadata"},{"status":"info","label":"Recent maintenance","detail":"5mo since push"},{"status":"pass","label":"License clarity","detail":"MIT"},{"status":"warn","label":"README/SKILL.md completeness","detail":"Public metadata needs stronger README/SKILL.md context"},{"status":"pass","label":"Dependency/runtime risk","detail":"no major dependency risk hints in public metadata"},{"status":"pass","label":"Install availability","detail":"npx skills add jfqd/redmine_helpdesk"},{"status":"pass","label":"Install command safety","detail":"standard package or runtime install path"},{"status":"pass","label":"Permission surface","detail":"no high-risk permission surface in public metadata"},{"status":"pass","label":"Repository evidence","detail":"https://github.com/jfqd/redmine_helpdesk"},{"status":"pass","label":"Review status","detail":"AI review data available"},{"status":"info","label":"Agent Proven outcomes","detail":"No agent outcome data yet"},{"status":"warn","label":"Ownership","detail":"No approved owner claim yet"},{"status":"info","label":"OpenAgentSkill usage","detail":"No local usage activity yet"},{"status":"info","label":"Agent outcomes","detail":"No agent outcome data yet"}],"strengths":["AI review approved","Install path is available","Repository evidence is available","Install command has no obvious high-risk pattern"],"warnings":["Quality score needs review","Documentation summary is thin","README/SKILL.md completeness: Public metadata needs stronger README/SKILL.md context"],"evidence":{"stars":"200 GitHub stars","repoActivity":"200 stars, 103 forks","lastPushed":"5mo since push","license":"MIT","repository":"https://github.com/jfqd/redmine_helpdesk","install":"npx skills add jfqd/redmine_helpdesk","installSafety":"standard package or runtime install path","permissionSurface":"no high-risk permission surface in public metadata","documentation":"Thin public metadata","agentOutcomes":"No agent outcome data yet"},"installReadiness":{"ready":true,"command":"npx skills add jfqd/redmine_helpdesk","policy":"human_review_before_install","label":"Human review before install","notes":["Install path is available","Repository evidence is available","License is declared","No Agent Proven outcome evidence yet","5mo since push"]},"agentCompatibility":["Ruby","Helpdesk","Codex","Claude Code","Cursor","OpenAgentSkill CLI"],"riskSummary":{"level":"medium","label":"Review before production","notes":["Quality score needs review","Documentation summary is thin","README/SKILL.md completeness: Public metadata needs stronger README/SKILL.md context"]},"outcomeEvidence":{"total":0,"successes":0,"failures":0,"notRelevant":0,"successRate":null,"installAttempts":0,"riskBlocked":0,"setupRequired":0,"installSuccessRate":null,"avgOutputQuality":null,"avgTimeToUsefulMs":null,"productionOutcomes":0,"humanReviewRequired":0,"recentSuccessRate":null,"recentFailureRate":null,"uniqueAgents":0,"agentProvenScore":0,"agentProvenLabel":"Needs first agent run","lastOutcomeAt":null,"label":"No agent outcome data yet"},"autoInstall":{"allowed":false,"sandboxRequired":true,"policy":"human_review_before_install","reason":"Human review or sandbox validation is required before automatic installation."},"bestFor":["support-automation","helpdesk","support","automation","customer-support","redmine"],"doNotUseFor":["Production credentials, payments, or irreversible account changes without explicit human review","Sensitive private data before reviewing repository code, license, and permission surface","Automatic installation in a production workspace"],"knownRisks":["Quality score needs review","Documentation summary is thin","README/SKILL.md completeness: Public metadata needs stronger README/SKILL.md context"]},"trust_v5":{"version":"trust-score-v5","score":67,"base_score":75,"outcome_confidence":0,"tier":"review","label":"Sandbox only","summary":"Useful candidate with missing or mixed trust signals. Keep it in an isolated workspace until the outcome loop proves task fit.","recommendedAction":"Run only in a sandbox and compare close alternatives before using it for real work.","decision":{"install_policy":"human_review_before_install","auto_install_allowed":false,"human_review_required":true,"sandbox_first":true,"agent_action":"Compare alternatives before installing.","reasoning":["67/100 Trust Score v5","75/100 Trust Score v4 baseline","Needs more real agent outcomes before unattended install","Install path is available","Review before production"],"review_required_when":["The workspace contains production secrets, payments, private customer data, or irreversible actions.","The install command requests shell, network, credential, database, or broad filesystem access.","Outcome evidence is missing, recently failed, or required human review.","Production credentials, payments, or irreversible account changes without explicit human review","Sensitive private data before reviewing repository code, license, and permission surface","Automatic installation in a production workspace"]},"dimensions":[{"id":"github_adoption","label":"GitHub adoption","score":62,"weight":0.13,"status":"info","detail":"200 GitHub stars"},{"id":"repo_activity","label":"Stars/forks activity","score":62,"weight":0.08,"status":"info","detail":"200 stars, 103 forks; issue activity unavailable in current metadata"},{"id":"maintenance","label":"Recent maintenance","score":76,"weight":0.14,"status":"info","detail":"5mo since push"},{"id":"license","label":"License clarity","score":86,"weight":0.09,"status":"pass","detail":"MIT"},{"id":"documentation","label":"README/SKILL.md completeness","score":50,"weight":0.14,"status":"warn","detail":"Public metadata needs stronger README/SKILL.md context"},{"id":"dependency_risk","label":"Dependency/runtime risk","score":90,"weight":0.12,"status":"pass","detail":"no major dependency risk hints in public metadata"},{"id":"installability","label":"Install availability","score":92,"weight":0.1,"status":"pass","detail":"npx skills add jfqd/redmine_helpdesk"},{"id":"install_safety","label":"Install command safety","score":92,"weight":0.1,"status":"pass","detail":"standard package or runtime install path"},{"id":"permission_surface","label":"Permission surface","score":100,"weight":0.07,"status":"pass","detail":"no high-risk permission surface in public metadata"},{"id":"repository","label":"Repository evidence","score":86,"weight":0.04,"status":"pass","detail":"https://github.com/jfqd/redmine_helpdesk"},{"id":"review_status","label":"Review status","score":88,"weight":0.05,"status":"pass","detail":"AI review data available"},{"id":"agent_outcomes","label":"Agent Proven outcomes","score":54,"weight":0.13,"status":"info","detail":"No agent outcome data yet"}],"checks":[{"status":"info","label":"GitHub adoption","detail":"200 GitHub stars"},{"status":"info","label":"Stars/forks activity","detail":"200 stars, 103 forks; issue activity unavailable in current metadata"},{"status":"info","label":"Recent maintenance","detail":"5mo since push"},{"status":"pass","label":"License clarity","detail":"MIT"},{"status":"warn","label":"README/SKILL.md completeness","detail":"Public metadata needs stronger README/SKILL.md context"},{"status":"pass","label":"Dependency/runtime risk","detail":"no major dependency risk hints in public metadata"},{"status":"pass","label":"Install availability","detail":"npx skills add jfqd/redmine_helpdesk"},{"status":"pass","label":"Install command safety","detail":"standard package or runtime install path"},{"status":"pass","label":"Permission surface","detail":"no high-risk permission surface in public metadata"},{"status":"pass","label":"Repository evidence","detail":"https://github.com/jfqd/redmine_helpdesk"},{"status":"pass","label":"Review status","detail":"AI review data available"},{"status":"info","label":"Agent Proven outcomes","detail":"No agent outcome data yet"},{"status":"warn","label":"Ownership","detail":"No approved owner claim yet"},{"status":"info","label":"OpenAgentSkill usage","detail":"No local usage activity yet"},{"status":"info","label":"Agent outcomes","detail":"No agent outcome data yet"}],"strengths":["AI review approved","Install path is available","Repository evidence is available","Install command has no obvious high-risk pattern","Outcome loop is ready but needs first real agent run"],"warnings":["Quality score needs review","Documentation summary is thin","README/SKILL.md completeness: Public metadata needs stronger README/SKILL.md context","No real agent outcome reports yet","Human review required before unattended installation"],"evidence":{"stars":"200 GitHub stars","repoActivity":"200 stars, 103 forks","lastPushed":"5mo since push","license":"MIT","repository":"https://github.com/jfqd/redmine_helpdesk","install":"npx skills add jfqd/redmine_helpdesk","installSafety":"standard package or runtime install path","permissionSurface":"no high-risk permission surface in public metadata","documentation":"Thin public metadata","agentOutcomes":"No agent outcome data yet","agentProvenScore":0,"outcomeConfidence":"0%","installPolicy":"human_review_before_install"},"installReadiness":{"ready":true,"command":"npx skills add jfqd/redmine_helpdesk","policy":"human_review_before_install","label":"Human review before install","notes":["Install path is available","Repository evidence is available","License is declared","No Agent Proven outcome evidence yet","5mo since push","Trust Score v5 requires review or sandbox-only use before install."]},"agentCompatibility":["Ruby","Helpdesk","Codex","Claude Code","Cursor","OpenAgentSkill CLI"],"riskSummary":{"level":"medium","label":"Review before production","notes":["Quality score needs review","Documentation summary is thin","README/SKILL.md completeness: Public metadata needs stronger README/SKILL.md context"]},"outcomeEvidence":{"total":0,"successes":0,"failures":0,"notRelevant":0,"successRate":null,"installAttempts":0,"riskBlocked":0,"setupRequired":0,"installSuccessRate":null,"avgOutputQuality":null,"avgTimeToUsefulMs":null,"productionOutcomes":0,"humanReviewRequired":0,"recentSuccessRate":null,"recentFailureRate":null,"uniqueAgents":0,"agentProvenScore":0,"agentProvenLabel":"Needs first agent run","lastOutcomeAt":null,"label":"No agent outcome data yet"},"autoInstall":{"allowed":false,"sandboxRequired":true,"policy":"human_review_before_install","reason":"Compare alternatives before installing."},"outcome_loop":{"version":"openagentskill-agent-outcome-v3","required_after_install":true,"endpoint":"/api/agent/outcome","method":"POST","event_id_source":"feedback.event_id, install_receipt.resolve_event_id, or decision_packet.outcome_feedback.event_id","expected_outcomes":["success","failed","not_relevant","blocked_by_risk","setup_required"],"required_fields":["event_id","skill_slug","task"],"quality_fields":["task_success","output_quality","error_type","human_review_required","used_in_production","workspace","evidence_url","time_to_useful_ms"],"ranking_inputs_updated":["Trust Score v5 outcome confidence","Agent Proven Score","Resolve ranking task-fit evidence","Skill detail machine-readable metadata","Outcome leaderboard"]},"agent_contract":{"suited_tasks":["support-automation","helpdesk","support","automation","customer-support","redmine"],"suited_agents":["Ruby","Helpdesk","Codex","Claude Code","Cursor","OpenAgentSkill CLI"],"install_command":"npx skills add jfqd/redmine_helpdesk","trust_score":67,"trust_version":"trust-score-v5","risk_level":"medium","do_not_use_when":["Production credentials, payments, or irreversible account changes without explicit human review","Sensitive private data before reviewing repository code, license, and permission surface","Automatic installation in a production workspace"],"before_install":["Read the audit page and machine-readable metadata.","Confirm the install command, license, and permission surface fit the workspace.","Get explicit human approval or choose an alternative before installing."],"after_run":["Report the outcome to /api/agent/outcome using the resolve event id.","Include output_quality, workspace, human_review_required, and evidence_url when available.","Re-resolve before broad production rollout."]},"bestFor":["support-automation","helpdesk","support","automation","customer-support","redmine"],"doNotUseFor":["Production credentials, payments, or irreversible account changes without explicit human review","Sensitive private data before reviewing repository code, license, and permission surface","Automatic installation in a production workspace"],"knownRisks":["Quality score needs review","Documentation summary is thin","README/SKILL.md completeness: Public metadata needs stronger README/SKILL.md context"],"backward_compatible":{"trust_score_v4":{"version":"trust-score-v4","score":75,"tier":"strong","label":"Strong shortlist","summary":"Good trust signals with a few areas worth checking before rollout."}}},"agent_proven":{"version":"agent-proven-v1","score":0,"tier":"unproven","label":"Needs first agent run","summary":"No agent outcome reports yet. Use Resolve, run one narrow sandbox task, then report the result.","metrics":{"totalOutcomes":0,"successfulOutcomes":0,"failedOutcomes":0,"installAttempts":0,"installSuccessRate":null,"successRate":null,"recentSuccessRate":null,"recentFailureRate":null,"riskBlocked":0,"setupRequired":0,"notRelevant":0,"avgOutputQuality":null,"avgTimeToUsefulMs":null,"productionOutcomes":0,"humanReviewRequired":0,"uniqueAgents":0,"lastOutcomeAt":null},"signals":[],"penalties":["No real agent outcome evidence yet"]},"audit":{"audit_score":76,"risk_level":"needs_review","risk_label":"Needs review","warnings":["Documentation summary is thin","Quality score needs review","README/SKILL.md completeness: Public metadata needs stronger README/SKILL.md context"]},"safety":{"score":64,"level":"review_before_install","label":"Review before install","safety_tier":{"tier":"reviewed","label":"Reviewed with permission notes","badge":"REVIEWED","summary":"Usable candidate, but the agent should surface permission and audit notes before installation.","recommended_action":"Require human approval before installing into a real workspace.","auto_install_policy":"review","reasons":["Documentation summary is thin","64/100 agent safety score"]},"auto_install_allowed":false,"human_review_required":true,"blocked":false,"audit_risk":"needs_review","permission_hints":[{"id":"network","label":"Network access","reason":"Skill likely fetches remote pages, APIs, repositories, or external services.","severity":"medium"}],"policy_warnings":["Documentation summary is thin"],"constraints_applied":{"max_risk":"medium","needs_install_command":true,"min_stars":0}},"safety_gate":{"tier":"reviewed","label":"Reviewed with permission notes","badge":"REVIEWED","auto_install_policy":"review","auto_install_allowed":false,"human_review_required":true,"blocked":false,"recommended_action":"Require human approval before installing into a real workspace.","reasons":["Documentation summary is thin","64/100 agent safety score"]},"decision":{"readiness_score":63,"readiness_label":"Prototype first","headline":"Fallback candidate for Customer support","role":"Fallback candidate","best_for":["Customer support workflows","general agent builders","builders willing to evaluate younger projects"],"risks":["No OpenAgentSkill engagement data yet"],"next_steps":["Install it in a sandbox agent and run one Customer support task end to end.","Compare output quality, latency, and failure behavior against at least one alternative.","Promote it into production only after reviewing repository permissions, license, and maintenance signals."]},"install_plan":{"target":"codex","label":"Codex install prompt","command":"npx skills add jfqd/redmine_helpdesk","value":"Install the \"Redmine Helpdesk\" agent skill from https://github.com/jfqd/redmine_helpdesk. Read its SKILL.md or equivalent instructions first, install only the files needed for this workspace, and summarize any required setup before using it. Skill purpose: Lightweight helpdesk plugin for redmine. After the install attempt, report the result to https://www.openagentskill.com/api/agent/outcome with POST JSON {\"event_id\":\"install_<unique-id>\",\"skill_slug\":\"jfqd-redmine-helpdesk\",\"task\":\"Install Redmine Helpdesk\",\"agent\":\"codex\",\"outcome\":\"success\",\"install_used\":true}. Replace event_id with a unique value and outcome with success or failed. Report success only after the skill is installed and a minimal verification passes.","kind":"agent-prompt","steps":["Review Redmine Helpdesk trust and audit signals before installing.","Send the install prompt to the target agent.","Install in a sandbox or low-risk workspace first.","Pin the repository source and re-check the audit before production use."],"targets":[{"id":"openagentskill-cli","label":"CLI","title":"OpenAgentSkill CLI","kind":"command","value":"npx --yes https://github.com/Leon-Drq/openagentskill/releases/download/cli-v0.2.1/openagentskill-0.2.1.tgz install jfqd-redmine-helpdesk","description":"Resolve policy, run the source installer safely, and report a verified install receipt.","copyLabel":"Copy command"},{"id":"codex","label":"Codex","title":"Codex install prompt","kind":"agent-prompt","value":"Install the \"Redmine Helpdesk\" agent skill from https://github.com/jfqd/redmine_helpdesk. Read its SKILL.md or equivalent instructions first, install only the files needed for this workspace, and summarize any required setup before using it. Skill purpose: Lightweight helpdesk plugin for redmine. After the install attempt, report the result to https://www.openagentskill.com/api/agent/outcome with POST JSON {\"event_id\":\"install_<unique-id>\",\"skill_slug\":\"jfqd-redmine-helpdesk\",\"task\":\"Install Redmine Helpdesk\",\"agent\":\"codex\",\"outcome\":\"success\",\"install_used\":true}. Replace event_id with a unique value and outcome with success or failed. Report success only after the skill is installed and a minimal verification passes.","description":"Give Codex a repo-aware install prompt when the skill is not available through a local CLI.","copyLabel":"Copy prompt"},{"id":"claude-code","label":"Claude Code","title":"Claude Code skill prompt","kind":"agent-prompt","value":"Add \"Redmine Helpdesk\" as a Claude Code skill from https://github.com/jfqd/redmine_helpdesk. Inspect the skill instructions, place the reusable skill files in the appropriate local skills location for this project, and report the activation steps. Skill purpose: Lightweight helpdesk plugin for redmine. After the install attempt, report the result to https://www.openagentskill.com/api/agent/outcome with POST JSON {\"event_id\":\"install_<unique-id>\",\"skill_slug\":\"jfqd-redmine-helpdesk\",\"task\":\"Install Redmine Helpdesk\",\"agent\":\"claude-code\",\"outcome\":\"success\",\"install_used\":true}. Replace event_id with a unique value and outcome with success or failed. Report success only after the skill is installed and a minimal verification passes.","description":"Use this prompt to ask Claude Code to add the skill and explain the local activation steps.","copyLabel":"Copy prompt"},{"id":"cursor","label":"Cursor","title":"Cursor rule prompt","kind":"agent-prompt","value":"Turn \"Redmine Helpdesk\" from https://github.com/jfqd/redmine_helpdesk into a reusable Cursor project rule or agent instruction. Preserve the core workflow, adapt paths to this repo, and keep the rule scoped to tasks where it is relevant. Skill purpose: Lightweight helpdesk plugin for redmine. After the install attempt, report the result to https://www.openagentskill.com/api/agent/outcome with POST JSON {\"event_id\":\"install_<unique-id>\",\"skill_slug\":\"jfqd-redmine-helpdesk\",\"task\":\"Install Redmine Helpdesk\",\"agent\":\"cursor\",\"outcome\":\"success\",\"install_used\":true}. Replace event_id with a unique value and outcome with success or failed. Report success only after the skill is installed and a minimal verification passes.","description":"Use this when installing as Cursor project rules or reusable agent instructions.","copyLabel":"Copy prompt"}]},"machine_metadata":{"version":"openagentskill-agent-metadata-v2","skill":{"slug":"jfqd-redmine-helpdesk","name":"Redmine Helpdesk","description":"Lightweight helpdesk plugin for redmine.","category":"support-automation","url":"https://www.openagentskill.com/skills/jfqd-redmine-helpdesk","repository":"https://github.com/jfqd/redmine_helpdesk","github_repo":"jfqd/redmine_helpdesk"},"suited_tasks":["Customer support workflows","general agent builders","builders willing to evaluate younger projects","Read user messages","Find relevant knowledge","Prepare clear next steps","Inspect repository metadata","Compare code changes"],"suited_agents":["Ruby","Helpdesk","Codex","Claude Code","Cursor","OpenAgentSkill CLI","CLI"],"install":{"command":"npx skills add jfqd/redmine_helpdesk","ready":true,"targets":[{"id":"openagentskill-cli","label":"CLI","kind":"command","value":"npx --yes https://github.com/Leon-Drq/openagentskill/releases/download/cli-v0.2.1/openagentskill-0.2.1.tgz install jfqd-redmine-helpdesk"},{"id":"codex","label":"Codex","kind":"agent-prompt","value":"Install the \"Redmine Helpdesk\" agent skill from https://github.com/jfqd/redmine_helpdesk. Read its SKILL.md or equivalent instructions first, install only the files needed for this workspace, and summarize any required setup before using it. Skill purpose: Lightweight helpdesk plugin for redmine. After the install attempt, report the result to https://www.openagentskill.com/api/agent/outcome with POST JSON {\"event_id\":\"install_<unique-id>\",\"skill_slug\":\"jfqd-redmine-helpdesk\",\"task\":\"Install Redmine Helpdesk\",\"agent\":\"codex\",\"outcome\":\"success\",\"install_used\":true}. Replace event_id with a unique value and outcome with success or failed. Report success only after the skill is installed and a minimal verification passes."},{"id":"claude-code","label":"Claude Code","kind":"agent-prompt","value":"Add \"Redmine Helpdesk\" as a Claude Code skill from https://github.com/jfqd/redmine_helpdesk. Inspect the skill instructions, place the reusable skill files in the appropriate local skills location for this project, and report the activation steps. Skill purpose: Lightweight helpdesk plugin for redmine. After the install attempt, report the result to https://www.openagentskill.com/api/agent/outcome with POST JSON {\"event_id\":\"install_<unique-id>\",\"skill_slug\":\"jfqd-redmine-helpdesk\",\"task\":\"Install Redmine Helpdesk\",\"agent\":\"claude-code\",\"outcome\":\"success\",\"install_used\":true}. Replace event_id with a unique value and outcome with success or failed. Report success only after the skill is installed and a minimal verification passes."},{"id":"cursor","label":"Cursor","kind":"agent-prompt","value":"Turn \"Redmine Helpdesk\" from https://github.com/jfqd/redmine_helpdesk into a reusable Cursor project rule or agent instruction. Preserve the core workflow, adapt paths to this repo, and keep the rule scoped to tasks where it is relevant. Skill purpose: Lightweight helpdesk plugin for redmine. After the install attempt, report the result to https://www.openagentskill.com/api/agent/outcome with POST JSON {\"event_id\":\"install_<unique-id>\",\"skill_slug\":\"jfqd-redmine-helpdesk\",\"task\":\"Install Redmine Helpdesk\",\"agent\":\"cursor\",\"outcome\":\"success\",\"install_used\":true}. Replace event_id with a unique value and outcome with success or failed. Report success only after the skill is installed and a minimal verification passes."}],"handoff_url":"https://www.openagentskill.com/api/skills/jfqd-redmine-helpdesk/install","manifest_url":"https://www.openagentskill.com/api/registry/manifest/jfqd-redmine-helpdesk"},"trust":{"score":75,"label":"Strong shortlist","version":"trust-score-v4","install_policy":"human_review_before_install","evidence":{"stars":"200 GitHub stars","repoActivity":"200 stars, 103 forks","lastPushed":"5mo since push","license":"MIT","repository":"https://github.com/jfqd/redmine_helpdesk","install":"npx skills add jfqd/redmine_helpdesk","installSafety":"standard package or runtime install path","permissionSurface":"no high-risk permission surface in public metadata","documentation":"Thin public metadata","agentOutcomes":"No agent outcome data yet"},"outcome_evidence":{"total":0,"successes":0,"failures":0,"not_relevant":0,"success_rate":null,"recent_success_rate":null,"recent_failure_rate":null,"install_attempts":0,"install_success_rate":null,"risk_blocked":0,"setup_required":0,"avg_output_quality":null,"production_outcomes":0,"last_outcome_at":null,"label":"No agent outcome data yet"},"auto_install":{"allowed":false,"sandbox_required":true,"reason":"Human review or sandbox validation is required before automatic installation."},"best_for":["support-automation","helpdesk","support","automation","customer-support","redmine"],"known_risks":["Quality score needs review","Documentation summary is thin","README/SKILL.md completeness: Public metadata needs stronger README/SKILL.md context"]},"agent_proven":{"version":"agent-proven-v1","score":0,"tier":"unproven","label":"Needs first agent run","summary":"No agent outcome reports yet. Use Resolve, run one narrow sandbox task, then report the result.","metrics":{"totalOutcomes":0,"successfulOutcomes":0,"failedOutcomes":0,"installAttempts":0,"installSuccessRate":null,"successRate":null,"recentSuccessRate":null,"recentFailureRate":null,"riskBlocked":0,"setupRequired":0,"notRelevant":0,"avgOutputQuality":null,"avgTimeToUsefulMs":null,"productionOutcomes":0,"humanReviewRequired":0,"uniqueAgents":0,"lastOutcomeAt":null},"signals":[],"penalties":["No real agent outcome evidence yet"]},"audit":{"score":76,"risk_level":"needs_review","risk_label":"Needs review","warnings":["Documentation summary is thin","Quality score needs review","README/SKILL.md completeness: Public metadata needs stronger README/SKILL.md context"]},"safety_gate":{"tier":"reviewed","label":"Reviewed with permission notes","auto_install_policy":"review","auto_install_allowed":false,"human_review_required":true,"blocked":false,"recommended_action":"Require human approval before installing into a real workspace."},"quality":{"score":64,"label":"Promising"},"supply":{"track":"Coding and developer agents","scenario":"GitHub automation","maintenance":"5mo since push","risk":"Needs review"},"alternative_skills":[],"do_not_use_when":["teams that need a vendor-supported SLA","high-compliance environments without internal security review","No OpenAgentSkill engagement data yet","Documentation summary is thin","Quality score needs review","README/SKILL.md completeness: Public metadata needs stronger README/SKILL.md context","Production credentials, payments, or irreversible account changes without explicit human review","Sensitive private data before reviewing repository code, license, and permission surface"],"agent_contract":{"task_input":"Use Redmine Helpdesk","recommended_action":"Require human approval before installing into a real workspace.","install_policy":"review","minimum_review_before_use":["Trust: 75/100 Strong shortlist","Audit: 76/100 Needs review","Safety: 64/100 Review before install","Review repository, license, install command, and permission surface before production use."],"expected_agent_output":{"selected_skill":"jfqd-redmine-helpdesk (Redmine Helpdesk)","install_command":"npx skills add jfqd/redmine_helpdesk","risk_summary":"Needs review; Reviewed with permission notes; Review before production","verification_result":"Report the smallest successful task, files touched, warnings, and any missing setup."}},"outcome_feedback":{"endpoint":"https://www.openagentskill.com/api/agent/outcome","method":"POST","requires_resolve_event_id":true,"event_id_source":"Use install_receipt.outcome_feedback.event_id or feedback.event_id returned by /api/agent/resolve for the current task.","expected_outcomes":["success","failed","not_relevant","blocked_by_risk","setup_required"],"payload_template":{"event_id":"<install_receipt.outcome_feedback.event_id or feedback.event_id from /api/agent/resolve>","skill_slug":"jfqd-redmine-helpdesk","task":"Use Redmine Helpdesk","agent":"codex","outcome":"success","install_used":true,"risk_blocked":false,"setup_required":false,"task_success":true,"output_quality":4,"error_type":null,"human_review_required":false,"workspace":"sandbox","time_to_useful_ms":120000,"notes":"Report the smallest successful task, setup friction, files touched, and risk notes."}},"endpoints":{"web":"https://www.openagentskill.com/skills/jfqd-redmine-helpdesk","api":"https://www.openagentskill.com/api/agent/skills/jfqd-redmine-helpdesk","audit":"https://www.openagentskill.com/skills/jfqd-redmine-helpdesk/audit","eval":"https://www.openagentskill.com/api/agent/evals?slug=jfqd-redmine-helpdesk&task=Use%20Redmine%20Helpdesk&max_risk=medium","resolve":"https://www.openagentskill.com/api/agent/resolve?task=Use%20Redmine%20Helpdesk&agent=codex&max_risk=medium","receipt":"https://www.openagentskill.com/api/agent/receipt?task=Use%20Redmine%20Helpdesk&agent=codex&max_risk=medium&format=text","install":"https://www.openagentskill.com/api/skills/jfqd-redmine-helpdesk/install","manifest":"https://www.openagentskill.com/api/registry/manifest/jfqd-redmine-helpdesk"}},"use_cases":[{"slug":"customer-support","title":"Customer support","url":"https://www.openagentskill.com/use-cases/customer-support"},{"slug":"github-automation","title":"GitHub automation","url":"https://www.openagentskill.com/use-cases/github-automation"},{"slug":"coding-agents","title":"Coding agents","url":"https://www.openagentskill.com/use-cases/coding-agents"}],"urls":{"web":"https://www.openagentskill.com/skills/jfqd-redmine-helpdesk","api":"https://www.openagentskill.com/api/agent/skills/jfqd-redmine-helpdesk","install_api":"https://www.openagentskill.com/api/skills/jfqd-redmine-helpdesk/install","audit":"https://www.openagentskill.com/skills/jfqd-redmine-helpdesk/audit","eval":"https://www.openagentskill.com/api/agent/evals?slug=jfqd-redmine-helpdesk&task=Use%20Redmine%20Helpdesk&max_risk=medium","badge":"https://www.openagentskill.com/api/badge/jfqd-redmine-helpdesk?metric=audit","repository":"https://github.com/jfqd/redmine_helpdesk"}},"safer_alternative":{"rank":2,"match_score":52,"raw_match_score":450.4,"semantic_relevance":52,"skill":{"slug":"django-helpdesk-django-helpdesk","name":"Django Helpdesk","description":"A Django application to manage tickets for an internal helpdesk. Formerly known as Jutda Helpdesk.","category":"support-automation","github_stars":1678,"created_at":"2026-06-16T10:06:36.969982+00:00","updated_at":"2026-06-13T13:04:32+00:00","repository":"https://github.com/django-helpdesk/django-helpdesk","github_repo":"django-helpdesk/django-helpdesk"},"recommendation_reasons":["Matches task terms: helpdesk","Useful GitHub adoption: 1,678 stars","Install handoff is available","Repository freshness signal is available","Registry match score 52"],"supply_profile":{"track":{"slug":"coding","label":"Coding and developer agents","shortLabel":"Coding","description":"Code review, repo analysis, testing, CI, GitHub, DevOps, and developer workflow skills."},"scenario":{"label":"Testing and QA","description":"I need my agent to test a web app, reproduce bugs, and verify fixes.","useCases":[{"slug":"customer-support","title":"Customer support"},{"slug":"browser-automation","title":"Browser automation"},{"slug":"local-desktop","title":"Local desktop"}]},"applicableAgents":["CLI","Codex","Claude Code","Cursor","Python"],"install":{"ready":true,"command":"npx skills add django-helpdesk/django-helpdesk","primaryTarget":"CLI","targetCount":4},"githubQuality":{"stars":1678,"starsLabel":"1.7K","forks":681,"license":"BSD-3-Clause","qualityScore":92,"trustScore":88,"auditScore":89},"maintenance":{"status":"active","label":"2mo since push","daysSincePush":70,"lastPushedAt":"2026-06-13T13:04:32+00:00"},"risk":{"level":"safe_to_try","label":"Safe to try","requiresReview":true,"notes":["Documentation summary is thin"]},"coverageTags":["Coding","Testing and QA","support-automation","helpdesk","support","automation","customer-support","agile"]},"quality":{"score":92,"tier":"excellent","label":"Excellent","summary":"High-confidence pick with strong adoption and healthy maintenance signals.","signals":[{"label":"GitHub stars","value":"1.7K","tone":"positive"},{"label":"Freshness","value":"2mo ago","tone":"positive"},{"label":"Install ready","value":"Yes","tone":"positive"},{"label":"License","value":"BSD-3-Clause","tone":"neutral"}],"warnings":[]},"trust":{"version":"trust-score-v4","score":88,"tier":"production","label":"Production candidate","summary":"Strong OpenAgentSkill Trust Score across adoption, recent maintenance, license clarity, documentation, dependency/runtime risk, install safety, permission surface, and install availability.","recommendedAction":"Shortlist for production use, then run a normal repository and dependency review.","dimensions":[{"id":"github_adoption","label":"GitHub adoption","score":86,"weight":0.13,"status":"pass","detail":"1.7K GitHub stars"},{"id":"repo_activity","label":"Stars/forks activity","score":83,"weight":0.08,"status":"pass","detail":"1.7K stars, 681 forks; issue activity unavailable in current metadata"},{"id":"maintenance","label":"Recent maintenance","score":88,"weight":0.14,"status":"pass","detail":"2mo since push"},{"id":"license","label":"License clarity","score":86,"weight":0.09,"status":"pass","detail":"BSD-3-Clause"},{"id":"documentation","label":"README/SKILL.md completeness","score":66,"weight":0.14,"status":"info","detail":"Public metadata needs stronger README/SKILL.md context"},{"id":"dependency_risk","label":"Dependency/runtime risk","score":90,"weight":0.12,"status":"pass","detail":"no major dependency risk hints in public metadata"},{"id":"installability","label":"Install availability","score":92,"weight":0.1,"status":"pass","detail":"npx skills add django-helpdesk/django-helpdesk"},{"id":"install_safety","label":"Install command safety","score":92,"weight":0.1,"status":"pass","detail":"standard package or runtime install path"},{"id":"permission_surface","label":"Permission surface","score":100,"weight":0.07,"status":"pass","detail":"no high-risk permission surface in public metadata"},{"id":"repository","label":"Repository evidence","score":86,"weight":0.04,"status":"pass","detail":"https://github.com/django-helpdesk/django-helpdesk"},{"id":"review_status","label":"Review status","score":88,"weight":0.05,"status":"pass","detail":"AI review data available"},{"id":"agent_outcomes","label":"Agent Proven outcomes","score":54,"weight":0.13,"status":"info","detail":"No agent outcome data yet"}],"checks":[{"status":"pass","label":"GitHub adoption","detail":"1.7K GitHub stars"},{"status":"pass","label":"Stars/forks activity","detail":"1.7K stars, 681 forks; issue activity unavailable in current metadata"},{"status":"pass","label":"Recent maintenance","detail":"2mo since push"},{"status":"pass","label":"License clarity","detail":"BSD-3-Clause"},{"status":"info","label":"README/SKILL.md completeness","detail":"Public metadata needs stronger README/SKILL.md context"},{"status":"pass","label":"Dependency/runtime risk","detail":"no major dependency risk hints in public metadata"},{"status":"pass","label":"Install availability","detail":"npx skills add django-helpdesk/django-helpdesk"},{"status":"pass","label":"Install command safety","detail":"standard package or runtime install path"},{"status":"pass","label":"Permission surface","detail":"no high-risk permission surface in public metadata"},{"status":"pass","label":"Repository evidence","detail":"https://github.com/django-helpdesk/django-helpdesk"},{"status":"pass","label":"Review status","detail":"AI review data available"},{"status":"info","label":"Agent Proven outcomes","detail":"No agent outcome data yet"},{"status":"pass","label":"Ownership","detail":"Listing manually verified"},{"status":"info","label":"OpenAgentSkill usage","detail":"No local usage activity yet"},{"status":"info","label":"Agent outcomes","detail":"No agent outcome data yet"}],"strengths":["Manually verified listing","AI review approved","Install path is available","Repository evidence is available","Recently maintained repository","Meaningful GitHub adoption signal","Install command has no obvious high-risk pattern"],"warnings":["Documentation summary is thin"],"evidence":{"stars":"1.7K GitHub stars","repoActivity":"1.7K stars, 681 forks","lastPushed":"2mo since push","license":"BSD-3-Clause","repository":"https://github.com/django-helpdesk/django-helpdesk","install":"npx skills add django-helpdesk/django-helpdesk","installSafety":"standard package or runtime install path","permissionSurface":"no high-risk permission surface in public metadata","documentation":"Usable metadata, review docs","agentOutcomes":"No agent outcome data yet"},"installReadiness":{"ready":true,"command":"npx skills add django-helpdesk/django-helpdesk","policy":"agent_install_candidate","label":"Agent install candidate","notes":["Install path is available","Repository evidence is available","License is declared","No Agent Proven outcome evidence yet","2mo since push"]},"agentCompatibility":["Python","Helpdesk","Codex","Claude Code","Cursor","OpenAgentSkill CLI"],"riskSummary":{"level":"low","label":"Low metadata risk","notes":["Documentation summary is thin"]},"outcomeEvidence":{"total":0,"successes":0,"failures":0,"notRelevant":0,"successRate":null,"installAttempts":0,"riskBlocked":0,"setupRequired":0,"installSuccessRate":null,"avgOutputQuality":null,"avgTimeToUsefulMs":null,"productionOutcomes":0,"humanReviewRequired":0,"recentSuccessRate":null,"recentFailureRate":null,"uniqueAgents":0,"agentProvenScore":0,"agentProvenLabel":"Needs first agent run","lastOutcomeAt":null,"label":"No agent outcome data yet"},"autoInstall":{"allowed":true,"sandboxRequired":true,"policy":"agent_install_candidate","reason":"Trust Score v4 allows sandbox-first agent installation after normal workspace review."},"bestFor":["support-automation","helpdesk","support","automation","customer-support","agile"],"doNotUseFor":["Production credentials, payments, or irreversible account changes without explicit human review","Sensitive private data before reviewing repository code, license, and permission surface"],"knownRisks":["Documentation summary is thin"]},"trust_v5":{"version":"trust-score-v5","score":85,"base_score":88,"outcome_confidence":0,"tier":"strong","label":"Review then install","summary":"Good shortlist signal, but the agent should review audit notes, install policy, and outcome evidence before running it.","recommendedAction":"Use as the primary candidate after human or sandbox review.","decision":{"install_policy":"agent_install_candidate","auto_install_allowed":false,"human_review_required":true,"sandbox_first":true,"agent_action":"Ask for approval or run a sandbox-only trial before installing.","reasoning":["85/100 Trust Score v5","88/100 Trust Score v4 baseline","Needs more real agent outcomes before unattended install","Install path is available","Low metadata risk"],"review_required_when":["The workspace contains production secrets, payments, private customer data, or irreversible actions.","The install command requests shell, network, credential, database, or broad filesystem access.","Outcome evidence is missing, recently failed, or required human review.","Production credentials, payments, or irreversible account changes without explicit human review","Sensitive private data before reviewing repository code, license, and permission surface"]},"dimensions":[{"id":"github_adoption","label":"GitHub adoption","score":86,"weight":0.13,"status":"pass","detail":"1.7K GitHub stars"},{"id":"repo_activity","label":"Stars/forks activity","score":83,"weight":0.08,"status":"pass","detail":"1.7K stars, 681 forks; issue activity unavailable in current metadata"},{"id":"maintenance","label":"Recent maintenance","score":88,"weight":0.14,"status":"pass","detail":"2mo since push"},{"id":"license","label":"License clarity","score":86,"weight":0.09,"status":"pass","detail":"BSD-3-Clause"},{"id":"documentation","label":"README/SKILL.md completeness","score":66,"weight":0.14,"status":"info","detail":"Public metadata needs stronger README/SKILL.md context"},{"id":"dependency_risk","label":"Dependency/runtime risk","score":90,"weight":0.12,"status":"pass","detail":"no major dependency risk hints in public metadata"},{"id":"installability","label":"Install availability","score":92,"weight":0.1,"status":"pass","detail":"npx skills add django-helpdesk/django-helpdesk"},{"id":"install_safety","label":"Install command safety","score":92,"weight":0.1,"status":"pass","detail":"standard package or runtime install path"},{"id":"permission_surface","label":"Permission surface","score":100,"weight":0.07,"status":"pass","detail":"no high-risk permission surface in public metadata"},{"id":"repository","label":"Repository evidence","score":86,"weight":0.04,"status":"pass","detail":"https://github.com/django-helpdesk/django-helpdesk"},{"id":"review_status","label":"Review status","score":88,"weight":0.05,"status":"pass","detail":"AI review data available"},{"id":"agent_outcomes","label":"Agent Proven outcomes","score":54,"weight":0.13,"status":"info","detail":"No agent outcome data yet"}],"checks":[{"status":"pass","label":"GitHub adoption","detail":"1.7K GitHub stars"},{"status":"pass","label":"Stars/forks activity","detail":"1.7K stars, 681 forks; issue activity unavailable in current metadata"},{"status":"pass","label":"Recent maintenance","detail":"2mo since push"},{"status":"pass","label":"License clarity","detail":"BSD-3-Clause"},{"status":"info","label":"README/SKILL.md completeness","detail":"Public metadata needs stronger README/SKILL.md context"},{"status":"pass","label":"Dependency/runtime risk","detail":"no major dependency risk hints in public metadata"},{"status":"pass","label":"Install availability","detail":"npx skills add django-helpdesk/django-helpdesk"},{"status":"pass","label":"Install command safety","detail":"standard package or runtime install path"},{"status":"pass","label":"Permission surface","detail":"no high-risk permission surface in public metadata"},{"status":"pass","label":"Repository evidence","detail":"https://github.com/django-helpdesk/django-helpdesk"},{"status":"pass","label":"Review status","detail":"AI review data available"},{"status":"info","label":"Agent Proven outcomes","detail":"No agent outcome data yet"},{"status":"pass","label":"Ownership","detail":"Listing manually verified"},{"status":"info","label":"OpenAgentSkill usage","detail":"No local usage activity yet"},{"status":"info","label":"Agent outcomes","detail":"No agent outcome data yet"}],"strengths":["Manually verified listing","AI review approved","Install path is available","Repository evidence is available","Recently maintained repository","Meaningful GitHub adoption signal","Install command has no obvious high-risk pattern","Outcome loop is ready but needs first real agent run"],"warnings":["Documentation summary is thin","No real agent outcome reports yet","Human review required before unattended installation"],"evidence":{"stars":"1.7K GitHub stars","repoActivity":"1.7K stars, 681 forks","lastPushed":"2mo since push","license":"BSD-3-Clause","repository":"https://github.com/django-helpdesk/django-helpdesk","install":"npx skills add django-helpdesk/django-helpdesk","installSafety":"standard package or runtime install path","permissionSurface":"no high-risk permission surface in public metadata","documentation":"Usable metadata, review docs","agentOutcomes":"No agent outcome data yet","agentProvenScore":0,"outcomeConfidence":"0%","installPolicy":"agent_install_candidate"},"installReadiness":{"ready":true,"command":"npx skills add django-helpdesk/django-helpdesk","policy":"agent_install_candidate","label":"Agent install candidate","notes":["Install path is available","Repository evidence is available","License is declared","No Agent Proven outcome evidence yet","2mo since push","Trust Score v5 requires review or sandbox-only use before install."]},"agentCompatibility":["Python","Helpdesk","Codex","Claude Code","Cursor","OpenAgentSkill CLI"],"riskSummary":{"level":"low","label":"Low metadata risk","notes":["Documentation summary is thin"]},"outcomeEvidence":{"total":0,"successes":0,"failures":0,"notRelevant":0,"successRate":null,"installAttempts":0,"riskBlocked":0,"setupRequired":0,"installSuccessRate":null,"avgOutputQuality":null,"avgTimeToUsefulMs":null,"productionOutcomes":0,"humanReviewRequired":0,"recentSuccessRate":null,"recentFailureRate":null,"uniqueAgents":0,"agentProvenScore":0,"agentProvenLabel":"Needs first agent run","lastOutcomeAt":null,"label":"No agent outcome data yet"},"autoInstall":{"allowed":false,"sandboxRequired":true,"policy":"agent_install_candidate","reason":"Ask for approval or run a sandbox-only trial before installing."},"outcome_loop":{"version":"openagentskill-agent-outcome-v3","required_after_install":true,"endpoint":"/api/agent/outcome","method":"POST","event_id_source":"feedback.event_id, install_receipt.resolve_event_id, or decision_packet.outcome_feedback.event_id","expected_outcomes":["success","failed","not_relevant","blocked_by_risk","setup_required"],"required_fields":["event_id","skill_slug","task"],"quality_fields":["task_success","output_quality","error_type","human_review_required","used_in_production","workspace","evidence_url","time_to_useful_ms"],"ranking_inputs_updated":["Trust Score v5 outcome confidence","Agent Proven Score","Resolve ranking task-fit evidence","Skill detail machine-readable metadata","Outcome leaderboard"]},"agent_contract":{"suited_tasks":["support-automation","helpdesk","support","automation","customer-support","agile"],"suited_agents":["Python","Helpdesk","Codex","Claude Code","Cursor","OpenAgentSkill CLI"],"install_command":"npx skills add django-helpdesk/django-helpdesk","trust_score":85,"trust_version":"trust-score-v5","risk_level":"low","do_not_use_when":["Production credentials, payments, or irreversible account changes without explicit human review","Sensitive private data before reviewing repository code, license, and permission surface"],"before_install":["Read the audit page and machine-readable metadata.","Confirm the install command, license, and permission surface fit the workspace.","Get explicit human approval or choose an alternative before installing."],"after_run":["Report the outcome to /api/agent/outcome using the resolve event id.","Include output_quality, workspace, human_review_required, and evidence_url when available.","Re-resolve before broad production rollout."]},"bestFor":["support-automation","helpdesk","support","automation","customer-support","agile"],"doNotUseFor":["Production credentials, payments, or irreversible account changes without explicit human review","Sensitive private data before reviewing repository code, license, and permission surface"],"knownRisks":["Documentation summary is thin"],"backward_compatible":{"trust_score_v4":{"version":"trust-score-v4","score":88,"tier":"production","label":"Production candidate","summary":"Strong OpenAgentSkill Trust Score across adoption, recent maintenance, license clarity, documentation, dependency/runtime risk, install safety, permission surface, and install availability."}}},"agent_proven":{"version":"agent-proven-v1","score":0,"tier":"unproven","label":"Needs first agent run","summary":"No agent outcome reports yet. Use Resolve, run one narrow sandbox task, then report the result.","metrics":{"totalOutcomes":0,"successfulOutcomes":0,"failedOutcomes":0,"installAttempts":0,"installSuccessRate":null,"successRate":null,"recentSuccessRate":null,"recentFailureRate":null,"riskBlocked":0,"setupRequired":0,"notRelevant":0,"avgOutputQuality":null,"avgTimeToUsefulMs":null,"productionOutcomes":0,"humanReviewRequired":0,"uniqueAgents":0,"lastOutcomeAt":null},"signals":[],"penalties":["No real agent outcome evidence yet"]},"audit":{"audit_score":89,"risk_level":"safe_to_try","risk_label":"Safe to try","warnings":["Documentation summary is thin"]},"safety":{"score":77,"level":"review_before_install","label":"Review before install","safety_tier":{"tier":"reviewed","label":"Reviewed","badge":"REVIEWED","summary":"Good audit and safety signals with no high-risk permission hints in public metadata.","recommended_action":"Review the audit page, then allow agent install in a sandboxed workflow.","auto_install_policy":"review","reasons":["Safe-to-try audit","77/100 agent safety score"]},"auto_install_allowed":false,"human_review_required":true,"blocked":false,"audit_risk":"safe_to_try","permission_hints":[{"id":"network","label":"Network access","reason":"Skill likely fetches remote pages, APIs, repositories, or external services.","severity":"medium"}],"policy_warnings":["Documentation summary is thin"],"constraints_applied":{"max_risk":"medium","needs_install_command":true,"min_stars":0}},"safety_gate":{"tier":"reviewed","label":"Reviewed","badge":"REVIEWED","auto_install_policy":"review","auto_install_allowed":false,"human_review_required":true,"blocked":false,"recommended_action":"Review the audit page, then allow agent install in a sandboxed workflow.","reasons":["Safe-to-try audit","77/100 agent safety score"]},"decision":{"readiness_score":100,"readiness_label":"Production-ready","headline":"Primary pick for Customer support","role":"Primary pick","best_for":["Customer support workflows","general agent builders","teams that value GitHub adoption signals"],"risks":["No OpenAgentSkill engagement data yet"],"next_steps":["Install it in a sandbox agent and run one Customer support task end to end.","Compare output quality, latency, and failure behavior against at least one alternative.","Promote it into production only after reviewing repository permissions, license, and maintenance signals."]},"install_plan":{"target":"codex","label":"Codex install prompt","command":"npx skills add django-helpdesk/django-helpdesk","value":"Install the \"Django Helpdesk\" agent skill from https://github.com/django-helpdesk/django-helpdesk. Read its SKILL.md or equivalent instructions first, install only the files needed for this workspace, and summarize any required setup before using it. Skill purpose: A Django application to manage tickets for an internal helpdesk. Formerly known as Jutda Helpdesk. After the install attempt, report the result to https://www.openagentskill.com/api/agent/outcome with POST JSON {\"event_id\":\"install_<unique-id>\",\"skill_slug\":\"django-helpdesk-django-helpdesk\",\"task\":\"Install Django Helpdesk\",\"agent\":\"codex\",\"outcome\":\"success\",\"install_used\":true}. Replace event_id with a unique value and outcome with success or failed. Report success only after the skill is installed and a minimal verification passes.","kind":"agent-prompt","steps":["Review Django Helpdesk trust and audit signals before installing.","Send the install prompt to the target agent.","Install in a sandbox or low-risk workspace first.","Pin the repository source and re-check the audit before production use."],"targets":[{"id":"openagentskill-cli","label":"CLI","title":"OpenAgentSkill CLI","kind":"command","value":"npx --yes https://github.com/Leon-Drq/openagentskill/releases/download/cli-v0.2.1/openagentskill-0.2.1.tgz install django-helpdesk-django-helpdesk","description":"Resolve policy, run the source installer safely, and report a verified install receipt.","copyLabel":"Copy command"},{"id":"codex","label":"Codex","title":"Codex install prompt","kind":"agent-prompt","value":"Install the \"Django Helpdesk\" agent skill from https://github.com/django-helpdesk/django-helpdesk. Read its SKILL.md or equivalent instructions first, install only the files needed for this workspace, and summarize any required setup before using it. Skill purpose: A Django application to manage tickets for an internal helpdesk. Formerly known as Jutda Helpdesk. After the install attempt, report the result to https://www.openagentskill.com/api/agent/outcome with POST JSON {\"event_id\":\"install_<unique-id>\",\"skill_slug\":\"django-helpdesk-django-helpdesk\",\"task\":\"Install Django Helpdesk\",\"agent\":\"codex\",\"outcome\":\"success\",\"install_used\":true}. Replace event_id with a unique value and outcome with success or failed. Report success only after the skill is installed and a minimal verification passes.","description":"Give Codex a repo-aware install prompt when the skill is not available through a local CLI.","copyLabel":"Copy prompt"},{"id":"claude-code","label":"Claude Code","title":"Claude Code skill prompt","kind":"agent-prompt","value":"Add \"Django Helpdesk\" as a Claude Code skill from https://github.com/django-helpdesk/django-helpdesk. Inspect the skill instructions, place the reusable skill files in the appropriate local skills location for this project, and report the activation steps. Skill purpose: A Django application to manage tickets for an internal helpdesk. Formerly known as Jutda Helpdesk. After the install attempt, report the result to https://www.openagentskill.com/api/agent/outcome with POST JSON {\"event_id\":\"install_<unique-id>\",\"skill_slug\":\"django-helpdesk-django-helpdesk\",\"task\":\"Install Django Helpdesk\",\"agent\":\"claude-code\",\"outcome\":\"success\",\"install_used\":true}. Replace event_id with a unique value and outcome with success or failed. Report success only after the skill is installed and a minimal verification passes.","description":"Use this prompt to ask Claude Code to add the skill and explain the local activation steps.","copyLabel":"Copy prompt"},{"id":"cursor","label":"Cursor","title":"Cursor rule prompt","kind":"agent-prompt","value":"Turn \"Django Helpdesk\" from https://github.com/django-helpdesk/django-helpdesk into a reusable Cursor project rule or agent instruction. Preserve the core workflow, adapt paths to this repo, and keep the rule scoped to tasks where it is relevant. Skill purpose: A Django application to manage tickets for an internal helpdesk. Formerly known as Jutda Helpdesk. After the install attempt, report the result to https://www.openagentskill.com/api/agent/outcome with POST JSON {\"event_id\":\"install_<unique-id>\",\"skill_slug\":\"django-helpdesk-django-helpdesk\",\"task\":\"Install Django Helpdesk\",\"agent\":\"cursor\",\"outcome\":\"success\",\"install_used\":true}. Replace event_id with a unique value and outcome with success or failed. Report success only after the skill is installed and a minimal verification passes.","description":"Use this when installing as Cursor project rules or reusable agent instructions.","copyLabel":"Copy prompt"}]},"machine_metadata":{"version":"openagentskill-agent-metadata-v2","skill":{"slug":"django-helpdesk-django-helpdesk","name":"Django Helpdesk","description":"A Django application to manage tickets for an internal helpdesk. Formerly known as Jutda Helpdesk.","category":"support-automation","url":"https://www.openagentskill.com/skills/django-helpdesk-django-helpdesk","repository":"https://github.com/django-helpdesk/django-helpdesk","github_repo":"django-helpdesk/django-helpdesk"},"suited_tasks":["Customer support workflows","general agent builders","teams that value GitHub adoption signals","Read user messages","Find relevant knowledge","Prepare clear next steps","Navigate pages","Click and type safely"],"suited_agents":["Python","Helpdesk","Codex","Claude Code","Cursor","OpenAgentSkill CLI","CLI"],"install":{"command":"npx skills add django-helpdesk/django-helpdesk","ready":true,"targets":[{"id":"openagentskill-cli","label":"CLI","kind":"command","value":"npx --yes https://github.com/Leon-Drq/openagentskill/releases/download/cli-v0.2.1/openagentskill-0.2.1.tgz install django-helpdesk-django-helpdesk"},{"id":"codex","label":"Codex","kind":"agent-prompt","value":"Install the \"Django Helpdesk\" agent skill from https://github.com/django-helpdesk/django-helpdesk. Read its SKILL.md or equivalent instructions first, install only the files needed for this workspace, and summarize any required setup before using it. Skill purpose: A Django application to manage tickets for an internal helpdesk. Formerly known as Jutda Helpdesk. After the install attempt, report the result to https://www.openagentskill.com/api/agent/outcome with POST JSON {\"event_id\":\"install_<unique-id>\",\"skill_slug\":\"django-helpdesk-django-helpdesk\",\"task\":\"Install Django Helpdesk\",\"agent\":\"codex\",\"outcome\":\"success\",\"install_used\":true}. Replace event_id with a unique value and outcome with success or failed. Report success only after the skill is installed and a minimal verification passes."},{"id":"claude-code","label":"Claude Code","kind":"agent-prompt","value":"Add \"Django Helpdesk\" as a Claude Code skill from https://github.com/django-helpdesk/django-helpdesk. Inspect the skill instructions, place the reusable skill files in the appropriate local skills location for this project, and report the activation steps. Skill purpose: A Django application to manage tickets for an internal helpdesk. Formerly known as Jutda Helpdesk. After the install attempt, report the result to https://www.openagentskill.com/api/agent/outcome with POST JSON {\"event_id\":\"install_<unique-id>\",\"skill_slug\":\"django-helpdesk-django-helpdesk\",\"task\":\"Install Django Helpdesk\",\"agent\":\"claude-code\",\"outcome\":\"success\",\"install_used\":true}. Replace event_id with a unique value and outcome with success or failed. Report success only after the skill is installed and a minimal verification passes."},{"id":"cursor","label":"Cursor","kind":"agent-prompt","value":"Turn \"Django Helpdesk\" from https://github.com/django-helpdesk/django-helpdesk into a reusable Cursor project rule or agent instruction. Preserve the core workflow, adapt paths to this repo, and keep the rule scoped to tasks where it is relevant. Skill purpose: A Django application to manage tickets for an internal helpdesk. Formerly known as Jutda Helpdesk. After the install attempt, report the result to https://www.openagentskill.com/api/agent/outcome with POST JSON {\"event_id\":\"install_<unique-id>\",\"skill_slug\":\"django-helpdesk-django-helpdesk\",\"task\":\"Install Django Helpdesk\",\"agent\":\"cursor\",\"outcome\":\"success\",\"install_used\":true}. Replace event_id with a unique value and outcome with success or failed. Report success only after the skill is installed and a minimal verification passes."}],"handoff_url":"https://www.openagentskill.com/api/skills/django-helpdesk-django-helpdesk/install","manifest_url":"https://www.openagentskill.com/api/registry/manifest/django-helpdesk-django-helpdesk"},"trust":{"score":88,"label":"Production candidate","version":"trust-score-v4","install_policy":"agent_install_candidate","evidence":{"stars":"1.7K GitHub stars","repoActivity":"1.7K stars, 681 forks","lastPushed":"2mo since push","license":"BSD-3-Clause","repository":"https://github.com/django-helpdesk/django-helpdesk","install":"npx skills add django-helpdesk/django-helpdesk","installSafety":"standard package or runtime install path","permissionSurface":"no high-risk permission surface in public metadata","documentation":"Usable metadata, review docs","agentOutcomes":"No agent outcome data yet"},"outcome_evidence":{"total":0,"successes":0,"failures":0,"not_relevant":0,"success_rate":null,"recent_success_rate":null,"recent_failure_rate":null,"install_attempts":0,"install_success_rate":null,"risk_blocked":0,"setup_required":0,"avg_output_quality":null,"production_outcomes":0,"last_outcome_at":null,"label":"No agent outcome data yet"},"auto_install":{"allowed":true,"sandbox_required":true,"reason":"Trust Score v4 allows sandbox-first agent installation after normal workspace review."},"best_for":["support-automation","helpdesk","support","automation","customer-support","agile"],"known_risks":["Documentation summary is thin"]},"agent_proven":{"version":"agent-proven-v1","score":0,"tier":"unproven","label":"Needs first agent run","summary":"No agent outcome reports yet. Use Resolve, run one narrow sandbox task, then report the result.","metrics":{"totalOutcomes":0,"successfulOutcomes":0,"failedOutcomes":0,"installAttempts":0,"installSuccessRate":null,"successRate":null,"recentSuccessRate":null,"recentFailureRate":null,"riskBlocked":0,"setupRequired":0,"notRelevant":0,"avgOutputQuality":null,"avgTimeToUsefulMs":null,"productionOutcomes":0,"humanReviewRequired":0,"uniqueAgents":0,"lastOutcomeAt":null},"signals":[],"penalties":["No real agent outcome evidence yet"]},"audit":{"score":89,"risk_level":"safe_to_try","risk_label":"Safe to try","warnings":["Documentation summary is thin"]},"safety_gate":{"tier":"reviewed","label":"Reviewed","auto_install_policy":"review","auto_install_allowed":false,"human_review_required":true,"blocked":false,"recommended_action":"Review the audit page, then allow agent install in a sandboxed workflow."},"quality":{"score":92,"label":"Excellent"},"supply":{"track":"Coding and developer agents","scenario":"Testing and QA","maintenance":"2mo since push","risk":"Safe to try"},"alternative_skills":[],"do_not_use_when":["teams that need a vendor-supported SLA","high-compliance environments without internal security review","No OpenAgentSkill engagement data yet","Documentation summary is thin","Production credentials, payments, or irreversible account changes without explicit human review","Sensitive private data before reviewing repository code, license, and permission surface"],"agent_contract":{"task_input":"Use Redmine Helpdesk","recommended_action":"Review the audit page, then allow agent install in a sandboxed workflow.","install_policy":"review","minimum_review_before_use":["Trust: 88/100 Production candidate","Audit: 89/100 Safe to try","Safety: 77/100 Review before install","Review repository, license, install command, and permission surface before production use."],"expected_agent_output":{"selected_skill":"django-helpdesk-django-helpdesk (Django Helpdesk)","install_command":"npx skills add django-helpdesk/django-helpdesk","risk_summary":"Safe to try; Reviewed; Low metadata risk","verification_result":"Report the smallest successful task, files touched, warnings, and any missing setup."}},"outcome_feedback":{"endpoint":"https://www.openagentskill.com/api/agent/outcome","method":"POST","requires_resolve_event_id":true,"event_id_source":"Use install_receipt.outcome_feedback.event_id or feedback.event_id returned by /api/agent/resolve for the current task.","expected_outcomes":["success","failed","not_relevant","blocked_by_risk","setup_required"],"payload_template":{"event_id":"<install_receipt.outcome_feedback.event_id or feedback.event_id from /api/agent/resolve>","skill_slug":"django-helpdesk-django-helpdesk","task":"Use Redmine Helpdesk","agent":"codex","outcome":"success","install_used":true,"risk_blocked":false,"setup_required":false,"task_success":true,"output_quality":4,"error_type":null,"human_review_required":false,"workspace":"sandbox","time_to_useful_ms":120000,"notes":"Report the smallest successful task, setup friction, files touched, and risk notes."}},"endpoints":{"web":"https://www.openagentskill.com/skills/django-helpdesk-django-helpdesk","api":"https://www.openagentskill.com/api/agent/skills/django-helpdesk-django-helpdesk","audit":"https://www.openagentskill.com/skills/django-helpdesk-django-helpdesk/audit","eval":"https://www.openagentskill.com/api/agent/evals?slug=django-helpdesk-django-helpdesk&task=Use%20Redmine%20Helpdesk&max_risk=medium","resolve":"https://www.openagentskill.com/api/agent/resolve?task=Use%20Redmine%20Helpdesk&agent=codex&max_risk=medium","receipt":"https://www.openagentskill.com/api/agent/receipt?task=Use%20Redmine%20Helpdesk&agent=codex&max_risk=medium&format=text","install":"https://www.openagentskill.com/api/skills/django-helpdesk-django-helpdesk/install","manifest":"https://www.openagentskill.com/api/registry/manifest/django-helpdesk-django-helpdesk"}},"use_cases":[{"slug":"customer-support","title":"Customer support","url":"https://www.openagentskill.com/use-cases/customer-support"},{"slug":"browser-automation","title":"Browser automation","url":"https://www.openagentskill.com/use-cases/browser-automation"},{"slug":"local-desktop","title":"Local desktop","url":"https://www.openagentskill.com/use-cases/local-desktop"}],"urls":{"web":"https://www.openagentskill.com/skills/django-helpdesk-django-helpdesk","api":"https://www.openagentskill.com/api/agent/skills/django-helpdesk-django-helpdesk","install_api":"https://www.openagentskill.com/api/skills/django-helpdesk-django-helpdesk/install","audit":"https://www.openagentskill.com/skills/django-helpdesk-django-helpdesk/audit","eval":"https://www.openagentskill.com/api/agent/evals?slug=django-helpdesk-django-helpdesk&task=Use%20Redmine%20Helpdesk&max_risk=medium","badge":"https://www.openagentskill.com/api/badge/django-helpdesk-django-helpdesk?metric=audit","repository":"https://github.com/django-helpdesk/django-helpdesk"}},"popular_alternative":{"rank":7,"match_score":52,"raw_match_score":355.9,"semantic_relevance":52,"skill":{"slug":"uvdesk-community-skeleton","name":"Community Skeleton","description":"UVdesk Open Source Community Helpdesk is a comprehensive ticketing support system designed for everyone, offering robust features to streamline customer support and collaboration.","category":"support-automation","github_stars":19026,"created_at":"2026-06-16T10:06:35.36635+00:00","updated_at":"2025-10-01T07:16:24+00:00","repository":"https://github.com/uvdesk/community-skeleton","github_repo":"uvdesk/community-skeleton"},"recommendation_reasons":["Matches task terms: helpdesk","Strong GitHub adoption: 19,026 stars","Install handoff is available","Repository freshness signal is available","Registry match score 52"],"supply_profile":{"track":{"slug":"research","label":"Research and knowledge work","shortLabel":"Research","description":"Deep research, source comparison, literature review, RAG, knowledge search, and reports."},"scenario":{"label":"RAG and knowledge","description":"I need my agent to build a RAG workflow over documents and retrieve reliable context.","useCases":[{"slug":"customer-support","title":"Customer support"},{"slug":"workflow-automation","title":"Workflow automation"},{"slug":"local-desktop","title":"Local desktop"}]},"applicableAgents":["CLI","Codex","Claude Code","Cursor","CSS"],"install":{"ready":true,"command":"npx skills add uvdesk/community-skeleton","primaryTarget":"CLI","targetCount":4},"githubQuality":{"stars":19026,"starsLabel":"19K","forks":563,"license":"OSL-3.0","qualityScore":92,"trustScore":86,"auditScore":85},"maintenance":{"status":"stable","label":"11mo since push","daysSincePush":325,"lastPushedAt":"2025-10-01T07:16:24+00:00"},"risk":{"level":"safe_to_try","label":"Safe to try","requiresReview":true,"notes":["Documentation summary is thin"]},"coverageTags":["Research","RAG and knowledge","support-automation","customer-support","automation","agent-privilege","backbonejs","docker-runtime"]},"quality":{"score":92,"tier":"excellent","label":"Excellent","summary":"High-confidence pick with strong adoption and healthy maintenance signals.","signals":[{"label":"GitHub stars","value":"19K","tone":"positive"},{"label":"Freshness","value":"11mo ago","tone":"positive"},{"label":"Install ready","value":"Yes","tone":"positive"},{"label":"License","value":"OSL-3.0","tone":"neutral"}],"warnings":[]},"trust":{"version":"trust-score-v4","score":86,"tier":"production","label":"Production candidate","summary":"Strong OpenAgentSkill Trust Score across adoption, recent maintenance, license clarity, documentation, dependency/runtime risk, install safety, permission surface, and install availability.","recommendedAction":"Shortlist for production use, then run a normal repository and dependency review.","dimensions":[{"id":"github_adoption","label":"GitHub adoption","score":100,"weight":0.13,"status":"pass","detail":"19K GitHub stars"},{"id":"repo_activity","label":"Stars/forks activity","score":92,"weight":0.08,"status":"pass","detail":"19K stars, 563 forks; issue activity unavailable in current metadata"},{"id":"maintenance","label":"Recent maintenance","score":62,"weight":0.14,"status":"info","detail":"11mo since push"},{"id":"license","label":"License clarity","score":86,"weight":0.09,"status":"pass","detail":"OSL-3.0"},{"id":"documentation","label":"README/SKILL.md completeness","score":66,"weight":0.14,"status":"info","detail":"Public metadata needs stronger README/SKILL.md context"},{"id":"dependency_risk","label":"Dependency/runtime risk","score":80,"weight":0.12,"status":"info","detail":"external package install surface"},{"id":"installability","label":"Install availability","score":92,"weight":0.1,"status":"pass","detail":"npx skills add uvdesk/community-skeleton"},{"id":"install_safety","label":"Install command safety","score":92,"weight":0.1,"status":"pass","detail":"standard package or runtime install path"},{"id":"permission_surface","label":"Permission surface","score":100,"weight":0.07,"status":"pass","detail":"no high-risk permission surface in public metadata"},{"id":"repository","label":"Repository evidence","score":86,"weight":0.04,"status":"pass","detail":"https://github.com/uvdesk/community-skeleton"},{"id":"review_status","label":"Review status","score":88,"weight":0.05,"status":"pass","detail":"AI review data available"},{"id":"agent_outcomes","label":"Agent Proven outcomes","score":54,"weight":0.13,"status":"info","detail":"No agent outcome data yet"}],"checks":[{"status":"pass","label":"GitHub adoption","detail":"19K GitHub stars"},{"status":"pass","label":"Stars/forks activity","detail":"19K stars, 563 forks; issue activity unavailable in current metadata"},{"status":"info","label":"Recent maintenance","detail":"11mo since push"},{"status":"pass","label":"License clarity","detail":"OSL-3.0"},{"status":"info","label":"README/SKILL.md completeness","detail":"Public metadata needs stronger README/SKILL.md context"},{"status":"info","label":"Dependency/runtime risk","detail":"external package install surface"},{"status":"pass","label":"Install availability","detail":"npx skills add uvdesk/community-skeleton"},{"status":"pass","label":"Install command safety","detail":"standard package or runtime install path"},{"status":"pass","label":"Permission surface","detail":"no high-risk permission surface in public metadata"},{"status":"pass","label":"Repository evidence","detail":"https://github.com/uvdesk/community-skeleton"},{"status":"pass","label":"Review status","detail":"AI review data available"},{"status":"info","label":"Agent Proven outcomes","detail":"No agent outcome data yet"},{"status":"pass","label":"Ownership","detail":"Listing manually verified"},{"status":"info","label":"OpenAgentSkill usage","detail":"No local usage activity yet"},{"status":"info","label":"Agent outcomes","detail":"No agent outcome data yet"}],"strengths":["Manually verified listing","AI review approved","Install path is available","Repository evidence is available","Large GitHub adoption signal","Install command has no obvious high-risk pattern"],"warnings":["Documentation summary is thin"],"evidence":{"stars":"19K GitHub stars","repoActivity":"19K stars, 563 forks","lastPushed":"11mo since push","license":"OSL-3.0","repository":"https://github.com/uvdesk/community-skeleton","install":"npx skills add uvdesk/community-skeleton","installSafety":"standard package or runtime install path","permissionSurface":"no high-risk permission surface in public metadata","documentation":"Usable metadata, review docs","agentOutcomes":"No agent outcome data yet"},"installReadiness":{"ready":true,"command":"npx skills add uvdesk/community-skeleton","policy":"agent_install_candidate","label":"Agent install candidate","notes":["Install path is available","Repository evidence is available","License is declared","No Agent Proven outcome evidence yet","11mo since push"]},"agentCompatibility":["CSS","Support Automation","Codex","Claude Code","Cursor","OpenAgentSkill CLI"],"riskSummary":{"level":"low","label":"Low metadata risk","notes":["Documentation summary is thin"]},"outcomeEvidence":{"total":0,"successes":0,"failures":0,"notRelevant":0,"successRate":null,"installAttempts":0,"riskBlocked":0,"setupRequired":0,"installSuccessRate":null,"avgOutputQuality":null,"avgTimeToUsefulMs":null,"productionOutcomes":0,"humanReviewRequired":0,"recentSuccessRate":null,"recentFailureRate":null,"uniqueAgents":0,"agentProvenScore":0,"agentProvenLabel":"Needs first agent run","lastOutcomeAt":null,"label":"No agent outcome data yet"},"autoInstall":{"allowed":true,"sandboxRequired":true,"policy":"agent_install_candidate","reason":"Trust Score v4 allows sandbox-first agent installation after normal workspace review."},"bestFor":["support-automation","customer-support","automation","agent-privilege","backbonejs","docker-runtime"],"doNotUseFor":["Production credentials, payments, or irreversible account changes without explicit human review","Sensitive private data before reviewing repository code, license, and permission surface"],"knownRisks":["Documentation summary is thin"]},"trust_v5":{"version":"trust-score-v5","score":83,"base_score":86,"outcome_confidence":0,"tier":"strong","label":"Review then install","summary":"Good shortlist signal, but the agent should review audit notes, install policy, and outcome evidence before running it.","recommendedAction":"Use as the primary candidate after human or sandbox review.","decision":{"install_policy":"agent_install_candidate","auto_install_allowed":false,"human_review_required":true,"sandbox_first":true,"agent_action":"Ask for approval or run a sandbox-only trial before installing.","reasoning":["83/100 Trust Score v5","86/100 Trust Score v4 baseline","Needs more real agent outcomes before unattended install","Install path is available","Low metadata risk"],"review_required_when":["The workspace contains production secrets, payments, private customer data, or irreversible actions.","The install command requests shell, network, credential, database, or broad filesystem access.","Outcome evidence is missing, recently failed, or required human review.","Production credentials, payments, or irreversible account changes without explicit human review","Sensitive private data before reviewing repository code, license, and permission surface"]},"dimensions":[{"id":"github_adoption","label":"GitHub adoption","score":100,"weight":0.13,"status":"pass","detail":"19K GitHub stars"},{"id":"repo_activity","label":"Stars/forks activity","score":92,"weight":0.08,"status":"pass","detail":"19K stars, 563 forks; issue activity unavailable in current metadata"},{"id":"maintenance","label":"Recent maintenance","score":62,"weight":0.14,"status":"info","detail":"11mo since push"},{"id":"license","label":"License clarity","score":86,"weight":0.09,"status":"pass","detail":"OSL-3.0"},{"id":"documentation","label":"README/SKILL.md completeness","score":66,"weight":0.14,"status":"info","detail":"Public metadata needs stronger README/SKILL.md context"},{"id":"dependency_risk","label":"Dependency/runtime risk","score":80,"weight":0.12,"status":"info","detail":"external package install surface"},{"id":"installability","label":"Install availability","score":92,"weight":0.1,"status":"pass","detail":"npx skills add uvdesk/community-skeleton"},{"id":"install_safety","label":"Install command safety","score":92,"weight":0.1,"status":"pass","detail":"standard package or runtime install path"},{"id":"permission_surface","label":"Permission surface","score":100,"weight":0.07,"status":"pass","detail":"no high-risk permission surface in public metadata"},{"id":"repository","label":"Repository evidence","score":86,"weight":0.04,"status":"pass","detail":"https://github.com/uvdesk/community-skeleton"},{"id":"review_status","label":"Review status","score":88,"weight":0.05,"status":"pass","detail":"AI review data available"},{"id":"agent_outcomes","label":"Agent Proven outcomes","score":54,"weight":0.13,"status":"info","detail":"No agent outcome data yet"}],"checks":[{"status":"pass","label":"GitHub adoption","detail":"19K GitHub stars"},{"status":"pass","label":"Stars/forks activity","detail":"19K stars, 563 forks; issue activity unavailable in current metadata"},{"status":"info","label":"Recent maintenance","detail":"11mo since push"},{"status":"pass","label":"License clarity","detail":"OSL-3.0"},{"status":"info","label":"README/SKILL.md completeness","detail":"Public metadata needs stronger README/SKILL.md context"},{"status":"info","label":"Dependency/runtime risk","detail":"external package install surface"},{"status":"pass","label":"Install availability","detail":"npx skills add uvdesk/community-skeleton"},{"status":"pass","label":"Install command safety","detail":"standard package or runtime install path"},{"status":"pass","label":"Permission surface","detail":"no high-risk permission surface in public metadata"},{"status":"pass","label":"Repository evidence","detail":"https://github.com/uvdesk/community-skeleton"},{"status":"pass","label":"Review status","detail":"AI review data available"},{"status":"info","label":"Agent Proven outcomes","detail":"No agent outcome data yet"},{"status":"pass","label":"Ownership","detail":"Listing manually verified"},{"status":"info","label":"OpenAgentSkill usage","detail":"No local usage activity yet"},{"status":"info","label":"Agent outcomes","detail":"No agent outcome data yet"}],"strengths":["Manually verified listing","AI review approved","Install path is available","Repository evidence is available","Large GitHub adoption signal","Install command has no obvious high-risk pattern","Outcome loop is ready but needs first real agent run"],"warnings":["Documentation summary is thin","No real agent outcome reports yet","Human review required before unattended installation"],"evidence":{"stars":"19K GitHub stars","repoActivity":"19K stars, 563 forks","lastPushed":"11mo since push","license":"OSL-3.0","repository":"https://github.com/uvdesk/community-skeleton","install":"npx skills add uvdesk/community-skeleton","installSafety":"standard package or runtime install path","permissionSurface":"no high-risk permission surface in public metadata","documentation":"Usable metadata, review docs","agentOutcomes":"No agent outcome data yet","agentProvenScore":0,"outcomeConfidence":"0%","installPolicy":"agent_install_candidate"},"installReadiness":{"ready":true,"command":"npx skills add uvdesk/community-skeleton","policy":"agent_install_candidate","label":"Agent install candidate","notes":["Install path is available","Repository evidence is available","License is declared","No Agent Proven outcome evidence yet","11mo since push","Trust Score v5 requires review or sandbox-only use before install."]},"agentCompatibility":["CSS","Support Automation","Codex","Claude Code","Cursor","OpenAgentSkill CLI"],"riskSummary":{"level":"low","label":"Low metadata risk","notes":["Documentation summary is thin"]},"outcomeEvidence":{"total":0,"successes":0,"failures":0,"notRelevant":0,"successRate":null,"installAttempts":0,"riskBlocked":0,"setupRequired":0,"installSuccessRate":null,"avgOutputQuality":null,"avgTimeToUsefulMs":null,"productionOutcomes":0,"humanReviewRequired":0,"recentSuccessRate":null,"recentFailureRate":null,"uniqueAgents":0,"agentProvenScore":0,"agentProvenLabel":"Needs first agent run","lastOutcomeAt":null,"label":"No agent outcome data yet"},"autoInstall":{"allowed":false,"sandboxRequired":true,"policy":"agent_install_candidate","reason":"Ask for approval or run a sandbox-only trial before installing."},"outcome_loop":{"version":"openagentskill-agent-outcome-v3","required_after_install":true,"endpoint":"/api/agent/outcome","method":"POST","event_id_source":"feedback.event_id, install_receipt.resolve_event_id, or decision_packet.outcome_feedback.event_id","expected_outcomes":["success","failed","not_relevant","blocked_by_risk","setup_required"],"required_fields":["event_id","skill_slug","task"],"quality_fields":["task_success","output_quality","error_type","human_review_required","used_in_production","workspace","evidence_url","time_to_useful_ms"],"ranking_inputs_updated":["Trust Score v5 outcome confidence","Agent Proven Score","Resolve ranking task-fit evidence","Skill detail machine-readable metadata","Outcome leaderboard"]},"agent_contract":{"suited_tasks":["support-automation","customer-support","automation","agent-privilege","backbonejs","docker-runtime"],"suited_agents":["CSS","Support Automation","Codex","Claude Code","Cursor","OpenAgentSkill CLI"],"install_command":"npx skills add uvdesk/community-skeleton","trust_score":83,"trust_version":"trust-score-v5","risk_level":"low","do_not_use_when":["Production credentials, payments, or irreversible account changes without explicit human review","Sensitive private data before reviewing repository code, license, and permission surface"],"before_install":["Read the audit page and machine-readable metadata.","Confirm the install command, license, and permission surface fit the workspace.","Get explicit human approval or choose an alternative before installing."],"after_run":["Report the outcome to /api/agent/outcome using the resolve event id.","Include output_quality, workspace, human_review_required, and evidence_url when available.","Re-resolve before broad production rollout."]},"bestFor":["support-automation","customer-support","automation","agent-privilege","backbonejs","docker-runtime"],"doNotUseFor":["Production credentials, payments, or irreversible account changes without explicit human review","Sensitive private data before reviewing repository code, license, and permission surface"],"knownRisks":["Documentation summary is thin"],"backward_compatible":{"trust_score_v4":{"version":"trust-score-v4","score":86,"tier":"production","label":"Production candidate","summary":"Strong OpenAgentSkill Trust Score across adoption, recent maintenance, license clarity, documentation, dependency/runtime risk, install safety, permission surface, and install availability."}}},"agent_proven":{"version":"agent-proven-v1","score":0,"tier":"unproven","label":"Needs first agent run","summary":"No agent outcome reports yet. Use Resolve, run one narrow sandbox task, then report the result.","metrics":{"totalOutcomes":0,"successfulOutcomes":0,"failedOutcomes":0,"installAttempts":0,"installSuccessRate":null,"successRate":null,"recentSuccessRate":null,"recentFailureRate":null,"riskBlocked":0,"setupRequired":0,"notRelevant":0,"avgOutputQuality":null,"avgTimeToUsefulMs":null,"productionOutcomes":0,"humanReviewRequired":0,"uniqueAgents":0,"lastOutcomeAt":null},"signals":[],"penalties":["No real agent outcome evidence yet"]},"audit":{"audit_score":85,"risk_level":"safe_to_try","risk_label":"Safe to try","warnings":["Documentation summary is thin"]},"safety":{"score":73,"level":"review_before_install","label":"Review before install","safety_tier":{"tier":"reviewed","label":"Reviewed","badge":"REVIEWED","summary":"Good audit and safety signals with no high-risk permission hints in public metadata.","recommended_action":"Review the audit page, then allow agent install in a sandboxed workflow.","auto_install_policy":"review","reasons":["Safe-to-try audit","73/100 agent safety score"]},"auto_install_allowed":false,"human_review_required":true,"blocked":false,"audit_risk":"safe_to_try","permission_hints":[{"id":"network","label":"Network access","reason":"Skill likely fetches remote pages, APIs, repositories, or external services.","severity":"medium"}],"policy_warnings":["Documentation summary is thin"],"constraints_applied":{"max_risk":"medium","needs_install_command":true,"min_stars":0}},"safety_gate":{"tier":"reviewed","label":"Reviewed","badge":"REVIEWED","auto_install_policy":"review","auto_install_allowed":false,"human_review_required":true,"blocked":false,"recommended_action":"Review the audit page, then allow agent install in a sandboxed workflow.","reasons":["Safe-to-try audit","73/100 agent safety score"]},"decision":{"readiness_score":94,"readiness_label":"Production-ready","headline":"Primary pick for Customer support","role":"Primary pick","best_for":["Customer support workflows","general agent builders","teams that value GitHub adoption signals"],"risks":["No OpenAgentSkill engagement data yet"],"next_steps":["Install it in a sandbox agent and run one Customer support task end to end.","Compare output quality, latency, and failure behavior against at least one alternative.","Promote it into production only after reviewing repository permissions, license, and maintenance signals."]},"install_plan":{"target":"codex","label":"Codex install prompt","command":"npx skills add uvdesk/community-skeleton","value":"Install the \"Community Skeleton\" agent skill from https://github.com/uvdesk/community-skeleton. Read its SKILL.md or equivalent instructions first, install only the files needed for this workspace, and summarize any required setup before using it. Skill purpose: UVdesk Open Source Community Helpdesk is a comprehensive ticketing support system designed for everyone, offering robust features to streamline customer support and collaboration. After the install attempt, report the result to https://www.openagentskill.com/api/agent/outcome with POST JSON {\"event_id\":\"install_<unique-id>\",\"skill_slug\":\"uvdesk-community-skeleton\",\"task\":\"Install Community Skeleton\",\"agent\":\"codex\",\"outcome\":\"success\",\"install_used\":true}. Replace event_id with a unique value and outcome with success or failed. Report success only after the skill is installed and a minimal verification passes.","kind":"agent-prompt","steps":["Review Community Skeleton trust and audit signals before installing.","Send the install prompt to the target agent.","Install in a sandbox or low-risk workspace first.","Pin the repository source and re-check the audit before production use."],"targets":[{"id":"openagentskill-cli","label":"CLI","title":"OpenAgentSkill CLI","kind":"command","value":"npx --yes https://github.com/Leon-Drq/openagentskill/releases/download/cli-v0.2.1/openagentskill-0.2.1.tgz install uvdesk-community-skeleton","description":"Resolve policy, run the source installer safely, and report a verified install receipt.","copyLabel":"Copy command"},{"id":"codex","label":"Codex","title":"Codex install prompt","kind":"agent-prompt","value":"Install the \"Community Skeleton\" agent skill from https://github.com/uvdesk/community-skeleton. Read its SKILL.md or equivalent instructions first, install only the files needed for this workspace, and summarize any required setup before using it. Skill purpose: UVdesk Open Source Community Helpdesk is a comprehensive ticketing support system designed for everyone, offering robust features to streamline customer support and collaboration. After the install attempt, report the result to https://www.openagentskill.com/api/agent/outcome with POST JSON {\"event_id\":\"install_<unique-id>\",\"skill_slug\":\"uvdesk-community-skeleton\",\"task\":\"Install Community Skeleton\",\"agent\":\"codex\",\"outcome\":\"success\",\"install_used\":true}. Replace event_id with a unique value and outcome with success or failed. Report success only after the skill is installed and a minimal verification passes.","description":"Give Codex a repo-aware install prompt when the skill is not available through a local CLI.","copyLabel":"Copy prompt"},{"id":"claude-code","label":"Claude Code","title":"Claude Code skill prompt","kind":"agent-prompt","value":"Add \"Community Skeleton\" as a Claude Code skill from https://github.com/uvdesk/community-skeleton. Inspect the skill instructions, place the reusable skill files in the appropriate local skills location for this project, and report the activation steps. Skill purpose: UVdesk Open Source Community Helpdesk is a comprehensive ticketing support system designed for everyone, offering robust features to streamline customer support and collaboration. After the install attempt, report the result to https://www.openagentskill.com/api/agent/outcome with POST JSON {\"event_id\":\"install_<unique-id>\",\"skill_slug\":\"uvdesk-community-skeleton\",\"task\":\"Install Community Skeleton\",\"agent\":\"claude-code\",\"outcome\":\"success\",\"install_used\":true}. Replace event_id with a unique value and outcome with success or failed. Report success only after the skill is installed and a minimal verification passes.","description":"Use this prompt to ask Claude Code to add the skill and explain the local activation steps.","copyLabel":"Copy prompt"},{"id":"cursor","label":"Cursor","title":"Cursor rule prompt","kind":"agent-prompt","value":"Turn \"Community Skeleton\" from https://github.com/uvdesk/community-skeleton into a reusable Cursor project rule or agent instruction. Preserve the core workflow, adapt paths to this repo, and keep the rule scoped to tasks where it is relevant. Skill purpose: UVdesk Open Source Community Helpdesk is a comprehensive ticketing support system designed for everyone, offering robust features to streamline customer support and collaboration. After the install attempt, report the result to https://www.openagentskill.com/api/agent/outcome with POST JSON {\"event_id\":\"install_<unique-id>\",\"skill_slug\":\"uvdesk-community-skeleton\",\"task\":\"Install Community Skeleton\",\"agent\":\"cursor\",\"outcome\":\"success\",\"install_used\":true}. Replace event_id with a unique value and outcome with success or failed. Report success only after the skill is installed and a minimal verification passes.","description":"Use this when installing as Cursor project rules or reusable agent instructions.","copyLabel":"Copy prompt"}]},"machine_metadata":{"version":"openagentskill-agent-metadata-v2","skill":{"slug":"uvdesk-community-skeleton","name":"Community Skeleton","description":"UVdesk Open Source Community Helpdesk is a comprehensive ticketing support system designed for everyone, offering robust features to streamline customer support and collaboration.","category":"support-automation","url":"https://www.openagentskill.com/skills/uvdesk-community-skeleton","repository":"https://github.com/uvdesk/community-skeleton","github_repo":"uvdesk/community-skeleton"},"suited_tasks":["Customer support workflows","general agent builders","teams that value GitHub adoption signals","Read user messages","Find relevant knowledge","Prepare clear next steps","Move data between tools","Transform files"],"suited_agents":["CSS","Support Automation","Codex","Claude Code","Cursor","OpenAgentSkill CLI","CLI"],"install":{"command":"npx skills add uvdesk/community-skeleton","ready":true,"targets":[{"id":"openagentskill-cli","label":"CLI","kind":"command","value":"npx --yes https://github.com/Leon-Drq/openagentskill/releases/download/cli-v0.2.1/openagentskill-0.2.1.tgz install uvdesk-community-skeleton"},{"id":"codex","label":"Codex","kind":"agent-prompt","value":"Install the \"Community Skeleton\" agent skill from https://github.com/uvdesk/community-skeleton. Read its SKILL.md or equivalent instructions first, install only the files needed for this workspace, and summarize any required setup before using it. Skill purpose: UVdesk Open Source Community Helpdesk is a comprehensive ticketing support system designed for everyone, offering robust features to streamline customer support and collaboration. After the install attempt, report the result to https://www.openagentskill.com/api/agent/outcome with POST JSON {\"event_id\":\"install_<unique-id>\",\"skill_slug\":\"uvdesk-community-skeleton\",\"task\":\"Install Community Skeleton\",\"agent\":\"codex\",\"outcome\":\"success\",\"install_used\":true}. Replace event_id with a unique value and outcome with success or failed. Report success only after the skill is installed and a minimal verification passes."},{"id":"claude-code","label":"Claude Code","kind":"agent-prompt","value":"Add \"Community Skeleton\" as a Claude Code skill from https://github.com/uvdesk/community-skeleton. Inspect the skill instructions, place the reusable skill files in the appropriate local skills location for this project, and report the activation steps. Skill purpose: UVdesk Open Source Community Helpdesk is a comprehensive ticketing support system designed for everyone, offering robust features to streamline customer support and collaboration. After the install attempt, report the result to https://www.openagentskill.com/api/agent/outcome with POST JSON {\"event_id\":\"install_<unique-id>\",\"skill_slug\":\"uvdesk-community-skeleton\",\"task\":\"Install Community Skeleton\",\"agent\":\"claude-code\",\"outcome\":\"success\",\"install_used\":true}. Replace event_id with a unique value and outcome with success or failed. Report success only after the skill is installed and a minimal verification passes."},{"id":"cursor","label":"Cursor","kind":"agent-prompt","value":"Turn \"Community Skeleton\" from https://github.com/uvdesk/community-skeleton into a reusable Cursor project rule or agent instruction. Preserve the core workflow, adapt paths to this repo, and keep the rule scoped to tasks where it is relevant. Skill purpose: UVdesk Open Source Community Helpdesk is a comprehensive ticketing support system designed for everyone, offering robust features to streamline customer support and collaboration. After the install attempt, report the result to https://www.openagentskill.com/api/agent/outcome with POST JSON {\"event_id\":\"install_<unique-id>\",\"skill_slug\":\"uvdesk-community-skeleton\",\"task\":\"Install Community Skeleton\",\"agent\":\"cursor\",\"outcome\":\"success\",\"install_used\":true}. Replace event_id with a unique value and outcome with success or failed. Report success only after the skill is installed and a minimal verification passes."}],"handoff_url":"https://www.openagentskill.com/api/skills/uvdesk-community-skeleton/install","manifest_url":"https://www.openagentskill.com/api/registry/manifest/uvdesk-community-skeleton"},"trust":{"score":86,"label":"Production candidate","version":"trust-score-v4","install_policy":"agent_install_candidate","evidence":{"stars":"19K GitHub stars","repoActivity":"19K stars, 563 forks","lastPushed":"11mo since push","license":"OSL-3.0","repository":"https://github.com/uvdesk/community-skeleton","install":"npx skills add uvdesk/community-skeleton","installSafety":"standard package or runtime install path","permissionSurface":"no high-risk permission surface in public metadata","documentation":"Usable metadata, review docs","agentOutcomes":"No agent outcome data yet"},"outcome_evidence":{"total":0,"successes":0,"failures":0,"not_relevant":0,"success_rate":null,"recent_success_rate":null,"recent_failure_rate":null,"install_attempts":0,"install_success_rate":null,"risk_blocked":0,"setup_required":0,"avg_output_quality":null,"production_outcomes":0,"last_outcome_at":null,"label":"No agent outcome data yet"},"auto_install":{"allowed":true,"sandbox_required":true,"reason":"Trust Score v4 allows sandbox-first agent installation after normal workspace review."},"best_for":["support-automation","customer-support","automation","agent-privilege","backbonejs","docker-runtime"],"known_risks":["Documentation summary is thin"]},"agent_proven":{"version":"agent-proven-v1","score":0,"tier":"unproven","label":"Needs first agent run","summary":"No agent outcome reports yet. Use Resolve, run one narrow sandbox task, then report the result.","metrics":{"totalOutcomes":0,"successfulOutcomes":0,"failedOutcomes":0,"installAttempts":0,"installSuccessRate":null,"successRate":null,"recentSuccessRate":null,"recentFailureRate":null,"riskBlocked":0,"setupRequired":0,"notRelevant":0,"avgOutputQuality":null,"avgTimeToUsefulMs":null,"productionOutcomes":0,"humanReviewRequired":0,"uniqueAgents":0,"lastOutcomeAt":null},"signals":[],"penalties":["No real agent outcome evidence yet"]},"audit":{"score":85,"risk_level":"safe_to_try","risk_label":"Safe to try","warnings":["Documentation summary is thin"]},"safety_gate":{"tier":"reviewed","label":"Reviewed","auto_install_policy":"review","auto_install_allowed":false,"human_review_required":true,"blocked":false,"recommended_action":"Review the audit page, then allow agent install in a sandboxed workflow."},"quality":{"score":92,"label":"Excellent"},"supply":{"track":"Research and knowledge work","scenario":"RAG and knowledge","maintenance":"11mo since push","risk":"Safe to try"},"alternative_skills":[],"do_not_use_when":["teams that need a vendor-supported SLA","high-compliance environments without internal security review","No OpenAgentSkill engagement data yet","Documentation summary is thin","Production credentials, payments, or irreversible account changes without explicit human review","Sensitive private data before reviewing repository code, license, and permission surface"],"agent_contract":{"task_input":"Use Redmine Helpdesk","recommended_action":"Review the audit page, then allow agent install in a sandboxed workflow.","install_policy":"review","minimum_review_before_use":["Trust: 86/100 Production candidate","Audit: 85/100 Safe to try","Safety: 73/100 Review before install","Review repository, license, install command, and permission surface before production use."],"expected_agent_output":{"selected_skill":"uvdesk-community-skeleton (Community Skeleton)","install_command":"npx skills add uvdesk/community-skeleton","risk_summary":"Safe to try; Reviewed; Low metadata risk","verification_result":"Report the smallest successful task, files touched, warnings, and any missing setup."}},"outcome_feedback":{"endpoint":"https://www.openagentskill.com/api/agent/outcome","method":"POST","requires_resolve_event_id":true,"event_id_source":"Use install_receipt.outcome_feedback.event_id or feedback.event_id returned by /api/agent/resolve for the current task.","expected_outcomes":["success","failed","not_relevant","blocked_by_risk","setup_required"],"payload_template":{"event_id":"<install_receipt.outcome_feedback.event_id or feedback.event_id from /api/agent/resolve>","skill_slug":"uvdesk-community-skeleton","task":"Use Redmine Helpdesk","agent":"codex","outcome":"success","install_used":true,"risk_blocked":false,"setup_required":false,"task_success":true,"output_quality":4,"error_type":null,"human_review_required":false,"workspace":"sandbox","time_to_useful_ms":120000,"notes":"Report the smallest successful task, setup friction, files touched, and risk notes."}},"endpoints":{"web":"https://www.openagentskill.com/skills/uvdesk-community-skeleton","api":"https://www.openagentskill.com/api/agent/skills/uvdesk-community-skeleton","audit":"https://www.openagentskill.com/skills/uvdesk-community-skeleton/audit","eval":"https://www.openagentskill.com/api/agent/evals?slug=uvdesk-community-skeleton&task=Use%20Redmine%20Helpdesk&max_risk=medium","resolve":"https://www.openagentskill.com/api/agent/resolve?task=Use%20Redmine%20Helpdesk&agent=codex&max_risk=medium","receipt":"https://www.openagentskill.com/api/agent/receipt?task=Use%20Redmine%20Helpdesk&agent=codex&max_risk=medium&format=text","install":"https://www.openagentskill.com/api/skills/uvdesk-community-skeleton/install","manifest":"https://www.openagentskill.com/api/registry/manifest/uvdesk-community-skeleton"}},"use_cases":[{"slug":"customer-support","title":"Customer support","url":"https://www.openagentskill.com/use-cases/customer-support"},{"slug":"workflow-automation","title":"Workflow automation","url":"https://www.openagentskill.com/use-cases/workflow-automation"},{"slug":"local-desktop","title":"Local desktop","url":"https://www.openagentskill.com/use-cases/local-desktop"}],"urls":{"web":"https://www.openagentskill.com/skills/uvdesk-community-skeleton","api":"https://www.openagentskill.com/api/agent/skills/uvdesk-community-skeleton","install_api":"https://www.openagentskill.com/api/skills/uvdesk-community-skeleton/install","audit":"https://www.openagentskill.com/skills/uvdesk-community-skeleton/audit","eval":"https://www.openagentskill.com/api/agent/evals?slug=uvdesk-community-skeleton&task=Use%20Redmine%20Helpdesk&max_risk=medium","badge":"https://www.openagentskill.com/api/badge/uvdesk-community-skeleton?metric=audit","repository":"https://github.com/uvdesk/community-skeleton"}},"new_contender":{"rank":4,"match_score":52,"raw_match_score":433.3,"semantic_relevance":52,"skill":{"slug":"ruswan-helpdesk-laravel","name":"Helpdesk Laravel","description":"A Helpdesk System with multiple admins, units, and roles based on Laravel and Filament","category":"support-automation","github_stars":102,"created_at":"2026-06-21T07:04:58.343496+00:00","updated_at":"2026-04-14T14:18:00+00:00","repository":"https://github.com/ruswan/helpdesk-laravel","github_repo":"ruswan/helpdesk-laravel"},"recommendation_reasons":["Matches task terms: helpdesk","Install handoff is available","Repository freshness signal is available","Registry match score 52"],"supply_profile":{"track":{"slug":"coding","label":"Coding and developer agents","shortLabel":"Coding","description":"Code review, repo analysis, testing, CI, GitHub, DevOps, and developer workflow skills."},"scenario":{"label":"GitHub automation","description":"I need my agent to triage GitHub issues, review pull requests, and summarize repository changes.","useCases":[{"slug":"customer-support","title":"Customer support"},{"slug":"github-automation","title":"GitHub automation"},{"slug":"coding-agents","title":"Coding agents"}]},"applicableAgents":["CLI","Codex","Claude Code","Cursor","PHP"],"install":{"ready":true,"command":"npx skills add ruswan/helpdesk-laravel","primaryTarget":"CLI","targetCount":4},"githubQuality":{"stars":102,"starsLabel":"102","forks":51,"license":"MIT","qualityScore":61,"trustScore":77,"auditScore":76},"maintenance":{"status":"active","label":"4mo since push","daysSincePush":130,"lastPushedAt":"2026-04-14T14:18:00+00:00"},"risk":{"level":"needs_review","label":"Needs review","requiresReview":true,"notes":["Documentation summary is thin","Quality score needs review","Needs review"]},"coverageTags":["Coding","GitHub automation","support-automation","helpdesk","support","automation","customer-support","helpdesk-ticketing"]},"quality":{"score":61,"tier":"promising","label":"Promising","summary":"Useful candidate, but compare it with alternatives before adopting.","signals":[{"label":"GitHub stars","value":"102","tone":"neutral"},{"label":"Freshness","value":"4mo ago","tone":"positive"},{"label":"Install ready","value":"Yes","tone":"positive"},{"label":"License","value":"MIT","tone":"neutral"}],"warnings":[]},"trust":{"version":"trust-score-v4","score":77,"tier":"strong","label":"Strong shortlist","summary":"Good trust signals with a few areas worth checking before rollout.","recommendedAction":"Test in a sandbox workflow and compare its install path with close alternatives.","dimensions":[{"id":"github_adoption","label":"GitHub adoption","score":62,"weight":0.13,"status":"info","detail":"102 GitHub stars"},{"id":"repo_activity","label":"Stars/forks activity","score":62,"weight":0.08,"status":"info","detail":"102 stars, 51 forks; issue activity unavailable in current metadata"},{"id":"maintenance","label":"Recent maintenance","score":76,"weight":0.14,"status":"info","detail":"4mo since push"},{"id":"license","label":"License clarity","score":86,"weight":0.09,"status":"pass","detail":"MIT"},{"id":"documentation","label":"README/SKILL.md completeness","score":66,"weight":0.14,"status":"info","detail":"Public metadata needs stronger README/SKILL.md context"},{"id":"dependency_risk","label":"Dependency/runtime risk","score":90,"weight":0.12,"status":"pass","detail":"no major dependency risk hints in public metadata"},{"id":"installability","label":"Install availability","score":92,"weight":0.1,"status":"pass","detail":"npx skills add ruswan/helpdesk-laravel"},{"id":"install_safety","label":"Install command safety","score":92,"weight":0.1,"status":"pass","detail":"standard package or runtime install path"},{"id":"permission_surface","label":"Permission surface","score":100,"weight":0.07,"status":"pass","detail":"no high-risk permission surface in public metadata"},{"id":"repository","label":"Repository evidence","score":86,"weight":0.04,"status":"pass","detail":"https://github.com/ruswan/helpdesk-laravel"},{"id":"review_status","label":"Review status","score":88,"weight":0.05,"status":"pass","detail":"AI review data available"},{"id":"agent_outcomes","label":"Agent Proven outcomes","score":54,"weight":0.13,"status":"info","detail":"No agent outcome data yet"}],"checks":[{"status":"info","label":"GitHub adoption","detail":"102 GitHub stars"},{"status":"info","label":"Stars/forks activity","detail":"102 stars, 51 forks; issue activity unavailable in current metadata"},{"status":"info","label":"Recent maintenance","detail":"4mo since push"},{"status":"pass","label":"License clarity","detail":"MIT"},{"status":"info","label":"README/SKILL.md completeness","detail":"Public metadata needs stronger README/SKILL.md context"},{"status":"pass","label":"Dependency/runtime risk","detail":"no major dependency risk hints in public metadata"},{"status":"pass","label":"Install availability","detail":"npx skills add ruswan/helpdesk-laravel"},{"status":"pass","label":"Install command safety","detail":"standard package or runtime install path"},{"status":"pass","label":"Permission surface","detail":"no high-risk permission surface in public metadata"},{"status":"pass","label":"Repository evidence","detail":"https://github.com/ruswan/helpdesk-laravel"},{"status":"pass","label":"Review status","detail":"AI review data available"},{"status":"info","label":"Agent Proven outcomes","detail":"No agent outcome data yet"},{"status":"warn","label":"Ownership","detail":"No approved owner claim yet"},{"status":"info","label":"OpenAgentSkill usage","detail":"No local usage activity yet"},{"status":"info","label":"Agent outcomes","detail":"No agent outcome data yet"}],"strengths":["AI review approved","Install path is available","Repository evidence is available","Install command has no obvious high-risk pattern"],"warnings":["Quality score needs review","Documentation summary is thin"],"evidence":{"stars":"102 GitHub stars","repoActivity":"102 stars, 51 forks","lastPushed":"4mo since push","license":"MIT","repository":"https://github.com/ruswan/helpdesk-laravel","install":"npx skills add ruswan/helpdesk-laravel","installSafety":"standard package or runtime install path","permissionSurface":"no high-risk permission surface in public metadata","documentation":"Usable metadata, review docs","agentOutcomes":"No agent outcome data yet"},"installReadiness":{"ready":true,"command":"npx skills add ruswan/helpdesk-laravel","policy":"human_review_before_install","label":"Human review before install","notes":["Install path is available","Repository evidence is available","License is declared","No Agent Proven outcome evidence yet","4mo since push"]},"agentCompatibility":["PHP","Helpdesk","Codex","Claude Code","Cursor","OpenAgentSkill CLI"],"riskSummary":{"level":"medium","label":"Review before production","notes":["Quality score needs review","Documentation summary is thin"]},"outcomeEvidence":{"total":0,"successes":0,"failures":0,"notRelevant":0,"successRate":null,"installAttempts":0,"riskBlocked":0,"setupRequired":0,"installSuccessRate":null,"avgOutputQuality":null,"avgTimeToUsefulMs":null,"productionOutcomes":0,"humanReviewRequired":0,"recentSuccessRate":null,"recentFailureRate":null,"uniqueAgents":0,"agentProvenScore":0,"agentProvenLabel":"Needs first agent run","lastOutcomeAt":null,"label":"No agent outcome data yet"},"autoInstall":{"allowed":false,"sandboxRequired":true,"policy":"human_review_before_install","reason":"Human review or sandbox validation is required before automatic installation."},"bestFor":["support-automation","helpdesk","support","automation","customer-support","helpdesk-ticketing"],"doNotUseFor":["Production credentials, payments, or irreversible account changes without explicit human review","Sensitive private data before reviewing repository code, license, and permission surface","Automatic installation in a production workspace"],"knownRisks":["Quality score needs review","Documentation summary is thin"]},"trust_v5":{"version":"trust-score-v5","score":69,"base_score":77,"outcome_confidence":0,"tier":"review","label":"Sandbox only","summary":"Useful candidate with missing or mixed trust signals. Keep it in an isolated workspace until the outcome loop proves task fit.","recommendedAction":"Run only in a sandbox and compare close alternatives before using it for real work.","decision":{"install_policy":"human_review_before_install","auto_install_allowed":false,"human_review_required":true,"sandbox_first":true,"agent_action":"Compare alternatives before installing.","reasoning":["69/100 Trust Score v5","77/100 Trust Score v4 baseline","Needs more real agent outcomes before unattended install","Install path is available","Review before production"],"review_required_when":["The workspace contains production secrets, payments, private customer data, or irreversible actions.","The install command requests shell, network, credential, database, or broad filesystem access.","Outcome evidence is missing, recently failed, or required human review.","Production credentials, payments, or irreversible account changes without explicit human review","Sensitive private data before reviewing repository code, license, and permission surface","Automatic installation in a production workspace"]},"dimensions":[{"id":"github_adoption","label":"GitHub adoption","score":62,"weight":0.13,"status":"info","detail":"102 GitHub stars"},{"id":"repo_activity","label":"Stars/forks activity","score":62,"weight":0.08,"status":"info","detail":"102 stars, 51 forks; issue activity unavailable in current metadata"},{"id":"maintenance","label":"Recent maintenance","score":76,"weight":0.14,"status":"info","detail":"4mo since push"},{"id":"license","label":"License clarity","score":86,"weight":0.09,"status":"pass","detail":"MIT"},{"id":"documentation","label":"README/SKILL.md completeness","score":66,"weight":0.14,"status":"info","detail":"Public metadata needs stronger README/SKILL.md context"},{"id":"dependency_risk","label":"Dependency/runtime risk","score":90,"weight":0.12,"status":"pass","detail":"no major dependency risk hints in public metadata"},{"id":"installability","label":"Install availability","score":92,"weight":0.1,"status":"pass","detail":"npx skills add ruswan/helpdesk-laravel"},{"id":"install_safety","label":"Install command safety","score":92,"weight":0.1,"status":"pass","detail":"standard package or runtime install path"},{"id":"permission_surface","label":"Permission surface","score":100,"weight":0.07,"status":"pass","detail":"no high-risk permission surface in public metadata"},{"id":"repository","label":"Repository evidence","score":86,"weight":0.04,"status":"pass","detail":"https://github.com/ruswan/helpdesk-laravel"},{"id":"review_status","label":"Review status","score":88,"weight":0.05,"status":"pass","detail":"AI review data available"},{"id":"agent_outcomes","label":"Agent Proven outcomes","score":54,"weight":0.13,"status":"info","detail":"No agent outcome data yet"}],"checks":[{"status":"info","label":"GitHub adoption","detail":"102 GitHub stars"},{"status":"info","label":"Stars/forks activity","detail":"102 stars, 51 forks; issue activity unavailable in current metadata"},{"status":"info","label":"Recent maintenance","detail":"4mo since push"},{"status":"pass","label":"License clarity","detail":"MIT"},{"status":"info","label":"README/SKILL.md completeness","detail":"Public metadata needs stronger README/SKILL.md context"},{"status":"pass","label":"Dependency/runtime risk","detail":"no major dependency risk hints in public metadata"},{"status":"pass","label":"Install availability","detail":"npx skills add ruswan/helpdesk-laravel"},{"status":"pass","label":"Install command safety","detail":"standard package or runtime install path"},{"status":"pass","label":"Permission surface","detail":"no high-risk permission surface in public metadata"},{"status":"pass","label":"Repository evidence","detail":"https://github.com/ruswan/helpdesk-laravel"},{"status":"pass","label":"Review status","detail":"AI review data available"},{"status":"info","label":"Agent Proven outcomes","detail":"No agent outcome data yet"},{"status":"warn","label":"Ownership","detail":"No approved owner claim yet"},{"status":"info","label":"OpenAgentSkill usage","detail":"No local usage activity yet"},{"status":"info","label":"Agent outcomes","detail":"No agent outcome data yet"}],"strengths":["AI review approved","Install path is available","Repository evidence is available","Install command has no obvious high-risk pattern","Outcome loop is ready but needs first real agent run"],"warnings":["Quality score needs review","Documentation summary is thin","No real agent outcome reports yet","Human review required before unattended installation"],"evidence":{"stars":"102 GitHub stars","repoActivity":"102 stars, 51 forks","lastPushed":"4mo since push","license":"MIT","repository":"https://github.com/ruswan/helpdesk-laravel","install":"npx skills add ruswan/helpdesk-laravel","installSafety":"standard package or runtime install path","permissionSurface":"no high-risk permission surface in public metadata","documentation":"Usable metadata, review docs","agentOutcomes":"No agent outcome data yet","agentProvenScore":0,"outcomeConfidence":"0%","installPolicy":"human_review_before_install"},"installReadiness":{"ready":true,"command":"npx skills add ruswan/helpdesk-laravel","policy":"human_review_before_install","label":"Human review before install","notes":["Install path is available","Repository evidence is available","License is declared","No Agent Proven outcome evidence yet","4mo since push","Trust Score v5 requires review or sandbox-only use before install."]},"agentCompatibility":["PHP","Helpdesk","Codex","Claude Code","Cursor","OpenAgentSkill CLI"],"riskSummary":{"level":"medium","label":"Review before production","notes":["Quality score needs review","Documentation summary is thin"]},"outcomeEvidence":{"total":0,"successes":0,"failures":0,"notRelevant":0,"successRate":null,"installAttempts":0,"riskBlocked":0,"setupRequired":0,"installSuccessRate":null,"avgOutputQuality":null,"avgTimeToUsefulMs":null,"productionOutcomes":0,"humanReviewRequired":0,"recentSuccessRate":null,"recentFailureRate":null,"uniqueAgents":0,"agentProvenScore":0,"agentProvenLabel":"Needs first agent run","lastOutcomeAt":null,"label":"No agent outcome data yet"},"autoInstall":{"allowed":false,"sandboxRequired":true,"policy":"human_review_before_install","reason":"Compare alternatives before installing."},"outcome_loop":{"version":"openagentskill-agent-outcome-v3","required_after_install":true,"endpoint":"/api/agent/outcome","method":"POST","event_id_source":"feedback.event_id, install_receipt.resolve_event_id, or decision_packet.outcome_feedback.event_id","expected_outcomes":["success","failed","not_relevant","blocked_by_risk","setup_required"],"required_fields":["event_id","skill_slug","task"],"quality_fields":["task_success","output_quality","error_type","human_review_required","used_in_production","workspace","evidence_url","time_to_useful_ms"],"ranking_inputs_updated":["Trust Score v5 outcome confidence","Agent Proven Score","Resolve ranking task-fit evidence","Skill detail machine-readable metadata","Outcome leaderboard"]},"agent_contract":{"suited_tasks":["support-automation","helpdesk","support","automation","customer-support","helpdesk-ticketing"],"suited_agents":["PHP","Helpdesk","Codex","Claude Code","Cursor","OpenAgentSkill CLI"],"install_command":"npx skills add ruswan/helpdesk-laravel","trust_score":69,"trust_version":"trust-score-v5","risk_level":"medium","do_not_use_when":["Production credentials, payments, or irreversible account changes without explicit human review","Sensitive private data before reviewing repository code, license, and permission surface","Automatic installation in a production workspace"],"before_install":["Read the audit page and machine-readable metadata.","Confirm the install command, license, and permission surface fit the workspace.","Get explicit human approval or choose an alternative before installing."],"after_run":["Report the outcome to /api/agent/outcome using the resolve event id.","Include output_quality, workspace, human_review_required, and evidence_url when available.","Re-resolve before broad production rollout."]},"bestFor":["support-automation","helpdesk","support","automation","customer-support","helpdesk-ticketing"],"doNotUseFor":["Production credentials, payments, or irreversible account changes without explicit human review","Sensitive private data before reviewing repository code, license, and permission surface","Automatic installation in a production workspace"],"knownRisks":["Quality score needs review","Documentation summary is thin"],"backward_compatible":{"trust_score_v4":{"version":"trust-score-v4","score":77,"tier":"strong","label":"Strong shortlist","summary":"Good trust signals with a few areas worth checking before rollout."}}},"agent_proven":{"version":"agent-proven-v1","score":0,"tier":"unproven","label":"Needs first agent run","summary":"No agent outcome reports yet. Use Resolve, run one narrow sandbox task, then report the result.","metrics":{"totalOutcomes":0,"successfulOutcomes":0,"failedOutcomes":0,"installAttempts":0,"installSuccessRate":null,"successRate":null,"recentSuccessRate":null,"recentFailureRate":null,"riskBlocked":0,"setupRequired":0,"notRelevant":0,"avgOutputQuality":null,"avgTimeToUsefulMs":null,"productionOutcomes":0,"humanReviewRequired":0,"uniqueAgents":0,"lastOutcomeAt":null},"signals":[],"penalties":["No real agent outcome evidence yet"]},"audit":{"audit_score":76,"risk_level":"needs_review","risk_label":"Needs review","warnings":["Documentation summary is thin","Quality score needs review"]},"safety":{"score":64,"level":"review_before_install","label":"Review before install","safety_tier":{"tier":"reviewed","label":"Reviewed with permission notes","badge":"REVIEWED","summary":"Usable candidate, but the agent should surface permission and audit notes before installation.","recommended_action":"Require human approval before installing into a real workspace.","auto_install_policy":"review","reasons":["Documentation summary is thin","64/100 agent safety score"]},"auto_install_allowed":false,"human_review_required":true,"blocked":false,"audit_risk":"needs_review","permission_hints":[{"id":"network","label":"Network access","reason":"Skill likely fetches remote pages, APIs, repositories, or external services.","severity":"medium"}],"policy_warnings":["Documentation summary is thin"],"constraints_applied":{"max_risk":"medium","needs_install_command":true,"min_stars":0}},"safety_gate":{"tier":"reviewed","label":"Reviewed with permission notes","badge":"REVIEWED","auto_install_policy":"review","auto_install_allowed":false,"human_review_required":true,"blocked":false,"recommended_action":"Require human approval before installing into a real workspace.","reasons":["Documentation summary is thin","64/100 agent safety score"]},"decision":{"readiness_score":60,"readiness_label":"Prototype first","headline":"Fallback candidate for Customer support","role":"Fallback candidate","best_for":["Customer support workflows","general agent builders","builders willing to evaluate younger projects"],"risks":["No OpenAgentSkill engagement data yet"],"next_steps":["Install it in a sandbox agent and run one Customer support task end to end.","Compare output quality, latency, and failure behavior against at least one alternative.","Promote it into production only after reviewing repository permissions, license, and maintenance signals."]},"install_plan":{"target":"codex","label":"Codex install prompt","command":"npx skills add ruswan/helpdesk-laravel","value":"Install the \"Helpdesk Laravel\" agent skill from https://github.com/ruswan/helpdesk-laravel. Read its SKILL.md or equivalent instructions first, install only the files needed for this workspace, and summarize any required setup before using it. Skill purpose: A Helpdesk System with multiple admins, units, and roles based on Laravel and Filament After the install attempt, report the result to https://www.openagentskill.com/api/agent/outcome with POST JSON {\"event_id\":\"install_<unique-id>\",\"skill_slug\":\"ruswan-helpdesk-laravel\",\"task\":\"Install Helpdesk Laravel\",\"agent\":\"codex\",\"outcome\":\"success\",\"install_used\":true}. Replace event_id with a unique value and outcome with success or failed. Report success only after the skill is installed and a minimal verification passes.","kind":"agent-prompt","steps":["Review Helpdesk Laravel trust and audit signals before installing.","Send the install prompt to the target agent.","Install in a sandbox or low-risk workspace first.","Pin the repository source and re-check the audit before production use."],"targets":[{"id":"openagentskill-cli","label":"CLI","title":"OpenAgentSkill CLI","kind":"command","value":"npx --yes https://github.com/Leon-Drq/openagentskill/releases/download/cli-v0.2.1/openagentskill-0.2.1.tgz install ruswan-helpdesk-laravel","description":"Resolve policy, run the source installer safely, and report a verified install receipt.","copyLabel":"Copy command"},{"id":"codex","label":"Codex","title":"Codex install prompt","kind":"agent-prompt","value":"Install the \"Helpdesk Laravel\" agent skill from https://github.com/ruswan/helpdesk-laravel. Read its SKILL.md or equivalent instructions first, install only the files needed for this workspace, and summarize any required setup before using it. Skill purpose: A Helpdesk System with multiple admins, units, and roles based on Laravel and Filament After the install attempt, report the result to https://www.openagentskill.com/api/agent/outcome with POST JSON {\"event_id\":\"install_<unique-id>\",\"skill_slug\":\"ruswan-helpdesk-laravel\",\"task\":\"Install Helpdesk Laravel\",\"agent\":\"codex\",\"outcome\":\"success\",\"install_used\":true}. Replace event_id with a unique value and outcome with success or failed. Report success only after the skill is installed and a minimal verification passes.","description":"Give Codex a repo-aware install prompt when the skill is not available through a local CLI.","copyLabel":"Copy prompt"},{"id":"claude-code","label":"Claude Code","title":"Claude Code skill prompt","kind":"agent-prompt","value":"Add \"Helpdesk Laravel\" as a Claude Code skill from https://github.com/ruswan/helpdesk-laravel. Inspect the skill instructions, place the reusable skill files in the appropriate local skills location for this project, and report the activation steps. Skill purpose: A Helpdesk System with multiple admins, units, and roles based on Laravel and Filament After the install attempt, report the result to https://www.openagentskill.com/api/agent/outcome with POST JSON {\"event_id\":\"install_<unique-id>\",\"skill_slug\":\"ruswan-helpdesk-laravel\",\"task\":\"Install Helpdesk Laravel\",\"agent\":\"claude-code\",\"outcome\":\"success\",\"install_used\":true}. Replace event_id with a unique value and outcome with success or failed. Report success only after the skill is installed and a minimal verification passes.","description":"Use this prompt to ask Claude Code to add the skill and explain the local activation steps.","copyLabel":"Copy prompt"},{"id":"cursor","label":"Cursor","title":"Cursor rule prompt","kind":"agent-prompt","value":"Turn \"Helpdesk Laravel\" from https://github.com/ruswan/helpdesk-laravel into a reusable Cursor project rule or agent instruction. Preserve the core workflow, adapt paths to this repo, and keep the rule scoped to tasks where it is relevant. Skill purpose: A Helpdesk System with multiple admins, units, and roles based on Laravel and Filament After the install attempt, report the result to https://www.openagentskill.com/api/agent/outcome with POST JSON {\"event_id\":\"install_<unique-id>\",\"skill_slug\":\"ruswan-helpdesk-laravel\",\"task\":\"Install Helpdesk Laravel\",\"agent\":\"cursor\",\"outcome\":\"success\",\"install_used\":true}. Replace event_id with a unique value and outcome with success or failed. Report success only after the skill is installed and a minimal verification passes.","description":"Use this when installing as Cursor project rules or reusable agent instructions.","copyLabel":"Copy prompt"}]},"machine_metadata":{"version":"openagentskill-agent-metadata-v2","skill":{"slug":"ruswan-helpdesk-laravel","name":"Helpdesk Laravel","description":"A Helpdesk System with multiple admins, units, and roles based on Laravel and Filament","category":"support-automation","url":"https://www.openagentskill.com/skills/ruswan-helpdesk-laravel","repository":"https://github.com/ruswan/helpdesk-laravel","github_repo":"ruswan/helpdesk-laravel"},"suited_tasks":["Customer support workflows","general agent builders","builders willing to evaluate younger projects","Read user messages","Find relevant knowledge","Prepare clear next steps","Inspect repository metadata","Compare code changes"],"suited_agents":["PHP","Helpdesk","Codex","Claude Code","Cursor","OpenAgentSkill CLI","CLI"],"install":{"command":"npx skills add ruswan/helpdesk-laravel","ready":true,"targets":[{"id":"openagentskill-cli","label":"CLI","kind":"command","value":"npx --yes https://github.com/Leon-Drq/openagentskill/releases/download/cli-v0.2.1/openagentskill-0.2.1.tgz install ruswan-helpdesk-laravel"},{"id":"codex","label":"Codex","kind":"agent-prompt","value":"Install the \"Helpdesk Laravel\" agent skill from https://github.com/ruswan/helpdesk-laravel. Read its SKILL.md or equivalent instructions first, install only the files needed for this workspace, and summarize any required setup before using it. Skill purpose: A Helpdesk System with multiple admins, units, and roles based on Laravel and Filament After the install attempt, report the result to https://www.openagentskill.com/api/agent/outcome with POST JSON {\"event_id\":\"install_<unique-id>\",\"skill_slug\":\"ruswan-helpdesk-laravel\",\"task\":\"Install Helpdesk Laravel\",\"agent\":\"codex\",\"outcome\":\"success\",\"install_used\":true}. Replace event_id with a unique value and outcome with success or failed. Report success only after the skill is installed and a minimal verification passes."},{"id":"claude-code","label":"Claude Code","kind":"agent-prompt","value":"Add \"Helpdesk Laravel\" as a Claude Code skill from https://github.com/ruswan/helpdesk-laravel. Inspect the skill instructions, place the reusable skill files in the appropriate local skills location for this project, and report the activation steps. Skill purpose: A Helpdesk System with multiple admins, units, and roles based on Laravel and Filament After the install attempt, report the result to https://www.openagentskill.com/api/agent/outcome with POST JSON {\"event_id\":\"install_<unique-id>\",\"skill_slug\":\"ruswan-helpdesk-laravel\",\"task\":\"Install Helpdesk Laravel\",\"agent\":\"claude-code\",\"outcome\":\"success\",\"install_used\":true}. Replace event_id with a unique value and outcome with success or failed. Report success only after the skill is installed and a minimal verification passes."},{"id":"cursor","label":"Cursor","kind":"agent-prompt","value":"Turn \"Helpdesk Laravel\" from https://github.com/ruswan/helpdesk-laravel into a reusable Cursor project rule or agent instruction. Preserve the core workflow, adapt paths to this repo, and keep the rule scoped to tasks where it is relevant. Skill purpose: A Helpdesk System with multiple admins, units, and roles based on Laravel and Filament After the install attempt, report the result to https://www.openagentskill.com/api/agent/outcome with POST JSON {\"event_id\":\"install_<unique-id>\",\"skill_slug\":\"ruswan-helpdesk-laravel\",\"task\":\"Install Helpdesk Laravel\",\"agent\":\"cursor\",\"outcome\":\"success\",\"install_used\":true}. Replace event_id with a unique value and outcome with success or failed. Report success only after the skill is installed and a minimal verification passes."}],"handoff_url":"https://www.openagentskill.com/api/skills/ruswan-helpdesk-laravel/install","manifest_url":"https://www.openagentskill.com/api/registry/manifest/ruswan-helpdesk-laravel"},"trust":{"score":77,"label":"Strong shortlist","version":"trust-score-v4","install_policy":"human_review_before_install","evidence":{"stars":"102 GitHub stars","repoActivity":"102 stars, 51 forks","lastPushed":"4mo since push","license":"MIT","repository":"https://github.com/ruswan/helpdesk-laravel","install":"npx skills add ruswan/helpdesk-laravel","installSafety":"standard package or runtime install path","permissionSurface":"no high-risk permission surface in public metadata","documentation":"Usable metadata, review docs","agentOutcomes":"No agent outcome data yet"},"outcome_evidence":{"total":0,"successes":0,"failures":0,"not_relevant":0,"success_rate":null,"recent_success_rate":null,"recent_failure_rate":null,"install_attempts":0,"install_success_rate":null,"risk_blocked":0,"setup_required":0,"avg_output_quality":null,"production_outcomes":0,"last_outcome_at":null,"label":"No agent outcome data yet"},"auto_install":{"allowed":false,"sandbox_required":true,"reason":"Human review or sandbox validation is required before automatic installation."},"best_for":["support-automation","helpdesk","support","automation","customer-support","helpdesk-ticketing"],"known_risks":["Quality score needs review","Documentation summary is thin"]},"agent_proven":{"version":"agent-proven-v1","score":0,"tier":"unproven","label":"Needs first agent run","summary":"No agent outcome reports yet. Use Resolve, run one narrow sandbox task, then report the result.","metrics":{"totalOutcomes":0,"successfulOutcomes":0,"failedOutcomes":0,"installAttempts":0,"installSuccessRate":null,"successRate":null,"recentSuccessRate":null,"recentFailureRate":null,"riskBlocked":0,"setupRequired":0,"notRelevant":0,"avgOutputQuality":null,"avgTimeToUsefulMs":null,"productionOutcomes":0,"humanReviewRequired":0,"uniqueAgents":0,"lastOutcomeAt":null},"signals":[],"penalties":["No real agent outcome evidence yet"]},"audit":{"score":76,"risk_level":"needs_review","risk_label":"Needs review","warnings":["Documentation summary is thin","Quality score needs review"]},"safety_gate":{"tier":"reviewed","label":"Reviewed with permission notes","auto_install_policy":"review","auto_install_allowed":false,"human_review_required":true,"blocked":false,"recommended_action":"Require human approval before installing into a real workspace."},"quality":{"score":61,"label":"Promising"},"supply":{"track":"Coding and developer agents","scenario":"GitHub automation","maintenance":"4mo since push","risk":"Needs review"},"alternative_skills":[],"do_not_use_when":["teams that need a vendor-supported SLA","high-compliance environments without internal security review","No OpenAgentSkill engagement data yet","Documentation summary is thin","Quality score needs review","Production credentials, payments, or irreversible account changes without explicit human review","Sensitive private data before reviewing repository code, license, and permission surface","Automatic installation in a production workspace"],"agent_contract":{"task_input":"Use Redmine Helpdesk","recommended_action":"Require human approval before installing into a real workspace.","install_policy":"review","minimum_review_before_use":["Trust: 77/100 Strong shortlist","Audit: 76/100 Needs review","Safety: 64/100 Review before install","Review repository, license, install command, and permission surface before production use."],"expected_agent_output":{"selected_skill":"ruswan-helpdesk-laravel (Helpdesk Laravel)","install_command":"npx skills add ruswan/helpdesk-laravel","risk_summary":"Needs review; Reviewed with permission notes; Review before production","verification_result":"Report the smallest successful task, files touched, warnings, and any missing setup."}},"outcome_feedback":{"endpoint":"https://www.openagentskill.com/api/agent/outcome","method":"POST","requires_resolve_event_id":true,"event_id_source":"Use install_receipt.outcome_feedback.event_id or feedback.event_id returned by /api/agent/resolve for the current task.","expected_outcomes":["success","failed","not_relevant","blocked_by_risk","setup_required"],"payload_template":{"event_id":"<install_receipt.outcome_feedback.event_id or feedback.event_id from /api/agent/resolve>","skill_slug":"ruswan-helpdesk-laravel","task":"Use Redmine Helpdesk","agent":"codex","outcome":"success","install_used":true,"risk_blocked":false,"setup_required":false,"task_success":true,"output_quality":4,"error_type":null,"human_review_required":false,"workspace":"sandbox","time_to_useful_ms":120000,"notes":"Report the smallest successful task, setup friction, files touched, and risk notes."}},"endpoints":{"web":"https://www.openagentskill.com/skills/ruswan-helpdesk-laravel","api":"https://www.openagentskill.com/api/agent/skills/ruswan-helpdesk-laravel","audit":"https://www.openagentskill.com/skills/ruswan-helpdesk-laravel/audit","eval":"https://www.openagentskill.com/api/agent/evals?slug=ruswan-helpdesk-laravel&task=Use%20Redmine%20Helpdesk&max_risk=medium","resolve":"https://www.openagentskill.com/api/agent/resolve?task=Use%20Redmine%20Helpdesk&agent=codex&max_risk=medium","receipt":"https://www.openagentskill.com/api/agent/receipt?task=Use%20Redmine%20Helpdesk&agent=codex&max_risk=medium&format=text","install":"https://www.openagentskill.com/api/skills/ruswan-helpdesk-laravel/install","manifest":"https://www.openagentskill.com/api/registry/manifest/ruswan-helpdesk-laravel"}},"use_cases":[{"slug":"customer-support","title":"Customer support","url":"https://www.openagentskill.com/use-cases/customer-support"},{"slug":"github-automation","title":"GitHub automation","url":"https://www.openagentskill.com/use-cases/github-automation"},{"slug":"coding-agents","title":"Coding agents","url":"https://www.openagentskill.com/use-cases/coding-agents"}],"urls":{"web":"https://www.openagentskill.com/skills/ruswan-helpdesk-laravel","api":"https://www.openagentskill.com/api/agent/skills/ruswan-helpdesk-laravel","install_api":"https://www.openagentskill.com/api/skills/ruswan-helpdesk-laravel/install","audit":"https://www.openagentskill.com/skills/ruswan-helpdesk-laravel/audit","eval":"https://www.openagentskill.com/api/agent/evals?slug=ruswan-helpdesk-laravel&task=Use%20Redmine%20Helpdesk&max_risk=medium","badge":"https://www.openagentskill.com/api/badge/ruswan-helpdesk-laravel?metric=audit","repository":"https://github.com/ruswan/helpdesk-laravel"}},"no_skill_option":{"recommended":true,"label":"Build without a third-party skill","reason":"Use a native agent workflow when the third-party permission or maintenance surface is not acceptable.","action":"Use the agent’s built-in tools for one narrow run, then reconsider a skill only if the workflow repeats."}},"selected":{"rank":1,"match_score":64,"raw_match_score":523.2,"semantic_relevance":64,"skill":{"slug":"jfqd-redmine-helpdesk","name":"Redmine Helpdesk","description":"Lightweight helpdesk plugin for redmine.","category":"support-automation","github_stars":200,"created_at":"2026-06-21T07:04:58.108148+00:00","updated_at":"2026-03-12T10:15:30+00:00","repository":"https://github.com/jfqd/redmine_helpdesk","github_repo":"jfqd/redmine_helpdesk"},"recommendation_reasons":["Matches task terms: redmine, helpdesk","Install handoff is available","Repository freshness signal is available","Registry match score 64"],"supply_profile":{"track":{"slug":"coding","label":"Coding and developer agents","shortLabel":"Coding","description":"Code review, repo analysis, testing, CI, GitHub, DevOps, and developer workflow skills."},"scenario":{"label":"GitHub automation","description":"I need my agent to triage GitHub issues, review pull requests, and summarize repository changes.","useCases":[{"slug":"customer-support","title":"Customer support"},{"slug":"github-automation","title":"GitHub automation"},{"slug":"coding-agents","title":"Coding agents"}]},"applicableAgents":["CLI","Codex","Claude Code","Cursor","Ruby"],"install":{"ready":true,"command":"npx skills add jfqd/redmine_helpdesk","primaryTarget":"CLI","targetCount":4},"githubQuality":{"stars":200,"starsLabel":"200","forks":103,"license":"MIT","qualityScore":64,"trustScore":75,"auditScore":76},"maintenance":{"status":"active","label":"5mo since push","daysSincePush":163,"lastPushedAt":"2026-03-12T10:15:30+00:00"},"risk":{"level":"needs_review","label":"Needs review","requiresReview":true,"notes":["Documentation summary is thin","Quality score needs review","README/SKILL.md completeness: Public metadata needs stronger README/SKILL.md context","Needs review"]},"coverageTags":["Coding","GitHub automation","support-automation","helpdesk","support","automation","customer-support","redmine"]},"quality":{"score":64,"tier":"promising","label":"Promising","summary":"Useful candidate, but compare it with alternatives before adopting.","signals":[{"label":"GitHub stars","value":"200","tone":"neutral"},{"label":"Freshness","value":"5mo ago","tone":"positive"},{"label":"Install ready","value":"Yes","tone":"positive"},{"label":"License","value":"MIT","tone":"neutral"}],"warnings":[]},"trust":{"version":"trust-score-v4","score":75,"tier":"strong","label":"Strong shortlist","summary":"Good trust signals with a few areas worth checking before rollout.","recommendedAction":"Test in a sandbox workflow and compare its install path with close alternatives.","dimensions":[{"id":"github_adoption","label":"GitHub adoption","score":62,"weight":0.13,"status":"info","detail":"200 GitHub stars"},{"id":"repo_activity","label":"Stars/forks activity","score":62,"weight":0.08,"status":"info","detail":"200 stars, 103 forks; issue activity unavailable in current metadata"},{"id":"maintenance","label":"Recent maintenance","score":76,"weight":0.14,"status":"info","detail":"5mo since push"},{"id":"license","label":"License clarity","score":86,"weight":0.09,"status":"pass","detail":"MIT"},{"id":"documentation","label":"README/SKILL.md completeness","score":50,"weight":0.14,"status":"warn","detail":"Public metadata needs stronger README/SKILL.md context"},{"id":"dependency_risk","label":"Dependency/runtime risk","score":90,"weight":0.12,"status":"pass","detail":"no major dependency risk hints in public metadata"},{"id":"installability","label":"Install availability","score":92,"weight":0.1,"status":"pass","detail":"npx skills add jfqd/redmine_helpdesk"},{"id":"install_safety","label":"Install command safety","score":92,"weight":0.1,"status":"pass","detail":"standard package or runtime install path"},{"id":"permission_surface","label":"Permission surface","score":100,"weight":0.07,"status":"pass","detail":"no high-risk permission surface in public metadata"},{"id":"repository","label":"Repository evidence","score":86,"weight":0.04,"status":"pass","detail":"https://github.com/jfqd/redmine_helpdesk"},{"id":"review_status","label":"Review status","score":88,"weight":0.05,"status":"pass","detail":"AI review data available"},{"id":"agent_outcomes","label":"Agent Proven outcomes","score":54,"weight":0.13,"status":"info","detail":"No agent outcome data yet"}],"checks":[{"status":"info","label":"GitHub adoption","detail":"200 GitHub stars"},{"status":"info","label":"Stars/forks activity","detail":"200 stars, 103 forks; issue activity unavailable in current metadata"},{"status":"info","label":"Recent maintenance","detail":"5mo since push"},{"status":"pass","label":"License clarity","detail":"MIT"},{"status":"warn","label":"README/SKILL.md completeness","detail":"Public metadata needs stronger README/SKILL.md context"},{"status":"pass","label":"Dependency/runtime risk","detail":"no major dependency risk hints in public metadata"},{"status":"pass","label":"Install availability","detail":"npx skills add jfqd/redmine_helpdesk"},{"status":"pass","label":"Install command safety","detail":"standard package or runtime install path"},{"status":"pass","label":"Permission surface","detail":"no high-risk permission surface in public metadata"},{"status":"pass","label":"Repository evidence","detail":"https://github.com/jfqd/redmine_helpdesk"},{"status":"pass","label":"Review status","detail":"AI review data available"},{"status":"info","label":"Agent Proven outcomes","detail":"No agent outcome data yet"},{"status":"warn","label":"Ownership","detail":"No approved owner claim yet"},{"status":"info","label":"OpenAgentSkill usage","detail":"No local usage activity yet"},{"status":"info","label":"Agent outcomes","detail":"No agent outcome data yet"}],"strengths":["AI review approved","Install path is available","Repository evidence is available","Install command has no obvious high-risk pattern"],"warnings":["Quality score needs review","Documentation summary is thin","README/SKILL.md completeness: Public metadata needs stronger README/SKILL.md context"],"evidence":{"stars":"200 GitHub stars","repoActivity":"200 stars, 103 forks","lastPushed":"5mo since push","license":"MIT","repository":"https://github.com/jfqd/redmine_helpdesk","install":"npx skills add jfqd/redmine_helpdesk","installSafety":"standard package or runtime install path","permissionSurface":"no high-risk permission surface in public metadata","documentation":"Thin public metadata","agentOutcomes":"No agent outcome data yet"},"installReadiness":{"ready":true,"command":"npx skills add jfqd/redmine_helpdesk","policy":"human_review_before_install","label":"Human review before install","notes":["Install path is available","Repository evidence is available","License is declared","No Agent Proven outcome evidence yet","5mo since push"]},"agentCompatibility":["Ruby","Helpdesk","Codex","Claude Code","Cursor","OpenAgentSkill CLI"],"riskSummary":{"level":"medium","label":"Review before production","notes":["Quality score needs review","Documentation summary is thin","README/SKILL.md completeness: Public metadata needs stronger README/SKILL.md context"]},"outcomeEvidence":{"total":0,"successes":0,"failures":0,"notRelevant":0,"successRate":null,"installAttempts":0,"riskBlocked":0,"setupRequired":0,"installSuccessRate":null,"avgOutputQuality":null,"avgTimeToUsefulMs":null,"productionOutcomes":0,"humanReviewRequired":0,"recentSuccessRate":null,"recentFailureRate":null,"uniqueAgents":0,"agentProvenScore":0,"agentProvenLabel":"Needs first agent run","lastOutcomeAt":null,"label":"No agent outcome data yet"},"autoInstall":{"allowed":false,"sandboxRequired":true,"policy":"human_review_before_install","reason":"Human review or sandbox validation is required before automatic installation."},"bestFor":["support-automation","helpdesk","support","automation","customer-support","redmine"],"doNotUseFor":["Production credentials, payments, or irreversible account changes without explicit human review","Sensitive private data before reviewing repository code, license, and permission surface","Automatic installation in a production workspace"],"knownRisks":["Quality score needs review","Documentation summary is thin","README/SKILL.md completeness: Public metadata needs stronger README/SKILL.md context"]},"trust_v5":{"version":"trust-score-v5","score":67,"base_score":75,"outcome_confidence":0,"tier":"review","label":"Sandbox only","summary":"Useful candidate with missing or mixed trust signals. Keep it in an isolated workspace until the outcome loop proves task fit.","recommendedAction":"Run only in a sandbox and compare close alternatives before using it for real work.","decision":{"install_policy":"human_review_before_install","auto_install_allowed":false,"human_review_required":true,"sandbox_first":true,"agent_action":"Compare alternatives before installing.","reasoning":["67/100 Trust Score v5","75/100 Trust Score v4 baseline","Needs more real agent outcomes before unattended install","Install path is available","Review before production"],"review_required_when":["The workspace contains production secrets, payments, private customer data, or irreversible actions.","The install command requests shell, network, credential, database, or broad filesystem access.","Outcome evidence is missing, recently failed, or required human review.","Production credentials, payments, or irreversible account changes without explicit human review","Sensitive private data before reviewing repository code, license, and permission surface","Automatic installation in a production workspace"]},"dimensions":[{"id":"github_adoption","label":"GitHub adoption","score":62,"weight":0.13,"status":"info","detail":"200 GitHub stars"},{"id":"repo_activity","label":"Stars/forks activity","score":62,"weight":0.08,"status":"info","detail":"200 stars, 103 forks; issue activity unavailable in current metadata"},{"id":"maintenance","label":"Recent maintenance","score":76,"weight":0.14,"status":"info","detail":"5mo since push"},{"id":"license","label":"License clarity","score":86,"weight":0.09,"status":"pass","detail":"MIT"},{"id":"documentation","label":"README/SKILL.md completeness","score":50,"weight":0.14,"status":"warn","detail":"Public metadata needs stronger README/SKILL.md context"},{"id":"dependency_risk","label":"Dependency/runtime risk","score":90,"weight":0.12,"status":"pass","detail":"no major dependency risk hints in public metadata"},{"id":"installability","label":"Install availability","score":92,"weight":0.1,"status":"pass","detail":"npx skills add jfqd/redmine_helpdesk"},{"id":"install_safety","label":"Install command safety","score":92,"weight":0.1,"status":"pass","detail":"standard package or runtime install path"},{"id":"permission_surface","label":"Permission surface","score":100,"weight":0.07,"status":"pass","detail":"no high-risk permission surface in public metadata"},{"id":"repository","label":"Repository evidence","score":86,"weight":0.04,"status":"pass","detail":"https://github.com/jfqd/redmine_helpdesk"},{"id":"review_status","label":"Review status","score":88,"weight":0.05,"status":"pass","detail":"AI review data available"},{"id":"agent_outcomes","label":"Agent Proven outcomes","score":54,"weight":0.13,"status":"info","detail":"No agent outcome data yet"}],"checks":[{"status":"info","label":"GitHub adoption","detail":"200 GitHub stars"},{"status":"info","label":"Stars/forks activity","detail":"200 stars, 103 forks; issue activity unavailable in current metadata"},{"status":"info","label":"Recent maintenance","detail":"5mo since push"},{"status":"pass","label":"License clarity","detail":"MIT"},{"status":"warn","label":"README/SKILL.md completeness","detail":"Public metadata needs stronger README/SKILL.md context"},{"status":"pass","label":"Dependency/runtime risk","detail":"no major dependency risk hints in public metadata"},{"status":"pass","label":"Install availability","detail":"npx skills add jfqd/redmine_helpdesk"},{"status":"pass","label":"Install command safety","detail":"standard package or runtime install path"},{"status":"pass","label":"Permission surface","detail":"no high-risk permission surface in public metadata"},{"status":"pass","label":"Repository evidence","detail":"https://github.com/jfqd/redmine_helpdesk"},{"status":"pass","label":"Review status","detail":"AI review data available"},{"status":"info","label":"Agent Proven outcomes","detail":"No agent outcome data yet"},{"status":"warn","label":"Ownership","detail":"No approved owner claim yet"},{"status":"info","label":"OpenAgentSkill usage","detail":"No local usage activity yet"},{"status":"info","label":"Agent outcomes","detail":"No agent outcome data yet"}],"strengths":["AI review approved","Install path is available","Repository evidence is available","Install command has no obvious high-risk pattern","Outcome loop is ready but needs first real agent run"],"warnings":["Quality score needs review","Documentation summary is thin","README/SKILL.md completeness: Public metadata needs stronger README/SKILL.md context","No real agent outcome reports yet","Human review required before unattended installation"],"evidence":{"stars":"200 GitHub stars","repoActivity":"200 stars, 103 forks","lastPushed":"5mo since push","license":"MIT","repository":"https://github.com/jfqd/redmine_helpdesk","install":"npx skills add jfqd/redmine_helpdesk","installSafety":"standard package or runtime install path","permissionSurface":"no high-risk permission surface in public metadata","documentation":"Thin public metadata","agentOutcomes":"No agent outcome data yet","agentProvenScore":0,"outcomeConfidence":"0%","installPolicy":"human_review_before_install"},"installReadiness":{"ready":true,"command":"npx skills add jfqd/redmine_helpdesk","policy":"human_review_before_install","label":"Human review before install","notes":["Install path is available","Repository evidence is available","License is declared","No Agent Proven outcome evidence yet","5mo since push","Trust Score v5 requires review or sandbox-only use before install."]},"agentCompatibility":["Ruby","Helpdesk","Codex","Claude Code","Cursor","OpenAgentSkill CLI"],"riskSummary":{"level":"medium","label":"Review before production","notes":["Quality score needs review","Documentation summary is thin","README/SKILL.md completeness: Public metadata needs stronger README/SKILL.md context"]},"outcomeEvidence":{"total":0,"successes":0,"failures":0,"notRelevant":0,"successRate":null,"installAttempts":0,"riskBlocked":0,"setupRequired":0,"installSuccessRate":null,"avgOutputQuality":null,"avgTimeToUsefulMs":null,"productionOutcomes":0,"humanReviewRequired":0,"recentSuccessRate":null,"recentFailureRate":null,"uniqueAgents":0,"agentProvenScore":0,"agentProvenLabel":"Needs first agent run","lastOutcomeAt":null,"label":"No agent outcome data yet"},"autoInstall":{"allowed":false,"sandboxRequired":true,"policy":"human_review_before_install","reason":"Compare alternatives before installing."},"outcome_loop":{"version":"openagentskill-agent-outcome-v3","required_after_install":true,"endpoint":"/api/agent/outcome","method":"POST","event_id_source":"feedback.event_id, install_receipt.resolve_event_id, or decision_packet.outcome_feedback.event_id","expected_outcomes":["success","failed","not_relevant","blocked_by_risk","setup_required"],"required_fields":["event_id","skill_slug","task"],"quality_fields":["task_success","output_quality","error_type","human_review_required","used_in_production","workspace","evidence_url","time_to_useful_ms"],"ranking_inputs_updated":["Trust Score v5 outcome confidence","Agent Proven Score","Resolve ranking task-fit evidence","Skill detail machine-readable metadata","Outcome leaderboard"]},"agent_contract":{"suited_tasks":["support-automation","helpdesk","support","automation","customer-support","redmine"],"suited_agents":["Ruby","Helpdesk","Codex","Claude Code","Cursor","OpenAgentSkill CLI"],"install_command":"npx skills add jfqd/redmine_helpdesk","trust_score":67,"trust_version":"trust-score-v5","risk_level":"medium","do_not_use_when":["Production credentials, payments, or irreversible account changes without explicit human review","Sensitive private data before reviewing repository code, license, and permission surface","Automatic installation in a production workspace"],"before_install":["Read the audit page and machine-readable metadata.","Confirm the install command, license, and permission surface fit the workspace.","Get explicit human approval or choose an alternative before installing."],"after_run":["Report the outcome to /api/agent/outcome using the resolve event id.","Include output_quality, workspace, human_review_required, and evidence_url when available.","Re-resolve before broad production rollout."]},"bestFor":["support-automation","helpdesk","support","automation","customer-support","redmine"],"doNotUseFor":["Production credentials, payments, or irreversible account changes without explicit human review","Sensitive private data before reviewing repository code, license, and permission surface","Automatic installation in a production workspace"],"knownRisks":["Quality score needs review","Documentation summary is thin","README/SKILL.md completeness: Public metadata needs stronger README/SKILL.md context"],"backward_compatible":{"trust_score_v4":{"version":"trust-score-v4","score":75,"tier":"strong","label":"Strong shortlist","summary":"Good trust signals with a few areas worth checking before rollout."}}},"agent_proven":{"version":"agent-proven-v1","score":0,"tier":"unproven","label":"Needs first agent run","summary":"No agent outcome reports yet. Use Resolve, run one narrow sandbox task, then report the result.","metrics":{"totalOutcomes":0,"successfulOutcomes":0,"failedOutcomes":0,"installAttempts":0,"installSuccessRate":null,"successRate":null,"recentSuccessRate":null,"recentFailureRate":null,"riskBlocked":0,"setupRequired":0,"notRelevant":0,"avgOutputQuality":null,"avgTimeToUsefulMs":null,"productionOutcomes":0,"humanReviewRequired":0,"uniqueAgents":0,"lastOutcomeAt":null},"signals":[],"penalties":["No real agent outcome evidence yet"]},"audit":{"audit_score":76,"risk_level":"needs_review","risk_label":"Needs review","warnings":["Documentation summary is thin","Quality score needs review","README/SKILL.md completeness: Public metadata needs stronger README/SKILL.md context"]},"safety":{"score":64,"level":"review_before_install","label":"Review before install","safety_tier":{"tier":"reviewed","label":"Reviewed with permission notes","badge":"REVIEWED","summary":"Usable candidate, but the agent should surface permission and audit notes before installation.","recommended_action":"Require human approval before installing into a real workspace.","auto_install_policy":"review","reasons":["Documentation summary is thin","64/100 agent safety score"]},"auto_install_allowed":false,"human_review_required":true,"blocked":false,"audit_risk":"needs_review","permission_hints":[{"id":"network","label":"Network access","reason":"Skill likely fetches remote pages, APIs, repositories, or external services.","severity":"medium"}],"policy_warnings":["Documentation summary is thin"],"constraints_applied":{"max_risk":"medium","needs_install_command":true,"min_stars":0}},"safety_gate":{"tier":"reviewed","label":"Reviewed with permission notes","badge":"REVIEWED","auto_install_policy":"review","auto_install_allowed":false,"human_review_required":true,"blocked":false,"recommended_action":"Require human approval before installing into a real workspace.","reasons":["Documentation summary is thin","64/100 agent safety score"]},"decision":{"readiness_score":63,"readiness_label":"Prototype first","headline":"Fallback candidate for Customer support","role":"Fallback candidate","best_for":["Customer support workflows","general agent builders","builders willing to evaluate younger projects"],"risks":["No OpenAgentSkill engagement data yet"],"next_steps":["Install it in a sandbox agent and run one Customer support task end to end.","Compare output quality, latency, and failure behavior against at least one alternative.","Promote it into production only after reviewing repository permissions, license, and maintenance signals."]},"install_plan":{"target":"codex","label":"Codex install prompt","command":"npx skills add jfqd/redmine_helpdesk","value":"Install the \"Redmine Helpdesk\" agent skill from https://github.com/jfqd/redmine_helpdesk. Read its SKILL.md or equivalent instructions first, install only the files needed for this workspace, and summarize any required setup before using it. Skill purpose: Lightweight helpdesk plugin for redmine. After the install attempt, report the result to https://www.openagentskill.com/api/agent/outcome with POST JSON {\"event_id\":\"install_<unique-id>\",\"skill_slug\":\"jfqd-redmine-helpdesk\",\"task\":\"Install Redmine Helpdesk\",\"agent\":\"codex\",\"outcome\":\"success\",\"install_used\":true}. Replace event_id with a unique value and outcome with success or failed. Report success only after the skill is installed and a minimal verification passes.","kind":"agent-prompt","steps":["Review Redmine Helpdesk trust and audit signals before installing.","Send the install prompt to the target agent.","Install in a sandbox or low-risk workspace first.","Pin the repository source and re-check the audit before production use."],"targets":[{"id":"openagentskill-cli","label":"CLI","title":"OpenAgentSkill CLI","kind":"command","value":"npx --yes https://github.com/Leon-Drq/openagentskill/releases/download/cli-v0.2.1/openagentskill-0.2.1.tgz install jfqd-redmine-helpdesk","description":"Resolve policy, run the source installer safely, and report a verified install receipt.","copyLabel":"Copy command"},{"id":"codex","label":"Codex","title":"Codex install prompt","kind":"agent-prompt","value":"Install the \"Redmine Helpdesk\" agent skill from https://github.com/jfqd/redmine_helpdesk. Read its SKILL.md or equivalent instructions first, install only the files needed for this workspace, and summarize any required setup before using it. Skill purpose: Lightweight helpdesk plugin for redmine. After the install attempt, report the result to https://www.openagentskill.com/api/agent/outcome with POST JSON {\"event_id\":\"install_<unique-id>\",\"skill_slug\":\"jfqd-redmine-helpdesk\",\"task\":\"Install Redmine Helpdesk\",\"agent\":\"codex\",\"outcome\":\"success\",\"install_used\":true}. Replace event_id with a unique value and outcome with success or failed. Report success only after the skill is installed and a minimal verification passes.","description":"Give Codex a repo-aware install prompt when the skill is not available through a local CLI.","copyLabel":"Copy prompt"},{"id":"claude-code","label":"Claude Code","title":"Claude Code skill prompt","kind":"agent-prompt","value":"Add \"Redmine Helpdesk\" as a Claude Code skill from https://github.com/jfqd/redmine_helpdesk. Inspect the skill instructions, place the reusable skill files in the appropriate local skills location for this project, and report the activation steps. Skill purpose: Lightweight helpdesk plugin for redmine. After the install attempt, report the result to https://www.openagentskill.com/api/agent/outcome with POST JSON {\"event_id\":\"install_<unique-id>\",\"skill_slug\":\"jfqd-redmine-helpdesk\",\"task\":\"Install Redmine Helpdesk\",\"agent\":\"claude-code\",\"outcome\":\"success\",\"install_used\":true}. Replace event_id with a unique value and outcome with success or failed. Report success only after the skill is installed and a minimal verification passes.","description":"Use this prompt to ask Claude Code to add the skill and explain the local activation steps.","copyLabel":"Copy prompt"},{"id":"cursor","label":"Cursor","title":"Cursor rule prompt","kind":"agent-prompt","value":"Turn \"Redmine Helpdesk\" from https://github.com/jfqd/redmine_helpdesk into a reusable Cursor project rule or agent instruction. Preserve the core workflow, adapt paths to this repo, and keep the rule scoped to tasks where it is relevant. Skill purpose: Lightweight helpdesk plugin for redmine. After the install attempt, report the result to https://www.openagentskill.com/api/agent/outcome with POST JSON {\"event_id\":\"install_<unique-id>\",\"skill_slug\":\"jfqd-redmine-helpdesk\",\"task\":\"Install Redmine Helpdesk\",\"agent\":\"cursor\",\"outcome\":\"success\",\"install_used\":true}. Replace event_id with a unique value and outcome with success or failed. Report success only after the skill is installed and a minimal verification passes.","description":"Use this when installing as Cursor project rules or reusable agent instructions.","copyLabel":"Copy prompt"}]},"machine_metadata":{"version":"openagentskill-agent-metadata-v2","skill":{"slug":"jfqd-redmine-helpdesk","name":"Redmine Helpdesk","description":"Lightweight helpdesk plugin for redmine.","category":"support-automation","url":"https://www.openagentskill.com/skills/jfqd-redmine-helpdesk","repository":"https://github.com/jfqd/redmine_helpdesk","github_repo":"jfqd/redmine_helpdesk"},"suited_tasks":["Customer support workflows","general agent builders","builders willing to evaluate younger projects","Read user messages","Find relevant knowledge","Prepare clear next steps","Inspect repository metadata","Compare code changes"],"suited_agents":["Ruby","Helpdesk","Codex","Claude Code","Cursor","OpenAgentSkill CLI","CLI"],"install":{"command":"npx skills add jfqd/redmine_helpdesk","ready":true,"targets":[{"id":"openagentskill-cli","label":"CLI","kind":"command","value":"npx --yes https://github.com/Leon-Drq/openagentskill/releases/download/cli-v0.2.1/openagentskill-0.2.1.tgz install jfqd-redmine-helpdesk"},{"id":"codex","label":"Codex","kind":"agent-prompt","value":"Install the \"Redmine Helpdesk\" agent skill from https://github.com/jfqd/redmine_helpdesk. Read its SKILL.md or equivalent instructions first, install only the files needed for this workspace, and summarize any required setup before using it. Skill purpose: Lightweight helpdesk plugin for redmine. After the install attempt, report the result to https://www.openagentskill.com/api/agent/outcome with POST JSON {\"event_id\":\"install_<unique-id>\",\"skill_slug\":\"jfqd-redmine-helpdesk\",\"task\":\"Install Redmine Helpdesk\",\"agent\":\"codex\",\"outcome\":\"success\",\"install_used\":true}. Replace event_id with a unique value and outcome with success or failed. Report success only after the skill is installed and a minimal verification passes."},{"id":"claude-code","label":"Claude Code","kind":"agent-prompt","value":"Add \"Redmine Helpdesk\" as a Claude Code skill from https://github.com/jfqd/redmine_helpdesk. Inspect the skill instructions, place the reusable skill files in the appropriate local skills location for this project, and report the activation steps. Skill purpose: Lightweight helpdesk plugin for redmine. After the install attempt, report the result to https://www.openagentskill.com/api/agent/outcome with POST JSON {\"event_id\":\"install_<unique-id>\",\"skill_slug\":\"jfqd-redmine-helpdesk\",\"task\":\"Install Redmine Helpdesk\",\"agent\":\"claude-code\",\"outcome\":\"success\",\"install_used\":true}. Replace event_id with a unique value and outcome with success or failed. Report success only after the skill is installed and a minimal verification passes."},{"id":"cursor","label":"Cursor","kind":"agent-prompt","value":"Turn \"Redmine Helpdesk\" from https://github.com/jfqd/redmine_helpdesk into a reusable Cursor project rule or agent instruction. Preserve the core workflow, adapt paths to this repo, and keep the rule scoped to tasks where it is relevant. Skill purpose: Lightweight helpdesk plugin for redmine. After the install attempt, report the result to https://www.openagentskill.com/api/agent/outcome with POST JSON {\"event_id\":\"install_<unique-id>\",\"skill_slug\":\"jfqd-redmine-helpdesk\",\"task\":\"Install Redmine Helpdesk\",\"agent\":\"cursor\",\"outcome\":\"success\",\"install_used\":true}. Replace event_id with a unique value and outcome with success or failed. Report success only after the skill is installed and a minimal verification passes."}],"handoff_url":"https://www.openagentskill.com/api/skills/jfqd-redmine-helpdesk/install","manifest_url":"https://www.openagentskill.com/api/registry/manifest/jfqd-redmine-helpdesk"},"trust":{"score":75,"label":"Strong shortlist","version":"trust-score-v4","install_policy":"human_review_before_install","evidence":{"stars":"200 GitHub stars","repoActivity":"200 stars, 103 forks","lastPushed":"5mo since push","license":"MIT","repository":"https://github.com/jfqd/redmine_helpdesk","install":"npx skills add jfqd/redmine_helpdesk","installSafety":"standard package or runtime install path","permissionSurface":"no high-risk permission surface in public metadata","documentation":"Thin public metadata","agentOutcomes":"No agent outcome data yet"},"outcome_evidence":{"total":0,"successes":0,"failures":0,"not_relevant":0,"success_rate":null,"recent_success_rate":null,"recent_failure_rate":null,"install_attempts":0,"install_success_rate":null,"risk_blocked":0,"setup_required":0,"avg_output_quality":null,"production_outcomes":0,"last_outcome_at":null,"label":"No agent outcome data yet"},"auto_install":{"allowed":false,"sandbox_required":true,"reason":"Human review or sandbox validation is required before automatic installation."},"best_for":["support-automation","helpdesk","support","automation","customer-support","redmine"],"known_risks":["Quality score needs review","Documentation summary is thin","README/SKILL.md completeness: Public metadata needs stronger README/SKILL.md context"]},"agent_proven":{"version":"agent-proven-v1","score":0,"tier":"unproven","label":"Needs first agent run","summary":"No agent outcome reports yet. Use Resolve, run one narrow sandbox task, then report the result.","metrics":{"totalOutcomes":0,"successfulOutcomes":0,"failedOutcomes":0,"installAttempts":0,"installSuccessRate":null,"successRate":null,"recentSuccessRate":null,"recentFailureRate":null,"riskBlocked":0,"setupRequired":0,"notRelevant":0,"avgOutputQuality":null,"avgTimeToUsefulMs":null,"productionOutcomes":0,"humanReviewRequired":0,"uniqueAgents":0,"lastOutcomeAt":null},"signals":[],"penalties":["No real agent outcome evidence yet"]},"audit":{"score":76,"risk_level":"needs_review","risk_label":"Needs review","warnings":["Documentation summary is thin","Quality score needs review","README/SKILL.md completeness: Public metadata needs stronger README/SKILL.md context"]},"safety_gate":{"tier":"reviewed","label":"Reviewed with permission notes","auto_install_policy":"review","auto_install_allowed":false,"human_review_required":true,"blocked":false,"recommended_action":"Require human approval before installing into a real workspace."},"quality":{"score":64,"label":"Promising"},"supply":{"track":"Coding and developer agents","scenario":"GitHub automation","maintenance":"5mo since push","risk":"Needs review"},"alternative_skills":[],"do_not_use_when":["teams that need a vendor-supported SLA","high-compliance environments without internal security review","No OpenAgentSkill engagement data yet","Documentation summary is thin","Quality score needs review","README/SKILL.md completeness: Public metadata needs stronger README/SKILL.md context","Production credentials, payments, or irreversible account changes without explicit human review","Sensitive private data before reviewing repository code, license, and permission surface"],"agent_contract":{"task_input":"Use Redmine Helpdesk","recommended_action":"Require human approval before installing into a real workspace.","install_policy":"review","minimum_review_before_use":["Trust: 75/100 Strong shortlist","Audit: 76/100 Needs review","Safety: 64/100 Review before install","Review repository, license, install command, and permission surface before production use."],"expected_agent_output":{"selected_skill":"jfqd-redmine-helpdesk (Redmine Helpdesk)","install_command":"npx skills add jfqd/redmine_helpdesk","risk_summary":"Needs review; Reviewed with permission notes; Review before production","verification_result":"Report the smallest successful task, files touched, warnings, and any missing setup."}},"outcome_feedback":{"endpoint":"https://www.openagentskill.com/api/agent/outcome","method":"POST","requires_resolve_event_id":true,"event_id_source":"Use install_receipt.outcome_feedback.event_id or feedback.event_id returned by /api/agent/resolve for the current task.","expected_outcomes":["success","failed","not_relevant","blocked_by_risk","setup_required"],"payload_template":{"event_id":"<install_receipt.outcome_feedback.event_id or feedback.event_id from /api/agent/resolve>","skill_slug":"jfqd-redmine-helpdesk","task":"Use Redmine Helpdesk","agent":"codex","outcome":"success","install_used":true,"risk_blocked":false,"setup_required":false,"task_success":true,"output_quality":4,"error_type":null,"human_review_required":false,"workspace":"sandbox","time_to_useful_ms":120000,"notes":"Report the smallest successful task, setup friction, files touched, and risk notes."}},"endpoints":{"web":"https://www.openagentskill.com/skills/jfqd-redmine-helpdesk","api":"https://www.openagentskill.com/api/agent/skills/jfqd-redmine-helpdesk","audit":"https://www.openagentskill.com/skills/jfqd-redmine-helpdesk/audit","eval":"https://www.openagentskill.com/api/agent/evals?slug=jfqd-redmine-helpdesk&task=Use%20Redmine%20Helpdesk&max_risk=medium","resolve":"https://www.openagentskill.com/api/agent/resolve?task=Use%20Redmine%20Helpdesk&agent=codex&max_risk=medium","receipt":"https://www.openagentskill.com/api/agent/receipt?task=Use%20Redmine%20Helpdesk&agent=codex&max_risk=medium&format=text","install":"https://www.openagentskill.com/api/skills/jfqd-redmine-helpdesk/install","manifest":"https://www.openagentskill.com/api/registry/manifest/jfqd-redmine-helpdesk"}},"use_cases":[{"slug":"customer-support","title":"Customer support","url":"https://www.openagentskill.com/use-cases/customer-support"},{"slug":"github-automation","title":"GitHub automation","url":"https://www.openagentskill.com/use-cases/github-automation"},{"slug":"coding-agents","title":"Coding agents","url":"https://www.openagentskill.com/use-cases/coding-agents"}],"urls":{"web":"https://www.openagentskill.com/skills/jfqd-redmine-helpdesk","api":"https://www.openagentskill.com/api/agent/skills/jfqd-redmine-helpdesk","install_api":"https://www.openagentskill.com/api/skills/jfqd-redmine-helpdesk/install","audit":"https://www.openagentskill.com/skills/jfqd-redmine-helpdesk/audit","eval":"https://www.openagentskill.com/api/agent/evals?slug=jfqd-redmine-helpdesk&task=Use%20Redmine%20Helpdesk&max_risk=medium","badge":"https://www.openagentskill.com/api/badge/jfqd-redmine-helpdesk?metric=audit","repository":"https://github.com/jfqd/redmine_helpdesk"}},"alternatives":[{"rank":2,"match_score":52,"raw_match_score":450.4,"semantic_relevance":52,"skill":{"slug":"django-helpdesk-django-helpdesk","name":"Django Helpdesk","description":"A Django application to manage tickets for an internal helpdesk. Formerly known as Jutda Helpdesk.","category":"support-automation","github_stars":1678,"created_at":"2026-06-16T10:06:36.969982+00:00","updated_at":"2026-06-13T13:04:32+00:00","repository":"https://github.com/django-helpdesk/django-helpdesk","github_repo":"django-helpdesk/django-helpdesk"},"recommendation_reasons":["Matches task terms: helpdesk","Useful GitHub adoption: 1,678 stars","Install handoff is available","Repository freshness signal is available","Registry match score 52"],"supply_profile":{"track":{"slug":"coding","label":"Coding and developer agents","shortLabel":"Coding","description":"Code review, repo analysis, testing, CI, GitHub, DevOps, and developer workflow skills."},"scenario":{"label":"Testing and QA","description":"I need my agent to test a web app, reproduce bugs, and verify fixes.","useCases":[{"slug":"customer-support","title":"Customer support"},{"slug":"browser-automation","title":"Browser automation"},{"slug":"local-desktop","title":"Local desktop"}]},"applicableAgents":["CLI","Codex","Claude Code","Cursor","Python"],"install":{"ready":true,"command":"npx skills add django-helpdesk/django-helpdesk","primaryTarget":"CLI","targetCount":4},"githubQuality":{"stars":1678,"starsLabel":"1.7K","forks":681,"license":"BSD-3-Clause","qualityScore":92,"trustScore":88,"auditScore":89},"maintenance":{"status":"active","label":"2mo since push","daysSincePush":70,"lastPushedAt":"2026-06-13T13:04:32+00:00"},"risk":{"level":"safe_to_try","label":"Safe to try","requiresReview":true,"notes":["Documentation summary is thin"]},"coverageTags":["Coding","Testing and QA","support-automation","helpdesk","support","automation","customer-support","agile"]},"quality":{"score":92,"tier":"excellent","label":"Excellent","summary":"High-confidence pick with strong adoption and healthy maintenance signals.","signals":[{"label":"GitHub stars","value":"1.7K","tone":"positive"},{"label":"Freshness","value":"2mo ago","tone":"positive"},{"label":"Install ready","value":"Yes","tone":"positive"},{"label":"License","value":"BSD-3-Clause","tone":"neutral"}],"warnings":[]},"trust":{"version":"trust-score-v4","score":88,"tier":"production","label":"Production candidate","summary":"Strong OpenAgentSkill Trust Score across adoption, recent maintenance, license clarity, documentation, dependency/runtime risk, install safety, permission surface, and install availability.","recommendedAction":"Shortlist for production use, then run a normal repository and dependency review.","dimensions":[{"id":"github_adoption","label":"GitHub adoption","score":86,"weight":0.13,"status":"pass","detail":"1.7K GitHub stars"},{"id":"repo_activity","label":"Stars/forks activity","score":83,"weight":0.08,"status":"pass","detail":"1.7K stars, 681 forks; issue activity unavailable in current metadata"},{"id":"maintenance","label":"Recent maintenance","score":88,"weight":0.14,"status":"pass","detail":"2mo since push"},{"id":"license","label":"License clarity","score":86,"weight":0.09,"status":"pass","detail":"BSD-3-Clause"},{"id":"documentation","label":"README/SKILL.md completeness","score":66,"weight":0.14,"status":"info","detail":"Public metadata needs stronger README/SKILL.md context"},{"id":"dependency_risk","label":"Dependency/runtime risk","score":90,"weight":0.12,"status":"pass","detail":"no major dependency risk hints in public metadata"},{"id":"installability","label":"Install availability","score":92,"weight":0.1,"status":"pass","detail":"npx skills add django-helpdesk/django-helpdesk"},{"id":"install_safety","label":"Install command safety","score":92,"weight":0.1,"status":"pass","detail":"standard package or runtime install path"},{"id":"permission_surface","label":"Permission surface","score":100,"weight":0.07,"status":"pass","detail":"no high-risk permission surface in public metadata"},{"id":"repository","label":"Repository evidence","score":86,"weight":0.04,"status":"pass","detail":"https://github.com/django-helpdesk/django-helpdesk"},{"id":"review_status","label":"Review status","score":88,"weight":0.05,"status":"pass","detail":"AI review data available"},{"id":"agent_outcomes","label":"Agent Proven outcomes","score":54,"weight":0.13,"status":"info","detail":"No agent outcome data yet"}],"checks":[{"status":"pass","label":"GitHub adoption","detail":"1.7K GitHub stars"},{"status":"pass","label":"Stars/forks activity","detail":"1.7K stars, 681 forks; issue activity unavailable in current metadata"},{"status":"pass","label":"Recent maintenance","detail":"2mo since push"},{"status":"pass","label":"License clarity","detail":"BSD-3-Clause"},{"status":"info","label":"README/SKILL.md completeness","detail":"Public metadata needs stronger README/SKILL.md context"},{"status":"pass","label":"Dependency/runtime risk","detail":"no major dependency risk hints in public metadata"},{"status":"pass","label":"Install availability","detail":"npx skills add django-helpdesk/django-helpdesk"},{"status":"pass","label":"Install command safety","detail":"standard package or runtime install path"},{"status":"pass","label":"Permission surface","detail":"no high-risk permission surface in public metadata"},{"status":"pass","label":"Repository evidence","detail":"https://github.com/django-helpdesk/django-helpdesk"},{"status":"pass","label":"Review status","detail":"AI review data available"},{"status":"info","label":"Agent Proven outcomes","detail":"No agent outcome data yet"},{"status":"pass","label":"Ownership","detail":"Listing manually verified"},{"status":"info","label":"OpenAgentSkill usage","detail":"No local usage activity yet"},{"status":"info","label":"Agent outcomes","detail":"No agent outcome data yet"}],"strengths":["Manually verified listing","AI review approved","Install path is available","Repository evidence is available","Recently maintained repository","Meaningful GitHub adoption signal","Install command has no obvious high-risk pattern"],"warnings":["Documentation summary is thin"],"evidence":{"stars":"1.7K GitHub stars","repoActivity":"1.7K stars, 681 forks","lastPushed":"2mo since push","license":"BSD-3-Clause","repository":"https://github.com/django-helpdesk/django-helpdesk","install":"npx skills add django-helpdesk/django-helpdesk","installSafety":"standard package or runtime install path","permissionSurface":"no high-risk permission surface in public metadata","documentation":"Usable metadata, review docs","agentOutcomes":"No agent outcome data yet"},"installReadiness":{"ready":true,"command":"npx skills add django-helpdesk/django-helpdesk","policy":"agent_install_candidate","label":"Agent install candidate","notes":["Install path is available","Repository evidence is available","License is declared","No Agent Proven outcome evidence yet","2mo since push"]},"agentCompatibility":["Python","Helpdesk","Codex","Claude Code","Cursor","OpenAgentSkill CLI"],"riskSummary":{"level":"low","label":"Low metadata risk","notes":["Documentation summary is thin"]},"outcomeEvidence":{"total":0,"successes":0,"failures":0,"notRelevant":0,"successRate":null,"installAttempts":0,"riskBlocked":0,"setupRequired":0,"installSuccessRate":null,"avgOutputQuality":null,"avgTimeToUsefulMs":null,"productionOutcomes":0,"humanReviewRequired":0,"recentSuccessRate":null,"recentFailureRate":null,"uniqueAgents":0,"agentProvenScore":0,"agentProvenLabel":"Needs first agent run","lastOutcomeAt":null,"label":"No agent outcome data yet"},"autoInstall":{"allowed":true,"sandboxRequired":true,"policy":"agent_install_candidate","reason":"Trust Score v4 allows sandbox-first agent installation after normal workspace review."},"bestFor":["support-automation","helpdesk","support","automation","customer-support","agile"],"doNotUseFor":["Production credentials, payments, or irreversible account changes without explicit human review","Sensitive private data before reviewing repository code, license, and permission surface"],"knownRisks":["Documentation summary is thin"]},"trust_v5":{"version":"trust-score-v5","score":85,"base_score":88,"outcome_confidence":0,"tier":"strong","label":"Review then install","summary":"Good shortlist signal, but the agent should review audit notes, install policy, and outcome evidence before running it.","recommendedAction":"Use as the primary candidate after human or sandbox review.","decision":{"install_policy":"agent_install_candidate","auto_install_allowed":false,"human_review_required":true,"sandbox_first":true,"agent_action":"Ask for approval or run a sandbox-only trial before installing.","reasoning":["85/100 Trust Score v5","88/100 Trust Score v4 baseline","Needs more real agent outcomes before unattended install","Install path is available","Low metadata risk"],"review_required_when":["The workspace contains production secrets, payments, private customer data, or irreversible actions.","The install command requests shell, network, credential, database, or broad filesystem access.","Outcome evidence is missing, recently failed, or required human review.","Production credentials, payments, or irreversible account changes without explicit human review","Sensitive private data before reviewing repository code, license, and permission surface"]},"dimensions":[{"id":"github_adoption","label":"GitHub adoption","score":86,"weight":0.13,"status":"pass","detail":"1.7K GitHub stars"},{"id":"repo_activity","label":"Stars/forks activity","score":83,"weight":0.08,"status":"pass","detail":"1.7K stars, 681 forks; issue activity unavailable in current metadata"},{"id":"maintenance","label":"Recent maintenance","score":88,"weight":0.14,"status":"pass","detail":"2mo since push"},{"id":"license","label":"License clarity","score":86,"weight":0.09,"status":"pass","detail":"BSD-3-Clause"},{"id":"documentation","label":"README/SKILL.md completeness","score":66,"weight":0.14,"status":"info","detail":"Public metadata needs stronger README/SKILL.md context"},{"id":"dependency_risk","label":"Dependency/runtime risk","score":90,"weight":0.12,"status":"pass","detail":"no major dependency risk hints in public metadata"},{"id":"installability","label":"Install availability","score":92,"weight":0.1,"status":"pass","detail":"npx skills add django-helpdesk/django-helpdesk"},{"id":"install_safety","label":"Install command safety","score":92,"weight":0.1,"status":"pass","detail":"standard package or runtime install path"},{"id":"permission_surface","label":"Permission surface","score":100,"weight":0.07,"status":"pass","detail":"no high-risk permission surface in public metadata"},{"id":"repository","label":"Repository evidence","score":86,"weight":0.04,"status":"pass","detail":"https://github.com/django-helpdesk/django-helpdesk"},{"id":"review_status","label":"Review status","score":88,"weight":0.05,"status":"pass","detail":"AI review data available"},{"id":"agent_outcomes","label":"Agent Proven outcomes","score":54,"weight":0.13,"status":"info","detail":"No agent outcome data yet"}],"checks":[{"status":"pass","label":"GitHub adoption","detail":"1.7K GitHub stars"},{"status":"pass","label":"Stars/forks activity","detail":"1.7K stars, 681 forks; issue activity unavailable in current metadata"},{"status":"pass","label":"Recent maintenance","detail":"2mo since push"},{"status":"pass","label":"License clarity","detail":"BSD-3-Clause"},{"status":"info","label":"README/SKILL.md completeness","detail":"Public metadata needs stronger README/SKILL.md context"},{"status":"pass","label":"Dependency/runtime risk","detail":"no major dependency risk hints in public metadata"},{"status":"pass","label":"Install availability","detail":"npx skills add django-helpdesk/django-helpdesk"},{"status":"pass","label":"Install command safety","detail":"standard package or runtime install path"},{"status":"pass","label":"Permission surface","detail":"no high-risk permission surface in public metadata"},{"status":"pass","label":"Repository evidence","detail":"https://github.com/django-helpdesk/django-helpdesk"},{"status":"pass","label":"Review status","detail":"AI review data available"},{"status":"info","label":"Agent Proven outcomes","detail":"No agent outcome data yet"},{"status":"pass","label":"Ownership","detail":"Listing manually verified"},{"status":"info","label":"OpenAgentSkill usage","detail":"No local usage activity yet"},{"status":"info","label":"Agent outcomes","detail":"No agent outcome data yet"}],"strengths":["Manually verified listing","AI review approved","Install path is available","Repository evidence is available","Recently maintained repository","Meaningful GitHub adoption signal","Install command has no obvious high-risk pattern","Outcome loop is ready but needs first real agent run"],"warnings":["Documentation summary is thin","No real agent outcome reports yet","Human review required before unattended installation"],"evidence":{"stars":"1.7K GitHub stars","repoActivity":"1.7K stars, 681 forks","lastPushed":"2mo since push","license":"BSD-3-Clause","repository":"https://github.com/django-helpdesk/django-helpdesk","install":"npx skills add django-helpdesk/django-helpdesk","installSafety":"standard package or runtime install path","permissionSurface":"no high-risk permission surface in public metadata","documentation":"Usable metadata, review docs","agentOutcomes":"No agent outcome data yet","agentProvenScore":0,"outcomeConfidence":"0%","installPolicy":"agent_install_candidate"},"installReadiness":{"ready":true,"command":"npx skills add django-helpdesk/django-helpdesk","policy":"agent_install_candidate","label":"Agent install candidate","notes":["Install path is available","Repository evidence is available","License is declared","No Agent Proven outcome evidence yet","2mo since push","Trust Score v5 requires review or sandbox-only use before install."]},"agentCompatibility":["Python","Helpdesk","Codex","Claude Code","Cursor","OpenAgentSkill CLI"],"riskSummary":{"level":"low","label":"Low metadata risk","notes":["Documentation summary is thin"]},"outcomeEvidence":{"total":0,"successes":0,"failures":0,"notRelevant":0,"successRate":null,"installAttempts":0,"riskBlocked":0,"setupRequired":0,"installSuccessRate":null,"avgOutputQuality":null,"avgTimeToUsefulMs":null,"productionOutcomes":0,"humanReviewRequired":0,"recentSuccessRate":null,"recentFailureRate":null,"uniqueAgents":0,"agentProvenScore":0,"agentProvenLabel":"Needs first agent run","lastOutcomeAt":null,"label":"No agent outcome data yet"},"autoInstall":{"allowed":false,"sandboxRequired":true,"policy":"agent_install_candidate","reason":"Ask for approval or run a sandbox-only trial before installing."},"outcome_loop":{"version":"openagentskill-agent-outcome-v3","required_after_install":true,"endpoint":"/api/agent/outcome","method":"POST","event_id_source":"feedback.event_id, install_receipt.resolve_event_id, or decision_packet.outcome_feedback.event_id","expected_outcomes":["success","failed","not_relevant","blocked_by_risk","setup_required"],"required_fields":["event_id","skill_slug","task"],"quality_fields":["task_success","output_quality","error_type","human_review_required","used_in_production","workspace","evidence_url","time_to_useful_ms"],"ranking_inputs_updated":["Trust Score v5 outcome confidence","Agent Proven Score","Resolve ranking task-fit evidence","Skill detail machine-readable metadata","Outcome leaderboard"]},"agent_contract":{"suited_tasks":["support-automation","helpdesk","support","automation","customer-support","agile"],"suited_agents":["Python","Helpdesk","Codex","Claude Code","Cursor","OpenAgentSkill CLI"],"install_command":"npx skills add django-helpdesk/django-helpdesk","trust_score":85,"trust_version":"trust-score-v5","risk_level":"low","do_not_use_when":["Production credentials, payments, or irreversible account changes without explicit human review","Sensitive private data before reviewing repository code, license, and permission surface"],"before_install":["Read the audit page and machine-readable metadata.","Confirm the install command, license, and permission surface fit the workspace.","Get explicit human approval or choose an alternative before installing."],"after_run":["Report the outcome to /api/agent/outcome using the resolve event id.","Include output_quality, workspace, human_review_required, and evidence_url when available.","Re-resolve before broad production rollout."]},"bestFor":["support-automation","helpdesk","support","automation","customer-support","agile"],"doNotUseFor":["Production credentials, payments, or irreversible account changes without explicit human review","Sensitive private data before reviewing repository code, license, and permission surface"],"knownRisks":["Documentation summary is thin"],"backward_compatible":{"trust_score_v4":{"version":"trust-score-v4","score":88,"tier":"production","label":"Production candidate","summary":"Strong OpenAgentSkill Trust Score across adoption, recent maintenance, license clarity, documentation, dependency/runtime risk, install safety, permission surface, and install availability."}}},"agent_proven":{"version":"agent-proven-v1","score":0,"tier":"unproven","label":"Needs first agent run","summary":"No agent outcome reports yet. Use Resolve, run one narrow sandbox task, then report the result.","metrics":{"totalOutcomes":0,"successfulOutcomes":0,"failedOutcomes":0,"installAttempts":0,"installSuccessRate":null,"successRate":null,"recentSuccessRate":null,"recentFailureRate":null,"riskBlocked":0,"setupRequired":0,"notRelevant":0,"avgOutputQuality":null,"avgTimeToUsefulMs":null,"productionOutcomes":0,"humanReviewRequired":0,"uniqueAgents":0,"lastOutcomeAt":null},"signals":[],"penalties":["No real agent outcome evidence yet"]},"audit":{"audit_score":89,"risk_level":"safe_to_try","risk_label":"Safe to try","warnings":["Documentation summary is thin"]},"safety":{"score":77,"level":"review_before_install","label":"Review before install","safety_tier":{"tier":"reviewed","label":"Reviewed","badge":"REVIEWED","summary":"Good audit and safety signals with no high-risk permission hints in public metadata.","recommended_action":"Review the audit page, then allow agent install in a sandboxed workflow.","auto_install_policy":"review","reasons":["Safe-to-try audit","77/100 agent safety score"]},"auto_install_allowed":false,"human_review_required":true,"blocked":false,"audit_risk":"safe_to_try","permission_hints":[{"id":"network","label":"Network access","reason":"Skill likely fetches remote pages, APIs, repositories, or external services.","severity":"medium"}],"policy_warnings":["Documentation summary is thin"],"constraints_applied":{"max_risk":"medium","needs_install_command":true,"min_stars":0}},"safety_gate":{"tier":"reviewed","label":"Reviewed","badge":"REVIEWED","auto_install_policy":"review","auto_install_allowed":false,"human_review_required":true,"blocked":false,"recommended_action":"Review the audit page, then allow agent install in a sandboxed workflow.","reasons":["Safe-to-try audit","77/100 agent safety score"]},"decision":{"readiness_score":100,"readiness_label":"Production-ready","headline":"Primary pick for Customer support","role":"Primary pick","best_for":["Customer support workflows","general agent builders","teams that value GitHub adoption signals"],"risks":["No OpenAgentSkill engagement data yet"],"next_steps":["Install it in a sandbox agent and run one Customer support task end to end.","Compare output quality, latency, and failure behavior against at least one alternative.","Promote it into production only after reviewing repository permissions, license, and maintenance signals."]},"install_plan":{"target":"codex","label":"Codex install prompt","command":"npx skills add django-helpdesk/django-helpdesk","value":"Install the \"Django Helpdesk\" agent skill from https://github.com/django-helpdesk/django-helpdesk. Read its SKILL.md or equivalent instructions first, install only the files needed for this workspace, and summarize any required setup before using it. Skill purpose: A Django application to manage tickets for an internal helpdesk. Formerly known as Jutda Helpdesk. After the install attempt, report the result to https://www.openagentskill.com/api/agent/outcome with POST JSON {\"event_id\":\"install_<unique-id>\",\"skill_slug\":\"django-helpdesk-django-helpdesk\",\"task\":\"Install Django Helpdesk\",\"agent\":\"codex\",\"outcome\":\"success\",\"install_used\":true}. Replace event_id with a unique value and outcome with success or failed. Report success only after the skill is installed and a minimal verification passes.","kind":"agent-prompt","steps":["Review Django Helpdesk trust and audit signals before installing.","Send the install prompt to the target agent.","Install in a sandbox or low-risk workspace first.","Pin the repository source and re-check the audit before production use."],"targets":[{"id":"openagentskill-cli","label":"CLI","title":"OpenAgentSkill CLI","kind":"command","value":"npx --yes https://github.com/Leon-Drq/openagentskill/releases/download/cli-v0.2.1/openagentskill-0.2.1.tgz install django-helpdesk-django-helpdesk","description":"Resolve policy, run the source installer safely, and report a verified install receipt.","copyLabel":"Copy command"},{"id":"codex","label":"Codex","title":"Codex install prompt","kind":"agent-prompt","value":"Install the \"Django Helpdesk\" agent skill from https://github.com/django-helpdesk/django-helpdesk. Read its SKILL.md or equivalent instructions first, install only the files needed for this workspace, and summarize any required setup before using it. Skill purpose: A Django application to manage tickets for an internal helpdesk. Formerly known as Jutda Helpdesk. After the install attempt, report the result to https://www.openagentskill.com/api/agent/outcome with POST JSON {\"event_id\":\"install_<unique-id>\",\"skill_slug\":\"django-helpdesk-django-helpdesk\",\"task\":\"Install Django Helpdesk\",\"agent\":\"codex\",\"outcome\":\"success\",\"install_used\":true}. Replace event_id with a unique value and outcome with success or failed. Report success only after the skill is installed and a minimal verification passes.","description":"Give Codex a repo-aware install prompt when the skill is not available through a local CLI.","copyLabel":"Copy prompt"},{"id":"claude-code","label":"Claude Code","title":"Claude Code skill prompt","kind":"agent-prompt","value":"Add \"Django Helpdesk\" as a Claude Code skill from https://github.com/django-helpdesk/django-helpdesk. Inspect the skill instructions, place the reusable skill files in the appropriate local skills location for this project, and report the activation steps. Skill purpose: A Django application to manage tickets for an internal helpdesk. Formerly known as Jutda Helpdesk. After the install attempt, report the result to https://www.openagentskill.com/api/agent/outcome with POST JSON {\"event_id\":\"install_<unique-id>\",\"skill_slug\":\"django-helpdesk-django-helpdesk\",\"task\":\"Install Django Helpdesk\",\"agent\":\"claude-code\",\"outcome\":\"success\",\"install_used\":true}. Replace event_id with a unique value and outcome with success or failed. Report success only after the skill is installed and a minimal verification passes.","description":"Use this prompt to ask Claude Code to add the skill and explain the local activation steps.","copyLabel":"Copy prompt"},{"id":"cursor","label":"Cursor","title":"Cursor rule prompt","kind":"agent-prompt","value":"Turn \"Django Helpdesk\" from https://github.com/django-helpdesk/django-helpdesk into a reusable Cursor project rule or agent instruction. Preserve the core workflow, adapt paths to this repo, and keep the rule scoped to tasks where it is relevant. Skill purpose: A Django application to manage tickets for an internal helpdesk. Formerly known as Jutda Helpdesk. After the install attempt, report the result to https://www.openagentskill.com/api/agent/outcome with POST JSON {\"event_id\":\"install_<unique-id>\",\"skill_slug\":\"django-helpdesk-django-helpdesk\",\"task\":\"Install Django Helpdesk\",\"agent\":\"cursor\",\"outcome\":\"success\",\"install_used\":true}. Replace event_id with a unique value and outcome with success or failed. Report success only after the skill is installed and a minimal verification passes.","description":"Use this when installing as Cursor project rules or reusable agent instructions.","copyLabel":"Copy prompt"}]},"machine_metadata":{"version":"openagentskill-agent-metadata-v2","skill":{"slug":"django-helpdesk-django-helpdesk","name":"Django Helpdesk","description":"A Django application to manage tickets for an internal helpdesk. Formerly known as Jutda Helpdesk.","category":"support-automation","url":"https://www.openagentskill.com/skills/django-helpdesk-django-helpdesk","repository":"https://github.com/django-helpdesk/django-helpdesk","github_repo":"django-helpdesk/django-helpdesk"},"suited_tasks":["Customer support workflows","general agent builders","teams that value GitHub adoption signals","Read user messages","Find relevant knowledge","Prepare clear next steps","Navigate pages","Click and type safely"],"suited_agents":["Python","Helpdesk","Codex","Claude Code","Cursor","OpenAgentSkill CLI","CLI"],"install":{"command":"npx skills add django-helpdesk/django-helpdesk","ready":true,"targets":[{"id":"openagentskill-cli","label":"CLI","kind":"command","value":"npx --yes https://github.com/Leon-Drq/openagentskill/releases/download/cli-v0.2.1/openagentskill-0.2.1.tgz install django-helpdesk-django-helpdesk"},{"id":"codex","label":"Codex","kind":"agent-prompt","value":"Install the \"Django Helpdesk\" agent skill from https://github.com/django-helpdesk/django-helpdesk. Read its SKILL.md or equivalent instructions first, install only the files needed for this workspace, and summarize any required setup before using it. Skill purpose: A Django application to manage tickets for an internal helpdesk. Formerly known as Jutda Helpdesk. After the install attempt, report the result to https://www.openagentskill.com/api/agent/outcome with POST JSON {\"event_id\":\"install_<unique-id>\",\"skill_slug\":\"django-helpdesk-django-helpdesk\",\"task\":\"Install Django Helpdesk\",\"agent\":\"codex\",\"outcome\":\"success\",\"install_used\":true}. Replace event_id with a unique value and outcome with success or failed. Report success only after the skill is installed and a minimal verification passes."},{"id":"claude-code","label":"Claude Code","kind":"agent-prompt","value":"Add \"Django Helpdesk\" as a Claude Code skill from https://github.com/django-helpdesk/django-helpdesk. Inspect the skill instructions, place the reusable skill files in the appropriate local skills location for this project, and report the activation steps. Skill purpose: A Django application to manage tickets for an internal helpdesk. Formerly known as Jutda Helpdesk. After the install attempt, report the result to https://www.openagentskill.com/api/agent/outcome with POST JSON {\"event_id\":\"install_<unique-id>\",\"skill_slug\":\"django-helpdesk-django-helpdesk\",\"task\":\"Install Django Helpdesk\",\"agent\":\"claude-code\",\"outcome\":\"success\",\"install_used\":true}. Replace event_id with a unique value and outcome with success or failed. Report success only after the skill is installed and a minimal verification passes."},{"id":"cursor","label":"Cursor","kind":"agent-prompt","value":"Turn \"Django Helpdesk\" from https://github.com/django-helpdesk/django-helpdesk into a reusable Cursor project rule or agent instruction. Preserve the core workflow, adapt paths to this repo, and keep the rule scoped to tasks where it is relevant. Skill purpose: A Django application to manage tickets for an internal helpdesk. Formerly known as Jutda Helpdesk. After the install attempt, report the result to https://www.openagentskill.com/api/agent/outcome with POST JSON {\"event_id\":\"install_<unique-id>\",\"skill_slug\":\"django-helpdesk-django-helpdesk\",\"task\":\"Install Django Helpdesk\",\"agent\":\"cursor\",\"outcome\":\"success\",\"install_used\":true}. Replace event_id with a unique value and outcome with success or failed. Report success only after the skill is installed and a minimal verification passes."}],"handoff_url":"https://www.openagentskill.com/api/skills/django-helpdesk-django-helpdesk/install","manifest_url":"https://www.openagentskill.com/api/registry/manifest/django-helpdesk-django-helpdesk"},"trust":{"score":88,"label":"Production candidate","version":"trust-score-v4","install_policy":"agent_install_candidate","evidence":{"stars":"1.7K GitHub stars","repoActivity":"1.7K stars, 681 forks","lastPushed":"2mo since push","license":"BSD-3-Clause","repository":"https://github.com/django-helpdesk/django-helpdesk","install":"npx skills add django-helpdesk/django-helpdesk","installSafety":"standard package or runtime install path","permissionSurface":"no high-risk permission surface in public metadata","documentation":"Usable metadata, review docs","agentOutcomes":"No agent outcome data yet"},"outcome_evidence":{"total":0,"successes":0,"failures":0,"not_relevant":0,"success_rate":null,"recent_success_rate":null,"recent_failure_rate":null,"install_attempts":0,"install_success_rate":null,"risk_blocked":0,"setup_required":0,"avg_output_quality":null,"production_outcomes":0,"last_outcome_at":null,"label":"No agent outcome data yet"},"auto_install":{"allowed":true,"sandbox_required":true,"reason":"Trust Score v4 allows sandbox-first agent installation after normal workspace review."},"best_for":["support-automation","helpdesk","support","automation","customer-support","agile"],"known_risks":["Documentation summary is thin"]},"agent_proven":{"version":"agent-proven-v1","score":0,"tier":"unproven","label":"Needs first agent run","summary":"No agent outcome reports yet. Use Resolve, run one narrow sandbox task, then report the result.","metrics":{"totalOutcomes":0,"successfulOutcomes":0,"failedOutcomes":0,"installAttempts":0,"installSuccessRate":null,"successRate":null,"recentSuccessRate":null,"recentFailureRate":null,"riskBlocked":0,"setupRequired":0,"notRelevant":0,"avgOutputQuality":null,"avgTimeToUsefulMs":null,"productionOutcomes":0,"humanReviewRequired":0,"uniqueAgents":0,"lastOutcomeAt":null},"signals":[],"penalties":["No real agent outcome evidence yet"]},"audit":{"score":89,"risk_level":"safe_to_try","risk_label":"Safe to try","warnings":["Documentation summary is thin"]},"safety_gate":{"tier":"reviewed","label":"Reviewed","auto_install_policy":"review","auto_install_allowed":false,"human_review_required":true,"blocked":false,"recommended_action":"Review the audit page, then allow agent install in a sandboxed workflow."},"quality":{"score":92,"label":"Excellent"},"supply":{"track":"Coding and developer agents","scenario":"Testing and QA","maintenance":"2mo since push","risk":"Safe to try"},"alternative_skills":[],"do_not_use_when":["teams that need a vendor-supported SLA","high-compliance environments without internal security review","No OpenAgentSkill engagement data yet","Documentation summary is thin","Production credentials, payments, or irreversible account changes without explicit human review","Sensitive private data before reviewing repository code, license, and permission surface"],"agent_contract":{"task_input":"Use Redmine Helpdesk","recommended_action":"Review the audit page, then allow agent install in a sandboxed workflow.","install_policy":"review","minimum_review_before_use":["Trust: 88/100 Production candidate","Audit: 89/100 Safe to try","Safety: 77/100 Review before install","Review repository, license, install command, and permission surface before production use."],"expected_agent_output":{"selected_skill":"django-helpdesk-django-helpdesk (Django Helpdesk)","install_command":"npx skills add django-helpdesk/django-helpdesk","risk_summary":"Safe to try; Reviewed; Low metadata risk","verification_result":"Report the smallest successful task, files touched, warnings, and any missing setup."}},"outcome_feedback":{"endpoint":"https://www.openagentskill.com/api/agent/outcome","method":"POST","requires_resolve_event_id":true,"event_id_source":"Use install_receipt.outcome_feedback.event_id or feedback.event_id returned by /api/agent/resolve for the current task.","expected_outcomes":["success","failed","not_relevant","blocked_by_risk","setup_required"],"payload_template":{"event_id":"<install_receipt.outcome_feedback.event_id or feedback.event_id from /api/agent/resolve>","skill_slug":"django-helpdesk-django-helpdesk","task":"Use Redmine Helpdesk","agent":"codex","outcome":"success","install_used":true,"risk_blocked":false,"setup_required":false,"task_success":true,"output_quality":4,"error_type":null,"human_review_required":false,"workspace":"sandbox","time_to_useful_ms":120000,"notes":"Report the smallest successful task, setup friction, files touched, and risk notes."}},"endpoints":{"web":"https://www.openagentskill.com/skills/django-helpdesk-django-helpdesk","api":"https://www.openagentskill.com/api/agent/skills/django-helpdesk-django-helpdesk","audit":"https://www.openagentskill.com/skills/django-helpdesk-django-helpdesk/audit","eval":"https://www.openagentskill.com/api/agent/evals?slug=django-helpdesk-django-helpdesk&task=Use%20Redmine%20Helpdesk&max_risk=medium","resolve":"https://www.openagentskill.com/api/agent/resolve?task=Use%20Redmine%20Helpdesk&agent=codex&max_risk=medium","receipt":"https://www.openagentskill.com/api/agent/receipt?task=Use%20Redmine%20Helpdesk&agent=codex&max_risk=medium&format=text","install":"https://www.openagentskill.com/api/skills/django-helpdesk-django-helpdesk/install","manifest":"https://www.openagentskill.com/api/registry/manifest/django-helpdesk-django-helpdesk"}},"use_cases":[{"slug":"customer-support","title":"Customer support","url":"https://www.openagentskill.com/use-cases/customer-support"},{"slug":"browser-automation","title":"Browser automation","url":"https://www.openagentskill.com/use-cases/browser-automation"},{"slug":"local-desktop","title":"Local desktop","url":"https://www.openagentskill.com/use-cases/local-desktop"}],"urls":{"web":"https://www.openagentskill.com/skills/django-helpdesk-django-helpdesk","api":"https://www.openagentskill.com/api/agent/skills/django-helpdesk-django-helpdesk","install_api":"https://www.openagentskill.com/api/skills/django-helpdesk-django-helpdesk/install","audit":"https://www.openagentskill.com/skills/django-helpdesk-django-helpdesk/audit","eval":"https://www.openagentskill.com/api/agent/evals?slug=django-helpdesk-django-helpdesk&task=Use%20Redmine%20Helpdesk&max_risk=medium","badge":"https://www.openagentskill.com/api/badge/django-helpdesk-django-helpdesk?metric=audit","repository":"https://github.com/django-helpdesk/django-helpdesk"}},{"rank":3,"match_score":52,"raw_match_score":435.5,"semantic_relevance":52,"skill":{"slug":"ritesh-1918-helpdesk-ai","name":"HELPDESK.AI","description":"A full-stack AI helpdesk platform that uses machine learning, NLP, and OCR to automatically analyze support requests, detect similar incidents, and help teams resolve technical issues faster.","category":"support-automation","github_stars":157,"created_at":"2026-06-21T07:04:58.187402+00:00","updated_at":"2026-06-09T20:09:18+00:00","repository":"https://github.com/ritesh-1918/HELPDESK.AI","github_repo":"ritesh-1918/HELPDESK.AI"},"recommendation_reasons":["Matches task terms: helpdesk","Install handoff is available","Repository freshness signal is available","Registry match score 52"],"supply_profile":{"track":{"slug":"coding","label":"Coding and developer agents","shortLabel":"Coding","description":"Code review, repo analysis, testing, CI, GitHub, DevOps, and developer workflow skills."},"scenario":{"label":"GitHub automation","description":"I need my agent to triage GitHub issues, review pull requests, and summarize repository changes.","useCases":[{"slug":"customer-support","title":"Customer support"},{"slug":"browser-automation","title":"Browser automation"},{"slug":"github-automation","title":"GitHub automation"}]},"applicableAgents":["CLI","Codex","Claude Code","Cursor","JavaScript"],"install":{"ready":true,"command":"npx skills add ritesh-1918/HELPDESK.AI","primaryTarget":"CLI","targetCount":4},"githubQuality":{"stars":157,"starsLabel":"157","forks":265,"license":"MIT","qualityScore":67,"trustScore":79,"auditScore":80},"maintenance":{"status":"active","label":"2mo since push","daysSincePush":73,"lastPushedAt":"2026-06-09T20:09:18+00:00"},"risk":{"level":"needs_review","label":"Needs review","requiresReview":true,"notes":["Quality score needs review","Documentation summary is thin","Needs review"]},"coverageTags":["Coding","GitHub automation","support-automation","helpdesk","support","automation","customer-support","ai"]},"quality":{"score":67,"tier":"promising","label":"Promising","summary":"Useful candidate, but compare it with alternatives before adopting.","signals":[{"label":"GitHub stars","value":"157","tone":"neutral"},{"label":"Freshness","value":"2mo ago","tone":"positive"},{"label":"Install ready","value":"Yes","tone":"positive"},{"label":"License","value":"MIT","tone":"neutral"}],"warnings":[]},"trust":{"version":"trust-score-v4","score":79,"tier":"strong","label":"Strong shortlist","summary":"Good trust signals with a few areas worth checking before rollout.","recommendedAction":"Test in a sandbox workflow and compare its install path with close alternatives.","dimensions":[{"id":"github_adoption","label":"GitHub adoption","score":62,"weight":0.13,"status":"info","detail":"157 GitHub stars"},{"id":"repo_activity","label":"Stars/forks activity","score":68,"weight":0.08,"status":"info","detail":"157 stars, 265 forks; issue activity unavailable in current metadata"},{"id":"maintenance","label":"Recent maintenance","score":88,"weight":0.14,"status":"pass","detail":"2mo since push"},{"id":"license","label":"License clarity","score":86,"weight":0.09,"status":"pass","detail":"MIT"},{"id":"documentation","label":"README/SKILL.md completeness","score":66,"weight":0.14,"status":"info","detail":"Public metadata needs stronger README/SKILL.md context"},{"id":"dependency_risk","label":"Dependency/runtime risk","score":90,"weight":0.12,"status":"pass","detail":"no major dependency risk hints in public metadata"},{"id":"installability","label":"Install availability","score":92,"weight":0.1,"status":"pass","detail":"npx skills add ritesh-1918/HELPDESK.AI"},{"id":"install_safety","label":"Install command safety","score":92,"weight":0.1,"status":"pass","detail":"standard package or runtime install path"},{"id":"permission_surface","label":"Permission surface","score":100,"weight":0.07,"status":"pass","detail":"no high-risk permission surface in public metadata"},{"id":"repository","label":"Repository evidence","score":86,"weight":0.04,"status":"pass","detail":"https://github.com/ritesh-1918/HELPDESK.AI"},{"id":"review_status","label":"Review status","score":88,"weight":0.05,"status":"pass","detail":"AI review data available"},{"id":"agent_outcomes","label":"Agent Proven outcomes","score":54,"weight":0.13,"status":"info","detail":"No agent outcome data yet"}],"checks":[{"status":"info","label":"GitHub adoption","detail":"157 GitHub stars"},{"status":"info","label":"Stars/forks activity","detail":"157 stars, 265 forks; issue activity unavailable in current metadata"},{"status":"pass","label":"Recent maintenance","detail":"2mo since push"},{"status":"pass","label":"License clarity","detail":"MIT"},{"status":"info","label":"README/SKILL.md completeness","detail":"Public metadata needs stronger README/SKILL.md context"},{"status":"pass","label":"Dependency/runtime risk","detail":"no major dependency risk hints in public metadata"},{"status":"pass","label":"Install availability","detail":"npx skills add ritesh-1918/HELPDESK.AI"},{"status":"pass","label":"Install command safety","detail":"standard package or runtime install path"},{"status":"pass","label":"Permission surface","detail":"no high-risk permission surface in public metadata"},{"status":"pass","label":"Repository evidence","detail":"https://github.com/ritesh-1918/HELPDESK.AI"},{"status":"pass","label":"Review status","detail":"AI review data available"},{"status":"info","label":"Agent Proven outcomes","detail":"No agent outcome data yet"},{"status":"warn","label":"Ownership","detail":"No approved owner claim yet"},{"status":"info","label":"OpenAgentSkill usage","detail":"No local usage activity yet"},{"status":"info","label":"Agent outcomes","detail":"No agent outcome data yet"}],"strengths":["AI review approved","Install path is available","Repository evidence is available","Recently maintained repository","Install command has no obvious high-risk pattern"],"warnings":["Quality score needs review","Documentation summary is thin"],"evidence":{"stars":"157 GitHub stars","repoActivity":"157 stars, 265 forks","lastPushed":"2mo since push","license":"MIT","repository":"https://github.com/ritesh-1918/HELPDESK.AI","install":"npx skills add ritesh-1918/HELPDESK.AI","installSafety":"standard package or runtime install path","permissionSurface":"no high-risk permission surface in public metadata","documentation":"Usable metadata, review docs","agentOutcomes":"No agent outcome data yet"},"installReadiness":{"ready":true,"command":"npx skills add ritesh-1918/HELPDESK.AI","policy":"human_review_before_install","label":"Human review before install","notes":["Install path is available","Repository evidence is available","License is declared","No Agent Proven outcome evidence yet","2mo since push"]},"agentCompatibility":["JavaScript","Helpdesk","Codex","Claude Code","Cursor","OpenAgentSkill CLI"],"riskSummary":{"level":"medium","label":"Review before production","notes":["Quality score needs review","Documentation summary is thin"]},"outcomeEvidence":{"total":0,"successes":0,"failures":0,"notRelevant":0,"successRate":null,"installAttempts":0,"riskBlocked":0,"setupRequired":0,"installSuccessRate":null,"avgOutputQuality":null,"avgTimeToUsefulMs":null,"productionOutcomes":0,"humanReviewRequired":0,"recentSuccessRate":null,"recentFailureRate":null,"uniqueAgents":0,"agentProvenScore":0,"agentProvenLabel":"Needs first agent run","lastOutcomeAt":null,"label":"No agent outcome data yet"},"autoInstall":{"allowed":false,"sandboxRequired":true,"policy":"human_review_before_install","reason":"Human review or sandbox validation is required before automatic installation."},"bestFor":["support-automation","helpdesk","support","automation","customer-support","ai"],"doNotUseFor":["Production credentials, payments, or irreversible account changes without explicit human review","Sensitive private data before reviewing repository code, license, and permission surface","Automatic installation in a production workspace"],"knownRisks":["Quality score needs review","Documentation summary is thin"]},"trust_v5":{"version":"trust-score-v5","score":71,"base_score":79,"outcome_confidence":0,"tier":"review","label":"Sandbox only","summary":"Useful candidate with missing or mixed trust signals. Keep it in an isolated workspace until the outcome loop proves task fit.","recommendedAction":"Run only in a sandbox and compare close alternatives before using it for real work.","decision":{"install_policy":"human_review_before_install","auto_install_allowed":false,"human_review_required":true,"sandbox_first":true,"agent_action":"Compare alternatives before installing.","reasoning":["71/100 Trust Score v5","79/100 Trust Score v4 baseline","Needs more real agent outcomes before unattended install","Install path is available","Review before production"],"review_required_when":["The workspace contains production secrets, payments, private customer data, or irreversible actions.","The install command requests shell, network, credential, database, or broad filesystem access.","Outcome evidence is missing, recently failed, or required human review.","Production credentials, payments, or irreversible account changes without explicit human review","Sensitive private data before reviewing repository code, license, and permission surface","Automatic installation in a production workspace"]},"dimensions":[{"id":"github_adoption","label":"GitHub adoption","score":62,"weight":0.13,"status":"info","detail":"157 GitHub stars"},{"id":"repo_activity","label":"Stars/forks activity","score":68,"weight":0.08,"status":"info","detail":"157 stars, 265 forks; issue activity unavailable in current metadata"},{"id":"maintenance","label":"Recent maintenance","score":88,"weight":0.14,"status":"pass","detail":"2mo since push"},{"id":"license","label":"License clarity","score":86,"weight":0.09,"status":"pass","detail":"MIT"},{"id":"documentation","label":"README/SKILL.md completeness","score":66,"weight":0.14,"status":"info","detail":"Public metadata needs stronger README/SKILL.md context"},{"id":"dependency_risk","label":"Dependency/runtime risk","score":90,"weight":0.12,"status":"pass","detail":"no major dependency risk hints in public metadata"},{"id":"installability","label":"Install availability","score":92,"weight":0.1,"status":"pass","detail":"npx skills add ritesh-1918/HELPDESK.AI"},{"id":"install_safety","label":"Install command safety","score":92,"weight":0.1,"status":"pass","detail":"standard package or runtime install path"},{"id":"permission_surface","label":"Permission surface","score":100,"weight":0.07,"status":"pass","detail":"no high-risk permission surface in public metadata"},{"id":"repository","label":"Repository evidence","score":86,"weight":0.04,"status":"pass","detail":"https://github.com/ritesh-1918/HELPDESK.AI"},{"id":"review_status","label":"Review status","score":88,"weight":0.05,"status":"pass","detail":"AI review data available"},{"id":"agent_outcomes","label":"Agent Proven outcomes","score":54,"weight":0.13,"status":"info","detail":"No agent outcome data yet"}],"checks":[{"status":"info","label":"GitHub adoption","detail":"157 GitHub stars"},{"status":"info","label":"Stars/forks activity","detail":"157 stars, 265 forks; issue activity unavailable in current metadata"},{"status":"pass","label":"Recent maintenance","detail":"2mo since push"},{"status":"pass","label":"License clarity","detail":"MIT"},{"status":"info","label":"README/SKILL.md completeness","detail":"Public metadata needs stronger README/SKILL.md context"},{"status":"pass","label":"Dependency/runtime risk","detail":"no major dependency risk hints in public metadata"},{"status":"pass","label":"Install availability","detail":"npx skills add ritesh-1918/HELPDESK.AI"},{"status":"pass","label":"Install command safety","detail":"standard package or runtime install path"},{"status":"pass","label":"Permission surface","detail":"no high-risk permission surface in public metadata"},{"status":"pass","label":"Repository evidence","detail":"https://github.com/ritesh-1918/HELPDESK.AI"},{"status":"pass","label":"Review status","detail":"AI review data available"},{"status":"info","label":"Agent Proven outcomes","detail":"No agent outcome data yet"},{"status":"warn","label":"Ownership","detail":"No approved owner claim yet"},{"status":"info","label":"OpenAgentSkill usage","detail":"No local usage activity yet"},{"status":"info","label":"Agent outcomes","detail":"No agent outcome data yet"}],"strengths":["AI review approved","Install path is available","Repository evidence is available","Recently maintained repository","Install command has no obvious high-risk pattern","Outcome loop is ready but needs first real agent run"],"warnings":["Quality score needs review","Documentation summary is thin","No real agent outcome reports yet","Human review required before unattended installation"],"evidence":{"stars":"157 GitHub stars","repoActivity":"157 stars, 265 forks","lastPushed":"2mo since push","license":"MIT","repository":"https://github.com/ritesh-1918/HELPDESK.AI","install":"npx skills add ritesh-1918/HELPDESK.AI","installSafety":"standard package or runtime install path","permissionSurface":"no high-risk permission surface in public metadata","documentation":"Usable metadata, review docs","agentOutcomes":"No agent outcome data yet","agentProvenScore":0,"outcomeConfidence":"0%","installPolicy":"human_review_before_install"},"installReadiness":{"ready":true,"command":"npx skills add ritesh-1918/HELPDESK.AI","policy":"human_review_before_install","label":"Human review before install","notes":["Install path is available","Repository evidence is available","License is declared","No Agent Proven outcome evidence yet","2mo since push","Trust Score v5 requires review or sandbox-only use before install."]},"agentCompatibility":["JavaScript","Helpdesk","Codex","Claude Code","Cursor","OpenAgentSkill CLI"],"riskSummary":{"level":"medium","label":"Review before production","notes":["Quality score needs review","Documentation summary is thin"]},"outcomeEvidence":{"total":0,"successes":0,"failures":0,"notRelevant":0,"successRate":null,"installAttempts":0,"riskBlocked":0,"setupRequired":0,"installSuccessRate":null,"avgOutputQuality":null,"avgTimeToUsefulMs":null,"productionOutcomes":0,"humanReviewRequired":0,"recentSuccessRate":null,"recentFailureRate":null,"uniqueAgents":0,"agentProvenScore":0,"agentProvenLabel":"Needs first agent run","lastOutcomeAt":null,"label":"No agent outcome data yet"},"autoInstall":{"allowed":false,"sandboxRequired":true,"policy":"human_review_before_install","reason":"Compare alternatives before installing."},"outcome_loop":{"version":"openagentskill-agent-outcome-v3","required_after_install":true,"endpoint":"/api/agent/outcome","method":"POST","event_id_source":"feedback.event_id, install_receipt.resolve_event_id, or decision_packet.outcome_feedback.event_id","expected_outcomes":["success","failed","not_relevant","blocked_by_risk","setup_required"],"required_fields":["event_id","skill_slug","task"],"quality_fields":["task_success","output_quality","error_type","human_review_required","used_in_production","workspace","evidence_url","time_to_useful_ms"],"ranking_inputs_updated":["Trust Score v5 outcome confidence","Agent Proven Score","Resolve ranking task-fit evidence","Skill detail machine-readable metadata","Outcome leaderboard"]},"agent_contract":{"suited_tasks":["support-automation","helpdesk","support","automation","customer-support","ai"],"suited_agents":["JavaScript","Helpdesk","Codex","Claude Code","Cursor","OpenAgentSkill CLI"],"install_command":"npx skills add ritesh-1918/HELPDESK.AI","trust_score":71,"trust_version":"trust-score-v5","risk_level":"medium","do_not_use_when":["Production credentials, payments, or irreversible account changes without explicit human review","Sensitive private data before reviewing repository code, license, and permission surface","Automatic installation in a production workspace"],"before_install":["Read the audit page and machine-readable metadata.","Confirm the install command, license, and permission surface fit the workspace.","Get explicit human approval or choose an alternative before installing."],"after_run":["Report the outcome to /api/agent/outcome using the resolve event id.","Include output_quality, workspace, human_review_required, and evidence_url when available.","Re-resolve before broad production rollout."]},"bestFor":["support-automation","helpdesk","support","automation","customer-support","ai"],"doNotUseFor":["Production credentials, payments, or irreversible account changes without explicit human review","Sensitive private data before reviewing repository code, license, and permission surface","Automatic installation in a production workspace"],"knownRisks":["Quality score needs review","Documentation summary is thin"],"backward_compatible":{"trust_score_v4":{"version":"trust-score-v4","score":79,"tier":"strong","label":"Strong shortlist","summary":"Good trust signals with a few areas worth checking before rollout."}}},"agent_proven":{"version":"agent-proven-v1","score":0,"tier":"unproven","label":"Needs first agent run","summary":"No agent outcome reports yet. Use Resolve, run one narrow sandbox task, then report the result.","metrics":{"totalOutcomes":0,"successfulOutcomes":0,"failedOutcomes":0,"installAttempts":0,"installSuccessRate":null,"successRate":null,"recentSuccessRate":null,"recentFailureRate":null,"riskBlocked":0,"setupRequired":0,"notRelevant":0,"avgOutputQuality":null,"avgTimeToUsefulMs":null,"productionOutcomes":0,"humanReviewRequired":0,"uniqueAgents":0,"lastOutcomeAt":null},"signals":[],"penalties":["No real agent outcome evidence yet"]},"audit":{"audit_score":80,"risk_level":"needs_review","risk_label":"Needs review","warnings":["Quality score needs review","Documentation summary is thin"]},"safety":{"score":68,"level":"review_before_install","label":"Review before install","safety_tier":{"tier":"reviewed","label":"Reviewed with permission notes","badge":"REVIEWED","summary":"Usable candidate, but the agent should surface permission and audit notes before installation.","recommended_action":"Require human approval before installing into a real workspace.","auto_install_policy":"review","reasons":["Quality score needs review","68/100 agent safety score"]},"auto_install_allowed":false,"human_review_required":true,"blocked":false,"audit_risk":"needs_review","permission_hints":[{"id":"network","label":"Network access","reason":"Skill likely fetches remote pages, APIs, repositories, or external services.","severity":"medium"}],"policy_warnings":["Quality score needs review"],"constraints_applied":{"max_risk":"medium","needs_install_command":true,"min_stars":0}},"safety_gate":{"tier":"reviewed","label":"Reviewed with permission notes","badge":"REVIEWED","auto_install_policy":"review","auto_install_allowed":false,"human_review_required":true,"blocked":false,"recommended_action":"Require human approval before installing into a real workspace.","reasons":["Quality score needs review","68/100 agent safety score"]},"decision":{"readiness_score":66,"readiness_label":"Prototype first","headline":"Fallback candidate for Customer support","role":"Fallback candidate","best_for":["Customer support workflows","general agent builders","builders willing to evaluate younger projects"],"risks":["No OpenAgentSkill engagement data yet"],"next_steps":["Install it in a sandbox agent and run one Customer support task end to end.","Compare output quality, latency, and failure behavior against at least one alternative.","Promote it into production only after reviewing repository permissions, license, and maintenance signals."]},"install_plan":{"target":"codex","label":"Codex install prompt","command":"npx skills add ritesh-1918/HELPDESK.AI","value":"Install the \"HELPDESK.AI\" agent skill from https://github.com/ritesh-1918/HELPDESK.AI. Read its SKILL.md or equivalent instructions first, install only the files needed for this workspace, and summarize any required setup before using it. Skill purpose: A full-stack AI helpdesk platform that uses machine learning, NLP, and OCR to automatically analyze support requests, detect similar incidents, and help teams resolve technical issues faster. After the install attempt, report the result to https://www.openagentskill.com/api/agent/outcome with POST JSON {\"event_id\":\"install_<unique-id>\",\"skill_slug\":\"ritesh-1918-helpdesk-ai\",\"task\":\"Install HELPDESK.AI\",\"agent\":\"codex\",\"outcome\":\"success\",\"install_used\":true}. Replace event_id with a unique value and outcome with success or failed. Report success only after the skill is installed and a minimal verification passes.","kind":"agent-prompt","steps":["Review HELPDESK.AI trust and audit signals before installing.","Send the install prompt to the target agent.","Install in a sandbox or low-risk workspace first.","Pin the repository source and re-check the audit before production use."],"targets":[{"id":"openagentskill-cli","label":"CLI","title":"OpenAgentSkill CLI","kind":"command","value":"npx --yes https://github.com/Leon-Drq/openagentskill/releases/download/cli-v0.2.1/openagentskill-0.2.1.tgz install ritesh-1918-helpdesk-ai","description":"Resolve policy, run the source installer safely, and report a verified install receipt.","copyLabel":"Copy command"},{"id":"codex","label":"Codex","title":"Codex install prompt","kind":"agent-prompt","value":"Install the \"HELPDESK.AI\" agent skill from https://github.com/ritesh-1918/HELPDESK.AI. Read its SKILL.md or equivalent instructions first, install only the files needed for this workspace, and summarize any required setup before using it. Skill purpose: A full-stack AI helpdesk platform that uses machine learning, NLP, and OCR to automatically analyze support requests, detect similar incidents, and help teams resolve technical issues faster. After the install attempt, report the result to https://www.openagentskill.com/api/agent/outcome with POST JSON {\"event_id\":\"install_<unique-id>\",\"skill_slug\":\"ritesh-1918-helpdesk-ai\",\"task\":\"Install HELPDESK.AI\",\"agent\":\"codex\",\"outcome\":\"success\",\"install_used\":true}. Replace event_id with a unique value and outcome with success or failed. Report success only after the skill is installed and a minimal verification passes.","description":"Give Codex a repo-aware install prompt when the skill is not available through a local CLI.","copyLabel":"Copy prompt"},{"id":"claude-code","label":"Claude Code","title":"Claude Code skill prompt","kind":"agent-prompt","value":"Add \"HELPDESK.AI\" as a Claude Code skill from https://github.com/ritesh-1918/HELPDESK.AI. Inspect the skill instructions, place the reusable skill files in the appropriate local skills location for this project, and report the activation steps. Skill purpose: A full-stack AI helpdesk platform that uses machine learning, NLP, and OCR to automatically analyze support requests, detect similar incidents, and help teams resolve technical issues faster. After the install attempt, report the result to https://www.openagentskill.com/api/agent/outcome with POST JSON {\"event_id\":\"install_<unique-id>\",\"skill_slug\":\"ritesh-1918-helpdesk-ai\",\"task\":\"Install HELPDESK.AI\",\"agent\":\"claude-code\",\"outcome\":\"success\",\"install_used\":true}. Replace event_id with a unique value and outcome with success or failed. Report success only after the skill is installed and a minimal verification passes.","description":"Use this prompt to ask Claude Code to add the skill and explain the local activation steps.","copyLabel":"Copy prompt"},{"id":"cursor","label":"Cursor","title":"Cursor rule prompt","kind":"agent-prompt","value":"Turn \"HELPDESK.AI\" from https://github.com/ritesh-1918/HELPDESK.AI into a reusable Cursor project rule or agent instruction. Preserve the core workflow, adapt paths to this repo, and keep the rule scoped to tasks where it is relevant. Skill purpose: A full-stack AI helpdesk platform that uses machine learning, NLP, and OCR to automatically analyze support requests, detect similar incidents, and help teams resolve technical issues faster. After the install attempt, report the result to https://www.openagentskill.com/api/agent/outcome with POST JSON {\"event_id\":\"install_<unique-id>\",\"skill_slug\":\"ritesh-1918-helpdesk-ai\",\"task\":\"Install HELPDESK.AI\",\"agent\":\"cursor\",\"outcome\":\"success\",\"install_used\":true}. Replace event_id with a unique value and outcome with success or failed. Report success only after the skill is installed and a minimal verification passes.","description":"Use this when installing as Cursor project rules or reusable agent instructions.","copyLabel":"Copy prompt"}]},"machine_metadata":{"version":"openagentskill-agent-metadata-v2","skill":{"slug":"ritesh-1918-helpdesk-ai","name":"HELPDESK.AI","description":"A full-stack AI helpdesk platform that uses machine learning, NLP, and OCR to automatically analyze support requests, detect similar incidents, and help teams resolve technical issues faster.","category":"support-automation","url":"https://www.openagentskill.com/skills/ritesh-1918-helpdesk-ai","repository":"https://github.com/ritesh-1918/HELPDESK.AI","github_repo":"ritesh-1918/HELPDESK.AI"},"suited_tasks":["Customer support workflows","general agent builders","builders willing to evaluate younger projects","Read user messages","Find relevant knowledge","Prepare clear next steps","Navigate pages","Click and type safely"],"suited_agents":["JavaScript","Helpdesk","Codex","Claude Code","Cursor","OpenAgentSkill CLI","CLI"],"install":{"command":"npx skills add ritesh-1918/HELPDESK.AI","ready":true,"targets":[{"id":"openagentskill-cli","label":"CLI","kind":"command","value":"npx --yes https://github.com/Leon-Drq/openagentskill/releases/download/cli-v0.2.1/openagentskill-0.2.1.tgz install ritesh-1918-helpdesk-ai"},{"id":"codex","label":"Codex","kind":"agent-prompt","value":"Install the \"HELPDESK.AI\" agent skill from https://github.com/ritesh-1918/HELPDESK.AI. Read its SKILL.md or equivalent instructions first, install only the files needed for this workspace, and summarize any required setup before using it. Skill purpose: A full-stack AI helpdesk platform that uses machine learning, NLP, and OCR to automatically analyze support requests, detect similar incidents, and help teams resolve technical issues faster. After the install attempt, report the result to https://www.openagentskill.com/api/agent/outcome with POST JSON {\"event_id\":\"install_<unique-id>\",\"skill_slug\":\"ritesh-1918-helpdesk-ai\",\"task\":\"Install HELPDESK.AI\",\"agent\":\"codex\",\"outcome\":\"success\",\"install_used\":true}. Replace event_id with a unique value and outcome with success or failed. Report success only after the skill is installed and a minimal verification passes."},{"id":"claude-code","label":"Claude Code","kind":"agent-prompt","value":"Add \"HELPDESK.AI\" as a Claude Code skill from https://github.com/ritesh-1918/HELPDESK.AI. Inspect the skill instructions, place the reusable skill files in the appropriate local skills location for this project, and report the activation steps. Skill purpose: A full-stack AI helpdesk platform that uses machine learning, NLP, and OCR to automatically analyze support requests, detect similar incidents, and help teams resolve technical issues faster. After the install attempt, report the result to https://www.openagentskill.com/api/agent/outcome with POST JSON {\"event_id\":\"install_<unique-id>\",\"skill_slug\":\"ritesh-1918-helpdesk-ai\",\"task\":\"Install HELPDESK.AI\",\"agent\":\"claude-code\",\"outcome\":\"success\",\"install_used\":true}. Replace event_id with a unique value and outcome with success or failed. Report success only after the skill is installed and a minimal verification passes."},{"id":"cursor","label":"Cursor","kind":"agent-prompt","value":"Turn \"HELPDESK.AI\" from https://github.com/ritesh-1918/HELPDESK.AI into a reusable Cursor project rule or agent instruction. Preserve the core workflow, adapt paths to this repo, and keep the rule scoped to tasks where it is relevant. Skill purpose: A full-stack AI helpdesk platform that uses machine learning, NLP, and OCR to automatically analyze support requests, detect similar incidents, and help teams resolve technical issues faster. After the install attempt, report the result to https://www.openagentskill.com/api/agent/outcome with POST JSON {\"event_id\":\"install_<unique-id>\",\"skill_slug\":\"ritesh-1918-helpdesk-ai\",\"task\":\"Install HELPDESK.AI\",\"agent\":\"cursor\",\"outcome\":\"success\",\"install_used\":true}. Replace event_id with a unique value and outcome with success or failed. Report success only after the skill is installed and a minimal verification passes."}],"handoff_url":"https://www.openagentskill.com/api/skills/ritesh-1918-helpdesk-ai/install","manifest_url":"https://www.openagentskill.com/api/registry/manifest/ritesh-1918-helpdesk-ai"},"trust":{"score":79,"label":"Strong shortlist","version":"trust-score-v4","install_policy":"human_review_before_install","evidence":{"stars":"157 GitHub stars","repoActivity":"157 stars, 265 forks","lastPushed":"2mo since push","license":"MIT","repository":"https://github.com/ritesh-1918/HELPDESK.AI","install":"npx skills add ritesh-1918/HELPDESK.AI","installSafety":"standard package or runtime install path","permissionSurface":"no high-risk permission surface in public metadata","documentation":"Usable metadata, review docs","agentOutcomes":"No agent outcome data yet"},"outcome_evidence":{"total":0,"successes":0,"failures":0,"not_relevant":0,"success_rate":null,"recent_success_rate":null,"recent_failure_rate":null,"install_attempts":0,"install_success_rate":null,"risk_blocked":0,"setup_required":0,"avg_output_quality":null,"production_outcomes":0,"last_outcome_at":null,"label":"No agent outcome data yet"},"auto_install":{"allowed":false,"sandbox_required":true,"reason":"Human review or sandbox validation is required before automatic installation."},"best_for":["support-automation","helpdesk","support","automation","customer-support","ai"],"known_risks":["Quality score needs review","Documentation summary is thin"]},"agent_proven":{"version":"agent-proven-v1","score":0,"tier":"unproven","label":"Needs first agent run","summary":"No agent outcome reports yet. Use Resolve, run one narrow sandbox task, then report the result.","metrics":{"totalOutcomes":0,"successfulOutcomes":0,"failedOutcomes":0,"installAttempts":0,"installSuccessRate":null,"successRate":null,"recentSuccessRate":null,"recentFailureRate":null,"riskBlocked":0,"setupRequired":0,"notRelevant":0,"avgOutputQuality":null,"avgTimeToUsefulMs":null,"productionOutcomes":0,"humanReviewRequired":0,"uniqueAgents":0,"lastOutcomeAt":null},"signals":[],"penalties":["No real agent outcome evidence yet"]},"audit":{"score":80,"risk_level":"needs_review","risk_label":"Needs review","warnings":["Quality score needs review","Documentation summary is thin"]},"safety_gate":{"tier":"reviewed","label":"Reviewed with permission notes","auto_install_policy":"review","auto_install_allowed":false,"human_review_required":true,"blocked":false,"recommended_action":"Require human approval before installing into a real workspace."},"quality":{"score":67,"label":"Promising"},"supply":{"track":"Coding and developer agents","scenario":"GitHub automation","maintenance":"2mo since push","risk":"Needs review"},"alternative_skills":[],"do_not_use_when":["teams that need a vendor-supported SLA","high-compliance environments without internal security review","No OpenAgentSkill engagement data yet","Quality score needs review","Documentation summary is thin","Production credentials, payments, or irreversible account changes without explicit human review","Sensitive private data before reviewing repository code, license, and permission surface","Automatic installation in a production workspace"],"agent_contract":{"task_input":"Use Redmine Helpdesk","recommended_action":"Require human approval before installing into a real workspace.","install_policy":"review","minimum_review_before_use":["Trust: 79/100 Strong shortlist","Audit: 80/100 Needs review","Safety: 68/100 Review before install","Review repository, license, install command, and permission surface before production use."],"expected_agent_output":{"selected_skill":"ritesh-1918-helpdesk-ai (HELPDESK.AI)","install_command":"npx skills add ritesh-1918/HELPDESK.AI","risk_summary":"Needs review; Reviewed with permission notes; Review before production","verification_result":"Report the smallest successful task, files touched, warnings, and any missing setup."}},"outcome_feedback":{"endpoint":"https://www.openagentskill.com/api/agent/outcome","method":"POST","requires_resolve_event_id":true,"event_id_source":"Use install_receipt.outcome_feedback.event_id or feedback.event_id returned by /api/agent/resolve for the current task.","expected_outcomes":["success","failed","not_relevant","blocked_by_risk","setup_required"],"payload_template":{"event_id":"<install_receipt.outcome_feedback.event_id or feedback.event_id from /api/agent/resolve>","skill_slug":"ritesh-1918-helpdesk-ai","task":"Use Redmine Helpdesk","agent":"codex","outcome":"success","install_used":true,"risk_blocked":false,"setup_required":false,"task_success":true,"output_quality":4,"error_type":null,"human_review_required":false,"workspace":"sandbox","time_to_useful_ms":120000,"notes":"Report the smallest successful task, setup friction, files touched, and risk notes."}},"endpoints":{"web":"https://www.openagentskill.com/skills/ritesh-1918-helpdesk-ai","api":"https://www.openagentskill.com/api/agent/skills/ritesh-1918-helpdesk-ai","audit":"https://www.openagentskill.com/skills/ritesh-1918-helpdesk-ai/audit","eval":"https://www.openagentskill.com/api/agent/evals?slug=ritesh-1918-helpdesk-ai&task=Use%20Redmine%20Helpdesk&max_risk=medium","resolve":"https://www.openagentskill.com/api/agent/resolve?task=Use%20Redmine%20Helpdesk&agent=codex&max_risk=medium","receipt":"https://www.openagentskill.com/api/agent/receipt?task=Use%20Redmine%20Helpdesk&agent=codex&max_risk=medium&format=text","install":"https://www.openagentskill.com/api/skills/ritesh-1918-helpdesk-ai/install","manifest":"https://www.openagentskill.com/api/registry/manifest/ritesh-1918-helpdesk-ai"}},"use_cases":[{"slug":"customer-support","title":"Customer support","url":"https://www.openagentskill.com/use-cases/customer-support"},{"slug":"browser-automation","title":"Browser automation","url":"https://www.openagentskill.com/use-cases/browser-automation"},{"slug":"github-automation","title":"GitHub automation","url":"https://www.openagentskill.com/use-cases/github-automation"}],"urls":{"web":"https://www.openagentskill.com/skills/ritesh-1918-helpdesk-ai","api":"https://www.openagentskill.com/api/agent/skills/ritesh-1918-helpdesk-ai","install_api":"https://www.openagentskill.com/api/skills/ritesh-1918-helpdesk-ai/install","audit":"https://www.openagentskill.com/skills/ritesh-1918-helpdesk-ai/audit","eval":"https://www.openagentskill.com/api/agent/evals?slug=ritesh-1918-helpdesk-ai&task=Use%20Redmine%20Helpdesk&max_risk=medium","badge":"https://www.openagentskill.com/api/badge/ritesh-1918-helpdesk-ai?metric=audit","repository":"https://github.com/ritesh-1918/HELPDESK.AI"}},{"rank":4,"match_score":52,"raw_match_score":433.3,"semantic_relevance":52,"skill":{"slug":"ruswan-helpdesk-laravel","name":"Helpdesk Laravel","description":"A Helpdesk System with multiple admins, units, and roles based on Laravel and Filament","category":"support-automation","github_stars":102,"created_at":"2026-06-21T07:04:58.343496+00:00","updated_at":"2026-04-14T14:18:00+00:00","repository":"https://github.com/ruswan/helpdesk-laravel","github_repo":"ruswan/helpdesk-laravel"},"recommendation_reasons":["Matches task terms: helpdesk","Install handoff is available","Repository freshness signal is available","Registry match score 52"],"supply_profile":{"track":{"slug":"coding","label":"Coding and developer agents","shortLabel":"Coding","description":"Code review, repo analysis, testing, CI, GitHub, DevOps, and developer workflow skills."},"scenario":{"label":"GitHub automation","description":"I need my agent to triage GitHub issues, review pull requests, and summarize repository changes.","useCases":[{"slug":"customer-support","title":"Customer support"},{"slug":"github-automation","title":"GitHub automation"},{"slug":"coding-agents","title":"Coding agents"}]},"applicableAgents":["CLI","Codex","Claude Code","Cursor","PHP"],"install":{"ready":true,"command":"npx skills add ruswan/helpdesk-laravel","primaryTarget":"CLI","targetCount":4},"githubQuality":{"stars":102,"starsLabel":"102","forks":51,"license":"MIT","qualityScore":61,"trustScore":77,"auditScore":76},"maintenance":{"status":"active","label":"4mo since push","daysSincePush":130,"lastPushedAt":"2026-04-14T14:18:00+00:00"},"risk":{"level":"needs_review","label":"Needs review","requiresReview":true,"notes":["Documentation summary is thin","Quality score needs review","Needs review"]},"coverageTags":["Coding","GitHub automation","support-automation","helpdesk","support","automation","customer-support","helpdesk-ticketing"]},"quality":{"score":61,"tier":"promising","label":"Promising","summary":"Useful candidate, but compare it with alternatives before adopting.","signals":[{"label":"GitHub stars","value":"102","tone":"neutral"},{"label":"Freshness","value":"4mo ago","tone":"positive"},{"label":"Install ready","value":"Yes","tone":"positive"},{"label":"License","value":"MIT","tone":"neutral"}],"warnings":[]},"trust":{"version":"trust-score-v4","score":77,"tier":"strong","label":"Strong shortlist","summary":"Good trust signals with a few areas worth checking before rollout.","recommendedAction":"Test in a sandbox workflow and compare its install path with close alternatives.","dimensions":[{"id":"github_adoption","label":"GitHub adoption","score":62,"weight":0.13,"status":"info","detail":"102 GitHub stars"},{"id":"repo_activity","label":"Stars/forks activity","score":62,"weight":0.08,"status":"info","detail":"102 stars, 51 forks; issue activity unavailable in current metadata"},{"id":"maintenance","label":"Recent maintenance","score":76,"weight":0.14,"status":"info","detail":"4mo since push"},{"id":"license","label":"License clarity","score":86,"weight":0.09,"status":"pass","detail":"MIT"},{"id":"documentation","label":"README/SKILL.md completeness","score":66,"weight":0.14,"status":"info","detail":"Public metadata needs stronger README/SKILL.md context"},{"id":"dependency_risk","label":"Dependency/runtime risk","score":90,"weight":0.12,"status":"pass","detail":"no major dependency risk hints in public metadata"},{"id":"installability","label":"Install availability","score":92,"weight":0.1,"status":"pass","detail":"npx skills add ruswan/helpdesk-laravel"},{"id":"install_safety","label":"Install command safety","score":92,"weight":0.1,"status":"pass","detail":"standard package or runtime install path"},{"id":"permission_surface","label":"Permission surface","score":100,"weight":0.07,"status":"pass","detail":"no high-risk permission surface in public metadata"},{"id":"repository","label":"Repository evidence","score":86,"weight":0.04,"status":"pass","detail":"https://github.com/ruswan/helpdesk-laravel"},{"id":"review_status","label":"Review status","score":88,"weight":0.05,"status":"pass","detail":"AI review data available"},{"id":"agent_outcomes","label":"Agent Proven outcomes","score":54,"weight":0.13,"status":"info","detail":"No agent outcome data yet"}],"checks":[{"status":"info","label":"GitHub adoption","detail":"102 GitHub stars"},{"status":"info","label":"Stars/forks activity","detail":"102 stars, 51 forks; issue activity unavailable in current metadata"},{"status":"info","label":"Recent maintenance","detail":"4mo since push"},{"status":"pass","label":"License clarity","detail":"MIT"},{"status":"info","label":"README/SKILL.md completeness","detail":"Public metadata needs stronger README/SKILL.md context"},{"status":"pass","label":"Dependency/runtime risk","detail":"no major dependency risk hints in public metadata"},{"status":"pass","label":"Install availability","detail":"npx skills add ruswan/helpdesk-laravel"},{"status":"pass","label":"Install command safety","detail":"standard package or runtime install path"},{"status":"pass","label":"Permission surface","detail":"no high-risk permission surface in public metadata"},{"status":"pass","label":"Repository evidence","detail":"https://github.com/ruswan/helpdesk-laravel"},{"status":"pass","label":"Review status","detail":"AI review data available"},{"status":"info","label":"Agent Proven outcomes","detail":"No agent outcome data yet"},{"status":"warn","label":"Ownership","detail":"No approved owner claim yet"},{"status":"info","label":"OpenAgentSkill usage","detail":"No local usage activity yet"},{"status":"info","label":"Agent outcomes","detail":"No agent outcome data yet"}],"strengths":["AI review approved","Install path is available","Repository evidence is available","Install command has no obvious high-risk pattern"],"warnings":["Quality score needs review","Documentation summary is thin"],"evidence":{"stars":"102 GitHub stars","repoActivity":"102 stars, 51 forks","lastPushed":"4mo since push","license":"MIT","repository":"https://github.com/ruswan/helpdesk-laravel","install":"npx skills add ruswan/helpdesk-laravel","installSafety":"standard package or runtime install path","permissionSurface":"no high-risk permission surface in public metadata","documentation":"Usable metadata, review docs","agentOutcomes":"No agent outcome data yet"},"installReadiness":{"ready":true,"command":"npx skills add ruswan/helpdesk-laravel","policy":"human_review_before_install","label":"Human review before install","notes":["Install path is available","Repository evidence is available","License is declared","No Agent Proven outcome evidence yet","4mo since push"]},"agentCompatibility":["PHP","Helpdesk","Codex","Claude Code","Cursor","OpenAgentSkill CLI"],"riskSummary":{"level":"medium","label":"Review before production","notes":["Quality score needs review","Documentation summary is thin"]},"outcomeEvidence":{"total":0,"successes":0,"failures":0,"notRelevant":0,"successRate":null,"installAttempts":0,"riskBlocked":0,"setupRequired":0,"installSuccessRate":null,"avgOutputQuality":null,"avgTimeToUsefulMs":null,"productionOutcomes":0,"humanReviewRequired":0,"recentSuccessRate":null,"recentFailureRate":null,"uniqueAgents":0,"agentProvenScore":0,"agentProvenLabel":"Needs first agent run","lastOutcomeAt":null,"label":"No agent outcome data yet"},"autoInstall":{"allowed":false,"sandboxRequired":true,"policy":"human_review_before_install","reason":"Human review or sandbox validation is required before automatic installation."},"bestFor":["support-automation","helpdesk","support","automation","customer-support","helpdesk-ticketing"],"doNotUseFor":["Production credentials, payments, or irreversible account changes without explicit human review","Sensitive private data before reviewing repository code, license, and permission surface","Automatic installation in a production workspace"],"knownRisks":["Quality score needs review","Documentation summary is thin"]},"trust_v5":{"version":"trust-score-v5","score":69,"base_score":77,"outcome_confidence":0,"tier":"review","label":"Sandbox only","summary":"Useful candidate with missing or mixed trust signals. Keep it in an isolated workspace until the outcome loop proves task fit.","recommendedAction":"Run only in a sandbox and compare close alternatives before using it for real work.","decision":{"install_policy":"human_review_before_install","auto_install_allowed":false,"human_review_required":true,"sandbox_first":true,"agent_action":"Compare alternatives before installing.","reasoning":["69/100 Trust Score v5","77/100 Trust Score v4 baseline","Needs more real agent outcomes before unattended install","Install path is available","Review before production"],"review_required_when":["The workspace contains production secrets, payments, private customer data, or irreversible actions.","The install command requests shell, network, credential, database, or broad filesystem access.","Outcome evidence is missing, recently failed, or required human review.","Production credentials, payments, or irreversible account changes without explicit human review","Sensitive private data before reviewing repository code, license, and permission surface","Automatic installation in a production workspace"]},"dimensions":[{"id":"github_adoption","label":"GitHub adoption","score":62,"weight":0.13,"status":"info","detail":"102 GitHub stars"},{"id":"repo_activity","label":"Stars/forks activity","score":62,"weight":0.08,"status":"info","detail":"102 stars, 51 forks; issue activity unavailable in current metadata"},{"id":"maintenance","label":"Recent maintenance","score":76,"weight":0.14,"status":"info","detail":"4mo since push"},{"id":"license","label":"License clarity","score":86,"weight":0.09,"status":"pass","detail":"MIT"},{"id":"documentation","label":"README/SKILL.md completeness","score":66,"weight":0.14,"status":"info","detail":"Public metadata needs stronger README/SKILL.md context"},{"id":"dependency_risk","label":"Dependency/runtime risk","score":90,"weight":0.12,"status":"pass","detail":"no major dependency risk hints in public metadata"},{"id":"installability","label":"Install availability","score":92,"weight":0.1,"status":"pass","detail":"npx skills add ruswan/helpdesk-laravel"},{"id":"install_safety","label":"Install command safety","score":92,"weight":0.1,"status":"pass","detail":"standard package or runtime install path"},{"id":"permission_surface","label":"Permission surface","score":100,"weight":0.07,"status":"pass","detail":"no high-risk permission surface in public metadata"},{"id":"repository","label":"Repository evidence","score":86,"weight":0.04,"status":"pass","detail":"https://github.com/ruswan/helpdesk-laravel"},{"id":"review_status","label":"Review status","score":88,"weight":0.05,"status":"pass","detail":"AI review data available"},{"id":"agent_outcomes","label":"Agent Proven outcomes","score":54,"weight":0.13,"status":"info","detail":"No agent outcome data yet"}],"checks":[{"status":"info","label":"GitHub adoption","detail":"102 GitHub stars"},{"status":"info","label":"Stars/forks activity","detail":"102 stars, 51 forks; issue activity unavailable in current metadata"},{"status":"info","label":"Recent maintenance","detail":"4mo since push"},{"status":"pass","label":"License clarity","detail":"MIT"},{"status":"info","label":"README/SKILL.md completeness","detail":"Public metadata needs stronger README/SKILL.md context"},{"status":"pass","label":"Dependency/runtime risk","detail":"no major dependency risk hints in public metadata"},{"status":"pass","label":"Install availability","detail":"npx skills add ruswan/helpdesk-laravel"},{"status":"pass","label":"Install command safety","detail":"standard package or runtime install path"},{"status":"pass","label":"Permission surface","detail":"no high-risk permission surface in public metadata"},{"status":"pass","label":"Repository evidence","detail":"https://github.com/ruswan/helpdesk-laravel"},{"status":"pass","label":"Review status","detail":"AI review data available"},{"status":"info","label":"Agent Proven outcomes","detail":"No agent outcome data yet"},{"status":"warn","label":"Ownership","detail":"No approved owner claim yet"},{"status":"info","label":"OpenAgentSkill usage","detail":"No local usage activity yet"},{"status":"info","label":"Agent outcomes","detail":"No agent outcome data yet"}],"strengths":["AI review approved","Install path is available","Repository evidence is available","Install command has no obvious high-risk pattern","Outcome loop is ready but needs first real agent run"],"warnings":["Quality score needs review","Documentation summary is thin","No real agent outcome reports yet","Human review required before unattended installation"],"evidence":{"stars":"102 GitHub stars","repoActivity":"102 stars, 51 forks","lastPushed":"4mo since push","license":"MIT","repository":"https://github.com/ruswan/helpdesk-laravel","install":"npx skills add ruswan/helpdesk-laravel","installSafety":"standard package or runtime install path","permissionSurface":"no high-risk permission surface in public metadata","documentation":"Usable metadata, review docs","agentOutcomes":"No agent outcome data yet","agentProvenScore":0,"outcomeConfidence":"0%","installPolicy":"human_review_before_install"},"installReadiness":{"ready":true,"command":"npx skills add ruswan/helpdesk-laravel","policy":"human_review_before_install","label":"Human review before install","notes":["Install path is available","Repository evidence is available","License is declared","No Agent Proven outcome evidence yet","4mo since push","Trust Score v5 requires review or sandbox-only use before install."]},"agentCompatibility":["PHP","Helpdesk","Codex","Claude Code","Cursor","OpenAgentSkill CLI"],"riskSummary":{"level":"medium","label":"Review before production","notes":["Quality score needs review","Documentation summary is thin"]},"outcomeEvidence":{"total":0,"successes":0,"failures":0,"notRelevant":0,"successRate":null,"installAttempts":0,"riskBlocked":0,"setupRequired":0,"installSuccessRate":null,"avgOutputQuality":null,"avgTimeToUsefulMs":null,"productionOutcomes":0,"humanReviewRequired":0,"recentSuccessRate":null,"recentFailureRate":null,"uniqueAgents":0,"agentProvenScore":0,"agentProvenLabel":"Needs first agent run","lastOutcomeAt":null,"label":"No agent outcome data yet"},"autoInstall":{"allowed":false,"sandboxRequired":true,"policy":"human_review_before_install","reason":"Compare alternatives before installing."},"outcome_loop":{"version":"openagentskill-agent-outcome-v3","required_after_install":true,"endpoint":"/api/agent/outcome","method":"POST","event_id_source":"feedback.event_id, install_receipt.resolve_event_id, or decision_packet.outcome_feedback.event_id","expected_outcomes":["success","failed","not_relevant","blocked_by_risk","setup_required"],"required_fields":["event_id","skill_slug","task"],"quality_fields":["task_success","output_quality","error_type","human_review_required","used_in_production","workspace","evidence_url","time_to_useful_ms"],"ranking_inputs_updated":["Trust Score v5 outcome confidence","Agent Proven Score","Resolve ranking task-fit evidence","Skill detail machine-readable metadata","Outcome leaderboard"]},"agent_contract":{"suited_tasks":["support-automation","helpdesk","support","automation","customer-support","helpdesk-ticketing"],"suited_agents":["PHP","Helpdesk","Codex","Claude Code","Cursor","OpenAgentSkill CLI"],"install_command":"npx skills add ruswan/helpdesk-laravel","trust_score":69,"trust_version":"trust-score-v5","risk_level":"medium","do_not_use_when":["Production credentials, payments, or irreversible account changes without explicit human review","Sensitive private data before reviewing repository code, license, and permission surface","Automatic installation in a production workspace"],"before_install":["Read the audit page and machine-readable metadata.","Confirm the install command, license, and permission surface fit the workspace.","Get explicit human approval or choose an alternative before installing."],"after_run":["Report the outcome to /api/agent/outcome using the resolve event id.","Include output_quality, workspace, human_review_required, and evidence_url when available.","Re-resolve before broad production rollout."]},"bestFor":["support-automation","helpdesk","support","automation","customer-support","helpdesk-ticketing"],"doNotUseFor":["Production credentials, payments, or irreversible account changes without explicit human review","Sensitive private data before reviewing repository code, license, and permission surface","Automatic installation in a production workspace"],"knownRisks":["Quality score needs review","Documentation summary is thin"],"backward_compatible":{"trust_score_v4":{"version":"trust-score-v4","score":77,"tier":"strong","label":"Strong shortlist","summary":"Good trust signals with a few areas worth checking before rollout."}}},"agent_proven":{"version":"agent-proven-v1","score":0,"tier":"unproven","label":"Needs first agent run","summary":"No agent outcome reports yet. Use Resolve, run one narrow sandbox task, then report the result.","metrics":{"totalOutcomes":0,"successfulOutcomes":0,"failedOutcomes":0,"installAttempts":0,"installSuccessRate":null,"successRate":null,"recentSuccessRate":null,"recentFailureRate":null,"riskBlocked":0,"setupRequired":0,"notRelevant":0,"avgOutputQuality":null,"avgTimeToUsefulMs":null,"productionOutcomes":0,"humanReviewRequired":0,"uniqueAgents":0,"lastOutcomeAt":null},"signals":[],"penalties":["No real agent outcome evidence yet"]},"audit":{"audit_score":76,"risk_level":"needs_review","risk_label":"Needs review","warnings":["Documentation summary is thin","Quality score needs review"]},"safety":{"score":64,"level":"review_before_install","label":"Review before install","safety_tier":{"tier":"reviewed","label":"Reviewed with permission notes","badge":"REVIEWED","summary":"Usable candidate, but the agent should surface permission and audit notes before installation.","recommended_action":"Require human approval before installing into a real workspace.","auto_install_policy":"review","reasons":["Documentation summary is thin","64/100 agent safety score"]},"auto_install_allowed":false,"human_review_required":true,"blocked":false,"audit_risk":"needs_review","permission_hints":[{"id":"network","label":"Network access","reason":"Skill likely fetches remote pages, APIs, repositories, or external services.","severity":"medium"}],"policy_warnings":["Documentation summary is thin"],"constraints_applied":{"max_risk":"medium","needs_install_command":true,"min_stars":0}},"safety_gate":{"tier":"reviewed","label":"Reviewed with permission notes","badge":"REVIEWED","auto_install_policy":"review","auto_install_allowed":false,"human_review_required":true,"blocked":false,"recommended_action":"Require human approval before installing into a real workspace.","reasons":["Documentation summary is thin","64/100 agent safety score"]},"decision":{"readiness_score":60,"readiness_label":"Prototype first","headline":"Fallback candidate for Customer support","role":"Fallback candidate","best_for":["Customer support workflows","general agent builders","builders willing to evaluate younger projects"],"risks":["No OpenAgentSkill engagement data yet"],"next_steps":["Install it in a sandbox agent and run one Customer support task end to end.","Compare output quality, latency, and failure behavior against at least one alternative.","Promote it into production only after reviewing repository permissions, license, and maintenance signals."]},"install_plan":{"target":"codex","label":"Codex install prompt","command":"npx skills add ruswan/helpdesk-laravel","value":"Install the \"Helpdesk Laravel\" agent skill from https://github.com/ruswan/helpdesk-laravel. Read its SKILL.md or equivalent instructions first, install only the files needed for this workspace, and summarize any required setup before using it. Skill purpose: A Helpdesk System with multiple admins, units, and roles based on Laravel and Filament After the install attempt, report the result to https://www.openagentskill.com/api/agent/outcome with POST JSON {\"event_id\":\"install_<unique-id>\",\"skill_slug\":\"ruswan-helpdesk-laravel\",\"task\":\"Install Helpdesk Laravel\",\"agent\":\"codex\",\"outcome\":\"success\",\"install_used\":true}. Replace event_id with a unique value and outcome with success or failed. Report success only after the skill is installed and a minimal verification passes.","kind":"agent-prompt","steps":["Review Helpdesk Laravel trust and audit signals before installing.","Send the install prompt to the target agent.","Install in a sandbox or low-risk workspace first.","Pin the repository source and re-check the audit before production use."],"targets":[{"id":"openagentskill-cli","label":"CLI","title":"OpenAgentSkill CLI","kind":"command","value":"npx --yes https://github.com/Leon-Drq/openagentskill/releases/download/cli-v0.2.1/openagentskill-0.2.1.tgz install ruswan-helpdesk-laravel","description":"Resolve policy, run the source installer safely, and report a verified install receipt.","copyLabel":"Copy command"},{"id":"codex","label":"Codex","title":"Codex install prompt","kind":"agent-prompt","value":"Install the \"Helpdesk Laravel\" agent skill from https://github.com/ruswan/helpdesk-laravel. Read its SKILL.md or equivalent instructions first, install only the files needed for this workspace, and summarize any required setup before using it. Skill purpose: A Helpdesk System with multiple admins, units, and roles based on Laravel and Filament After the install attempt, report the result to https://www.openagentskill.com/api/agent/outcome with POST JSON {\"event_id\":\"install_<unique-id>\",\"skill_slug\":\"ruswan-helpdesk-laravel\",\"task\":\"Install Helpdesk Laravel\",\"agent\":\"codex\",\"outcome\":\"success\",\"install_used\":true}. Replace event_id with a unique value and outcome with success or failed. Report success only after the skill is installed and a minimal verification passes.","description":"Give Codex a repo-aware install prompt when the skill is not available through a local CLI.","copyLabel":"Copy prompt"},{"id":"claude-code","label":"Claude Code","title":"Claude Code skill prompt","kind":"agent-prompt","value":"Add \"Helpdesk Laravel\" as a Claude Code skill from https://github.com/ruswan/helpdesk-laravel. Inspect the skill instructions, place the reusable skill files in the appropriate local skills location for this project, and report the activation steps. Skill purpose: A Helpdesk System with multiple admins, units, and roles based on Laravel and Filament After the install attempt, report the result to https://www.openagentskill.com/api/agent/outcome with POST JSON {\"event_id\":\"install_<unique-id>\",\"skill_slug\":\"ruswan-helpdesk-laravel\",\"task\":\"Install Helpdesk Laravel\",\"agent\":\"claude-code\",\"outcome\":\"success\",\"install_used\":true}. Replace event_id with a unique value and outcome with success or failed. Report success only after the skill is installed and a minimal verification passes.","description":"Use this prompt to ask Claude Code to add the skill and explain the local activation steps.","copyLabel":"Copy prompt"},{"id":"cursor","label":"Cursor","title":"Cursor rule prompt","kind":"agent-prompt","value":"Turn \"Helpdesk Laravel\" from https://github.com/ruswan/helpdesk-laravel into a reusable Cursor project rule or agent instruction. Preserve the core workflow, adapt paths to this repo, and keep the rule scoped to tasks where it is relevant. Skill purpose: A Helpdesk System with multiple admins, units, and roles based on Laravel and Filament After the install attempt, report the result to https://www.openagentskill.com/api/agent/outcome with POST JSON {\"event_id\":\"install_<unique-id>\",\"skill_slug\":\"ruswan-helpdesk-laravel\",\"task\":\"Install Helpdesk Laravel\",\"agent\":\"cursor\",\"outcome\":\"success\",\"install_used\":true}. Replace event_id with a unique value and outcome with success or failed. Report success only after the skill is installed and a minimal verification passes.","description":"Use this when installing as Cursor project rules or reusable agent instructions.","copyLabel":"Copy prompt"}]},"machine_metadata":{"version":"openagentskill-agent-metadata-v2","skill":{"slug":"ruswan-helpdesk-laravel","name":"Helpdesk Laravel","description":"A Helpdesk System with multiple admins, units, and roles based on Laravel and Filament","category":"support-automation","url":"https://www.openagentskill.com/skills/ruswan-helpdesk-laravel","repository":"https://github.com/ruswan/helpdesk-laravel","github_repo":"ruswan/helpdesk-laravel"},"suited_tasks":["Customer support workflows","general agent builders","builders willing to evaluate younger projects","Read user messages","Find relevant knowledge","Prepare clear next steps","Inspect repository metadata","Compare code changes"],"suited_agents":["PHP","Helpdesk","Codex","Claude Code","Cursor","OpenAgentSkill CLI","CLI"],"install":{"command":"npx skills add ruswan/helpdesk-laravel","ready":true,"targets":[{"id":"openagentskill-cli","label":"CLI","kind":"command","value":"npx --yes https://github.com/Leon-Drq/openagentskill/releases/download/cli-v0.2.1/openagentskill-0.2.1.tgz install ruswan-helpdesk-laravel"},{"id":"codex","label":"Codex","kind":"agent-prompt","value":"Install the \"Helpdesk Laravel\" agent skill from https://github.com/ruswan/helpdesk-laravel. Read its SKILL.md or equivalent instructions first, install only the files needed for this workspace, and summarize any required setup before using it. Skill purpose: A Helpdesk System with multiple admins, units, and roles based on Laravel and Filament After the install attempt, report the result to https://www.openagentskill.com/api/agent/outcome with POST JSON {\"event_id\":\"install_<unique-id>\",\"skill_slug\":\"ruswan-helpdesk-laravel\",\"task\":\"Install Helpdesk Laravel\",\"agent\":\"codex\",\"outcome\":\"success\",\"install_used\":true}. Replace event_id with a unique value and outcome with success or failed. Report success only after the skill is installed and a minimal verification passes."},{"id":"claude-code","label":"Claude Code","kind":"agent-prompt","value":"Add \"Helpdesk Laravel\" as a Claude Code skill from https://github.com/ruswan/helpdesk-laravel. Inspect the skill instructions, place the reusable skill files in the appropriate local skills location for this project, and report the activation steps. Skill purpose: A Helpdesk System with multiple admins, units, and roles based on Laravel and Filament After the install attempt, report the result to https://www.openagentskill.com/api/agent/outcome with POST JSON {\"event_id\":\"install_<unique-id>\",\"skill_slug\":\"ruswan-helpdesk-laravel\",\"task\":\"Install Helpdesk Laravel\",\"agent\":\"claude-code\",\"outcome\":\"success\",\"install_used\":true}. Replace event_id with a unique value and outcome with success or failed. Report success only after the skill is installed and a minimal verification passes."},{"id":"cursor","label":"Cursor","kind":"agent-prompt","value":"Turn \"Helpdesk Laravel\" from https://github.com/ruswan/helpdesk-laravel into a reusable Cursor project rule or agent instruction. Preserve the core workflow, adapt paths to this repo, and keep the rule scoped to tasks where it is relevant. Skill purpose: A Helpdesk System with multiple admins, units, and roles based on Laravel and Filament After the install attempt, report the result to https://www.openagentskill.com/api/agent/outcome with POST JSON {\"event_id\":\"install_<unique-id>\",\"skill_slug\":\"ruswan-helpdesk-laravel\",\"task\":\"Install Helpdesk Laravel\",\"agent\":\"cursor\",\"outcome\":\"success\",\"install_used\":true}. Replace event_id with a unique value and outcome with success or failed. Report success only after the skill is installed and a minimal verification passes."}],"handoff_url":"https://www.openagentskill.com/api/skills/ruswan-helpdesk-laravel/install","manifest_url":"https://www.openagentskill.com/api/registry/manifest/ruswan-helpdesk-laravel"},"trust":{"score":77,"label":"Strong shortlist","version":"trust-score-v4","install_policy":"human_review_before_install","evidence":{"stars":"102 GitHub stars","repoActivity":"102 stars, 51 forks","lastPushed":"4mo since push","license":"MIT","repository":"https://github.com/ruswan/helpdesk-laravel","install":"npx skills add ruswan/helpdesk-laravel","installSafety":"standard package or runtime install path","permissionSurface":"no high-risk permission surface in public metadata","documentation":"Usable metadata, review docs","agentOutcomes":"No agent outcome data yet"},"outcome_evidence":{"total":0,"successes":0,"failures":0,"not_relevant":0,"success_rate":null,"recent_success_rate":null,"recent_failure_rate":null,"install_attempts":0,"install_success_rate":null,"risk_blocked":0,"setup_required":0,"avg_output_quality":null,"production_outcomes":0,"last_outcome_at":null,"label":"No agent outcome data yet"},"auto_install":{"allowed":false,"sandbox_required":true,"reason":"Human review or sandbox validation is required before automatic installation."},"best_for":["support-automation","helpdesk","support","automation","customer-support","helpdesk-ticketing"],"known_risks":["Quality score needs review","Documentation summary is thin"]},"agent_proven":{"version":"agent-proven-v1","score":0,"tier":"unproven","label":"Needs first agent run","summary":"No agent outcome reports yet. Use Resolve, run one narrow sandbox task, then report the result.","metrics":{"totalOutcomes":0,"successfulOutcomes":0,"failedOutcomes":0,"installAttempts":0,"installSuccessRate":null,"successRate":null,"recentSuccessRate":null,"recentFailureRate":null,"riskBlocked":0,"setupRequired":0,"notRelevant":0,"avgOutputQuality":null,"avgTimeToUsefulMs":null,"productionOutcomes":0,"humanReviewRequired":0,"uniqueAgents":0,"lastOutcomeAt":null},"signals":[],"penalties":["No real agent outcome evidence yet"]},"audit":{"score":76,"risk_level":"needs_review","risk_label":"Needs review","warnings":["Documentation summary is thin","Quality score needs review"]},"safety_gate":{"tier":"reviewed","label":"Reviewed with permission notes","auto_install_policy":"review","auto_install_allowed":false,"human_review_required":true,"blocked":false,"recommended_action":"Require human approval before installing into a real workspace."},"quality":{"score":61,"label":"Promising"},"supply":{"track":"Coding and developer agents","scenario":"GitHub automation","maintenance":"4mo since push","risk":"Needs review"},"alternative_skills":[],"do_not_use_when":["teams that need a vendor-supported SLA","high-compliance environments without internal security review","No OpenAgentSkill engagement data yet","Documentation summary is thin","Quality score needs review","Production credentials, payments, or irreversible account changes without explicit human review","Sensitive private data before reviewing repository code, license, and permission surface","Automatic installation in a production workspace"],"agent_contract":{"task_input":"Use Redmine Helpdesk","recommended_action":"Require human approval before installing into a real workspace.","install_policy":"review","minimum_review_before_use":["Trust: 77/100 Strong shortlist","Audit: 76/100 Needs review","Safety: 64/100 Review before install","Review repository, license, install command, and permission surface before production use."],"expected_agent_output":{"selected_skill":"ruswan-helpdesk-laravel (Helpdesk Laravel)","install_command":"npx skills add ruswan/helpdesk-laravel","risk_summary":"Needs review; Reviewed with permission notes; Review before production","verification_result":"Report the smallest successful task, files touched, warnings, and any missing setup."}},"outcome_feedback":{"endpoint":"https://www.openagentskill.com/api/agent/outcome","method":"POST","requires_resolve_event_id":true,"event_id_source":"Use install_receipt.outcome_feedback.event_id or feedback.event_id returned by /api/agent/resolve for the current task.","expected_outcomes":["success","failed","not_relevant","blocked_by_risk","setup_required"],"payload_template":{"event_id":"<install_receipt.outcome_feedback.event_id or feedback.event_id from /api/agent/resolve>","skill_slug":"ruswan-helpdesk-laravel","task":"Use Redmine Helpdesk","agent":"codex","outcome":"success","install_used":true,"risk_blocked":false,"setup_required":false,"task_success":true,"output_quality":4,"error_type":null,"human_review_required":false,"workspace":"sandbox","time_to_useful_ms":120000,"notes":"Report the smallest successful task, setup friction, files touched, and risk notes."}},"endpoints":{"web":"https://www.openagentskill.com/skills/ruswan-helpdesk-laravel","api":"https://www.openagentskill.com/api/agent/skills/ruswan-helpdesk-laravel","audit":"https://www.openagentskill.com/skills/ruswan-helpdesk-laravel/audit","eval":"https://www.openagentskill.com/api/agent/evals?slug=ruswan-helpdesk-laravel&task=Use%20Redmine%20Helpdesk&max_risk=medium","resolve":"https://www.openagentskill.com/api/agent/resolve?task=Use%20Redmine%20Helpdesk&agent=codex&max_risk=medium","receipt":"https://www.openagentskill.com/api/agent/receipt?task=Use%20Redmine%20Helpdesk&agent=codex&max_risk=medium&format=text","install":"https://www.openagentskill.com/api/skills/ruswan-helpdesk-laravel/install","manifest":"https://www.openagentskill.com/api/registry/manifest/ruswan-helpdesk-laravel"}},"use_cases":[{"slug":"customer-support","title":"Customer support","url":"https://www.openagentskill.com/use-cases/customer-support"},{"slug":"github-automation","title":"GitHub automation","url":"https://www.openagentskill.com/use-cases/github-automation"},{"slug":"coding-agents","title":"Coding agents","url":"https://www.openagentskill.com/use-cases/coding-agents"}],"urls":{"web":"https://www.openagentskill.com/skills/ruswan-helpdesk-laravel","api":"https://www.openagentskill.com/api/agent/skills/ruswan-helpdesk-laravel","install_api":"https://www.openagentskill.com/api/skills/ruswan-helpdesk-laravel/install","audit":"https://www.openagentskill.com/skills/ruswan-helpdesk-laravel/audit","eval":"https://www.openagentskill.com/api/agent/evals?slug=ruswan-helpdesk-laravel&task=Use%20Redmine%20Helpdesk&max_risk=medium","badge":"https://www.openagentskill.com/api/badge/ruswan-helpdesk-laravel?metric=audit","repository":"https://github.com/ruswan/helpdesk-laravel"}},{"rank":5,"match_score":52,"raw_match_score":429.6,"semantic_relevance":52,"skill":{"slug":"faveosuite-faveo-helpdesk","name":"Faveo Helpdesk","description":"Faveo Open source ticketing system build on Laravel framework","category":"support-automation","github_stars":1238,"created_at":"2026-06-16T10:06:35.516649+00:00","updated_at":"2026-05-28T04:24:21+00:00","repository":"https://github.com/faveosuite/faveo-helpdesk","github_repo":"faveosuite/faveo-helpdesk"},"recommendation_reasons":["Matches task terms: helpdesk","Useful GitHub adoption: 1,238 stars","Install handoff is available","Repository freshness signal is available","Registry match score 52"],"supply_profile":{"track":{"slug":"coding","label":"Coding and developer agents","shortLabel":"Coding","description":"Code review, repo analysis, testing, CI, GitHub, DevOps, and developer workflow skills."},"scenario":{"label":"GitHub automation","description":"I need my agent to triage GitHub issues, review pull requests, and summarize repository changes.","useCases":[{"slug":"customer-support","title":"Customer support"},{"slug":"browser-automation","title":"Browser automation"},{"slug":"github-automation","title":"GitHub automation"}]},"applicableAgents":["CLI","Codex","Claude Code","Cursor","PHP"],"install":{"ready":true,"command":"npx skills add faveosuite/faveo-helpdesk","primaryTarget":"CLI","targetCount":4},"githubQuality":{"stars":1238,"starsLabel":"1.2K","forks":595,"license":"OSL-3.0","qualityScore":90,"trustScore":86,"auditScore":88},"maintenance":{"status":"active","label":"3mo since push","daysSincePush":86,"lastPushedAt":"2026-05-28T04:24:21+00:00"},"risk":{"level":"safe_to_try","label":"Safe to try","requiresReview":true,"notes":["Documentation summary is thin","README/SKILL.md completeness: Public metadata needs stronger README/SKILL.md context"]},"coverageTags":["Coding","GitHub automation","support-automation","customer-support","automation","helpdesk","helpdesk-ticketing","ticketing-system"]},"quality":{"score":90,"tier":"excellent","label":"Excellent","summary":"High-confidence pick with strong adoption and healthy maintenance signals.","signals":[{"label":"GitHub stars","value":"1.2K","tone":"positive"},{"label":"Freshness","value":"3mo ago","tone":"positive"},{"label":"Install ready","value":"Yes","tone":"positive"},{"label":"License","value":"OSL-3.0","tone":"neutral"}],"warnings":[]},"trust":{"version":"trust-score-v4","score":86,"tier":"production","label":"Production candidate","summary":"Strong OpenAgentSkill Trust Score across adoption, recent maintenance, license clarity, documentation, dependency/runtime risk, install safety, permission surface, and install availability.","recommendedAction":"Shortlist for production use, then run a normal repository and dependency review.","dimensions":[{"id":"github_adoption","label":"GitHub adoption","score":86,"weight":0.13,"status":"pass","detail":"1.2K GitHub stars"},{"id":"repo_activity","label":"Stars/forks activity","score":83,"weight":0.08,"status":"pass","detail":"1.2K stars, 595 forks; issue activity unavailable in current metadata"},{"id":"maintenance","label":"Recent maintenance","score":88,"weight":0.14,"status":"pass","detail":"3mo since push"},{"id":"license","label":"License clarity","score":86,"weight":0.09,"status":"pass","detail":"OSL-3.0"},{"id":"documentation","label":"README/SKILL.md completeness","score":50,"weight":0.14,"status":"warn","detail":"Public metadata needs stronger README/SKILL.md context"},{"id":"dependency_risk","label":"Dependency/runtime risk","score":90,"weight":0.12,"status":"pass","detail":"no major dependency risk hints in public metadata"},{"id":"installability","label":"Install availability","score":92,"weight":0.1,"status":"pass","detail":"npx skills add faveosuite/faveo-helpdesk"},{"id":"install_safety","label":"Install command safety","score":92,"weight":0.1,"status":"pass","detail":"standard package or runtime install path"},{"id":"permission_surface","label":"Permission surface","score":100,"weight":0.07,"status":"pass","detail":"no high-risk permission surface in public metadata"},{"id":"repository","label":"Repository evidence","score":86,"weight":0.04,"status":"pass","detail":"https://github.com/faveosuite/faveo-helpdesk"},{"id":"review_status","label":"Review status","score":88,"weight":0.05,"status":"pass","detail":"AI review data available"},{"id":"agent_outcomes","label":"Agent Proven outcomes","score":54,"weight":0.13,"status":"info","detail":"No agent outcome data yet"}],"checks":[{"status":"pass","label":"GitHub adoption","detail":"1.2K GitHub stars"},{"status":"pass","label":"Stars/forks activity","detail":"1.2K stars, 595 forks; issue activity unavailable in current metadata"},{"status":"pass","label":"Recent maintenance","detail":"3mo since push"},{"status":"pass","label":"License clarity","detail":"OSL-3.0"},{"status":"warn","label":"README/SKILL.md completeness","detail":"Public metadata needs stronger README/SKILL.md context"},{"status":"pass","label":"Dependency/runtime risk","detail":"no major dependency risk hints in public metadata"},{"status":"pass","label":"Install availability","detail":"npx skills add faveosuite/faveo-helpdesk"},{"status":"pass","label":"Install command safety","detail":"standard package or runtime install path"},{"status":"pass","label":"Permission surface","detail":"no high-risk permission surface in public metadata"},{"status":"pass","label":"Repository evidence","detail":"https://github.com/faveosuite/faveo-helpdesk"},{"status":"pass","label":"Review status","detail":"AI review data available"},{"status":"info","label":"Agent Proven outcomes","detail":"No agent outcome data yet"},{"status":"pass","label":"Ownership","detail":"Listing manually verified"},{"status":"info","label":"OpenAgentSkill usage","detail":"No local usage activity yet"},{"status":"info","label":"Agent outcomes","detail":"No agent outcome data yet"}],"strengths":["Manually verified listing","AI review approved","Install path is available","Repository evidence is available","Recently maintained repository","Meaningful GitHub adoption signal","Install command has no obvious high-risk pattern"],"warnings":["Documentation summary is thin","README/SKILL.md completeness: Public metadata needs stronger README/SKILL.md context"],"evidence":{"stars":"1.2K GitHub stars","repoActivity":"1.2K stars, 595 forks","lastPushed":"3mo since push","license":"OSL-3.0","repository":"https://github.com/faveosuite/faveo-helpdesk","install":"npx skills add faveosuite/faveo-helpdesk","installSafety":"standard package or runtime install path","permissionSurface":"no high-risk permission surface in public metadata","documentation":"Thin public metadata","agentOutcomes":"No agent outcome data yet"},"installReadiness":{"ready":true,"command":"npx skills add faveosuite/faveo-helpdesk","policy":"agent_install_candidate","label":"Agent install candidate","notes":["Install path is available","Repository evidence is available","License is declared","No Agent Proven outcome evidence yet","3mo since push"]},"agentCompatibility":["PHP","Support Automation","Codex","Claude Code","Cursor","OpenAgentSkill CLI"],"riskSummary":{"level":"medium","label":"Review before production","notes":["Documentation summary is thin","README/SKILL.md completeness: Public metadata needs stronger README/SKILL.md context"]},"outcomeEvidence":{"total":0,"successes":0,"failures":0,"notRelevant":0,"successRate":null,"installAttempts":0,"riskBlocked":0,"setupRequired":0,"installSuccessRate":null,"avgOutputQuality":null,"avgTimeToUsefulMs":null,"productionOutcomes":0,"humanReviewRequired":0,"recentSuccessRate":null,"recentFailureRate":null,"uniqueAgents":0,"agentProvenScore":0,"agentProvenLabel":"Needs first agent run","lastOutcomeAt":null,"label":"No agent outcome data yet"},"autoInstall":{"allowed":true,"sandboxRequired":true,"policy":"agent_install_candidate","reason":"Trust Score v4 allows sandbox-first agent installation after normal workspace review."},"bestFor":["support-automation","customer-support","automation","helpdesk","helpdesk-ticketing","ticketing-system"],"doNotUseFor":["Production credentials, payments, or irreversible account changes without explicit human review","Sensitive private data before reviewing repository code, license, and permission surface"],"knownRisks":["Documentation summary is thin","README/SKILL.md completeness: Public metadata needs stronger README/SKILL.md context"]},"trust_v5":{"version":"trust-score-v5","score":80,"base_score":86,"outcome_confidence":0,"tier":"strong","label":"Review then install","summary":"Good shortlist signal, but the agent should review audit notes, install policy, and outcome evidence before running it.","recommendedAction":"Use as the primary candidate after human or sandbox review.","decision":{"install_policy":"agent_install_candidate","auto_install_allowed":false,"human_review_required":true,"sandbox_first":true,"agent_action":"Ask for approval or run a sandbox-only trial before installing.","reasoning":["80/100 Trust Score v5","86/100 Trust Score v4 baseline","Needs more real agent outcomes before unattended install","Install path is available","Review before production"],"review_required_when":["The workspace contains production secrets, payments, private customer data, or irreversible actions.","The install command requests shell, network, credential, database, or broad filesystem access.","Outcome evidence is missing, recently failed, or required human review.","Production credentials, payments, or irreversible account changes without explicit human review","Sensitive private data before reviewing repository code, license, and permission surface"]},"dimensions":[{"id":"github_adoption","label":"GitHub adoption","score":86,"weight":0.13,"status":"pass","detail":"1.2K GitHub stars"},{"id":"repo_activity","label":"Stars/forks activity","score":83,"weight":0.08,"status":"pass","detail":"1.2K stars, 595 forks; issue activity unavailable in current metadata"},{"id":"maintenance","label":"Recent maintenance","score":88,"weight":0.14,"status":"pass","detail":"3mo since push"},{"id":"license","label":"License clarity","score":86,"weight":0.09,"status":"pass","detail":"OSL-3.0"},{"id":"documentation","label":"README/SKILL.md completeness","score":50,"weight":0.14,"status":"warn","detail":"Public metadata needs stronger README/SKILL.md context"},{"id":"dependency_risk","label":"Dependency/runtime risk","score":90,"weight":0.12,"status":"pass","detail":"no major dependency risk hints in public metadata"},{"id":"installability","label":"Install availability","score":92,"weight":0.1,"status":"pass","detail":"npx skills add faveosuite/faveo-helpdesk"},{"id":"install_safety","label":"Install command safety","score":92,"weight":0.1,"status":"pass","detail":"standard package or runtime install path"},{"id":"permission_surface","label":"Permission surface","score":100,"weight":0.07,"status":"pass","detail":"no high-risk permission surface in public metadata"},{"id":"repository","label":"Repository evidence","score":86,"weight":0.04,"status":"pass","detail":"https://github.com/faveosuite/faveo-helpdesk"},{"id":"review_status","label":"Review status","score":88,"weight":0.05,"status":"pass","detail":"AI review data available"},{"id":"agent_outcomes","label":"Agent Proven outcomes","score":54,"weight":0.13,"status":"info","detail":"No agent outcome data yet"}],"checks":[{"status":"pass","label":"GitHub adoption","detail":"1.2K GitHub stars"},{"status":"pass","label":"Stars/forks activity","detail":"1.2K stars, 595 forks; issue activity unavailable in current metadata"},{"status":"pass","label":"Recent maintenance","detail":"3mo since push"},{"status":"pass","label":"License clarity","detail":"OSL-3.0"},{"status":"warn","label":"README/SKILL.md completeness","detail":"Public metadata needs stronger README/SKILL.md context"},{"status":"pass","label":"Dependency/runtime risk","detail":"no major dependency risk hints in public metadata"},{"status":"pass","label":"Install availability","detail":"npx skills add faveosuite/faveo-helpdesk"},{"status":"pass","label":"Install command safety","detail":"standard package or runtime install path"},{"status":"pass","label":"Permission surface","detail":"no high-risk permission surface in public metadata"},{"status":"pass","label":"Repository evidence","detail":"https://github.com/faveosuite/faveo-helpdesk"},{"status":"pass","label":"Review status","detail":"AI review data available"},{"status":"info","label":"Agent Proven outcomes","detail":"No agent outcome data yet"},{"status":"pass","label":"Ownership","detail":"Listing manually verified"},{"status":"info","label":"OpenAgentSkill usage","detail":"No local usage activity yet"},{"status":"info","label":"Agent outcomes","detail":"No agent outcome data yet"}],"strengths":["Manually verified listing","AI review approved","Install path is available","Repository evidence is available","Recently maintained repository","Meaningful GitHub adoption signal","Install command has no obvious high-risk pattern","Outcome loop is ready but needs first real agent run"],"warnings":["Documentation summary is thin","README/SKILL.md completeness: Public metadata needs stronger README/SKILL.md context","No real agent outcome reports yet","Human review required before unattended installation"],"evidence":{"stars":"1.2K GitHub stars","repoActivity":"1.2K stars, 595 forks","lastPushed":"3mo since push","license":"OSL-3.0","repository":"https://github.com/faveosuite/faveo-helpdesk","install":"npx skills add faveosuite/faveo-helpdesk","installSafety":"standard package or runtime install path","permissionSurface":"no high-risk permission surface in public metadata","documentation":"Thin public metadata","agentOutcomes":"No agent outcome data yet","agentProvenScore":0,"outcomeConfidence":"0%","installPolicy":"agent_install_candidate"},"installReadiness":{"ready":true,"command":"npx skills add faveosuite/faveo-helpdesk","policy":"agent_install_candidate","label":"Agent install candidate","notes":["Install path is available","Repository evidence is available","License is declared","No Agent Proven outcome evidence yet","3mo since push","Trust Score v5 requires review or sandbox-only use before install."]},"agentCompatibility":["PHP","Support Automation","Codex","Claude Code","Cursor","OpenAgentSkill CLI"],"riskSummary":{"level":"medium","label":"Review before production","notes":["Documentation summary is thin","README/SKILL.md completeness: Public metadata needs stronger README/SKILL.md context"]},"outcomeEvidence":{"total":0,"successes":0,"failures":0,"notRelevant":0,"successRate":null,"installAttempts":0,"riskBlocked":0,"setupRequired":0,"installSuccessRate":null,"avgOutputQuality":null,"avgTimeToUsefulMs":null,"productionOutcomes":0,"humanReviewRequired":0,"recentSuccessRate":null,"recentFailureRate":null,"uniqueAgents":0,"agentProvenScore":0,"agentProvenLabel":"Needs first agent run","lastOutcomeAt":null,"label":"No agent outcome data yet"},"autoInstall":{"allowed":false,"sandboxRequired":true,"policy":"agent_install_candidate","reason":"Ask for approval or run a sandbox-only trial before installing."},"outcome_loop":{"version":"openagentskill-agent-outcome-v3","required_after_install":true,"endpoint":"/api/agent/outcome","method":"POST","event_id_source":"feedback.event_id, install_receipt.resolve_event_id, or decision_packet.outcome_feedback.event_id","expected_outcomes":["success","failed","not_relevant","blocked_by_risk","setup_required"],"required_fields":["event_id","skill_slug","task"],"quality_fields":["task_success","output_quality","error_type","human_review_required","used_in_production","workspace","evidence_url","time_to_useful_ms"],"ranking_inputs_updated":["Trust Score v5 outcome confidence","Agent Proven Score","Resolve ranking task-fit evidence","Skill detail machine-readable metadata","Outcome leaderboard"]},"agent_contract":{"suited_tasks":["support-automation","customer-support","automation","helpdesk","helpdesk-ticketing","ticketing-system"],"suited_agents":["PHP","Support Automation","Codex","Claude Code","Cursor","OpenAgentSkill CLI"],"install_command":"npx skills add faveosuite/faveo-helpdesk","trust_score":80,"trust_version":"trust-score-v5","risk_level":"medium","do_not_use_when":["Production credentials, payments, or irreversible account changes without explicit human review","Sensitive private data before reviewing repository code, license, and permission surface"],"before_install":["Read the audit page and machine-readable metadata.","Confirm the install command, license, and permission surface fit the workspace.","Get explicit human approval or choose an alternative before installing."],"after_run":["Report the outcome to /api/agent/outcome using the resolve event id.","Include output_quality, workspace, human_review_required, and evidence_url when available.","Re-resolve before broad production rollout."]},"bestFor":["support-automation","customer-support","automation","helpdesk","helpdesk-ticketing","ticketing-system"],"doNotUseFor":["Production credentials, payments, or irreversible account changes without explicit human review","Sensitive private data before reviewing repository code, license, and permission surface"],"knownRisks":["Documentation summary is thin","README/SKILL.md completeness: Public metadata needs stronger README/SKILL.md context"],"backward_compatible":{"trust_score_v4":{"version":"trust-score-v4","score":86,"tier":"production","label":"Production candidate","summary":"Strong OpenAgentSkill Trust Score across adoption, recent maintenance, license clarity, documentation, dependency/runtime risk, install safety, permission surface, and install availability."}}},"agent_proven":{"version":"agent-proven-v1","score":0,"tier":"unproven","label":"Needs first agent run","summary":"No agent outcome reports yet. Use Resolve, run one narrow sandbox task, then report the result.","metrics":{"totalOutcomes":0,"successfulOutcomes":0,"failedOutcomes":0,"installAttempts":0,"installSuccessRate":null,"successRate":null,"recentSuccessRate":null,"recentFailureRate":null,"riskBlocked":0,"setupRequired":0,"notRelevant":0,"avgOutputQuality":null,"avgTimeToUsefulMs":null,"productionOutcomes":0,"humanReviewRequired":0,"uniqueAgents":0,"lastOutcomeAt":null},"signals":[],"penalties":["No real agent outcome evidence yet"]},"audit":{"audit_score":88,"risk_level":"safe_to_try","risk_label":"Safe to try","warnings":["Documentation summary is thin","README/SKILL.md completeness: Public metadata needs stronger README/SKILL.md context"]},"safety":{"score":76,"level":"review_before_install","label":"Review before install","safety_tier":{"tier":"reviewed","label":"Reviewed","badge":"REVIEWED","summary":"Good audit and safety signals with no high-risk permission hints in public metadata.","recommended_action":"Review the audit page, then allow agent install in a sandboxed workflow.","auto_install_policy":"review","reasons":["Safe-to-try audit","76/100 agent safety score"]},"auto_install_allowed":false,"human_review_required":true,"blocked":false,"audit_risk":"safe_to_try","permission_hints":[{"id":"network","label":"Network access","reason":"Skill likely fetches remote pages, APIs, repositories, or external services.","severity":"medium"}],"policy_warnings":["Documentation summary is thin"],"constraints_applied":{"max_risk":"medium","needs_install_command":true,"min_stars":0}},"safety_gate":{"tier":"reviewed","label":"Reviewed","badge":"REVIEWED","auto_install_policy":"review","auto_install_allowed":false,"human_review_required":true,"blocked":false,"recommended_action":"Review the audit page, then allow agent install in a sandboxed workflow.","reasons":["Safe-to-try audit","76/100 agent safety score"]},"decision":{"readiness_score":100,"readiness_label":"Production-ready","headline":"Primary pick for Customer support","role":"Primary pick","best_for":["Customer support workflows","general agent builders","teams that value GitHub adoption signals"],"risks":["No OpenAgentSkill engagement data yet"],"next_steps":["Install it in a sandbox agent and run one Customer support task end to end.","Compare output quality, latency, and failure behavior against at least one alternative.","Promote it into production only after reviewing repository permissions, license, and maintenance signals."]},"install_plan":{"target":"codex","label":"Codex install prompt","command":"npx skills add faveosuite/faveo-helpdesk","value":"Install the \"Faveo Helpdesk\" agent skill from https://github.com/faveosuite/faveo-helpdesk. Read its SKILL.md or equivalent instructions first, install only the files needed for this workspace, and summarize any required setup before using it. Skill purpose: Faveo Open source ticketing system build on Laravel framework After the install attempt, report the result to https://www.openagentskill.com/api/agent/outcome with POST JSON {\"event_id\":\"install_<unique-id>\",\"skill_slug\":\"faveosuite-faveo-helpdesk\",\"task\":\"Install Faveo Helpdesk\",\"agent\":\"codex\",\"outcome\":\"success\",\"install_used\":true}. Replace event_id with a unique value and outcome with success or failed. Report success only after the skill is installed and a minimal verification passes.","kind":"agent-prompt","steps":["Review Faveo Helpdesk trust and audit signals before installing.","Send the install prompt to the target agent.","Install in a sandbox or low-risk workspace first.","Pin the repository source and re-check the audit before production use."],"targets":[{"id":"openagentskill-cli","label":"CLI","title":"OpenAgentSkill CLI","kind":"command","value":"npx --yes https://github.com/Leon-Drq/openagentskill/releases/download/cli-v0.2.1/openagentskill-0.2.1.tgz install faveosuite-faveo-helpdesk","description":"Resolve policy, run the source installer safely, and report a verified install receipt.","copyLabel":"Copy command"},{"id":"codex","label":"Codex","title":"Codex install prompt","kind":"agent-prompt","value":"Install the \"Faveo Helpdesk\" agent skill from https://github.com/faveosuite/faveo-helpdesk. Read its SKILL.md or equivalent instructions first, install only the files needed for this workspace, and summarize any required setup before using it. Skill purpose: Faveo Open source ticketing system build on Laravel framework After the install attempt, report the result to https://www.openagentskill.com/api/agent/outcome with POST JSON {\"event_id\":\"install_<unique-id>\",\"skill_slug\":\"faveosuite-faveo-helpdesk\",\"task\":\"Install Faveo Helpdesk\",\"agent\":\"codex\",\"outcome\":\"success\",\"install_used\":true}. Replace event_id with a unique value and outcome with success or failed. Report success only after the skill is installed and a minimal verification passes.","description":"Give Codex a repo-aware install prompt when the skill is not available through a local CLI.","copyLabel":"Copy prompt"},{"id":"claude-code","label":"Claude Code","title":"Claude Code skill prompt","kind":"agent-prompt","value":"Add \"Faveo Helpdesk\" as a Claude Code skill from https://github.com/faveosuite/faveo-helpdesk. Inspect the skill instructions, place the reusable skill files in the appropriate local skills location for this project, and report the activation steps. Skill purpose: Faveo Open source ticketing system build on Laravel framework After the install attempt, report the result to https://www.openagentskill.com/api/agent/outcome with POST JSON {\"event_id\":\"install_<unique-id>\",\"skill_slug\":\"faveosuite-faveo-helpdesk\",\"task\":\"Install Faveo Helpdesk\",\"agent\":\"claude-code\",\"outcome\":\"success\",\"install_used\":true}. Replace event_id with a unique value and outcome with success or failed. Report success only after the skill is installed and a minimal verification passes.","description":"Use this prompt to ask Claude Code to add the skill and explain the local activation steps.","copyLabel":"Copy prompt"},{"id":"cursor","label":"Cursor","title":"Cursor rule prompt","kind":"agent-prompt","value":"Turn \"Faveo Helpdesk\" from https://github.com/faveosuite/faveo-helpdesk into a reusable Cursor project rule or agent instruction. Preserve the core workflow, adapt paths to this repo, and keep the rule scoped to tasks where it is relevant. Skill purpose: Faveo Open source ticketing system build on Laravel framework After the install attempt, report the result to https://www.openagentskill.com/api/agent/outcome with POST JSON {\"event_id\":\"install_<unique-id>\",\"skill_slug\":\"faveosuite-faveo-helpdesk\",\"task\":\"Install Faveo Helpdesk\",\"agent\":\"cursor\",\"outcome\":\"success\",\"install_used\":true}. Replace event_id with a unique value and outcome with success or failed. Report success only after the skill is installed and a minimal verification passes.","description":"Use this when installing as Cursor project rules or reusable agent instructions.","copyLabel":"Copy prompt"}]},"machine_metadata":{"version":"openagentskill-agent-metadata-v2","skill":{"slug":"faveosuite-faveo-helpdesk","name":"Faveo Helpdesk","description":"Faveo Open source ticketing system build on Laravel framework","category":"support-automation","url":"https://www.openagentskill.com/skills/faveosuite-faveo-helpdesk","repository":"https://github.com/faveosuite/faveo-helpdesk","github_repo":"faveosuite/faveo-helpdesk"},"suited_tasks":["Customer support workflows","general agent builders","teams that value GitHub adoption signals","Read user messages","Find relevant knowledge","Prepare clear next steps","Navigate pages","Click and type safely"],"suited_agents":["PHP","Support Automation","Codex","Claude Code","Cursor","OpenAgentSkill CLI","CLI"],"install":{"command":"npx skills add faveosuite/faveo-helpdesk","ready":true,"targets":[{"id":"openagentskill-cli","label":"CLI","kind":"command","value":"npx --yes https://github.com/Leon-Drq/openagentskill/releases/download/cli-v0.2.1/openagentskill-0.2.1.tgz install faveosuite-faveo-helpdesk"},{"id":"codex","label":"Codex","kind":"agent-prompt","value":"Install the \"Faveo Helpdesk\" agent skill from https://github.com/faveosuite/faveo-helpdesk. Read its SKILL.md or equivalent instructions first, install only the files needed for this workspace, and summarize any required setup before using it. Skill purpose: Faveo Open source ticketing system build on Laravel framework After the install attempt, report the result to https://www.openagentskill.com/api/agent/outcome with POST JSON {\"event_id\":\"install_<unique-id>\",\"skill_slug\":\"faveosuite-faveo-helpdesk\",\"task\":\"Install Faveo Helpdesk\",\"agent\":\"codex\",\"outcome\":\"success\",\"install_used\":true}. Replace event_id with a unique value and outcome with success or failed. Report success only after the skill is installed and a minimal verification passes."},{"id":"claude-code","label":"Claude Code","kind":"agent-prompt","value":"Add \"Faveo Helpdesk\" as a Claude Code skill from https://github.com/faveosuite/faveo-helpdesk. Inspect the skill instructions, place the reusable skill files in the appropriate local skills location for this project, and report the activation steps. Skill purpose: Faveo Open source ticketing system build on Laravel framework After the install attempt, report the result to https://www.openagentskill.com/api/agent/outcome with POST JSON {\"event_id\":\"install_<unique-id>\",\"skill_slug\":\"faveosuite-faveo-helpdesk\",\"task\":\"Install Faveo Helpdesk\",\"agent\":\"claude-code\",\"outcome\":\"success\",\"install_used\":true}. Replace event_id with a unique value and outcome with success or failed. Report success only after the skill is installed and a minimal verification passes."},{"id":"cursor","label":"Cursor","kind":"agent-prompt","value":"Turn \"Faveo Helpdesk\" from https://github.com/faveosuite/faveo-helpdesk into a reusable Cursor project rule or agent instruction. Preserve the core workflow, adapt paths to this repo, and keep the rule scoped to tasks where it is relevant. Skill purpose: Faveo Open source ticketing system build on Laravel framework After the install attempt, report the result to https://www.openagentskill.com/api/agent/outcome with POST JSON {\"event_id\":\"install_<unique-id>\",\"skill_slug\":\"faveosuite-faveo-helpdesk\",\"task\":\"Install Faveo Helpdesk\",\"agent\":\"cursor\",\"outcome\":\"success\",\"install_used\":true}. Replace event_id with a unique value and outcome with success or failed. Report success only after the skill is installed and a minimal verification passes."}],"handoff_url":"https://www.openagentskill.com/api/skills/faveosuite-faveo-helpdesk/install","manifest_url":"https://www.openagentskill.com/api/registry/manifest/faveosuite-faveo-helpdesk"},"trust":{"score":86,"label":"Production candidate","version":"trust-score-v4","install_policy":"agent_install_candidate","evidence":{"stars":"1.2K GitHub stars","repoActivity":"1.2K stars, 595 forks","lastPushed":"3mo since push","license":"OSL-3.0","repository":"https://github.com/faveosuite/faveo-helpdesk","install":"npx skills add faveosuite/faveo-helpdesk","installSafety":"standard package or runtime install path","permissionSurface":"no high-risk permission surface in public metadata","documentation":"Thin public metadata","agentOutcomes":"No agent outcome data yet"},"outcome_evidence":{"total":0,"successes":0,"failures":0,"not_relevant":0,"success_rate":null,"recent_success_rate":null,"recent_failure_rate":null,"install_attempts":0,"install_success_rate":null,"risk_blocked":0,"setup_required":0,"avg_output_quality":null,"production_outcomes":0,"last_outcome_at":null,"label":"No agent outcome data yet"},"auto_install":{"allowed":true,"sandbox_required":true,"reason":"Trust Score v4 allows sandbox-first agent installation after normal workspace review."},"best_for":["support-automation","customer-support","automation","helpdesk","helpdesk-ticketing","ticketing-system"],"known_risks":["Documentation summary is thin","README/SKILL.md completeness: Public metadata needs stronger README/SKILL.md context"]},"agent_proven":{"version":"agent-proven-v1","score":0,"tier":"unproven","label":"Needs first agent run","summary":"No agent outcome reports yet. Use Resolve, run one narrow sandbox task, then report the result.","metrics":{"totalOutcomes":0,"successfulOutcomes":0,"failedOutcomes":0,"installAttempts":0,"installSuccessRate":null,"successRate":null,"recentSuccessRate":null,"recentFailureRate":null,"riskBlocked":0,"setupRequired":0,"notRelevant":0,"avgOutputQuality":null,"avgTimeToUsefulMs":null,"productionOutcomes":0,"humanReviewRequired":0,"uniqueAgents":0,"lastOutcomeAt":null},"signals":[],"penalties":["No real agent outcome evidence yet"]},"audit":{"score":88,"risk_level":"safe_to_try","risk_label":"Safe to try","warnings":["Documentation summary is thin","README/SKILL.md completeness: Public metadata needs stronger README/SKILL.md context"]},"safety_gate":{"tier":"reviewed","label":"Reviewed","auto_install_policy":"review","auto_install_allowed":false,"human_review_required":true,"blocked":false,"recommended_action":"Review the audit page, then allow agent install in a sandboxed workflow."},"quality":{"score":90,"label":"Excellent"},"supply":{"track":"Coding and developer agents","scenario":"GitHub automation","maintenance":"3mo since push","risk":"Safe to try"},"alternative_skills":[],"do_not_use_when":["teams that need a vendor-supported SLA","high-compliance environments without internal security review","No OpenAgentSkill engagement data yet","Documentation summary is thin","README/SKILL.md completeness: Public metadata needs stronger README/SKILL.md context","Production credentials, payments, or irreversible account changes without explicit human review","Sensitive private data before reviewing repository code, license, and permission surface"],"agent_contract":{"task_input":"Use Redmine Helpdesk","recommended_action":"Review the audit page, then allow agent install in a sandboxed workflow.","install_policy":"review","minimum_review_before_use":["Trust: 86/100 Production candidate","Audit: 88/100 Safe to try","Safety: 76/100 Review before install","Review repository, license, install command, and permission surface before production use."],"expected_agent_output":{"selected_skill":"faveosuite-faveo-helpdesk (Faveo Helpdesk)","install_command":"npx skills add faveosuite/faveo-helpdesk","risk_summary":"Safe to try; Reviewed; Review before production","verification_result":"Report the smallest successful task, files touched, warnings, and any missing setup."}},"outcome_feedback":{"endpoint":"https://www.openagentskill.com/api/agent/outcome","method":"POST","requires_resolve_event_id":true,"event_id_source":"Use install_receipt.outcome_feedback.event_id or feedback.event_id returned by /api/agent/resolve for the current task.","expected_outcomes":["success","failed","not_relevant","blocked_by_risk","setup_required"],"payload_template":{"event_id":"<install_receipt.outcome_feedback.event_id or feedback.event_id from /api/agent/resolve>","skill_slug":"faveosuite-faveo-helpdesk","task":"Use Redmine Helpdesk","agent":"codex","outcome":"success","install_used":true,"risk_blocked":false,"setup_required":false,"task_success":true,"output_quality":4,"error_type":null,"human_review_required":false,"workspace":"sandbox","time_to_useful_ms":120000,"notes":"Report the smallest successful task, setup friction, files touched, and risk notes."}},"endpoints":{"web":"https://www.openagentskill.com/skills/faveosuite-faveo-helpdesk","api":"https://www.openagentskill.com/api/agent/skills/faveosuite-faveo-helpdesk","audit":"https://www.openagentskill.com/skills/faveosuite-faveo-helpdesk/audit","eval":"https://www.openagentskill.com/api/agent/evals?slug=faveosuite-faveo-helpdesk&task=Use%20Redmine%20Helpdesk&max_risk=medium","resolve":"https://www.openagentskill.com/api/agent/resolve?task=Use%20Redmine%20Helpdesk&agent=codex&max_risk=medium","receipt":"https://www.openagentskill.com/api/agent/receipt?task=Use%20Redmine%20Helpdesk&agent=codex&max_risk=medium&format=text","install":"https://www.openagentskill.com/api/skills/faveosuite-faveo-helpdesk/install","manifest":"https://www.openagentskill.com/api/registry/manifest/faveosuite-faveo-helpdesk"}},"use_cases":[{"slug":"customer-support","title":"Customer support","url":"https://www.openagentskill.com/use-cases/customer-support"},{"slug":"browser-automation","title":"Browser automation","url":"https://www.openagentskill.com/use-cases/browser-automation"},{"slug":"github-automation","title":"GitHub automation","url":"https://www.openagentskill.com/use-cases/github-automation"}],"urls":{"web":"https://www.openagentskill.com/skills/faveosuite-faveo-helpdesk","api":"https://www.openagentskill.com/api/agent/skills/faveosuite-faveo-helpdesk","install_api":"https://www.openagentskill.com/api/skills/faveosuite-faveo-helpdesk/install","audit":"https://www.openagentskill.com/skills/faveosuite-faveo-helpdesk/audit","eval":"https://www.openagentskill.com/api/agent/evals?slug=faveosuite-faveo-helpdesk&task=Use%20Redmine%20Helpdesk&max_risk=medium","badge":"https://www.openagentskill.com/api/badge/faveosuite-faveo-helpdesk?metric=audit","repository":"https://github.com/faveosuite/faveo-helpdesk"}}],"blocked_candidates":[],"agent_workflow":{"mode":"resolve_review_install","recommended_action":"Require human approval before installing into a real workspace.","selected_skill":{"slug":"jfqd-redmine-helpdesk","name":"Redmine Helpdesk","url":"https://www.openagentskill.com/skills/jfqd-redmine-helpdesk","repository":"https://github.com/jfqd/redmine_helpdesk"},"install":{"target":"codex","label":"Codex install prompt","kind":"agent-prompt","command":"npx skills add jfqd/redmine_helpdesk","value":"Install the \"Redmine Helpdesk\" agent skill from https://github.com/jfqd/redmine_helpdesk. Read its SKILL.md or equivalent instructions first, install only the files needed for this workspace, and summarize any required setup before using it. Skill purpose: Lightweight helpdesk plugin for redmine. After the install attempt, report the result to https://www.openagentskill.com/api/agent/outcome with POST JSON {\"event_id\":\"install_<unique-id>\",\"skill_slug\":\"jfqd-redmine-helpdesk\",\"task\":\"Install Redmine Helpdesk\",\"agent\":\"codex\",\"outcome\":\"success\",\"install_used\":true}. Replace event_id with a unique value and outcome with success or failed. Report success only after the skill is installed and a minimal verification passes.","api":"https://www.openagentskill.com/api/skills/jfqd-redmine-helpdesk/install"},"copy_paste_prompt":"Task: Use Redmine Helpdesk\nUse Redmine Helpdesk from https://www.openagentskill.com/skills/jfqd-redmine-helpdesk.\nReview the audit first: https://www.openagentskill.com/skills/jfqd-redmine-helpdesk/audit\nReview the eval first: https://www.openagentskill.com/api/agent/evals?slug=jfqd-redmine-helpdesk&task=Use%20Redmine%20Helpdesk&max_risk=medium\nInstall handoff: https://www.openagentskill.com/api/skills/jfqd-redmine-helpdesk/install\nInstall command: npx skills add jfqd/redmine_helpdesk\nIf audit or policy warnings look unsafe for this workspace, use one of the alternatives instead.","api_sequence":[{"step":1,"label":"Resolve task","method":"GET","url":"https://www.openagentskill.com/api/agent/resolve?task=Use%20Redmine%20Helpdesk&agent=codex&max_risk=medium"},{"step":2,"label":"Fetch pre-install eval","method":"GET","url":"https://www.openagentskill.com/api/agent/evals?slug=jfqd-redmine-helpdesk&task=Use%20Redmine%20Helpdesk&max_risk=medium"},{"step":3,"label":"Fetch selected skill profile","method":"GET","url":"https://www.openagentskill.com/api/agent/skills/jfqd-redmine-helpdesk"},{"step":4,"label":"Fetch install handoff","method":"GET","url":"https://www.openagentskill.com/api/skills/jfqd-redmine-helpdesk/install"},{"step":5,"label":"Review audit","method":"GET","url":"https://www.openagentskill.com/skills/jfqd-redmine-helpdesk/audit"},{"step":6,"label":"Report outcome","method":"POST","url":"https://www.openagentskill.com/api/agent/outcome","body":{"event_id":"resolve_c05597dc-e6a7-4a23-912b-353243a4b1ce","skill_slug":"jfqd-redmine-helpdesk","task":"Use Redmine Helpdesk","agent":"codex","outcome":"success","install_used":true,"risk_blocked":false,"setup_required":false,"task_success":true,"output_quality":4,"error_type":null,"human_review_required":false,"workspace":"sandbox","time_to_useful_ms":120000,"notes":"Solved the task in a sandbox workflow."}}],"review_checklist":["Safety tier: Reviewed with permission notes","Safety score: 64/100 Review before install","Audit score: 76/100 Needs review","Trust score: 67/100 Sandbox only","Readiness: 63/100 Prototype first","Documentation summary is thin","Documentation summary is thin","Quality score needs review","README/SKILL.md completeness: Public metadata needs stronger README/SKILL.md context"],"fallback_strategy":[{"slug":"django-helpdesk-django-helpdesk","name":"Django Helpdesk","reason":"Matches task terms: helpdesk","url":"https://www.openagentskill.com/skills/django-helpdesk-django-helpdesk","install_api":"https://www.openagentskill.com/api/skills/django-helpdesk-django-helpdesk/install"},{"slug":"ritesh-1918-helpdesk-ai","name":"HELPDESK.AI","reason":"Matches task terms: helpdesk","url":"https://www.openagentskill.com/skills/ritesh-1918-helpdesk-ai","install_api":"https://www.openagentskill.com/api/skills/ritesh-1918-helpdesk-ai/install"},{"slug":"ruswan-helpdesk-laravel","name":"Helpdesk Laravel","reason":"Matches task terms: helpdesk","url":"https://www.openagentskill.com/skills/ruswan-helpdesk-laravel","install_api":"https://www.openagentskill.com/api/skills/ruswan-helpdesk-laravel/install"}],"expected_agent_output":{"selected_skill":"slug and name","install_command":"command or agent prompt used","risk_summary":"audit, trust, and policy notes","next_step":"what the agent will do after install","outcome_event_id":"resolve_c05597dc-e6a7-4a23-912b-353243a4b1ce"}},"agent_handoff":{"version":"openagentskill-agent-handoff-v1","mode":"resolve_compare_review_install","task":"Use Redmine Helpdesk","agent":"codex","selected_skill":{"slug":"jfqd-redmine-helpdesk","name":"Redmine Helpdesk","url":"https://www.openagentskill.com/skills/jfqd-redmine-helpdesk","api_url":"https://www.openagentskill.com/api/agent/skills/jfqd-redmine-helpdesk","audit_url":"https://www.openagentskill.com/skills/jfqd-redmine-helpdesk/audit","eval_url":"https://www.openagentskill.com/api/agent/evals?slug=jfqd-redmine-helpdesk&task=Use%20Redmine%20Helpdesk&max_risk=medium","repository":"https://github.com/jfqd/redmine_helpdesk"},"install_plan":{"command":"npx skills add jfqd/redmine_helpdesk","target":"codex","label":"Codex install prompt","kind":"agent-prompt","value":"Install the \"Redmine Helpdesk\" agent skill from https://github.com/jfqd/redmine_helpdesk. Read its SKILL.md or equivalent instructions first, install only the files needed for this workspace, and summarize any required setup before using it. Skill purpose: Lightweight helpdesk plugin for redmine. After the install attempt, report the result to https://www.openagentskill.com/api/agent/outcome with POST JSON {\"event_id\":\"install_<unique-id>\",\"skill_slug\":\"jfqd-redmine-helpdesk\",\"task\":\"Install Redmine Helpdesk\",\"agent\":\"codex\",\"outcome\":\"success\",\"install_used\":true}. Replace event_id with a unique value and outcome with success or failed. Report success only after the skill is installed and a minimal verification passes.","install_api":"https://www.openagentskill.com/api/skills/jfqd-redmine-helpdesk/install","auto_install_allowed":false,"human_review_required":true,"policy":"review"},"api_sequence":[{"step":1,"label":"Resolve task","method":"GET","url":"https://www.openagentskill.com/api/agent/resolve?task=Use%20Redmine%20Helpdesk&agent=codex&max_risk=medium"},{"step":2,"label":"Fetch pre-install eval","method":"GET","url":"https://www.openagentskill.com/api/agent/evals?slug=jfqd-redmine-helpdesk&task=Use%20Redmine%20Helpdesk&max_risk=medium"},{"step":3,"label":"Fetch selected skill profile","method":"GET","url":"https://www.openagentskill.com/api/agent/skills/jfqd-redmine-helpdesk"},{"step":4,"label":"Fetch install handoff","method":"GET","url":"https://www.openagentskill.com/api/skills/jfqd-redmine-helpdesk/install"},{"step":5,"label":"Review audit","method":"GET","url":"https://www.openagentskill.com/skills/jfqd-redmine-helpdesk/audit"},{"step":6,"label":"Report outcome","method":"POST","url":"https://www.openagentskill.com/api/agent/outcome","body":{"event_id":"resolve_c05597dc-e6a7-4a23-912b-353243a4b1ce","skill_slug":"jfqd-redmine-helpdesk","task":"Use Redmine Helpdesk","agent":"codex","outcome":"success","install_used":true,"risk_blocked":false,"setup_required":false,"task_success":true,"output_quality":4,"error_type":null,"human_review_required":false,"workspace":"sandbox","time_to_useful_ms":120000,"notes":"Solved the task in a sandbox workflow."}}],"platform_templates":[{"id":"codex","name":"Codex","surface":"Coding agent / local workspace","copy_prompt":"Task: Use Redmine Helpdesk\nSelected skill: Redmine Helpdesk (jfqd-redmine-helpdesk)\nSkill URL: https://www.openagentskill.com/skills/jfqd-redmine-helpdesk\nAudit URL: https://www.openagentskill.com/skills/jfqd-redmine-helpdesk/audit\nEval URL: https://www.openagentskill.com/api/agent/evals?slug=jfqd-redmine-helpdesk&task=Use%20Redmine%20Helpdesk&max_risk=medium\nInstall handoff: https://www.openagentskill.com/api/skills/jfqd-redmine-helpdesk/install\nInstall command: npx skills add jfqd/redmine_helpdesk\nInstall policy: Human review is required before install.\nOutcome feedback: use install_receipt.outcome_feedback.event_id or feedback.event_id from the Resolve API and report the result to /api/agent/outcome after one narrow run. Include outcome, install_used, task_success, output_quality, workspace, error_type, and human_review_required when known.\n\nBefore installing:\n1. Read the audit and eval result.\n2. Report risk notes and files or commands that will be touched.\n3. Install only in a sandbox or low-risk workspace first.\n4. If risk is unacceptable, use an alternative.\n\nAlternatives:\n- Django Helpdesk (django-helpdesk-django-helpdesk): https://www.openagentskill.com/skills/django-helpdesk-django-helpdesk\n- HELPDESK.AI (ritesh-1918-helpdesk-ai): https://www.openagentskill.com/skills/ritesh-1918-helpdesk-ai\n- Helpdesk Laravel (ruswan-helpdesk-laravel): https://www.openagentskill.com/skills/ruswan-helpdesk-laravel\n\nExpected Codex output:\n- selected_skill\n- install_command\n- risk_summary\n- outcome_event_id\n- alternatives\n- files_or_commands_to_touch\n- next_action"},{"id":"claude-code","name":"Claude Code","surface":"Claude Code skill workflow","copy_prompt":"Task: Use Redmine Helpdesk\nSelected skill: Redmine Helpdesk (jfqd-redmine-helpdesk)\nSkill URL: https://www.openagentskill.com/skills/jfqd-redmine-helpdesk\nAudit URL: https://www.openagentskill.com/skills/jfqd-redmine-helpdesk/audit\nEval URL: https://www.openagentskill.com/api/agent/evals?slug=jfqd-redmine-helpdesk&task=Use%20Redmine%20Helpdesk&max_risk=medium\nInstall handoff: https://www.openagentskill.com/api/skills/jfqd-redmine-helpdesk/install\nInstall command: npx skills add jfqd/redmine_helpdesk\nInstall policy: Human review is required before install.\nOutcome feedback: use install_receipt.outcome_feedback.event_id or feedback.event_id from the Resolve API and report the result to /api/agent/outcome after one narrow run. Include outcome, install_used, task_success, output_quality, workspace, error_type, and human_review_required when known.\n\nBefore installing:\n1. Read the audit and eval result.\n2. Report risk notes and files or commands that will be touched.\n3. Install only in a sandbox or low-risk workspace first.\n4. If risk is unacceptable, use an alternative.\n\nAlternatives:\n- Django Helpdesk (django-helpdesk-django-helpdesk): https://www.openagentskill.com/skills/django-helpdesk-django-helpdesk\n- HELPDESK.AI (ritesh-1918-helpdesk-ai): https://www.openagentskill.com/skills/ritesh-1918-helpdesk-ai\n- Helpdesk Laravel (ruswan-helpdesk-laravel): https://www.openagentskill.com/skills/ruswan-helpdesk-laravel\n\nExpected Claude Code output:\n- selected_skill\n- skill_files_or_instructions\n- install_prompt\n- risk_summary\n- outcome_event_id\n- activation_steps\n- fallback_skill"},{"id":"cursor","name":"Cursor","surface":"Cursor rules / agent instructions","copy_prompt":"Task: Use Redmine Helpdesk\nSelected skill: Redmine Helpdesk (jfqd-redmine-helpdesk)\nSkill URL: https://www.openagentskill.com/skills/jfqd-redmine-helpdesk\nAudit URL: https://www.openagentskill.com/skills/jfqd-redmine-helpdesk/audit\nEval URL: https://www.openagentskill.com/api/agent/evals?slug=jfqd-redmine-helpdesk&task=Use%20Redmine%20Helpdesk&max_risk=medium\nInstall handoff: https://www.openagentskill.com/api/skills/jfqd-redmine-helpdesk/install\nInstall command: npx skills add jfqd/redmine_helpdesk\nInstall policy: Human review is required before install.\nOutcome feedback: use install_receipt.outcome_feedback.event_id or feedback.event_id from the Resolve API and report the result to /api/agent/outcome after one narrow run. Include outcome, install_used, task_success, output_quality, workspace, error_type, and human_review_required when known.\n\nBefore installing:\n1. Read the audit and eval result.\n2. Report risk notes and files or commands that will be touched.\n3. Install only in a sandbox or low-risk workspace first.\n4. If risk is unacceptable, use an alternative.\n\nAlternatives:\n- Django Helpdesk (django-helpdesk-django-helpdesk): https://www.openagentskill.com/skills/django-helpdesk-django-helpdesk\n- HELPDESK.AI (ritesh-1918-helpdesk-ai): https://www.openagentskill.com/skills/ritesh-1918-helpdesk-ai\n- Helpdesk Laravel (ruswan-helpdesk-laravel): https://www.openagentskill.com/skills/ruswan-helpdesk-laravel\n\nExpected Cursor output:\n- selected_skill\n- cursor_rule_or_prompt\n- install_command\n- risk_summary\n- outcome_event_id\n- when_to_use\n- when_not_to_use"}],"review_checklist":["Safety tier: Reviewed with permission notes","Safety score: 64/100 Review before install","Audit score: 76/100 Needs review","Trust score: 67/100 Sandbox only","Readiness: 63/100 Prototype first","Documentation summary is thin","Documentation summary is thin","Quality score needs review","README/SKILL.md completeness: Public metadata needs stronger README/SKILL.md context"],"expected_output":{"selected_skill":"slug and name","install_command":"command or agent prompt used","risk_summary":"audit, trust, and policy notes","next_step":"what the agent will do after install","outcome_event_id":"resolve_c05597dc-e6a7-4a23-912b-353243a4b1ce"},"feedback":{"event_id":"resolve_c05597dc-e6a7-4a23-912b-353243a4b1ce","outcome_api":"https://www.openagentskill.com/api/agent/outcome","cli_example":"npx --yes https://github.com/Leon-Drq/openagentskill/releases/download/cli-v0.2.1/openagentskill-0.2.1.tgz outcome \"resolve_c05597dc-e6a7-4a23-912b-353243a4b1ce\" --skill \"jfqd-redmine-helpdesk\" --task \"Use Redmine Helpdesk\" --agent \"codex\" --outcome success","expected_outcomes":["success","failed","not_relevant","blocked_by_risk","setup_required"]},"blocked_actions":["Do not install when safety_gate.blocked is true.","Do not install when the audit or eval reports unacceptable workspace risk.","Do not execute shell commands, access secrets, or call external services without user approval.","Do not keep the skill as an always-on instruction if it only fits a narrow task."]},"policy_decision":{"status":"human_review_required","summary":"Require human approval before installing into a real workspace."},"agent_decision":{"input_task":"Use Redmine Helpdesk","recommended_skill":{"slug":"jfqd-redmine-helpdesk","name":"Redmine Helpdesk","url":"https://www.openagentskill.com/skills/jfqd-redmine-helpdesk","audit_url":"https://www.openagentskill.com/skills/jfqd-redmine-helpdesk/audit","repository":"https://github.com/jfqd/redmine_helpdesk","safety_tier":"Reviewed with permission notes","auto_install_policy":"review"},"alternative_skills":[{"slug":"django-helpdesk-django-helpdesk","name":"Django Helpdesk","url":"https://www.openagentskill.com/skills/django-helpdesk-django-helpdesk","install_command":"npx skills add django-helpdesk/django-helpdesk","why_consider":"Matches task terms: helpdesk","risk":{"level":"Safe to try","safety_tier":"Reviewed","safety":"77/100 Review before install","trust":"88/100 Production candidate","notes":["Documentation summary is thin"]}},{"slug":"ritesh-1918-helpdesk-ai","name":"HELPDESK.AI","url":"https://www.openagentskill.com/skills/ritesh-1918-helpdesk-ai","install_command":"npx skills add ritesh-1918/HELPDESK.AI","why_consider":"Matches task terms: helpdesk","risk":{"level":"Needs review","safety_tier":"Reviewed with permission notes","safety":"68/100 Review before install","trust":"79/100 Strong shortlist","notes":["Quality score needs review","Documentation summary is thin"]}},{"slug":"ruswan-helpdesk-laravel","name":"Helpdesk Laravel","url":"https://www.openagentskill.com/skills/ruswan-helpdesk-laravel","install_command":"npx skills add ruswan/helpdesk-laravel","why_consider":"Matches task terms: helpdesk","risk":{"level":"Needs review","safety_tier":"Reviewed with permission notes","safety":"64/100 Review before install","trust":"77/100 Strong shortlist","notes":["Documentation summary is thin","Quality score needs review"]}}],"install_command":"npx skills add jfqd/redmine_helpdesk","install_target":"Codex install prompt","why_recommended":["Matches task terms: redmine, helpdesk","Install handoff is available","Repository freshness signal is available","Registry match score 64","Fallback candidate for Customer support","67/100 OpenAgentSkill Trust Score v5"],"risk_summary":{"level":"Needs review","safety_tier":"Reviewed with permission notes","safety":"64/100 Review before install","trust":"75/100 Strong shortlist","notes":["Documentation summary is thin","Quality score needs review","README/SKILL.md completeness: Public metadata needs stronger README/SKILL.md context"]},"safety_gate":{"tier":"reviewed","label":"Reviewed with permission notes","auto_install_policy":"review","action":"Require human approval before installing into a real workspace."},"feedback":{"event_id":"resolve_c05597dc-e6a7-4a23-912b-353243a4b1ce","outcome_api":"https://www.openagentskill.com/api/agent/outcome","cli_example":"npx --yes https://github.com/Leon-Drq/openagentskill/releases/download/cli-v0.2.1/openagentskill-0.2.1.tgz outcome \"resolve_c05597dc-e6a7-4a23-912b-353243a4b1ce\" --skill \"jfqd-redmine-helpdesk\" --task \"Use Redmine Helpdesk\" --agent \"codex\" --outcome success","contract":{"version":"openagentskill-agent-feedback-loop-v3","status":"active","purpose":"Report the result of one resolved skill run so Trust Score v5 and future Resolve rankings learn from real use.","event_id":"resolve_c05597dc-e6a7-4a23-912b-353243a4b1ce","selected_skill_slug":"jfqd-redmine-helpdesk","selected_skill_name":"Redmine Helpdesk","endpoint":"https://www.openagentskill.com/api/agent/outcome","method":"POST","idempotency":"Retrying the same event_id updates the previous outcome.","dry_run":{"supported":true,"instruction":"Set dry_run=true to validate a payload before wiring a new agent integration."},"expected_outcomes":["success","failed","not_relevant","blocked_by_risk","setup_required"],"error_types":["install_failed","runtime_error","not_relevant","permission_blocked","risk_blocked","setup_required","low_quality_output","missing_dependency","timeout","other"],"workspaces":["sandbox","local","ci","production","unknown"],"quality_fields":["task_success","output_quality","error_type","human_review_required","used_in_production","workspace","evidence_url"],"payload_template":{"event_id":"resolve_c05597dc-e6a7-4a23-912b-353243a4b1ce","skill_slug":"jfqd-redmine-helpdesk","task":"Use Redmine Helpdesk","agent":"codex","outcome":"success","install_used":true,"risk_blocked":false,"setup_required":false,"task_success":true,"output_quality":4,"error_type":null,"human_review_required":false,"workspace":"sandbox","time_to_useful_ms":120000,"notes":"Solved the task in a sandbox workflow."},"cli_example":"npx --yes https://github.com/Leon-Drq/openagentskill/releases/download/cli-v0.2.1/openagentskill-0.2.1.tgz outcome \"resolve_c05597dc-e6a7-4a23-912b-353243a4b1ce\" --skill \"jfqd-redmine-helpdesk\" --task \"Use Redmine Helpdesk\" --agent \"codex\" --outcome success","ranking_inputs_updated":["Trust Score v5 outcome confidence","Resolve ranking outcome evidence","Skill detail outcome signal block","Outcome leaderboard"]}},"agent_next_steps":["Read the audit URL before installing.","Ask for human approval before installing.","Use install command: npx skills add jfqd/redmine_helpdesk","After one narrow task, report the outcome with: npx --yes https://github.com/Leon-Drq/openagentskill/releases/download/cli-v0.2.1/openagentskill-0.2.1.tgz outcome \"resolve_c05597dc-e6a7-4a23-912b-353243a4b1ce\" --skill \"jfqd-redmine-helpdesk\" --task \"Use Redmine Helpdesk\" --agent \"codex\" --outcome success","Summarize output, warnings, files touched, and whether setup or human review was required."]},"decision_packet":{"version":"openagentskill-agent-decision-packet-v1","task":"Use Redmine Helpdesk","agent":"codex","selected_skill":{"slug":"jfqd-redmine-helpdesk","name":"Redmine Helpdesk","url":"https://www.openagentskill.com/skills/jfqd-redmine-helpdesk","api_url":"https://www.openagentskill.com/api/agent/skills/jfqd-redmine-helpdesk","audit_url":"https://www.openagentskill.com/skills/jfqd-redmine-helpdesk/audit","repository":"https://github.com/jfqd/redmine_helpdesk"},"suited_tasks":["Customer support workflows","general agent builders","builders willing to evaluate younger projects","Read user messages","Find relevant knowledge","Prepare clear next steps","Inspect repository metadata","Compare code changes"],"suited_agents":["Ruby","Helpdesk","Codex","Claude Code","Cursor","OpenAgentSkill CLI","CLI"],"install":{"command":"npx skills add jfqd/redmine_helpdesk","target":"codex","label":"Codex install prompt","policy":"review","auto_install_allowed":false,"human_review_required":true,"sandbox_first":true},"trust":{"score":67,"label":"Sandbox only","version":"trust-score-v5","base_score":75,"outcome_confidence":0,"decision":{"install_policy":"human_review_before_install","auto_install_allowed":false,"human_review_required":true,"sandbox_first":true,"agent_action":"Compare alternatives before installing.","reasoning":["67/100 Trust Score v5","75/100 Trust Score v4 baseline","Needs more real agent outcomes before unattended install","Install path is available","Review before production"],"review_required_when":["The workspace contains production secrets, payments, private customer data, or irreversible actions.","The install command requests shell, network, credential, database, or broad filesystem access.","Outcome evidence is missing, recently failed, or required human review.","Production credentials, payments, or irreversible account changes without explicit human review","Sensitive private data before reviewing repository code, license, and permission surface","Automatic installation in a production workspace"]},"dimensions":[{"id":"github_adoption","label":"GitHub adoption","score":62,"status":"info","detail":"200 GitHub stars"},{"id":"repo_activity","label":"Stars/forks activity","score":62,"status":"info","detail":"200 stars, 103 forks; issue activity unavailable in current metadata"},{"id":"maintenance","label":"Recent maintenance","score":76,"status":"info","detail":"5mo since push"},{"id":"license","label":"License clarity","score":86,"status":"pass","detail":"MIT"},{"id":"documentation","label":"README/SKILL.md completeness","score":50,"status":"warn","detail":"Public metadata needs stronger README/SKILL.md context"},{"id":"dependency_risk","label":"Dependency/runtime risk","score":90,"status":"pass","detail":"no major dependency risk hints in public metadata"},{"id":"installability","label":"Install availability","score":92,"status":"pass","detail":"npx skills add jfqd/redmine_helpdesk"},{"id":"install_safety","label":"Install command safety","score":92,"status":"pass","detail":"standard package or runtime install path"},{"id":"permission_surface","label":"Permission surface","score":100,"status":"pass","detail":"no high-risk permission surface in public metadata"},{"id":"repository","label":"Repository evidence","score":86,"status":"pass","detail":"https://github.com/jfqd/redmine_helpdesk"},{"id":"review_status","label":"Review status","score":88,"status":"pass","detail":"AI review data available"},{"id":"agent_outcomes","label":"Agent Proven outcomes","score":54,"status":"info","detail":"No agent outcome data yet"}]},"risk":{"level":"Needs review","audit_label":"Needs review","safety":"64/100 Review before install","trust":"75/100 Strong shortlist","safety_tier":"Reviewed with permission notes","notes":["Documentation summary is thin","Quality score needs review","README/SKILL.md completeness: Public metadata needs stronger README/SKILL.md context"],"do_not_use_when":["teams that need a vendor-supported SLA","high-compliance environments without internal security review","No OpenAgentSkill engagement data yet","Documentation summary is thin","Quality score needs review","README/SKILL.md completeness: Public metadata needs stronger README/SKILL.md context","Production credentials, payments, or irreversible account changes without explicit human review","Sensitive private data before reviewing repository code, license, and permission surface"],"minimum_review_before_use":["Trust: 75/100 Strong shortlist","Audit: 76/100 Needs review","Safety: 64/100 Review before install","Review repository, license, install command, and permission surface before production use."]},"alternatives":[{"slug":"django-helpdesk-django-helpdesk","name":"Django Helpdesk","url":"https://www.openagentskill.com/skills/django-helpdesk-django-helpdesk","install_command":"npx skills add django-helpdesk/django-helpdesk","trust_score":88,"audit_score":89,"safety_score":77,"why_consider":"Matches task terms: helpdesk","risk":{"level":"Safe to try","safety_tier":"Reviewed","safety":"77/100 Review before install","trust":"88/100 Production candidate","notes":["Documentation summary is thin"]}},{"slug":"ritesh-1918-helpdesk-ai","name":"HELPDESK.AI","url":"https://www.openagentskill.com/skills/ritesh-1918-helpdesk-ai","install_command":"npx skills add ritesh-1918/HELPDESK.AI","trust_score":79,"audit_score":80,"safety_score":68,"why_consider":"Matches task terms: helpdesk","risk":{"level":"Needs review","safety_tier":"Reviewed with permission notes","safety":"68/100 Review before install","trust":"79/100 Strong shortlist","notes":["Quality score needs review","Documentation summary is thin"]}},{"slug":"ruswan-helpdesk-laravel","name":"Helpdesk Laravel","url":"https://www.openagentskill.com/skills/ruswan-helpdesk-laravel","install_command":"npx skills add ruswan/helpdesk-laravel","trust_score":77,"audit_score":76,"safety_score":64,"why_consider":"Matches task terms: helpdesk","risk":{"level":"Needs review","safety_tier":"Reviewed with permission notes","safety":"64/100 Review before install","trust":"77/100 Strong shortlist","notes":["Documentation summary is thin","Quality score needs review"]}},{"slug":"faveosuite-faveo-helpdesk","name":"Faveo Helpdesk","url":"https://www.openagentskill.com/skills/faveosuite-faveo-helpdesk","install_command":"npx skills add faveosuite/faveo-helpdesk","trust_score":86,"audit_score":88,"safety_score":76,"why_consider":"Matches task terms: helpdesk","risk":{"level":"Safe to try","safety_tier":"Reviewed","safety":"76/100 Review before install","trust":"86/100 Production candidate","notes":["Documentation summary is thin","README/SKILL.md completeness: Public metadata needs stronger README/SKILL.md context"]}}],"outcome_feedback":{"event_id":"resolve_c05597dc-e6a7-4a23-912b-353243a4b1ce","endpoint":"https://www.openagentskill.com/api/agent/outcome","method":"POST","expected_outcomes":["success","failed","not_relevant","blocked_by_risk","setup_required"],"payload_template":{"event_id":"resolve_c05597dc-e6a7-4a23-912b-353243a4b1ce","skill_slug":"jfqd-redmine-helpdesk","task":"Use Redmine Helpdesk","agent":"codex","outcome":"success","install_used":true,"risk_blocked":false,"setup_required":false,"task_success":true,"output_quality":4,"error_type":null,"human_review_required":false,"workspace":"sandbox","time_to_useful_ms":120000,"notes":"Solved the task in a sandbox workflow."},"cli_example":"npx --yes https://github.com/Leon-Drq/openagentskill/releases/download/cli-v0.2.1/openagentskill-0.2.1.tgz outcome \"resolve_c05597dc-e6a7-4a23-912b-353243a4b1ce\" --skill \"jfqd-redmine-helpdesk\" --task \"Use Redmine Helpdesk\" --agent \"codex\" --outcome success"},"next_agent_action":"Ask for human approval or choose a safer alternative before installing.","stable_fields":["decision_packet.selected_skill","decision_packet.install","decision_packet.risk.do_not_use_when","decision_packet.alternatives","decision_packet.outcome_feedback","decision_packet.trust.decision"]},"benchmark":{"endpoint":"https://www.openagentskill.com/api/agent/evals","note":"Use the evals endpoint to regression-test recommendation quality before changing ranking logic."},"meta":{"endpoint":"/api/agent/resolve","api_version":"2.0","generated_at":"2026-08-22T19:44:18.807Z","total_skills_searched":808,"total_candidates":8,"candidate_pool":{"sort":"quality","size":808,"note":"Resolver searches the highest-quality candidate pool for low-latency agent use. Browse /skills for the full public index."},"contract":{"best_skill":"recommendation.best_skill","install":"recommendation.install","why":"recommendation.why_recommended","risk":"recommendation.risk","alternatives":"recommendation.alternatives","agent_handoff":"agent_handoff.platform_templates + agent_handoff.review_checklist","decision_packet":"decision_packet","install_receipt":"install_receipt","recommendation_lanes":"recommendation_lanes"}}}